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  • meathead013meathead013 Member Posts: 59 Arc User
    edited April 2015
    also, how do you start the sto launcher directly ie. without steam or arc?

    thanks
  • rikwesselsrikwessels Member Posts: 367 Arc User
    edited April 2015
    also, how do you start the sto launcher directly ie. without steam or arc?

    thanks

    you make a shortcut on your deskop to the actual STO executable : if it's installed in Steam , you can find that executable here :

    C:\Program Files (x86)\Steam\steamapps\common\Star Trek Online

    right click and check "run as administrator " , right click again and "make shortcut on desktop" ,apply and you're done
  • reiklingraiderreiklingraider Member Posts: 209 Arc User
    edited April 2015
    How long does it take the Cryptic Error Report to run. It is taking forever. Have not been able to log into game at all. Gets to Cryptic Launcher and crashes.
  • rancidmojorancidmojo Member Posts: 16 Arc User
    edited April 2015
    so after trying every suggestion posted, AND after reinstalling the os to factory condition and reloading everything from scratch ...

    same exact fatal error at the same exact time

    even tried redoing the safe mode thing again to reset the game to directx9 but couldnt get there bc ...

    same exact fatal error at the same exact time

    so i guess thats it. either they fix it from their end or i guess me and sto just aint meant to be

    I did all of that several times and late LATE last night got into the game. Tried again this morning, no problems. Went to class, came home tried...BAM. Same crash after character is loaded.

    I'm not going through all of that again. I'll try and check back to see if anyone has a solution, but in the mean time I'm going to play SWTOR. At least I can log into that game.
  • gavinrunebladegavinruneblade Member Posts: 3,894 Arc User
    edited April 2015
    ah ok didnt know that

    btw, somebody said only outfits are stored on my local hard drive. where exactly? and can outfits be transferred from one character to another, perhaps by changing a filename or something (im just guessing)? id like to try to recreate a character with the same exact outfit

    I never remember where they are exactly but poke around in the game folder they have really obvious file names and are pictures of your character's face.

    You transfer from one character to another inside the game at a tailor.

    Jusgo to the tailor on the character with the correct outfit. Save it. Then log into the second character and go to a tailor. Now pick "load outfit". If the race and sex are different you might have to click the box for " only outfit" by default loading changes everything, including body and face sliders. This is off tic to the thread, if you need more help make a post in the academy sub forum and we'll help you there.
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited April 2015
    Alright. Sending off another batch of data to the team.
    Still working on both the login issues and the direct3d problems. Whew...
  • gavinrunebladegavinruneblade Member Posts: 3,894 Arc User
    edited April 2015
    benjaminms wrote: »
    You're making up things. Read my posts back. I made a suggestion, Trendy responded to it, I responded back, and it was in general.

    Now I wish I had a facepalm icon to link. *sigh*

    No. I am not making things up.

    Examples of the posts saying to stop development and thereby assign the wrong people to qa: (note all these are from this thread), and there's a lot more earlier too.
    http://sto-forum.perfectworld.com/showpost.php?p=23429121&postcount=277

    http://sto-forum.perfectworld.com/showpost.php?p=23424491&postcount=272

    http://sto-forum.perfectworld.com/showpost.php?p=23430211&postcount=282

    Then trendy told them about the difference in jobs (also in this thread)
    http://sto-forum.perfectworld.com/showpost.php?p=23453261&postcount=293


    Then you joined in here rehashing what she already responded to:
    http://sto-forum.perfectworld.com/showpost.php?p=23529081&postcount=417

    She gave you the same answer as the others:
    http://sto-forum.perfectworld.com/showpost.php?p=23529271&postcount=420

    You brought it up a third time:
    http://sto-forum.perfectworld.com/showpost.php?p=23530101&postcount=436

    Illacadia commented on trendy having to post the same answer three times in the same thread:
    http://sto-forum.perfectworld.com/showpost.php?p=23531691&postcount=451

    Min hadn't seen trendys posts and thought illacadia was in the wrong thread:
    http://sto-forum.perfectworld.com/showpost.php?p=23531741&postcount=452

    I pointed out illacadia was in the correct thread:
    http://sto-forum.perfectworld.com/showpost.php?p=23532071&postcount=456

    And you accuse me of lying and not reading the thread:
    http://sto-forum.perfectworld.com/showpost.php?p=23535821&postcount=470

    No I wasn't making things up. Next time, please read the thread before accusing others of not doing so. Trendy had already answered your question, if you had followed your own advice you would have seen it. You had an opportunity for instant gratification: you could have gotten your answer before asking the question.

    Granted, we're at 49 pages I don't blame you for not reading. But you can give people the benefit of the doubt. Some of us are insane and will actually read all of it ~.^

    So, to everyone else, sorry for the segue, back on topic now. ^.^
  • thore187thore187 Member Posts: 84 Arc User
    edited April 2015
    So, um...yeah. So this is still a thing? I haven't played for about three weeks due to login problems. I figured, "i'll give it a few weeks, they'll figure it out." How...embarrassing.

    I guess it's time to permanently uninstall STO. I mean, I hardly have the time to play anymore and when I do I can't login. So what's the point?

    I'm sure Cryptic couldn't care less since I"m not a fat-cat, but it-is-what-it-is.
  • krang70krang70 Member Posts: 2 Arc User
    edited April 2015
    I've invested a lot of money in this game and would probably spend more, but now thinking about uninstalling and just forgetting about it. This issue has reached rediculous proportions. I play several other MMO's and NEVER have i had this many issues with any of them. I guess i'll give it a few more days and see what happens. I'll go play SWTOR, at least that works.
  • kyrrokkyrrok Member Posts: 1,352 Arc User
    edited April 2015
    Whatever "material files reloaded" means, they need to cut it out and get their act together. I don't know what they did to bring this game to being absolutely unplayable more than 1/2 the time, but they need to cut it out. check those "material files" for bugs, bad code, or even viruses and get their act together before those who get fed up with not being able to log in stop trying permanently
  • rikwesselsrikwessels Member Posts: 367 Arc User
    edited April 2015
    it is annoying , also because there's simply no ETA ( whatsoever ) on when these issues might be fixed . I'd almost wish this whole Iconian war update had never happened ( it's not that special anyway ) .

    CTD's are still the order of the day - and there's no way of knowing when you'll have the client crash on you . You just know it will . The fact the bug submission application also crashes immediately , before you can click submit , doesn't help things either .
  • rancidmojorancidmojo Member Posts: 16 Arc User
    edited April 2015
    krang70 wrote: »
    I've invested a lot of money in this game and would probably spend more, but now thinking about uninstalling and just forgetting about it. This issue has reached rediculous proportions. I play several other MMO's and NEVER have i had this many issues with any of them. I guess i'll give it a few more days and see what happens. I'll go play SWTOR, at least that works.

    Hilariously that's what I said a few posts above yours.
  • chaelkchaelk Member Posts: 5,727 Arc User
    edited April 2015
    good thing I have old accounts which have a login handle and don't use my email.
    yet another useful thing lost with ARC,
    New accounts you have to use your email.
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  • chaelkchaelk Member Posts: 5,727 Arc User
    edited April 2015
    How long does it take the Cryptic Error Report to run. It is taking forever. Have not been able to log into game at all. Gets to Cryptic Launcher and crashes.

    go down to the bug section of forums, there's a load of player found work arounds. Different people are finding different things which work for them.
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  • rjewkesrjewkes Member Posts: 237 Arc User
    edited April 2015
    So what broke here? some one code out the account server? Denial of service attack by the terrorists? or are the developers happy to see us play competitor's games?

    I have mobile broadband becuase no one offers high speed internet where i live. so i get 6 gig/month data usage like a cell phone and it costs 55 for that month. so i can either get a 500mb-1gig update and 20 days of play or i can get all 6 gigs in updates and no play but can't even do that if i can't login.

    If you hate the IP/Game then just close the servers/shards/shard and walk away. If you truly love it as you say then fix it. and keep it fixed if it needs a maintenance at 2:ooam PST/PDT every night then make it happen, this is where using multiple servers works for other games, load is kept down a little bit and allows for a character on each so one server is down you can still play.


    also with localish servers i.e. North america and so on. then you can localize the down time and if the first server is broke by the patch you can skip it on the others.

    But now we have a game that needs to start in windowed mode to get past the D3D error, and now it won't connect to the account server.
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  • rjewkesrjewkes Member Posts: 237 Arc User
    edited April 2015
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\jewkesman>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1112 ms 1081 ms 1469 ms 68.28.249.69
    2 1487 ms 1445 ms 1637 ms 68.28.249.91
    3 1700 ms 1816 ms 2090 ms 68.28.254.1
    4 2152 ms 2247 ms 1916 ms 10.148.44.18
    5 2933 ms 2552 ms 3161 ms 10.158.207.190
    6

    didn't even make it through 6 tracerts before it stopped tracing.


    Edit******* Whatever you guys just poked, or if you fed the hamsters/gerbils and tribbles worked. or if you twisted a network cable or plugged in a router/switch i now have 87 MS Ping to and from the patch and login server. Thank you.
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  • cascavellicascavelli Member Posts: 2 Arc User
    edited April 2015
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Kaska>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 12 ms 9 ms 3 ms homeportal [192.168.1.254]
    2 27 ms 28 ms 27 ms 104-49-40-2.lightspeed.spfdmo.sbcglobal.net [104
    .49.40.2]
    3 24 ms 30 ms 25 ms 99.136.135.20
    4 30 ms 24 ms 24 ms 99.136.135.25
    5 34 ms 37 ms 25 ms 12.83.74.1
    6 37 ms 39 ms 39 ms ggr3.dlstx.ip.att.net [12.122.139.17]
    7 38 ms 35 ms 38 ms 192.205.36.222
    8 100 ms 103 ms 114 ms be2032.ccr22.dfw01.atlas.cogentco.com [154.54.6.
    53]
    9 124 ms 89 ms 84 ms be2146.ccr22.iah01.atlas.cogentco.com [154.54.25
    .241]
    10 79 ms 76 ms 100 ms be2173.ccr42.atl01.atlas.cogentco.com [154.54.29
    .117]
    11 67 ms 71 ms 71 ms be2169.ccr22.dca01.atlas.cogentco.com [154.54.31
    .98]
    12 69 ms 65 ms 66 ms be2149.ccr42.jfk02.atlas.cogentco.com [154.54.31
    .126]
    13 71 ms 81 ms 73 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30
    .42]
    14 74 ms 73 ms * te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.130]
    15 135 ms 82 ms 71 ms 38.111.40.114
    16 105 ms 115 ms 137 ms xboxpatchserver.crypticstudios.com [208.95.185.4
    1]

    Trace complete.


    There's my tracert. I've tried every tip and trick I've found over the last four days to try to actually play and I'm about ready to throw my monitor through the wall.
  • ulrickeeulrickee Member Posts: 3 Arc User
    edited April 2015
    Server not responding and the subsequent disconnects, for about an hour untill now.
    The traceroute (measured by pingplotter during this time) is clear across aall hops, average rtt 100ms.

    Example:

    >tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms speedport.ip [192.168.2.1]
    2 7 ms 7 ms 7 ms 217.0.117.183
    3 8 ms 11 ms 11 ms 87.186.197.150
    4 13 ms 13 ms 13 ms f-ed5-i.F.DE.NET.DTAG.DE [217.5.95.14]
    5 12 ms 13 ms 13 ms ffm-b12-link.telia.net [213.248.103.169]
    6 13 ms 13 ms 13 ms ffm-bb1-link.telia.net [62.115.142.12]
    7 98 ms 100 ms 131 ms nyk-bb1-link.telia.net [213.155.135.61]
    8 105 ms 105 ms 105 ms bost-b1-link.telia.net [80.91.251.137]
    9 105 ms 105 ms 105 ms internap-ic-304640-bost-b1.c.telia.net [62.115.3
    8.110]
    10 105 ms 105 ms 114 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 114 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 106 ms 104 ms 104 ms xboxpatchserver.crypticstudios.com [208.95.185.4
    1]

    Trace complete.
  • arthour07arthour07 Member Posts: 52 Arc User
    edited April 2015
    Currently verifying files after the Display Software crashed during the Iconian War loading screen.... I'll try logging in again in about 2mins when it's finished.

    EDIT: My trace of the patch server timed out twice, but I got an average of about 100ms over 14 runs
    I like shooting tings in mah flyfly space boat <3
  • rikwesselsrikwessels Member Posts: 367 Arc User
    edited April 2015
    arthour07 wrote: »
    Currently verifying files after the Display Software crashed during the Iconian War loading screen.... I'll try logging in again in about 2mins when it's finished

    I no longer bother with the verify ( let alone force verify ) because I have come to the conclusion that feature is BS for this particular issue .
  • arthour07arthour07 Member Posts: 52 Arc User
    edited April 2015
    rikwessels wrote: »
    I no longer bother with the verify ( let alone force verify ) because I have come to the conclusion that feature is BS for this particular issue .

    Yeah, I think it's only any good if there's actually something wrong with the software in the launcher on our end :/ But, I might as well run it
    I like shooting tings in mah flyfly space boat <3
  • arthour07arthour07 Member Posts: 52 Arc User
    edited April 2015
    Seems to be working once again!
    I like shooting tings in mah flyfly space boat <3
  • sirlion03sirlion03 Member Posts: 5 Arc User
    edited April 2015
    I don't know if anyone still has the cryptic launcher problem or not, but I do, and at this point I don't know what to do. Can anyone help, I've tried all of the proposed fixes and I still get the problem.
  • ozy83ozy83 Member Posts: 156 Arc User
    edited April 2015
    Can log in after 2-3 attempts but lag is horrific. Totally unable to play. In fact I log in, then log back out after realising how unplayable it still is.
    [SIGPIC][/SIGPIC]
    Lag Watch:
    Delta Rising: Warning
    Anniversary Event: Severe
    Iconian Season: Critical
  • axmeaxme Member Posts: 4 Arc User
    edited April 2015
    I really like this game, but I am going to play another one until this issue is fixed (login Issues that is). I played Many MMO games and never in the history of playing this had happend to me. It's been 5 days and no response in email, and no ETA when its going to be fixed. That is true madness. I was looking forward for the new content. I hope that they get it fix soon.

    Axme
  • pinballmaster12pinballmaster12 Member Posts: 3 Arc User
    edited April 2015
    sirlion03 wrote: »
    I don't know if anyone still has the cryptic launcher problem or not, but I do, and at this point I don't know what to do. Can anyone help, I've tried all of the proposed fixes and I still get the problem.

    You're not the only one. I can only get to the loading screen before it crashes on me. I hate that.
  • crypticarmsmancrypticarmsman Member Posts: 4,100 Arc User
    edited April 2015
    Come to login to try and play this weekend and lo and behold the problem Trendy say is a 'high priority' is alive and well and still occurring. Blank launcher with "Loading Please Wait..."

    In the hopes the Tredy doesn't feel I'm "lump summing" and the Cryptic Network Engineers are just using these tracerts as dart boards...

    To Patchserver:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Administrator>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms dsldevice.attlocal.net [192.168.1.254]
    2 * * * Request timed out.
    3 21 ms 22 ms 21 ms 75.20.0.202
    4 23 ms 22 ms 24 ms 12.83.38.157
    5 24 ms 24 ms 23 ms 12.123.132.137
    6 22 ms 23 ms 22 ms be3013.ccr23.lax05.atlas.cogentco.com [154.54.13.149]
    7 24 ms 23 ms 23 ms be2179.ccr22.lax01.atlas.cogentco.com [154.54.41.81]
    8 60 ms 59 ms 60 ms be2066.ccr22.iah01.atlas.cogentco.com [154.54.7.53]
    9 76 ms 75 ms 76 ms be2173.ccr42.atl01.atlas.cogentco.com [154.54.29.117]
    10 89 ms 88 ms 89 ms be2169.ccr22.dca01.atlas.cogentco.com [154.54.31.98]
    11 91 ms 90 ms 90 ms be2149.ccr42.jfk02.atlas.cogentco.com [154.54.31.126]
    12 96 ms 96 ms 96 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
    13 97 ms 97 ms 97 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
    14 106 ms 106 ms 108 ms 38.111.40.114
    15 96 ms 95 ms 96 ms patchserverrebirth.crypticstudios.com [208.95.185.41]

    Trace complete.

    C:\Users\***>

    Account Server:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\***>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms dsldevice.attlocal.net [192.168.1.254]
    2 * * * Request timed out.
    3 22 ms 20 ms 21 ms 75.20.0.202
    4 21 ms 24 ms 23 ms 12.83.38.153
    5 25 ms 23 ms 23 ms 12.123.132.137
    6 23 ms 22 ms 22 ms be3013.ccr23.lax05.atlas.cogentco.com [154.54.13
    .149]
    7 22 ms 23 ms 22 ms be2179.ccr22.lax01.atlas.cogentco.com [154.54.41
    .81]
    8 59 ms 59 ms 59 ms be2066.ccr22.iah01.atlas.cogentco.com [154.54.7.
    53]
    9 75 ms 75 ms 75 ms be2173.ccr42.atl01.atlas.cogentco.com [154.54.29
    .117]
    10 89 ms 88 ms 89 ms be2169.ccr22.dca01.atlas.cogentco.com [154.54.31
    .98]
    11 89 ms 90 ms 89 ms be2149.ccr42.jfk02.atlas.cogentco.com [154.54.31
    .126]
    12 96 ms 96 ms 96 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30
    .42]
    13 97 ms 97 ms 96 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.130]
    14 99 ms 107 ms 108 ms 38.111.40.114
    15 96 ms 96 ms 95 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.

    C:\Users\***>
    Formerly known as Armsman from June 2008 to June 20, 2012
    TOS_Connie_Sig_final9550Pop.jpg
    PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
  • equipollent1equipollent1 Member Posts: 7 Arc User
    edited April 2015
    As my account is within it's introductory month subscribed phase & experiencing this situation with constant disconnects & the rubber-banding issues galore I will not be resubscribing so far.

    It's bad enough with all the log-in issues of: disconnects, & "server not responding" lasting longer than any uninterrupted gameplay then timing-out to only hope I can log back in all while I'm trying to level-up my characters so I can take advantage of the subscribed perks.

    Regardless of any bonus/discount regarding Zen there's no way I'll purchase & invest hard-earned money into a game because that only helps if the game can be played.

    I'm sure it's just bad timing with my subscription & I can understand glitches with the introduction of new content, but this is nothing new for gaming neither. All was operating fine before this Season 10, & now I wont be able to level-up my characters sufficiently during my subscription, & I'll definitely let my subscription lapse without renewing with these conditions, since now the game barely functions.
  • sirlion03sirlion03 Member Posts: 5 Arc User
    edited April 2015
    You're not the only one. I can only get to the loading screen before it crashes on me. I hate that.

    When I try to open the game, it tries to update the cryptic launcher and after trying for 23 times, it stops and a warning pops up, that says "Unable to establish connection to Patch server. Please check your Internet connection. If the problem persist, please contact Technical Support."
    That is as far as I can get.
  • sacam1sacam1 Member Posts: 11 Arc User
    edited April 2015
    I'm playing the Dyson Battlezone but cant seem to finish due to system crashing, I'm looking into this bieng a problem with my computer but am wondering if its system related?:(
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