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Items Lost Bug List

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  • pertunepertune Member Posts: 34 Arc User
    These where equipped on my Ultra-Rare Spire Kit frame when i last logged out about 2 weeks ago.

    What item(s) went missing? ( From my Kit )
    1. Very Rare Graviton Spike Mk XII ( From risan summer event 2 years ago )
    2. Very Rare Trajectory bending Mk XII
    3. Ultra-Rare Lunge Mk XII
    4. Very Rare Battle Strategies Mk XI
    5. Neutronic Grenade Mk XII ( Delta Rep )

    What characters did this affect?
    Draven Harrison@Pertune
  • pepperhawkpepperhawk Member Posts: 5 Arc User
    Missing after October 25 update: Kit on main character is now "blue boxed." I cannot move another kit into place, nor move the blue box out. Modules were either moved back into inventory or wiped out - can't remember which ones were there. Of six captains, this only affected my main captain / Scott@imminentshift / Right clicking the blue box brings up an "info/cancel" choice. Info opens to a blank mini-window with the heading "item information." Some have suggested changing maps several times - this has not solved the issue for me. Other than this one item I am enjoying the update, thanks.
  • tfcivtfciv Member Posts: 65 Arc User
    I must say one of my toons fell victim to the upgrade window on the blank kit slot. The upgrade window proceeded to delete all my kit mods forever. The kit was the Romulan Navy kit. Most of the kit mods I can probably get back at some point, but the Graviton Spike from Risa I'm pretty sure was the biggest loss.
  • metallica#9475 metallica Member Posts: 47 Arc User
    Well I got my kit items back, Yaaaay!!!! they just randomly showed up LOL in my inventory
  • salenferretsalenferret Member Posts: 54 Arc User
    Here's what I lost. I'd like them back, please. Also, one of my slots in my bank is blank, but I can't get anything into or out of it. It's just... dead.

    [Strategic Kit Module - Cryotronic Modulation]
    and
    [Assault Kit Module - Cryo Grenade]

    User: Li'samet@Salen

    So yeah... so far, I'm not impressed with the update.
  • terson777terson777 Member Posts: 12 Arc User
    edited October 2016
    My Romulan Kit and all its modules
    Biotech Beam
    Shield
    Medical generator
    Neutronic torp launcher
    cant remember the name of the last one
    also the romulan kit is blacked out and I can remove it (all fixed yaay)

    nanoenergy cell recipe is a black
    voth operative transmission is a white square
    my mk12 [borg] photon trorpedo launcher has lost [borg]

    User: Terson@Kiralon
    Hopefully they fix the items this time around

    Relogging fixed the kit problems
  • dredd5dredd5 Member Posts: 1 Arc User
    Still missing multiple kit modules after the update

    - Character Dredd
    - items -
    phase shroud
    Mass Gravimetric Detonation
    endothermic induction field
    cold fusion
    nanite health monitor

    that list is for starters

    I have also done all suggested logging on off change zones ect

    thank you
  • wisecasperwisecasper Member Posts: 176 Arc User
    Hi there

    I had a number of universal kit modules i was selling on the exchange that failed to sell before the update and now i have characters with mail messages containing blank items that can't be collected.

    17v1uw.jpg
    Rj6YZR.gif
    @Wisecasper
    Non-faction Ship Bridge Collector and Junk Hauler with alt-itis

    Contact in-game to add your fleet to a casual, friendly Armada
  • onenonlydrockonenonlydrock Member Posts: 132 Arc User
    How the hell am I supposed to remember all the kit modules that went missing on multiple alts?

    I have missing modules on all alts (I have 9), and missing kit frames and their accompanying module on two alts ( Corgan@1nONLY_DRock and Mi'shune@1nONLY_DRock )

    If I'd known I had to keep a record of my inventory off the game I would have done so. Sheesh...

    Anyways, I'll try to reconstruct what went missing, but seriously... just hit the reverse button on this nonsense. This should not be an issue.
    [SIGPIC][/SIGPIC]
  • quickdraw74quickdraw74 Member Posts: 104 Arc User
    How the hell am I supposed to remember all the kit modules that went missing on multiple alts?

    I have missing modules on all alts (I have 9), and missing kit frames and their accompanying module on two alts ( Corgan@1nONLY_DRock and Mi'shune@1nONLY_DRock )

    If I'd known I had to keep a record of my inventory off the game I would have done so. Sheesh...

    Anyways, I'll try to reconstruct what went missing, but seriously... just hit the reverse button on this nonsense. This should not be an issue.

    I agree sir. Just started back playing. I know all my characters except my main are missing kit modules. I did log back in to one character and his finally hit his inventory. I just had to re-equip. The other 3... no go on those.
  • scottbsmithscottbsmith Member Posts: 9 Arc User
    edited October 2016
    My Fed character's equipped Kit is also gone after the "Artifacts" update. I can't seem to equip a new one either. I'm on a PC if that helps.

    I might have also lost some of the Kit Modules but I can't remember them all off the top of my head. I seem to have a slot open in my tray that I didn't a few days ago.
  • onenonlydrockonenonlydrock Member Posts: 132 Arc User
    edited October 2016
    How the hell am I supposed to remember all the kit modules that went missing on multiple alts?

    I have missing modules on all alts (I have 9), and missing kit frames and their accompanying module on two alts ( Corgan@1nONLY_DRock and Mi'shune@1nONLY_DRock )

    If I'd known I had to keep a record of my inventory off the game I would have done so. Sheesh...

    Anyways, I'll try to reconstruct what went missing, but seriously... just hit the reverse button on this nonsense. This should not be an issue.

    I agree sir. Just started back playing. I know all my characters except my main are missing kit modules. I did log back in to one character and his finally hit his inventory. I just had to re-equip. The other 3... no go on those.

    Someone told me about instance switching. That's working for me. Still not happy. Also not happy that they've turned kits into yet another dil sink. Oh well. Them's the breaks.

    Update: Belay that. One of my alts refused to return my stuff using the instance switching trick. On top of that I can't equip a new kit frame on them. Might be a Romulan Embassy kit frame. Don't remember what all was on it (but it closely mirrored the old Fire Team kit)
    Post edited by onenonlydrock on
    [SIGPIC][/SIGPIC]
  • salenferretsalenferret Member Posts: 54 Arc User
    Here's what I lost. I'd like them back, please. Also, one of my slots in my bank is blank, but I can't get anything into or out of it. It's just... dead.

    [Strategic Kit Module - Cryotronic Modulation]
    and
    [Assault Kit Module - Cryo Grenade]

    User: Li'samet@Salen

    So yeah... so far, I'm not impressed with the update.

    Tried the switching instances trick, with no luck. Still no modules. I may just eat the cost for those holiday skills. *sigh* Bye-bye, 30 x4 holiday rare items I'll need to get my stuff back.
  • shalafimajereshalafimajere Member Posts: 3 Arc User
    edited October 2016
    Hello:

    When fleet projects were converted to EC they did not reflect the previous status of the commodities that they replaced. Our fleet had bought all the commodities for the the various projects and now we are restarting at zero EC contributed even though all commodities had been purchased. Fleet is Jolly green hearts. Nevermind, just saw from google search that this was planned. way to go with the advance warning. You probably didn't even manage to nofify 15% of your users or subscribers
    Post edited by shalafimajere on
  • frostyeyesfrostyeyes Member Posts: 1 Arc User
    made out fairly well compared to some other posters.

    What item(s) went missing?

    Crystalline Spike universal kit module

    What characters did this affect?

    One of Zero@litharian

    my other characters still have thiers only One of Zero lost his due to it being equipped I guess?
  • wisecasperwisecasper Member Posts: 176 Arc User
    The Crystalline Spike is recoverable from the Reclaim tab of the dilithium store
    Rj6YZR.gif
    @Wisecasper
    Non-faction Ship Bridge Collector and Junk Hauler with alt-itis

    Contact in-game to add your fleet to a casual, friendly Armada
  • gratty25gratty25 Member Posts: 1 Arc User
    Edward@Gratty
    Supressive Fire Kit Module Rare MK XII
    Two other tactical kit modules Rare MK XII
    4/22/16 7:23:19pm Exchange item expired - unknown

    Nusi@Gratty
    4/7/2015 8:47:53am Exchange item expired - unknown
    4/7/2015 8:45:11 am Exchange item expired - unknown

    Evani@Gratty
    Fleet Ultra Rare Tactical Kit MK XII [Kperf]x2 [PSG] [WpnDmg]

    Diggs@Gratty
    10/22/2016 4:07:56pm Exchange item expired - unknown
    10/22/2016 3:58:32pm Exchange item expired - unknown

    444th Fleet - Fleet Bank - selection of items - all unknown
  • wisecasperwisecasper Member Posts: 176 Arc User
    Hello:

    When fleet projects were converted to EC they did not reflect the previous status of the commodities that they replaced. Our fleet had bought all the commodities for the the various projects and now we are restarting at zero EC contributed even though all commodities had been purchased. Fleet is Jolly green hearts. Nevermind, just saw from google search that this was planned. way to go with the advance warning. You probably didn't even manage to nofify 15% of your users or subscribers

    I was actually disappointed immensely by this change as I have a number of Ferengi characters whose commodity discounts are now useless. A Tuffli freighter and Suliban Cell ship I will never find a point to use again as they're less than Tier 5.
    Rj6YZR.gif
    @Wisecasper
    Non-faction Ship Bridge Collector and Junk Hauler with alt-itis

    Contact in-game to add your fleet to a casual, friendly Armada
  • casbynesscasbyness Member Posts: 171 Arc User
    Account: @Dollmistress

    Characters:

    Dollmistress (FED) - lost Kit (appears as blank box in character profile, cannot move/delete/interact)
    No idea what kit is was, probably one of the special Spire or Romulan ones.

    Pinzi (KDF) - lost Kit (appears as blank box in character profile, cannot move/delete/interact)
    No idea what kit is was, probably one of the special Spire or Romulan ones.

    Switching instance or map has not helped in either case. I cannot replace the blank Kit with a different Kit.
  • soma90soma90 Member Posts: 26 Arc User
    Argh!!!! Seriously both my Nanite Health Monitor modules and my Reconstructive Nanite modules have vanished I've actually noticed that while they have replaced some of the modules several of the medical ones are still no where to be seen. My medic toon can no longer function in that role until the modules resurface.
  • soma90soma90 Member Posts: 26 Arc User
    Character affected by the science module issue is Natima Lang I suspect my KDF science officer will also be affected :(
  • profloopholeprofloophole Member Posts: 9 Arc User
    I'm missing the following:

    Elachi universal kit module - Solvek@profloophole - Eng Fed

    Counter Command kit frame and five modules (i don't specifically remember which) from both
    Di'el@profloophole - Sci Rom KDF
    Zalera@profloophole - tac KDF

    That's all I've noticed missing
    Caution! Severe Logic Curves Ahead! This message brought to you by the ADHD Awareness OOOOooh look! Shiney :D
  • legion1901legion1901 Member Posts: 2 Arc User
    I couldn't tell you exactly... but every toon on @legion1901 have lost all their kits with the mods.
    As I used loaded up kits save inventory space, that's quite a lot of mods...
  • onenonlydrockonenonlydrock Member Posts: 132 Arc User
    I have a kit frame and kit modules still missing from my alt, Mi'shune@1nONLY_DRock

    This is despite the recent update to the game that claimed to fix this issue.

    Kit frame is the Romulan embassy frame. I have forgotten what kit modules were on it.
    [SIGPIC][/SIGPIC]
  • tgricethegosutgricethegosu Member Posts: 6 Arc User
    edited November 2016
    mine are still missing as well as of the update that said it was fixed :(

    NOW FIXED
    Post edited by tgricethegosu on
  • khamseenairkhamseenair Member Posts: 2,640 Bug Hunter
    I'd just like to point out that this thread related to a specific issue regarding a patch back in April 2015. Those issues have now been dealt with. Posting here will get you no support for new item problems. I'm not actually sure why it's still open and stickied.

    If you have items missing you should always contact the support team. Posting on the forums will never get you any help as forum staff do not have the ability to track or remedy these issues on your account.

    Here's a link to the support topic on how to deal with missing items.
    https://support.arcgames.com/app/answers/detail/a_id/4221/tpc/4221
    ​​
    Join date is wrong, I've actually been around since STO Beta.
    True alters don't have a "main". Account wide unlocks for all unique event rewards!!
  • generaldisaster#4313 generaldisaster Member Posts: 373 Arc User
    edited November 2016
    since the kit revamp all kit modules that were on my Romulan fleet fabrication specialist Mk XII UR kit have disappeared. I just used the trade in for the kit hoping that I would get the modules back, but no modules reappeared.

    (I don't know what level they are supposed to be so I will just list the modules that are missing since the kit revamp)

    missing modules:
    Sniper drone
    Quantum Mortar
    Phaser burst Turret (plasma flamethrower version)
    Medical generator
    Equipment diagnostics

    I think there might be one more but I'm not sure.

    toon: Solomon@General.Disaster

    there was a patch that was supposed to fix the kits, but mine never got fixed I guess
    Star Treking, across the universe. Only going forward because we can't find reverse...
  • jordan3550jordan3550 Member Posts: 328 Arc User
    hi,

    i'm missing a terran task force deflector epic grade mk xiv. now i have a block in the characters bank so i can not be sure wether that is suppose to be it or something else.

    character: jordan
    handle:@jordanomega1
    item missing terran task force deflector epic grade mk xiv
  • captaind3captaind3 Member Posts: 2,449 Arc User
    edited November 2016
    hypl wrote: »
    http://i.imgur.com/DYPMOir.jpg

    An item from my account bank is blank. I can't recall what it was and I can't remove it. Until it can be removed or restored I've pretty much lost an account bank slot. :(

    pepperhawk wrote: »
    Missing after October 25 update: Kit on main character is now "blue boxed." I cannot move another kit into place, nor move the blue box out. Modules were either moved back into inventory or wiped out - can't remember which ones were there. Of six captains, this only affected my main captain / Scott@imminentshift / Right clicking the blue box brings up an "info/cancel" choice. Info opens to a blank mini-window with the heading "item information." Some have suggested changing maps several times - this has not solved the issue for me. Other than this one item I am enjoying the update, thanks.

    I have this exact same problem.

    The slot is completely black, without the triangle that indicates the slot is open, it can be right clicked, and has an info window that is also empty. Tal@Amahino.
    I'd just like to point out that this thread related to a specific issue regarding a patch back in April 2015. Those issues have now been dealt with. Posting here will get you no support for new item problems. I'm not actually sure why it's still open and stickied.

    If you have items missing you should always contact the support team. Posting on the forums will never get you any help as forum staff do not have the ability to track or remedy these issues on your account.

    Here's a link to the support topic on how to deal with missing items.
    https://support.arcgames.com/app/answers/detail/a_id/4221/tpc/4221
    ​​
    Are you a MOD?
    3613955-gb1film1999chapter26sc027.png


    In all seriousness looking at this thread someone from back then already had my problem. Devs do look through the forums so this is hoping that they see it and apply whatever fix worked back then...again.

    Thanks for the ticket page I'll use that too...AND I already posted one from in game. Hopefully if I bug them from enough angles it will get fixed.

    EDIT: And for some odd reason I can't log in on that Arc page even though I'm logged in and posting here meaning I can't report it there anyway. :/
    tumblr_mr1jc2hq2T1rzu2xzo9_r1_400.gif
    "Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many — they are few"
  • valusolusvalusolus Member Posts: 19 Arc User
    captaind3 wrote: »
    hypl wrote: »
    http://i.imgur.com/DYPMOir.jpg

    An item from my account bank is blank. I can't recall what it was and I can't remove it. Until it can be removed or restored I've pretty much lost an account bank slot. :(

    pepperhawk wrote: »
    Missing after October 25 update: Kit on main character is now "blue boxed." I cannot move another kit into place, nor move the blue box out. Modules were either moved back into inventory or wiped out - can't remember which ones were there. Of six captains, this only affected my main captain / Scott@imminentshift / Right clicking the blue box brings up an "info/cancel" choice. Info opens to a blank mini-window with the heading "item information." Some have suggested changing maps several times - this has not solved the issue for me. Other than this one item I am enjoying the update, thanks.

    I have this exact same problem.

    The slot is completely black, without the triangle that indicates the slot is open, it can be right clicked, and has an info window that is also empty. Tal@Amahino.

    Same issue here , too - with kit frame on one of my characters. Ticket was opened a while ago, no resolution yet.

    Now, upgraded kit modules can't be added to the action bar, as well, so their powers can't be activated.
    Modules are there , but unusable... Kit frame is blanked out and cannot be removed from the kit slot.
    tumblr_n551o9hW5W1tzixowo1_500.gif

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