So your orb weaver off the exchange was already unboxed? That is amazing since they become bound once you open the box it comes in, or did I say "open the LOCK box"? Pretty sure that is not what I said, so doesn't matter if you used keys or the exchange to get your ship to still have issues with it. So happens I bought mine off the exchange as well way back, long before DR and the upgrade system, and guess what? It still lacks sensor analysis. So your sarcasm, while I'm sure you feel that you are witty, is just you being a jerk to those of us who do play this game on KDF characters who have not gotten a fix and most likely never will.
Why do you think it was sarcastic?
I´ve bought mine long before DR too and it still lacks sensor analysis.
I play KDF only
The point is, i red the Patchnotes but i didn´t saw this:
"There will be a fix for current owners experiencing this issue in a future update."
I thanked you for telling me this.
I/ve told you i got mine from the exchange as an information and you´re right of yourse it was not unboxed.
Sorry, but my English isn´t very good and I´m sorry, that yout thought it was sarcastic.
Still no sensor analysis fix for existing orb weaver kdf pilots. I've been pretty patient. I've paid for this. I'd like to see a fix. I am also great with you mailing me a new orb weaver for me to unpack on my character, as you fixed the problem going forward. Maybe that's the quickest, and easiest fix for everyone. Just send me the ship over again. I'm fine with that. Just ready to move past this.
Still no sensor analysis fix for existing orb weaver kdf pilots. I've been pretty patient. I've paid for this. I'd like to see a fix. I am also great with you mailing me a new orb weaver for me to unpack on my character, as you fixed the problem going forward. Maybe that's the quickest, and easiest fix for everyone. Just send me the ship over again. I'm fine with that. Just ready to move past this.
Totally agree with you on all of this. I'd have no problem spending the time to work up the ship mastery on my orb weaver again if it only worked as it should. Too bad they are more focused on fixing things like bald spots in elegant hair styles for romulans and pointy things appearing on female chests...
KDF Captain seeks Dev luvin for t5-u Orb Weaver Starship.
KDF Orb Weaver continues to show signs of depression because she is no longer a "real sci-ship." I try to tell her otherwise and buy her nice things like exciter consoles, and rom embassy consoles to let her know that I still think she's a science vessel... but to no avail. It's pretty tough to justify how I wouldn't like to use that giant damage buff to my target with my sci-ship... among the other cool effects it provides.
Every time she looks at a Fed or Rommie Orb Weaver, she flies me back to space dock, beams me off the ship, and refuses to let me back on for hours. When I finally get her calmed down, a danged Tier 3 Phalanx locks on to her with its sensor analysis and gently teases her for being a "little cruiser." She's become a borderline alcoholic with a personality disorder to boot. She doesn't know where she's supposed to fit in this great big galaxy anymore. It's already tough enough trying to be a proud lockbox sci-ship when you're selling next to temporal ships and palisades, but lacking the sensor analysis granted a tier 3 ship is killing her.
There is a cure! Obviously me and the other 12 klingons that still fly this ship are happy with a fix to our current ships. I realize that coding for a small group of players is low on the to-do list (regardless of our contributions... but that may not be your fault). Send us a new orb weaver. The problem is solved. You've done the work. I just need access to it. Mail it to me. Open it on my account if you wish... I'm glad to replace this insecure, less damage dealing, less power draining, less heal inhibiting/providing orb weaver with a REAL one.
...and another round of patches have come and gone, yet still no word of a fix for this issue for KDF players. Seriously Cryptic, would it really kill you to fix a problem that has been going on for 6 months now that could be remedied by just replacing our completely screwed T5U orb weavers with a new box to open that is bound to the character who already has the orb weaver unpacked? Probably is the only solution for this since it appears that nobody is even going to bother to acknowledge that this is never going to be fixed for us any other way...
Fix the Klingon Orb Weaver sensor analysis for the players who upgraded to the bugged version, or replace the bugged ships with access to the corrected versions.
The Klingons reported this bug 153 days ago. 5 Months.
The Ferengi fixed this bug for all players upgrading after February 18th. Any Klingon player who had not yet bought the ship, or not yet upgraded received a fix. They fixed it for everyone who was not flying the ship. That was 42 days ago.
5 months to leave a lock box science ship unrepaired for the Klingons who paid for it. SA is major part of a sci ship's features.
Lock box ships in disrepair for the folks who were flying them. Lock box ships fixed if you wanna buy a new one.
Please fix our ships, or mail us the repaired version. I think the latter is probably way faster. You have your list of folks who give a TRIBBLE on this thread. What'll that take? 15 minutes? To provide customer service to paying customers?
while I do agree with you guys on the discontent, I'm in the KDF boat
but seriously think, and lighten up
it's a weird bug to apply so narrowly, and if they dig into the database to tweak one bit somewhere without thinking about it they could break 3 things to fix 1
sure I'd like to see it fixed but I like all my other ships in the current functional status just fine
when I delete a ship now at the ship selector guy the UI goes crazy, sure - the ship deletes but everything else goes nuts. my Boff list goes strange with multiple entries as does my ship list and the number of stations and equipped ships I have triples. I have to log out and restart the game to fix it.
EDIT: the same for removing Boffs
I'm no fan of slow bug fixes, I wish they would stop expanding the game for a while and just fix bugs, but that's clearly not going to happen. So, please, no bad quick-fix jobs.
Which is why I'm great with them just mailing us a replacement. They've already fixed the code from here on. I think it will take a lot more time to repair code for the old ships than to just mail us a replacement. I think it only affects a handful of us. Only a few have come on to say anything.
I fly this ship. I have expensive sci consoles for this ship. I have the recluse and the widow, too. I invested.
I get that they're busy. I respect that. We've been patient. It's been 5 months and they fixed it for the folks who didn't have a problem with it yet. They respect that it's an issue. I am simply asking for the same respect. I seriously think there may be a dozen klingons who still care about flying the broken version of this ship. Mail em a new one and everyone can move on. I don't think that's asking too much.
there may be an issue about mail going to account rather than an individual toon
don't know, I don't use mail a ton, but I do know I can check mail to any toon on any toon
So use a system like with the omega rep sets, go talk to somebody and they take your current version and replace it with a new basic version, problem solved without using the mail or sending it to a specific account.
As a customer, it's not my responsibility to worry about how I could "take advantage of a situation." If that's really an issue for our devs, a quick solution is to mail and open on character. That's still not hard to do, and it's not a good excuse for leaving paying lockbox customers without the fix they made for everyone else. This is an easy fix. It's the right fix. Mail and open, that's fine.
Please don't marginalize us because we paid and opened before you got around to it. I understand you have a lot to do. I understand that we are a small minority. But we pay, and you need to respect that. Please mail us, convert us, fix us into our properly attired sci ships. Tier 1 has sensor analysis, so should my lock box Orb Weaver.
Can we possibly get a dev response as to when/if this will ever get resolved? We have made a few suggestions for easy solutions for you, could you acknowledge us and at least tell us why these ideas are not feasible?
Can we possibly get a dev response as to when/if this will ever get resolved? We have made a few suggestions for easy solutions for you, could you acknowledge us and at least tell us why these ideas are not feasible?
It appears through the silence on the part of the Devs that the one fix for any newly opened boxes of orb weavers is likely to be the only fix there will ever be on this issue, after all, they already have our money, so why fix things? "Hey, if they really like this ship so much, maybe now they will try to buy a replacement that works as it should" is the attitude I am sensing here these days. I do not think we will ever see another dev response to this issue, nor an actual fix, therefore I will be refraining from giving cryptic any more of my money until they make good on their promise to fix this issue.
We're nearing 6 months of this issue persisting. Is there any other example of a ship being borked (by accident) for this long? I know the Marauder has a bug w/ ATB and EMP that's never been fixed, but that was mainly a pvp complaint from the opponents back in the day.
Sensor analysis is a big part of the sci ship package. This needs to be fixed. There are four folks who have posted on this thread in the last 2 months. Please mail us a new ship and we'll go on our merry way. You did the work. You fixed the bug. Mail a replacement and done.
I was very happy to see that temporal backstep was repaired for my Rommie R'Mor. I know the guys flying the Dyson Destroyers are really happy they're going to be able to swap out command stations real soon. We're the last ones with a major functional ship issue that has yet to be repaired.
Take care of your customers. It is easy to appease us. We paid for it. Ours is broken. Mail a new ship (or code for days... but that sounds a lot harder).
We're nearing 6 months of this issue persisting. Is there any other example of a ship being borked (by accident) for this long? I know the Marauder has a bug w/ ATB and EMP that's never been fixed, but that was mainly a pvp complaint from the opponents back in the day.
Sensor analysis is a big part of the sci ship package. This needs to be fixed. There are four folks who have posted on this thread in the last 2 months. Please mail us a new ship and we'll go on our merry way. You did the work. You fixed the bug. Mail a replacement and done.
I was very happy to see that temporal backstep was repaired for my Rommie R'Mor. I know the guys flying the Dyson Destroyers are really happy they're going to be able to swap out command stations real soon. We're the last ones with a major functional ship issue that has yet to be repaired.
Take care of your customers. It is easy to appease us. We paid for it. Ours is broken. Mail a new ship (or code for days... but that sounds a lot harder).
Thanks
Say' ha' Ngech@jackmorgan1149
Ps. Mail us a new ship
Jack,
As you well know by now, this is a kdf only bug and it only is an issue for people who've already spent their money, so why should Cryptic bother to fix it for those of us with this issue still? Anyone who opens a new box wil get what was promised, TRIBBLE the rest of us.
I understand your cynicism, and you may be right... but that's not a great business move. You and I purchase lock box/lobi ships. Those are the most expensive/exclusive ships in the game. You're looking at at close to 50-60 keys or more to own one for one character, or a lot of ec grinding. And that's for the cheap ships. Or you go the lock box/gambling route and spend possibly a fortune. When you consider how much money went out for the ships to even be acquired so they could be sold on the exchange... Especially the lobi ships...
We're the kind of customers they want. You have probably bought more than one. I have seven across three characters.
I would like some customer service. I want my ship fixed. What really disappoints me is the wait considering how easily this can be resolved. Mail me a fixed orb weaver and I'll be on my way.
I get why they fixed the upgrade first. I have no idea how hard it would be for them to recode our current get-up... I think very time consuming, but I don't know. I think mailing a new ship is a great option that fixes this up in a few minutes. I will keep repeating this until I get a fix. If I stop asking for a fix, that means I've quit playing.
My purchases are on hold as well. I enjoy supporting the game, but I can't when they won't take care of a paying customer. I get they are busy, but I've spent enough for them to make a little time... especially for an in-game mail.
As of Tuesday, this ship will have been broken for the entire duration of DR... and starting into the Iconian War. Almost six months for a broken lock box ship. That's really indefensible. There is no way to justify players having to wait that long. Busy is really only good for a few weeks. Six months is a lack of respect for your customers and their decision to play your game.
If QA is so overwhelmed that ships (the money makers) can't be fixed for months, then you have a management problem, and I guarantee you are losing money because of it.
Do the right thing. Make time for it. Fix our ships, or mail us a new one. Stop putting us off.
Just a guess here, but with the hundreds of new bugs associated with S10 release I will wager that there is no way that this 6 month old issue is going to get looked at any time soon (or ever again).
Not sure if this is related, but three or four times on saturday evening my Palisade science vessel lost Sensor Analysis and the extra tray while zoning between maps. It was not visible in the select powers menu, however if I re-zoned or relogged, it would show up again.
Not sure if this is related, but three or four times on saturday evening my Palisade science vessel lost Sensor Analysis and the extra tray while zoning between maps. It was not visible in the select powers menu, however if I re-zoned or relogged, it would show up again.
No idea if this is related or not.
That's a tray issue. This is an issue of the ship simply never having the power in existence across an entire faction based on an event (T5-U'ing it before a certain point in time).
SCM - Crystal C. (S) - [00:12] DMG(DPS) - @jarvisandalfred: 8.63M(713.16K) - Fed Sci
With S10 bringing us hundreds of new bugs and even greater lag than usual, guess there is no way in Hell this issue will be looked at within the next few years...
Klingon Orb Weaver players have gone the entire duration of DR without a fix for their lock box ships. As of Wednesday this week, this issue will have persisted for 6 months. Y'all have a desperate need in QA and in customer service. I'm hoping the good fortune for the R'mor pilots and the Dyson pilots comes our way soon.
But have you seen the latest news? KDF are getting updated costumes! We should forget about all the other real problems facing people who play the KDF faction and rejoice that the art team is spending time revamping our costumes...who cares if your ship is broken or that you can't play kdf only missions like Pi Canis Sortie Bravo because they removed one of the missions, you are getting shinier boots and less bulky shoulder pads!
But have you seen the latest news? KDF are getting updated costumes! We should forget about all the other real problems facing people who play the KDF faction and rejoice that the art team is spending time revamping our costumes...who cares if your ship is broken or that you can't play kdf only missions like Pi Canis Sortie Bravo because they removed one of the missions, you are getting shinier boots and less bulky shoulder pads!
Indeed. Ship broken for 6 months, or Sho-Nuff shoulderpads. Customer service in this game is awful. I got a customer service survey from PWE the other day. You know, because they care. I'm starting to lose interest. If folks are still having fun, good for them. I don't support businesses that refuse to take care of me. The lack of service indicates poor management. They don't put enough resources in QA. They sacrifice it for short-term distractions and VO's. How are your saved ship loadouts? I paid for extra, and these days I'm just happy if my tray still exists when I move...
I really like the new BO system. That was a fantastic addition.
Comments
Why do you think it was sarcastic?
I´ve bought mine long before DR too and it still lacks sensor analysis.
I play KDF only
The point is, i red the Patchnotes but i didn´t saw this:
"There will be a fix for current owners experiencing this issue in a future update."
I thanked you for telling me this.
I/ve told you i got mine from the exchange as an information and you´re right of yourse it was not unboxed.
Sorry, but my English isn´t very good and I´m sorry, that yout thought it was sarcastic.
Totally agree with you on all of this. I'd have no problem spending the time to work up the ship mastery on my orb weaver again if it only worked as it should. Too bad they are more focused on fixing things like bald spots in elegant hair styles for romulans and pointy things appearing on female chests...
KDF Orb Weaver continues to show signs of depression because she is no longer a "real sci-ship." I try to tell her otherwise and buy her nice things like exciter consoles, and rom embassy consoles to let her know that I still think she's a science vessel... but to no avail. It's pretty tough to justify how I wouldn't like to use that giant damage buff to my target with my sci-ship... among the other cool effects it provides.
Every time she looks at a Fed or Rommie Orb Weaver, she flies me back to space dock, beams me off the ship, and refuses to let me back on for hours. When I finally get her calmed down, a danged Tier 3 Phalanx locks on to her with its sensor analysis and gently teases her for being a "little cruiser." She's become a borderline alcoholic with a personality disorder to boot. She doesn't know where she's supposed to fit in this great big galaxy anymore. It's already tough enough trying to be a proud lockbox sci-ship when you're selling next to temporal ships and palisades, but lacking the sensor analysis granted a tier 3 ship is killing her.
There is a cure! Obviously me and the other 12 klingons that still fly this ship are happy with a fix to our current ships. I realize that coding for a small group of players is low on the to-do list (regardless of our contributions... but that may not be your fault). Send us a new orb weaver. The problem is solved. You've done the work. I just need access to it. Mail it to me. Open it on my account if you wish... I'm glad to replace this insecure, less damage dealing, less power draining, less heal inhibiting/providing orb weaver with a REAL one.
TL;DR-Please fix or mail a fixed one.
Thx
Ferengi at the Lobi Crystal Consortium-
Fix the Klingon Orb Weaver sensor analysis for the players who upgraded to the bugged version, or replace the bugged ships with access to the corrected versions.
That is all.
...end transmission...
The Ferengi fixed this bug for all players upgrading after February 18th. Any Klingon player who had not yet bought the ship, or not yet upgraded received a fix. They fixed it for everyone who was not flying the ship. That was 42 days ago.
5 months to leave a lock box science ship unrepaired for the Klingons who paid for it. SA is major part of a sci ship's features.
Lock box ships in disrepair for the folks who were flying them. Lock box ships fixed if you wanna buy a new one.
Please fix our ships, or mail us the repaired version. I think the latter is probably way faster. You have your list of folks who give a TRIBBLE on this thread. What'll that take? 15 minutes? To provide customer service to paying customers?
but seriously think, and lighten up
it's a weird bug to apply so narrowly, and if they dig into the database to tweak one bit somewhere without thinking about it they could break 3 things to fix 1
sure I'd like to see it fixed but I like all my other ships in the current functional status just fine
when I delete a ship now at the ship selector guy the UI goes crazy, sure - the ship deletes but everything else goes nuts. my Boff list goes strange with multiple entries as does my ship list and the number of stations and equipped ships I have triples. I have to log out and restart the game to fix it.
EDIT: the same for removing Boffs
I'm no fan of slow bug fixes, I wish they would stop expanding the game for a while and just fix bugs, but that's clearly not going to happen. So, please, no bad quick-fix jobs.
I fly this ship. I have expensive sci consoles for this ship. I have the recluse and the widow, too. I invested.
I get that they're busy. I respect that. We've been patient. It's been 5 months and they fixed it for the folks who didn't have a problem with it yet. They respect that it's an issue. I am simply asking for the same respect. I seriously think there may be a dozen klingons who still care about flying the broken version of this ship. Mail em a new one and everyone can move on. I don't think that's asking too much.
Say' Ha' Ngech@jackmorgan1149
Copy, paste, done.
Thanks
there may be an issue about mail going to account rather than an individual toon
don't know, I don't use mail a ton, but I do know I can check mail to any toon on any toon
So use a system like with the omega rep sets, go talk to somebody and they take your current version and replace it with a new basic version, problem solved without using the mail or sending it to a specific account.
Please don't marginalize us because we paid and opened before you got around to it. I understand you have a lot to do. I understand that we are a small minority. But we pay, and you need to respect that. Please mail us, convert us, fix us into our properly attired sci ships. Tier 1 has sensor analysis, so should my lock box Orb Weaver.
Thanks
+1
/10chars
+1
+3 :P
/10chars
Sensor analysis is a big part of the sci ship package. This needs to be fixed. There are four folks who have posted on this thread in the last 2 months. Please mail us a new ship and we'll go on our merry way. You did the work. You fixed the bug. Mail a replacement and done.
I was very happy to see that temporal backstep was repaired for my Rommie R'Mor. I know the guys flying the Dyson Destroyers are really happy they're going to be able to swap out command stations real soon. We're the last ones with a major functional ship issue that has yet to be repaired.
Take care of your customers. It is easy to appease us. We paid for it. Ours is broken. Mail a new ship (or code for days... but that sounds a lot harder).
Thanks
Say' ha' Ngech@jackmorgan1149
Ps. Mail us a new ship
Jack,
As you well know by now, this is a kdf only bug and it only is an issue for people who've already spent their money, so why should Cryptic bother to fix it for those of us with this issue still? Anyone who opens a new box wil get what was promised, TRIBBLE the rest of us.
We're the kind of customers they want. You have probably bought more than one. I have seven across three characters.
I would like some customer service. I want my ship fixed. What really disappoints me is the wait considering how easily this can be resolved. Mail me a fixed orb weaver and I'll be on my way.
I get why they fixed the upgrade first. I have no idea how hard it would be for them to recode our current get-up... I think very time consuming, but I don't know. I think mailing a new ship is a great option that fixes this up in a few minutes. I will keep repeating this until I get a fix. If I stop asking for a fix, that means I've quit playing.
My purchases are on hold as well. I enjoy supporting the game, but I can't when they won't take care of a paying customer. I get they are busy, but I've spent enough for them to make a little time... especially for an in-game mail.
say' ha' ngech@jackmorgan1149
If QA is so overwhelmed that ships (the money makers) can't be fixed for months, then you have a management problem, and I guarantee you are losing money because of it.
Do the right thing. Make time for it. Fix our ships, or mail us a new one. Stop putting us off.
No idea if this is related or not.
That's a tray issue. This is an issue of the ship simply never having the power in existence across an entire faction based on an event (T5-U'ing it before a certain point in time).
SCM - Hive (S) - [02:31] DMG(DPS) - @jarvisandalfred: 30.62M(204.66K) - Fed Sci
Tacs are overrated.
Game's best wiki
Build questions? Look here!
Indeed. Ship broken for 6 months, or Sho-Nuff shoulderpads. Customer service in this game is awful. I got a customer service survey from PWE the other day. You know, because they care. I'm starting to lose interest. If folks are still having fun, good for them. I don't support businesses that refuse to take care of me. The lack of service indicates poor management. They don't put enough resources in QA. They sacrifice it for short-term distractions and VO's. How are your saved ship loadouts? I paid for extra, and these days I'm just happy if my tray still exists when I move...
I really like the new BO system. That was a fantastic addition.
Fix my ship.