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All game text missing

dragonseye1138dragonseye1138 Member Posts: 91 Arc User
edited September 2016 in Tribble - Bug Reports
So I just loaded up the new tribble build and while everything works correctly (except for being VERY dark), there is no text anywhere in the game. All text labels for buttons and characters on the hud are gone. All the buttons work, provided I can figure out what does what without labels of any kind. I'm running an ATI R7 370 on windows 10, btw, and yes all of my drivers are up to date. I tried on both directx 9 and 11 and i get the same thing both times.
Q is a Magical Girl.

Comments

  • captainkbxcaptainkbx Member Posts: 18 Arc User
    Can you share some screenshots via imgur? Those would really help.
  • donkeybong420donkeybong420 Member Posts: 97 Arc User
    same thing for me, no text starting at character select screen, issue is present for all ingame text everything from chat, doff assignments, episodes, admiralty, inventory, ect.. here is the uploaded images i just uploaded.
    http://imgur.com/a/l6lp9
  • dragonseye1138dragonseye1138 Member Posts: 91 Arc User
    Yep. that's it. I was able to sort of fix it by launching the tribble client in safe mode, exiting the game, then relaunching the client and resetting all the options. But it only works until I log back into holodeck. If I return to tribble after holodeck I have to do the whole song and dance all over again. Very frustrating.
    Q is a Magical Girl.
  • tangolighttangolight Member Posts: 777 Arc User
    Same issue here as well. I tried doing a force verify, which didn't help. This is running on a Radeon R9 390X on an intel i7 6700K CPU in Windows 7 Pro 64 bit.​​
  • robdmcrobdmc Member Posts: 1,619 Arc User
    I had the same issue. I deleted the Gameprefs.Pref file and it cleared up.
  • gravelynwolfgravelynwolf Member Posts: 20 Arc User
    i had that issue i ran the game in safe mode made sure it was on dx11 and rebooted(tried to change it to dx9ex to prevent crashing)
  • claudiusdkclaudiusdk Member Posts: 561 Arc User
    edited October 2016
    Also missing text on menus and ingame. Also VERY dark.
    http://i.imgur.com/8u2q4cd.jpg

    Edit: Safe mode seem to have cleared up my problem. No problems afterwards with both missing text and very dark game. Now I got text and the game is brighter. Looks amazing at max settings.
    Post edited by claudiusdk on
    "Please, Captain, not in front of the Klingons."
    Spock to Kirk, as Kirk is about to hug him.
    Star Trek V: "The Final Frontier"
  • crypticspartan#0627 crypticspartan Member Posts: 847 Cryptic Developer
    robdmc wrote: »
    I had the same issue. I deleted the Gameprefs.Pref file and it cleared up.

    Is there any chance the gameprefs.pref file is in your Trashcan still and that I could take a look? To anyone else experiencing this issue; could you please move it elsewhere instead of deleting it, to see if that fixes the issue, and if it does, upload it? If there is a currently valid setting that has gone bad, that would be very helpful to know about, because currently I have made no headway at reproducing this issue.
  • sean4009sean4009 Member Posts: 5 Arc User
    Well I seem to be having this problem too as safemode and deleting the gameprefs.pref file isn't working and it seems to be that the graphics settings for DirectX 9 and 10 is the cause of it as I don't have this problem with Holodeck
  • pertunepertune Member Posts: 39 Arc User
    edited October 2016
    i am having this issue and its very annoying, and this is frustrating since i wanted to look at the new K-13 Starbase.
    By the Way : Windows 7 (64 Bit OS )
  • tangolighttangolight Member Posts: 777 Arc User
    robdmc wrote: »
    I had the same issue. I deleted the Gameprefs.Pref file and it cleared up.

    Is there any chance the gameprefs.pref file is in your Trashcan still and that I could take a look? To anyone else experiencing this issue; could you please move it elsewhere instead of deleting it, to see if that fixes the issue, and if it does, upload it? If there is a currently valid setting that has gone bad, that would be very helpful to know about, because currently I have made no headway at reproducing this issue.

    Deleting the gameprefs.pref file also fixed it for me. I did save my file, though I don't see a way to attach a non image to a post here.​​
  • outerdemonouterdemon Member Posts: 5 Arc User
    I had the same issue. Moving the file fixed it. Here is a link to the file that didn't work http://s000.tinyupload.com/?file_id=06660848036583049284
    If you ever find yourself in a fair fight, you didn't plan properly
    3g601665550.gif
  • robdmcrobdmc Member Posts: 1,619 Arc User
    @crypticspartan Sorry I have not been online in a couple of days. I still had the old file. here are the contents. I am putting my new file after.



    PrefEntry GfxSettings.Antialiasing 4

    PrefEntry GfxSettings.AntialiasingMode MSAA

    PrefEntry GfxSettings.AspectRatio 0

    PrefEntry GfxSettings.AutoEnableFrameRateStabilizer 0

    PrefEntry GfxSettings.BloomIntensity 1

    PrefEntry GfxSettings.BloomQuality 2

    PrefEntry GfxSettings.CharacterDetailLevel 1.68176

    PrefEntry GfxSettings.CharacterTexLODLevel 1

    PrefEntry GfxSettings.CpuQuality 1.67267

    PrefEntry GfxSettings.CustomSettings 0

    PrefEntry GfxSettings.DefaultFov 55

    PrefEntry GfxSettings.DesiredMatQuality LOW

    PrefEntry GfxSettings.DeviceType Direct3D9

    PrefEntry GfxSettings.DisableSplatShadows 0

    PrefEntry GfxSettings.DrawHighDetail 1

    PrefEntry GfxSettings.DrawHighFillDetail 1

    PrefEntry GfxSettings.DynamicLights 1

    PrefEntry GfxSettings.FrameRateStabilizer2 0

    PrefEntry GfxSettings.Fullscreen 0

    PrefEntry GfxSettings.FullScreenHeight 1200

    PrefEntry GfxSettings.FullScreenWidth 1920

    PrefEntry GfxSettings.FxQuality 2

    PrefEntry GfxSettings.Gamma 1

    PrefEntry GfxSettings.GfxFeaturesDesired 101

    PrefEntry GfxSettings.GPUAccelParticles 1

    PrefEntry GfxSettings.GpuQuality 47486

    PrefEntry GfxSettings.GraphicsQuality 0.667

    PrefEntry GfxSettings.HasSelectedFullscreenMode 1

    PrefEntry GfxSettings.HigherSettingsInTailor 0

    PrefEntry GfxSettings.HighQualityDOF2 0

    PrefEntry GfxSettings.HWInstancing 1

    PrefEntry GfxSettings.LastRecordedCPUPerf 1.67267

    PrefEntry GfxSettings.LastRecordedMSAAPerf 0.934421

    PrefEntry GfxSettings.LastRecordedPerf 40396.4

    PrefEntry GfxSettings.LenseFlare 2

    PrefEntry GfxSettings.LightingQuality 10

    PrefEntry GfxSettings.MatQuality VERY_HIGH

    PrefEntry GfxSettings.MaxDebris 249

    PrefEntry GfxSettings.MaxFPS 60

    PrefEntry GfxSettings.Maximized 1

    PrefEntry GfxSettings.MaxInactiveFPS 30

    PrefEntry GfxSettings.MaxLightsPerObject 5

    PrefEntry GfxSettings.MaxReflection 2

    PrefEntry GfxSettings.MaxShadowedLights 3

    PrefEntry GfxSettings.MinDepthBiasFix 0

    PrefEntry GfxSettings.MonitorIndex 1

    PrefEntry GfxSettings.PerFrameSleep 0

    PrefEntry GfxSettings.PoissonShadows 1

    PrefEntry GfxSettings.PreloadMaterials 1

    PrefEntry GfxSettings.RecommendedMatQuality MAX

    PrefEntry GfxSettings.ReduceFileStreaming 1

    PrefEntry GfxSettings.RefreshRate 60

    PrefEntry GfxSettings.RenderScaleX 1

    PrefEntry GfxSettings.RenderScaleY 1

    PrefEntry GfxSettings.RenderThread 1

    PrefEntry GfxSettings.Scattering 1

    PrefEntry GfxSettings.ScreenHeight 1152

    PrefEntry GfxSettings.ScreenWidth 2048

    PrefEntry GfxSettings.ScreenXPos 0

    PrefEntry GfxSettings.ScreenYPos 0

    PrefEntry GfxSettings.SettingsDataVersion 1

    PrefEntry GfxSettings.SettingsDefaultsVersion 2

    PrefEntry GfxSettings.SettingsVersion 9

    PrefEntry GfxSettings.ShowAdvanced 0

    PrefEntry GfxSettings.SoftParticles 1

    PrefEntry GfxSettings.SoftwareCursor2 0

    PrefEntry GfxSettings.SSAO 1

    PrefEntry GfxSettings.TerrainDetailLevel 2.59993

    PrefEntry GfxSettings.TerrainTextureQuality 2

    PrefEntry GfxSettings.TexAnisotropy 16

    PrefEntry GfxSettings.UseFullSkinning 1

    PrefEntry GfxSettings.UseVSync2 0

    PrefEntry GfxSettings.VideoCardDeviceID 26808

    PrefEntry GfxSettings.VideoCardVendorID 4098

    PrefEntry GfxSettings.VideoMemoryMaxHMBs 0

    PrefEntry GfxSettings.WindowedHeight 1050

    PrefEntry GfxSettings.WindowedWidth 1680

    PrefEntry GfxSettings.WorldDetailLevel 1.68176

    PrefEntry GfxSettings.WorldLoadScale 1

    PrefEntry GfxSettings.WorldTexLODLevel 1

    PrefEntry HasSetGamma 1

    PrefEntry InitialVirtualShard 0

    PrefEntry JoystickEnabled 0

    PrefEntry Locale 0

    PrefEntry Login.Character Martia

    PrefEntry Login.DefaultPlayerType 0

    PrefEntry Login.LastShard Tribble

    PrefEntry Login.LoginType 3

    PrefEntry Login.SaveUsername 1

    PrefEntry Login.Username dspmu

    PrefEntry MediaControl.Player Winamp

    PrefEntry SoundOption_Amb 0.819998

    PrefEntry SoundOption_DSP 1

    PrefEntry SoundOption_Fx 1.000000

    PrefEntry SoundOption_Main 0.850000

    PrefEntry SoundOption_Music 0.540000

    PrefEntry SoundOption_Notification 0.699998

    PrefEntry SoundOption_OutputDevice 0

    PrefEntry SoundOption_UI 1.000000

    PrefEntry SoundOption_Voice 1.000000

    PrefEntry svUserPrefs_1953072.Muted 0

    PrefEntry svUserPrefs_1953072.Volume 50

    PrefEntry svUserPrefs_1955800.Muted 0

    PrefEntry svUserPrefs_1955800.Volume 50

    PrefEntry svUserPrefs_1974027.Muted 0

    PrefEntry svUserPrefs_1974027.Volume 40

    PrefEntry svUserPrefs_518036.Muted 0

    PrefEntry svUserPrefs_518036.Volume 40

    PrefEntry svUserPrefs_5287915.Muted 0

    PrefEntry svUserPrefs_5287915.Volume 40

    PrefEntry SystemSpecs.atiCrossfireGPUCount 0

    PrefEntry SystemSpecs.audioDriverName DirectSound

    PrefEntry SystemSpecs.audioDriverOutput "Speakers (Realtek High Definition Audio)"

    PrefEntry SystemSpecs.audioDriverVersion 10.0.14393.0

    PrefEntry SystemSpecs.audioX64CheckSkipped 0

    PrefEntry SystemSpecs.computerName DESKTOP-2ECKIQI

    PrefEntry SystemSpecs.cpuCacheSize 0

    PrefEntry SystemSpecs.cpuIdentifier "AMD64 Family 16 Model 10 Stepping 0, AuthenticAMD"

    PrefEntry SystemSpecs.CPUSpeed 1.43182e+007

    PrefEntry SystemSpecs.createdDXVersion 9

    PrefEntry SystemSpecs.diskFree 288653373440

    PrefEntry SystemSpecs.diskTotal 499581448192

    PrefEntry SystemSpecs.fmodVersion 0

    PrefEntry SystemSpecs.hasSSE 1

    PrefEntry SystemSpecs.hasSSE2 1

    PrefEntry SystemSpecs.hasSSE3 1

    PrefEntry SystemSpecs.hasSSE4 0

    PrefEntry SystemSpecs.hostName DESKTOP-2ECKIQI

    PrefEntry SystemSpecs.isDx11Enabled 1

    PrefEntry SystemSpecs.isDx9Enabled 1

    PrefEntry SystemSpecs.isDx9ExEnabled 1

    PrefEntry SystemSpecs.isRunningNortonAV 0

    PrefEntry SystemSpecs.isTransgaming 0

    PrefEntry SystemSpecs.isUnsupportedSpecs 0

    PrefEntry SystemSpecs.isUsingD3DDebug 0

    PrefEntry SystemSpecs.isVista 1

    PrefEntry SystemSpecs.isWine 0

    PrefEntry SystemSpecs.isX64 1

    PrefEntry SystemSpecs.LocalIP 192.168.1.115

    PrefEntry SystemSpecs.macAddrString 6c-62-6d-51-d9-eb

    PrefEntry SystemSpecs.material_hardware_supported_features "SM20| SM20_PLUS| SM30| SM30_PLUS"

    PrefEntry SystemSpecs.material_supported_features "SM20| SM20_PLUS| SM30| SM30_PLUS| SM30_HYPER"

    PrefEntry SystemSpecs.NumIPs 2

    PrefEntry SystemSpecs.numMonitors 1

    PrefEntry SystemSpecs.numRealCPUs 6

    PrefEntry SystemSpecs.numVirtualCPUs 6

    PrefEntry SystemSpecs.nvidiaSLIGPUCount 0

    PrefEntry SystemSpecs.OSVER0_LowVersion 0

    PrefEntry SystemSpecs.OSVER1_HighVersion 10

    PrefEntry SystemSpecs.OSVER2_Build 14393

    PrefEntry SystemSpecs.OSVER3_ServicePackMajor 0

    PrefEntry SystemSpecs.OSVER4_ServicePackMinor 0

    PrefEntry SystemSpecs.OSVER5_HostVersion 10.0.14393.0

    PrefEntry SystemSpecs.physicalMemoryAvailable 11321122816

    PrefEntry SystemSpecs.physicalMemoryMax 17179004928

    PrefEntry SystemSpecs.PublicIP 192.168.1.115

    PrefEntry SystemSpecs.RAMSpeedGBs 1.99083

    PrefEntry SystemSpecs.RenderingHacks REHA_NONE

    PrefEntry SystemSpecs.supportedDXVersion 11

    PrefEntry SystemSpecs.supportedDXVersionHResult 1

    PrefEntry SystemSpecs.SVNBuildNumber 200688

    PrefEntry SystemSpecs.transgamingInfo

    PrefEntry SystemSpecs.Trivia

    PrefEntry SystemSpecs.VideoCardDeviceID 26808

    PrefEntry SystemSpecs.videoCardName "AMD Radeon HD 5700 Series"

    PrefEntry SystemSpecs.VideoCardVendorID 4098

    PrefEntry SystemSpecs.videoDriverState 0

    PrefEntry SystemSpecs.videoDriverVersion 9.14.10.1128

    PrefEntry SystemSpecs.videoMemory 1024

    PrefEntry SystemSpecs.videoOldDriver 0

    PrefEntry SystemSpecs.virtualAddressSpace 4294901782

    PrefEntry SystemSpecs.wineVersion

    PrefEntry TexReduceLastAutoLevel 0

    PrefEntry Tutorial.Admiralty 528877162

    PrefEntry Tutorial.Boff_Station 421551261

    PrefEntry Tutorial.Character_Status 421379013

    PrefEntry Tutorial.Player_Skill_Tutorial 419734885

    PrefEntry Tutorial.Replicator 420086196

    PrefEntry Tutorial.Skill_Revamp 528877162

    PrefEntry Tutorial.Traits 421377934

    PrefEntry VoiceCaptureList.devices <&\r\n{\r\n deviceName "Headset Microphone (Bluetooth H"\r\n recordLevel 40\r\n isActive 1\r\n}\r\n, \r\n{\r\n deviceName "Microphone (Realtek High Defini"\r\n recordLevel 40\r\n}\r\n, \r\n{\r\n deviceName "Default System Device"\r\n recordLevel 40\r\n}\r\n, \r\n{\r\n deviceName "No Device"\r\n recordLevel 40\r\n isActive 1\r\n}\r\n, \r\n{\r\n deviceName "Microphone (2- Realtek High Def"\r\n recordLevel 40\r\n isActive 1\r\n}\r\n, \r\n{\r\n deviceName "Desktop Microphone (Microsoft® "\r\n recordLevel 40\r\n isActive 1\r\n}\r\n&>

    PrefEntry VoiceOptions.DuckOnChat 100

    PrefEntry VoiceOptions.DuckPercent 0.5

    PrefEntry VoiceOptions.InputDev 0

    PrefEntry VoiceOptions.MicLevel 40

    PrefEntry VoiceOptions.MultiMode ONEAUDIBLE

    PrefEntry VoiceOptions.MuteInactive 0

    PrefEntry VoiceOptions.NoVoice 0

    PrefEntry VoiceOptions.OpenMic 0

    PrefEntry VoiceOptions.OutputDev 0

    PrefEntry VoiceOptions.SpeakerVolume 40

    PrefEntry VoiceRenderList.devices <&\r\n{\r\n deviceName "Speakers (2- Realtek High Definition Audio)"\r\n renderLevel 40\r\n isActive 1\r\n}\r\n, \r\n{\r\n deviceName "Realtek Digital Output(Optical) (2- Realtek High Definition Audio)"\r\n renderLevel 40\r\n}\r\n, \r\n{\r\n deviceName "Realtek Digital Output (2- Realtek High Definition Audio)"\r\n renderLevel 40\r\n}\r\n, \r\n{\r\n deviceName "1 - ASUS PA238QR (5- AMD High Definition Audio Device)"\r\n renderLevel 40\r\n}\r\n, \r\n{\r\n deviceName "Speakers (Realtek High Definition Audio)"\r\n renderLevel 40\r\n isActive 1\r\n}\r\n, \r\n{\r\n deviceName "Realtek Digital Output(Optical) (Realtek High Definition Audio)"\r\n renderLevel 40\r\n}\r\n, \r\n{\r\n deviceName "Realtek Digital Output (Realtek High Definition Audio)"\r\n renderLevel 40\r\n}\r\n&>

    PrefEntry XboxGamepadEnabled 1



    ____________________________________________________________________________________________________
    Here is the new file



    PrefEntry GfxSettings.Antialiasing 1

    PrefEntry GfxSettings.AntialiasingMode NONE

    PrefEntry GfxSettings.AspectRatio 0

    PrefEntry GfxSettings.AutoEnableFrameRateStabilizer 0

    PrefEntry GfxSettings.BloomIntensity 1

    PrefEntry GfxSettings.BloomQuality 2

    PrefEntry GfxSettings.CharacterDetailLevel 1.68067

    PrefEntry GfxSettings.CharacterTexLODLevel 1

    PrefEntry GfxSettings.CpuQuality 1.67155

    PrefEntry GfxSettings.CustomSettings 0

    PrefEntry GfxSettings.DefaultFov 0

    PrefEntry GfxSettings.DeviceType

    PrefEntry GfxSettings.DisableSplatShadows 0

    PrefEntry GfxSettings.DrawHighDetail 1

    PrefEntry GfxSettings.DrawHighFillDetail 1

    PrefEntry GfxSettings.DynamicLights 1

    PrefEntry GfxSettings.FrameRateStabilizer2 0

    PrefEntry GfxSettings.Fullscreen 0

    PrefEntry GfxSettings.FullScreenHeight 1050

    PrefEntry GfxSettings.FullScreenWidth 1680

    PrefEntry GfxSettings.FxQuality 2

    PrefEntry GfxSettings.Gamma 1

    PrefEntry GfxSettings.GfxFeaturesDesired 7269

    PrefEntry GfxSettings.GPUAccelParticles 1

    PrefEntry GfxSettings.GpuQuality 43475

    PrefEntry GfxSettings.HasSelectedFullscreenMode 1

    PrefEntry GfxSettings.HigherSettingsInTailor 0

    PrefEntry GfxSettings.HighQualityDOF2 0

    PrefEntry GfxSettings.HWInstancing 1

    PrefEntry GfxSettings.LastRecordedCPUPerf 1.67155

    PrefEntry GfxSettings.LastRecordedMSAAPerf 1.06231

    PrefEntry GfxSettings.LastRecordedPerf 36984.4

    PrefEntry GfxSettings.LenseFlare 2

    PrefEntry GfxSettings.LightingQuality 10

    PrefEntry GfxSettings.MatQuality VERY_HIGH

    PrefEntry GfxSettings.MaxDebris 249

    PrefEntry GfxSettings.MaxFPS 60

    PrefEntry GfxSettings.Maximized 1

    PrefEntry GfxSettings.MaxInactiveFPS 5

    PrefEntry GfxSettings.MaxLightsPerObject 5

    PrefEntry GfxSettings.MaxReflection 0

    PrefEntry GfxSettings.MaxShadowedLights 3

    PrefEntry GfxSettings.MinDepthBiasFix 0

    PrefEntry GfxSettings.MonitorIndex 1

    PrefEntry GfxSettings.PerFrameSleep 0

    PrefEntry GfxSettings.PoissonShadows 1

    PrefEntry GfxSettings.PreloadMaterials 1

    PrefEntry GfxSettings.ReduceFileStreaming 1

    PrefEntry GfxSettings.RefreshRate 60

    PrefEntry GfxSettings.RenderScaleX 1

    PrefEntry GfxSettings.RenderScaleY 1

    PrefEntry GfxSettings.RenderThread 1

    PrefEntry GfxSettings.Scattering 1

    PrefEntry GfxSettings.ScreenXPos 0

    PrefEntry GfxSettings.ScreenYPos 0

    PrefEntry GfxSettings.SettingsDataVersion 1

    PrefEntry GfxSettings.SettingsVersion 9

    PrefEntry GfxSettings.SoftParticles 1

    PrefEntry GfxSettings.SoftwareCursor2 0

    PrefEntry GfxSettings.SSAO 1

    PrefEntry GfxSettings.TerrainDetailLevel 2.59856

    PrefEntry GfxSettings.TerrainTextureQuality 2

    PrefEntry GfxSettings.TexAnisotropy 16

    PrefEntry GfxSettings.UseFullSkinning 1

    PrefEntry GfxSettings.UseVSync2 0

    PrefEntry GfxSettings.VideoCardDeviceID 26808

    PrefEntry GfxSettings.VideoCardVendorID 4098

    PrefEntry GfxSettings.VideoMemoryMaxHMBs 0

    PrefEntry GfxSettings.WindowedHeight 768

    PrefEntry GfxSettings.WindowedWidth 1024

    PrefEntry GfxSettings.WorldDetailLevel 1.68067

    PrefEntry GfxSettings.WorldLoadScale 1

    PrefEntry GfxSettings.WorldTexLODLevel 1

    PrefEntry HasSetGamma 1

    PrefEntry Locale 0

    PrefEntry Login.Character

    PrefEntry Login.DefaultPlayerType 0

    PrefEntry Login.LastShard Tribble

    PrefEntry svUserPrefs_1099869.Muted 0

    PrefEntry svUserPrefs_1099869.Volume 40

    PrefEntry svUserPrefs_1953072.Muted 0

    PrefEntry svUserPrefs_1953072.Volume 50

    PrefEntry SystemSpecs.atiCrossfireGPUCount 0

    PrefEntry SystemSpecs.audioDriverName DirectSound

    PrefEntry SystemSpecs.audioDriverOutput "Speakers (Realtek High Definition Audio)"

    PrefEntry SystemSpecs.audioDriverVersion 10.0.14393.0

    PrefEntry SystemSpecs.audioX64CheckSkipped 0

    PrefEntry SystemSpecs.ComputerName DESKTOP-2ECKIQI

    PrefEntry SystemSpecs.cpuCacheSize 0

    PrefEntry SystemSpecs.cpuIdentifier "AMD64 Family 16 Model 10 Stepping 0, AuthenticAMD"

    PrefEntry SystemSpecs.CPUSpeed 1.43182e+007

    PrefEntry SystemSpecs.createdDXVersion 11

    PrefEntry SystemSpecs.DiskFree 304014385152

    PrefEntry SystemSpecs.diskTotal 499581448192

    PrefEntry SystemSpecs.fmodVersion 0

    PrefEntry SystemSpecs.hasSSE 1

    PrefEntry SystemSpecs.hasSSE2 1

    PrefEntry SystemSpecs.hasSSE3 1

    PrefEntry SystemSpecs.hasSSE4 0

    PrefEntry SystemSpecs.hostName DESKTOP-2ECKIQI

    PrefEntry SystemSpecs.isDx11Enabled 1

    PrefEntry SystemSpecs.isDx9Enabled 1

    PrefEntry SystemSpecs.isDx9ExEnabled 1

    PrefEntry SystemSpecs.isRunningNortonAV 0

    PrefEntry SystemSpecs.isTransgaming 0

    PrefEntry SystemSpecs.isUnsupportedSpecs 0

    PrefEntry SystemSpecs.isUsingD3DDebug 0

    PrefEntry SystemSpecs.isVista 1

    PrefEntry SystemSpecs.isWine 0

    PrefEntry SystemSpecs.isX64 1

    PrefEntry SystemSpecs.LocalIP 192.168.1.115

    PrefEntry SystemSpecs.macAddrString 6c-62-6d-51-d9-eb

    PrefEntry SystemSpecs.material_hardware_supported_features "SM20| SM20_PLUS| SM30| SM30_PLUS"

    PrefEntry SystemSpecs.material_supported_features "SM20| SM20_PLUS| SM30| SM30_PLUS| SM30_HYPER"

    PrefEntry SystemSpecs.NumIPs 2

    PrefEntry SystemSpecs.numMonitors 1

    PrefEntry SystemSpecs.numRealCPUs 6

    PrefEntry SystemSpecs.numVirtualCPUs 6

    PrefEntry SystemSpecs.nvidiaSLIGPUCount 0

    PrefEntry SystemSpecs.OSVER0_LowVersion 0

    PrefEntry SystemSpecs.OSVER1_HighVersion 10

    PrefEntry SystemSpecs.OSVER2_Build 14393

    PrefEntry SystemSpecs.OSVER3_ServicePackMajor 0

    PrefEntry SystemSpecs.OSVER4_ServicePackMinor 0

    PrefEntry SystemSpecs.OSVER5_HostVersion 10.0.14393.206

    PrefEntry SystemSpecs.physicalMemoryAvailable 10545135616

    PrefEntry SystemSpecs.physicalMemoryMax 17179004928

    PrefEntry SystemSpecs.PublicIP 192.168.1.115

    PrefEntry SystemSpecs.RAMSpeedGBs 1.99083

    PrefEntry SystemSpecs.RenderingHacks REHA_NONE

    PrefEntry SystemSpecs.supportedDXVersion 11

    PrefEntry SystemSpecs.supportedDXVersionHResult 1

    PrefEntry SystemSpecs.SVNBuildNumber 200688

    PrefEntry SystemSpecs.transgamingInfo

    PrefEntry SystemSpecs.VideoCardDeviceID 26808

    PrefEntry SystemSpecs.videoCardName "AMD Radeon HD 5700 Series"

    PrefEntry SystemSpecs.VideoCardVendorID 4098

    PrefEntry SystemSpecs.videoDriverState 0

    PrefEntry SystemSpecs.videoDriverVersion 9.14.10.1128

    PrefEntry SystemSpecs.videoMemory 1024

    PrefEntry SystemSpecs.virtualAddressSpace 4294901782

    PrefEntry SystemSpecs.wineVersion

    PrefEntry Tutorial.Quick_Equip_Tutorial 528877813

    PrefEntry Tutorial.Skill_Revamp 528877708

    PrefEntry Tutorial.Traits_New 528877699

    PrefEntry VoiceCaptureList.devices <&\r\n{\r\n deviceName "Desktop Microphone (Microsoft® "\r\n recordLevel 40\r\n isActive 1\r\n}\r\n&>

    PrefEntry VoiceOptions.DuckOnChat 100

    PrefEntry VoiceOptions.DuckPercent 0.5

    PrefEntry VoiceOptions.InputDev 0

    PrefEntry VoiceOptions.MicLevel 40

    PrefEntry VoiceOptions.MultiMode ONEAUDIBLE

    PrefEntry VoiceOptions.MuteInactive 0

    PrefEntry VoiceOptions.NoVoice 0

    PrefEntry VoiceOptions.OpenMic 0

    PrefEntry VoiceOptions.OutputDev 0

    PrefEntry VoiceOptions.SpeakerVolume 40

    PrefEntry VoiceRenderList.devices <&\r\n{\r\n deviceName "Speakers (Realtek High Definition Audio)"\r\n renderLevel 40\r\n isActive 1\r\n}\r\n, \r\n{\r\n deviceName "Realtek Digital Output(Optical) (Realtek High Definition Audio)"\r\n renderLevel 40\r\n}\r\n, \r\n{\r\n deviceName "Realtek Digital Output (Realtek High Definition Audio)"\r\n renderLevel 40\r\n}\r\n&>

  • robdmcrobdmc Member Posts: 1,619 Arc User
    @crypticspartan
    I'm going to cross reference both fils to see the differences and test each one out in case is it due to a particular piece of hardware. Just in case you do not have the same machine
  • robdmcrobdmc Member Posts: 1,619 Arc User
    @crypticspartan#0627 The offending line is

    PrefEntry GfxSettings.DeviceType Direct3D9

    If I remove the Direct3D9 it corrects the file. Not sure why. Looks like it just needs to say

    PrefEntry GfxSettings.DeviceType

    I now you already have a file but I hope this helps. Not sure why the line says that.
  • jabofneurospinejabofneurospine Member Posts: 61 Arc User
    edited October 2016
    I'm experiencing this issue as well. Deleting, renaming, or moving the Gameprefs.Pref file has had no impact.

    Text appears normally when the game is run with dx11 (including safe mode) up until the inevitable crash due to hardware incompatibility.

    Edit:
    Link to thread for same issue on holodeck in case of helpful workarounds there: http://www.arcgames.com/en/forums/startrekonline/#/discussion/1223875/no-text-appears-on-any-ingame-button-for-artifacts-launch
    Post edited by jabofneurospine on
  • iamynaughtiamynaught Member Posts: 1,285 Arc User
    edited October 2016
    Well, glad to see this bug got fixed before the new content made it to Holodeck.

    :rolleyes:
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
  • triskytraertriskytraer Member Posts: 3 Arc User
    edited October 2016
    So they KNEW about this bug and STILL let it be published...OH bad karma!
  • triskytraertriskytraer Member Posts: 3 Arc User
    robdmc wrote: »
    @crypticspartan#0627 The offending line is

    PrefEntry GfxSettings.DeviceType Direct3D9

    If I remove the Direct3D9 it corrects the file. Not sure why. Looks like it just needs to say

    PrefEntry GfxSettings.DeviceType

    I now you already have a file but I hope this helps. Not sure why the line says that.

    THIS WORKED FOR ME - THX - now to deal with hires lag AGAIN.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    Bug is now live...
    robdmc wrote: »
    @crypticspartan#0627 The offending line is

    PrefEntry GfxSettings.DeviceType Direct3D9

    If I remove the Direct3D9 it corrects the file. Not sure why.

    +1

    When I set the game to DirectX 9 or 9ex (in Options) all text is gone after the restart. The problem for me is: DirectX 11 crashes the game frequently, 6 crashes in about 4.5 hours yesterday.
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
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