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Operational Support Team: Now Recruiting!

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  • koolka1koolka1 Member Posts: 1 Arc User
    im in, how does one apply?
  • iconiansiconians Member Posts: 6,987 Arc User
    edited August 2015
    Convince me that hunting bugs with STO's QA team produces better builds for Holodeck, and you'll have my support.

    It's easy to say "Well, bug reports on Tribble means they get fixed before Holodeck!" but in reality that has not been the case. Your producers' insistence on launch dates months in advance before public betas is counterintuitive to the bug fixing process.

    I understand the relationship between devs, producers, and QA. I understand that not all bugs can be fixed on Tribble before Holodeck as a result of feature creep. I understand that some bugs are really difficult to fix and that builds must be pushed come hell or high water.

    But if I'm going to spend time on Tribble instead of Holodeck, I want something more than a special snowflake Tribble that says what I am doing is making a difference.

    Quality over quantity works both ways. The quality of the build vs. the quantity of time before the deadline of that build is to be released.
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  • phantomeightphantomeight Member Posts: 567 Bug Hunter
    edited August 2015
    I'm interested and can usually can provide a great perspective that developers usually miss. If you are looking for people who can crunch numbers and tell you powers are not working right or are OP or whatever.. I'm probably not your guy. However usability issues, mission bugs, all that type of stuff I can usually spot like a hawk.

    I'm not very social here, more on Reddit... Actually, this is my first post on the new forums, but I can be more active here if needed. I actually do this type of stuff for a living so if you are looking for a mix of dedicated players and people with a professional background, like if you give us our own Jira or Bugzilla tracker... I can probably be of help. I actually work in a team named "Operations Support"

    #BugBashers
    join Date: Sep 2009 - I want my changeling lava lamp!
  • arkangel11004arkangel11004 Member Posts: 50 Arc User
    edited August 2015
    I am glad to see this, as I realize there simply is not enough people/time to reproduce all the bugs at the studio. I welcome the initiative that QA is taking, Thank You
    Post edited by arkangel11004 on
  • enkemenenkemen Member Posts: 113 Arc User
    I'm certainly interested, though I can provide no particularly good reason why you should choose me over other candidates.

    *holds up a plate and mug* Coffee and bacon?
  • lucho80lucho80 Member Posts: 6,600 Bug Hunter
    edited August 2015
    I've love to join this. I've personally have submitted and persisted to get the following bugs fixed:

    1) Tachyon Beam's 10th pulse was missing.
    http://www.arcgames.com/en/forums#/discussion/1149170/tachyon-beam-ability-not-delivering-listed-drain
    2) Deflector officer not reducing Energy Siphon or Tachyon Beam's cooldown.
    http://www.arcgames.com/en/forums#/discussion/1129695/deflector-doff-cooldown-doesnt-work-w-siphon-or-tachyon-beam-fixed-in-1-30-patch
    3) Juel Ducane doff's effect didn't stack even if you could equip 3.
    http://www.arcgames.com/en/forums#/discussion/1133731/juel-ducane-warp-theorist-doff-proc-chances-dont-stack
    4) Aceton assimilator didn't drain its stated drain amount.
    http://www.arcgames.com/en/forums#/discussion/1180832/aceton-assimilator-still-not-completely-fixed-drain-stacking-broken
    5) Don't know about the Voth 3 spires accolade, but I did report it for a while and made cracks about it when the anniversary accolade was missing last time that they were both hanging out together.
    http://www.arcgames.com/en/forums#/discussion/1151597/the-inspired-accolade-forgotten-and-left-to-rot
    http://www.arcgames.com/en/forums#/discussion/1165113/inspired-accolade-unobtainable-since-3rd-zone-didnt-get-a-spire

    I do concentrate on science based bugs, but I'm not a fan of accolade bugs either.
    http://www.arcgames.com/en/forums#/discussion/1194238/starbase-incursion-and-fleet-alert-wrapper-accolades-broken-since-7-12-12
    http://www.arcgames.com/en/forums#/discussion/1165111/siege-breaker-and-incursion-defender-wrapper-accolades-broken

    The R&D system also still has 2 bugs that I've reported a couple of times related to clicking one school and not changing to it and the whole interaction between doff assignments and R&D where doffs in completed assignments from the doff tab are available in R&D but not available in the doff tab.

    Oh yeah, almost forgot, I have a B.S. in computer engineering.
    Post edited by lucho80 on
  • rtiberiurtiberiu Member Posts: 14 Arc User
    I am a computer programmer myself so i know how hard it is to narrow down the cause of an error. Count me in, i would like to help improve the quality of the game.
  • kapgrzego1kapgrzego1 Member Posts: 1 Arc User
    Hello
    I'm from Poslki and I question what you need to do to become a member of Starfleet Operational Command.

    Regards Grzegorz
  • kingsporekingspore Member Posts: 26 Arc User
    oh okay i guess i could join
  • texaswilsontexaswilson Member Posts: 2 Arc User
    I am interested in joining.
  • tlariotlario Member Posts: 1 Arc User
    I would be interested in doing this
  • texastrekkietexastrekkie Member Posts: 153 Arc User
    edited August 2015
    I'm willing to hunt and analyze our biggest enemy, the bug. Anything for the team :)
    Post edited by texastrekkie on
  • sec31directorsec31director Member Posts: 3 Arc User
    I would like to be considered.
  • gavinrunebladegavinruneblade Member Posts: 3,894 Arc User
    I'm not the best person for this, but I am glad to see this happening and I salute and thank anyone who does participate in the project. And thank you Trendy since your post says you helped come up with the idea.

    That said, I think Iconians raised some good points that should be addressed.
  • quepanquepan Member Posts: 540 Arc User
    i will do whatever i can to make the game better or just brighten someones day :)
  • nategamersnategamers Member Posts: 76 Arc User
    I would like to join just for the reference.
  • dwwolfedwwolfe Member Posts: 40 Arc User
    I am guessing that a wide variety of players are going to be needed to accurately depict a cross section of the gaming populace.
    I would love to help smash a few bugs and try to help out the game I love so much.
    Not the most powerful player, but hopefully about average or slightly above, and as a few devs already know, possibly a little outspoken at times.
    *hands Trendy a big steaming hot cup of double strength coffee* Buckle up, We are in for a bumpy ride!

    #BugSmashers
    Too many characters to list but still adding more.......The addiction to this game is real
  • cabldawgcabldawg Member Posts: 18 Arc User
  • zobovorzobovor Member Posts: 198 Arc User
    edited August 2015
    As an aside, I really am glad ya'll picked up on that reference I made from Troopers.

    Bugged upgrading items (partial list) :

    https://www.reddit.com/r/sto/comments/3fky2p/what_i_learned_over_the_upgrade_weekend_aka_why/

    #HowYouLikeThemApples

    * not that I'm volunteering . seems to me folks like lucho80 are far more qualified .
  • c0nsic0nsi Member Posts: 76 Arc User
    We're looking for high-caliber members from the community who can effectively work alongside us in hunting down bugs.

    What exactly qualifies as 'high-caliber member'?

    Is it since when you play/How much you play/How 'DPS' you are/What content you play (STF/Missions/Only Doffing/...)/How much 'End-Gear' you have/How qualified you are in Bug Testing/Reporting....

    All of the above or something completly different?

    I think you would get a much greater response if the People would know if they qualify as a 'high-caliber member'.
    Maybe there are some out there which don't see themselfs as 'high-caliber' but would actually match your profile...

    Just saying :)
  • spazoid1701spazoid1701 Member Posts: 14 Arc User
    Beyond interested!!!!
  • gulberatgulberat Member Posts: 5,505 Arc User
    edited August 2015
    While my expertise is more on the process, policy, management, and customer relations side (both IT-related and non-IT related), and I am not a number cruncher, I am glad to see this happening.

    Christian Gaming Community Fleets--Faith, Fun, and Fellowship! See the website and PM for more. :-)
    Proudly F2P.  Signature image by gulberat. Avatar image by balsavor.deviantart.com.
  • awlaforgeawlaforge Member Posts: 235 Arc User
    I test and report on Tribble anyway, I'm in.
  • swiftpawfoxswiftpawfox Member Posts: 1 Arc User
    edited August 2015
    I wouldn't mind volunteering, I guess. I often wander just about everywhere and poke at 'bugs', especially accolade-related things..... Like for the longest time, that save-the-engineers mission on Defera wouldn't work and thus you couldn't get the accolade. Then it did work! ....then it stopped working again. Odd that. -shrug- Does anyone care but me? LOL

    Of course watch me never run into a bug again (riiiiiight) as soon as I volunteered. Hah.
    Obviously I rarely go on forums except to read (1 post! woot!) but would if I needed to. :^
  • velquavelqua Member Posts: 1,220 Arc User
    If we can't participate directly, can we still submit bugs in a specific place on the forum for the Bug Hunters to look at?

    By the way, DirectX 9 needs to get working again for the game. Safe Mode can be tedious to setup to play.
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  • dborgslayerzadborgslayerza Member Posts: 6 Arc User
    I am interested in this and would love to help in any way I can
  • snipey47asnipey47a Member Posts: 485 Media Corps
    Hi Trendy,

    Sign me up. I will help any way that I can.

    @snipey47a
  • darkknightucfdarkknightucf Member Posts: 1,546 Media Corps
    Is there an official form to apply through, or is just saying, "I am interested." enough?

    "I am interested."
    @Odenknight | U.S.S. Challenger | "Remember The Seven"
    Fleet Defiant Kinetic Heavy Fire Support | Fleet Manticore Kinetic Strike Ship | Tactical Command Kinetic Siege Refit | Fleet Defiant Quantum Phase Escort | Fleet Valiant Kinetic Heavy Fire Support
    Turning the Galaxy-X into a Torpedo Dreadnought & torpedo tutorial, with written torpedo guide.
    "A good weapon and a great strategy will win you many battles." - Marshall
    I knew using Kinetics would be playing the game on hard mode, but what I didn't realize was how bad the deck is stacked against Kinetics.
  • admiral0foolishadmiral0foolish Member Posts: 3 Arc User
    i wanna join, i have been playying a few year and glitched into a few things and sometimes glitched out of things when should not to be able to... cause no1 told me not to AFK while at high warp... and by high warp i mean transwarp 35 so i glitch out of sector space and into deep space where there doesn't seem to be anything but i always find a way back + i looooooooooooooooooooove star trek as it is sooooooo good :D
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