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Keep getting disconnected from server. Anyone else?
taesong1
Member Posts: 21 Arc User
I keep getting disconnected while it was trying to retrieve character list. Anyone else having problems?
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Go have a coffe and try again in a while
PC user BTW.
Me too on the SNR and the PC player.
We come in peace, SHOOT TO KILL!
Logging into the game without them can be painful because of connection quality at times however it at least should work all the time.
The quality of EU and US proxies are much better however the past few weeks they stopped working all of sudden.
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The corruption could mean a bad file, which is causing the download checksum or connection checksum to fail integrity checking.
First of all - physically unplug your router/modem from the power for at least 5 minutes, this will clear the DNS cache in the router and should help with connection stability.
Next - I know that many will cry cliche but start the launcher and select options from top right. Make sure on demand patching is unchecked, then check force verify. This will make sure you have every file required to run the game and also check for corrupted files.
Finally, if you are still having major problems such as corrupted graphics on the launcher uninstall everything connected with STO and Arc. Open the installation folder and physically delete ALL files and the run a registry cleaner (CCleaner has a decent registry cleaning app - run the app, do not save a back-up and repeat until no registry issues exist). Reinstall Arc and STO, then allow it to update. Again this will ensure that there is no corrupted files, the drawback is that you will need to update the full game and reset any custom settings.
The first 2 steps are recommended, if only to verify the integrity of your install and clear any data fragments from your caches. The final step, may or may not resolve any issues but is always worth as a last resort, although I would refer again to my earlier post that not all connection issues are server related or client related but can be caused by any number of factors between the two.
I dunno what kind of setup you have but I find often enough that people are not using their networks properly when this happens usually.
So let me say this. If any of you are on a wireless network and trying to game. Stop.
Seriously, plug yourself in.
Don't use a gateway modem, get yourself a real modem, and a gaming router with upnp support.
Plug yourself in. Cat5 cables come in all shapes and sizes but better yet, your cable company has the option to have a tech come out and install cat5 plugs in your walls. It's not cheap but you will thank yourselves for it.
Stop using wireless.
This friendly message has been brought to you buy someone who works in the field and knows that wireless will drop you on any game you play.