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Forums > Home› Galactic News Network [PC]

Upcoming Arc Platform-Wide & Game Maintenance

pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
in Galactic News Network [PC]
In an effort to improve our network stability, we are planning additional maintenances this week and next week. These maintenances will affect several of the Arc platform services as well as connections to our games including Neverwinter, Star Trek Online, PWI and more. For more details on maintenances that will be coming (including tomorrow at 5AM) please refer to this post.

~Morrigan "LaughingTrendy"

Comments

  • usscapitalusscapital Member Posts: 985 Arc User
    is this as well as the patch (if there is one) ?
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  • risian4risian4 Member Posts: 3,711 Arc User
    You know, whenever I'm experiencing technical issues or systems shut down for whatever reason, my own engineers are usually able to get things working again immediately.

    Whoever pushes the button to take the servers or other network gear offline during maintenance must be really good if it takes the engineers so much longer to counter his actions and bring it up again.

    People have been asking for more interesting boss fights lately. I think we've found the best candidate.
  • ikonn#1068 ikonn
    ikonn#1068
         Member Posts: 1,450 Arc User
    Will we still be able to login without the use of Arc during those times? Except for regular maintenance, of course. Many of us still use the game launcher for these games.
    -AoP- Warrior's Blood (KDF Armada) / -AoP- Qu' raD qulbo'Degh / -AoP- Project Phoenix
    Join Date: Tuesday, February 2, 2010
  • rllaillieurllaillieu Member Posts: 351 Arc User
    So, can we still use Steam to login to the games or will they be totally blocked off? From what I'm seeing, other than standard maintenance on Thursday, STO shouldn't be down at all, so will it just be any and all Arc features, or will it be a total Arc blackout, including forums and games?
  • dalolorndalolorn Member Posts: 3,655 Arc User
    rllaillieu wrote: »
    So, can we still use Steam to login to the games or will they be totally blocked off? From what I'm seeing, other than standard maintenance on Thursday, STO shouldn't be down at all, so will it just be any and all Arc features, or will it be a total Arc blackout, including forums and games?

    Sounds like next Thursday's also going to be a bit unstable, but yeah, other than that this looks alright.
    Infinite possibilities have implications that could not be completely understood if you turned this entire universe into a giant supercomputer.p3OEBPD6HU3QI.jpg
  • questeriusquesterius Member Posts: 8,509 Arc User
    edited March 2016
    I think we need to extend "The Breach" event by a whole week to compensate for this bothersome downtime. ;)

    Edit: we need a better, more clear "wink" smiley.
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • angrytargangrytarg Member Posts: 11,014 Arc User
    questerius wrote: »
    I think we need to extend "The Breach" event by a whole week to compensate for this bothersome downtime. ;)

    Edit: we need a better, more clear "wink" smiley.

    And a complete refund of all zen ever spent on STO since late August 2012 pig-6.gif



    (pig-3.gif)​​
    lFC4bt2.gif
    ^ Memory Alpha.org is not canon. It's a open wiki with arbitrary rules. Only what can be cited from an episode is. ^
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  • swamarianswamarian Member Posts: 1,506 Arc User
    risian4 wrote: »
    You know, whenever I'm experiencing technical issues or systems shut down for whatever reason, my own engineers are usually able to get things working again immediately.

    I can think of a couple of cases of multiday failures I've personally experienced.
    Disk head in a stripe set disintegrates, destroying platter. Stripe set, not RAID array, so the entire set's corrupted. And the last good backup was over a month old. (They sent the disk to a recovery company, who said that it was beyond recovery.)
    Engineer trips on SCSI cable, pulling card out of computer through the backplate. A new motherboard had to be flown in from the west coast.
    Floor collapse in computer room. (They actually got everything up in 2 hours, but performance was horrible the rest of the day while the RAID array checked for errors.)
    Maintenance engineer manually generates a power spike for a SAN (with triply redundant power supplies), wiping its memory. It took 3 days for them to get to rebuilding my department's servers.
  • questeriusquesterius Member Posts: 8,509 Arc User
    Phew. Glad this string of maintenance is almost over.
    Unless the engineers manage to break something
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • UnknownUnknown
    This content has been removed.
  • turbomagnusturbomagnus Member Posts: 3,479 Arc User
    albert302 wrote: »
    ok this is enough this is y we don't like to pay for this game y pay if 90% of the time we cant play it so I say enough is a enough until you all stop this so much I well not pay for this game at all I wont pay for a game I cant play

    *Rolls his eyes*

    Congratulations, since STO is a free-to-play game anyway, that shouldn't be much of a problem... But if you're not playing, that means plenty of time to study spelling and punctuation.
    "If you can't take a little bloody nose, maybe you ought to go back home and crawl under your bed. It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross; but it's not for the timid." -- Q, TNG: "Q-Who?"
    ^Words that every player should keep in mind, especially whenever there's a problem with the game...
  • brwjames85brwjames85 Member Posts: 84 Arc User
    turbomagnus wrote: »
    albert302 wrote: »
    ok this is enough this is y we don't like to pay for this game y pay if 90% of the time we cant play it so I say enough is a enough until you all stop this so much I well not pay for this game at all I wont pay for a game I cant play

    *Rolls his eyes*

    Congratulations, since STO is a free-to-play game anyway, that shouldn't be much of a problem... But if you're not playing, that means plenty of time to study spelling and punctuation.

    and perhaps try to play it on something halfdecent as well? lol :p like, when using my desktop, it's a 6yo machine, it wasn't real high end when I bought it, just good price/value, and I can still play it... most likely someone who skipped the tutorials, thinking he knew better, and then hit a wall :p
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  • bejaymacbejaymac Member Posts: 448 Arc User
    More likely he plays through Arc, and as it was down for two hours for maintenance earlier it means he couldn't play. Not everybody knows that you can use the "Star Trek Online.exe" in the game folder to run the launcher without the need for Arc.​​
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  • UnknownUnknown
    albert302 was warned for this.
    This content has been removed.
  • tousseautousseau Member Posts: 1,484 Arc User
    Does someone need a hug?
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