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Forums > Home› Star Trek Online General Discussion

Please tell us What Happened last night.

uhnah#4625 uhnah
uhnah#4625
 Member Posts: 32 Arc User
in Star Trek Online General Discussion
Ok, server was back up later that night, I usually don't like to agitate the waters, but can someone from STAFF please explain here for us to see/learn what really caused the crash of most if not all the servers last night, & what could be done in the near future to avoid it (if of course was not a power outage in the city were the servers are) thank you for your time.
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Comments

  • UnknownUnknown
    This content has been removed.
  • nikephorusnikephorus Member Posts: 2,744 Arc User
    Sto players with 1337 computer skills were annoyed with the r&d pack announcement and brought the server down in protest.
    Tza0PEl.png
  • davefenestratordavefenestrator Member Posts: 10,664 Arc User
    We users can't do anything to prevent a server outage so there is no point in telling us other than to satisfy our curiosity.

    This is the same as asking "what was the code bug that caused -X- to happen?" (Loadout issue, inventory glitch, whatever.)
  • gaevsmangaevsman Member Posts: 3,190 Arc User
    I dont think they remember what happened last night... i know i dont... something about chickens... dunno...
    The forces of darkness are upon us!
  • kikskenkiksken Member Posts: 664 Arc User
    gaevsman wrote: »
    I dont think they remember what happened last night... i know i dont... something about chickens... dunno...
    Peyote eh?
    Yeah, i get that... :P
    Klingons don't get drunk.
    They just get less sober.
  • fmgtorres1979fmgtorres1979 Member Posts: 1,327 Arc User
    What is the relevance?
  • uhnah#4625 uhnah
    uhnah#4625
         Member Posts: 32 Arc User
    fmgtorres1979 wrote: »
    What is the relevance?

    so in other word I should lower my head & shut up right?

    BTW are you a STAFF member?
  • uhnah#4625 uhnah
    uhnah#4625
         Member Posts: 32 Arc User
    azrael605 wrote: »
    Not likely, if for example it was the result of some ddos type of attack they won't share that information as their already stated policy is not to give such people the attention they crave.


    Best answer ever, thanks friend.

  • anazondaanazonda Member Posts: 8,399 Arc User
    Why should they? You aren't entitled to an explaination unless some of your personal data has been leaked as a result (and in many cases, not even then)...

    It was down, now it's up, that's all you need to know.
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    pwebranflakes wrote: »
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
  • iconiansiconians Member Posts: 6,987 Arc User
    edited August 2016
    uhnah#4625 wrote: »
    so in other word I should lower my head & shut up right?

    It's worked out for the rest of us.​​
    ExtxpTp.jpg
  • a3001a3001 Member Posts: 1,132 Arc User
    uhnah#4625 wrote: »
    fmgtorres1979 wrote: »
    What is the relevance?

    so in other word I should lower my head & shut up right?

    BTW are you a STAFF member?

    Such arrogance...
    Rejoice JJ Trek people....

    http://www.arcgames.com/en/games/star-trek-online/news/detail/10052253

    Why are you not rejoicing?
  • uhnah#4625 uhnah
    uhnah#4625
         Member Posts: 32 Arc User
    a3001 wrote: »
    uhnah#4625 wrote: »
    fmgtorres1979 wrote: »
    What is the relevance?

    so in other word I should lower my head & shut up right?

    BTW are you a STAFF member?

    Such arrogance...

    Hey I only asked him/her back in the same tone & manner

  • ezicstar#2795 ezicstar
    ezicstar#2795
         Member Posts: 50 Arc User
    Whether it was a DDoS (unlikely) or just a woopsie with a server config, it doesn't really benefit anyone to disclose what happened, since the impact was so limited. Companies usually hold post-mortems internally for stuff like this to try to ensure they aren't repeated, but TRIBBLE-ups are bound to happen with any highly available service once in a while.
  • exarch1701exarch1701 Member Posts: 71 Arc User
    uhnah#4625 wrote: »
    Ok, server was back up later that night, I usually don't like to agitate the waters, but can someone from STAFF please explain here for us to see/learn what really caused the crash of most if not all the servers last night, & what could be done in the near future to avoid it (if of course was not a power outage in the city were the servers are) thank you for your time.

    The tribble in the hamster wheel that powers the server went on a coffee break. lol XD
  • ltminnsltminns Member Posts: 12,572 Arc User
    Why would they tell us about that kind of thing? They never tell us about upcoming stuff until it is right upon us normally anyway. Been seeing a lot of Events just show up in the Calendar when it is time to have the Event.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • szimszim Member Posts: 2,503 Arc User
    Sorry to disappoint you. Cryptic's standard reply to all issues - serious or trivial - is silence. They once promised to communicate more actively a few years back but nothing really came out of it. It was a straw fire.
  • cidjackcidjack Member Posts: 2,017 Arc User
    fmgtorres1979 wrote: »
    What is the relevance?

    The_Sarcasm_Misunderstanding_by_ThePlotThinnens.jpg
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  • fmgtorres1979fmgtorres1979 Member Posts: 1,327 Arc User
    uhnah#4625 wrote: »
    fmgtorres1979 wrote: »
    What is the relevance?

    so in other word I should lower my head & shut up right?

    BTW are you a STAFF member?

    In other words, any answer you would get would be as irrelevant as your question.

    I am a staff member, where I work, not at Cryptic or any other subsidiary, partner or whatever.

    Basically you're not really interested in knowing what happened, you just want to vent out. Regardless of the answer you could get, you wouldn't be happy, because the relevant- to you - was that you were playing, and then could not.
    The same way you're not really interested in my answer because you already deduced my intentions and nothing I can say will matter, unless of course I would respond exactly as you deduced.
    I'm not against you and I am not saying you have to be happy about what happened. I'm just saying that the things you are demanding will serve no purpose whatsoever to the goal you want which is:that this doesn't happen again.

    If they say it was a power outage, a database, a short-circuit, etc, etc you will have no way of knowing if it's the truth. Moreover, if they say they will do this or that to prevent it from happening again, you won't know if it's the truth either.

    I admit it may be a defect on my part which derived from my profession that I tend to relevate only what I can control and determine.


  • UnknownUnknown
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  • UnknownUnknown
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  • thay8472thay8472 Member Posts: 6,164 Arc User
    edited August 2016
    Me and @artan42 were using part of the server to power our new and improved ... "Slime Fast Marmite" factory. However there were a few mishaps and we discovered marmite conducts electricity.
    zx2t8tuj4i10.png
    Thank you for the Typhoon!
  • solarwraithsolarwraith Member Posts: 191 Arc User
    uhnah#4625 wrote: »
    Ok, server was back up later that night, I usually don't like to agitate the waters, but can someone from STAFF please explain here for us to see/learn what really caused the crash of most if not all the servers last night, & what could be done in the near future to avoid it (if of course was not a power outage in the city were the servers are) thank you for your time.

    I must apologize to everyone... Through a secret code I received from a shady half Ferengi half Romulan, I was able to test drive a new T6 Connie, and when I engaged the corbomite maneuver the servers cried out in terror and shut down; at least we know the corbomite maneuver is effective. Again, I apologize profusely for my part in causing any inconvenience... :o

  • tobiashirttobiashirt Member Posts: 630 Arc User
    uhnah#4625 wrote: »
    Ok, server was back up later that night, I usually don't like to agitate the waters, but can someone from STAFF please explain here for us to see/learn what really caused the crash of most if not all the servers last night, & what could be done in the near future to avoid it (if of course was not a power outage in the city were the servers are) thank you for your time.

    More than anything, though, I'd like to know what caused there to be such a big patch after stuff came back online (13 gb). A download that size is as big as the whole game, and almost seems like a re-install or complete overwrite.

  • UnknownUnknown
    This content has been removed.
  • questeriusquesterius Member Posts: 8,489 Arc User
    repetitiveepic wrote: »
    The sheer weight of the excitement for the new promo crashed the game.

    Or someone forgot to refil Trendy's personal coffee maker.. with trendy suffering from coffee withdrawal we may consider ourselves lucky that the world did not end..
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • UnknownUnknown
    This content has been removed.
  • davefenestratordavefenestrator Member Posts: 10,664 Arc User
    questerius wrote: »
    repetitiveepic wrote: »
    The sheer weight of the excitement for the new promo crashed the game.

    Or someone forgot to refil Trendy's personal coffee maker.. with trendy suffering from coffee withdrawal we may consider ourselves lucky that the world did not end..

    There was no patch, that was some kind of glitch on your PC. I was on again later that night without patching.



  • fmgtorres1979fmgtorres1979 Member Posts: 1,327 Arc User
    tobiashirt wrote: »

    More than anything, though, I'd like to know what caused there to be such a big patch after stuff came back online (13 gb). A download that size is as big as the whole game, and almost seems like a re-install or complete overwrite.

    There was no patch. I'm thinking it may be one of two things:
    1-There was a corruption on your end with the disconnect and the game was reinstalled (very unlikely to happen from a disconnect - I would like to go with impossible, but...)

    2-The disconnect was perceived as an abrupt termination and what you witnessed was the integrity verification.


    Obviously it may be something else, but if so, I have no idea what might have been.
  • artan42artan42 Member Posts: 10,450 Bug Hunter
    thay8472 wrote: »
    Me and @artan42 were using part of the server to power our new and improved ... "Slime Fast Marmite" factory. However there were a few mishaps and we discovered marmite conducts electricity.

    I can still taste it. I don't think the taste will ever go away.​​
    22762792376_ac7c992b7c_o.png
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    JJ Trek The Kelvin Timeline is just Trek and it's fully canon... get over it. But I still prefer TAR.
    #TASforSTO


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  • cptjhuntercptjhunter Member Posts: 2,288 Arc User
    Server hamster died. Taco drew the short straw, and had to run to the pet store to buy a new one.



    Just my theory.
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