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Character Copy Page Link Broken?

glassguitarglassguitar Member Posts: 427 Arc User
edited March 2015 in Tribble - Bug Reports
When I try and access the character copy page, I get an error page that says:

An error occurred during a connection to www.arcgames.com.

Cannot communicate securely with peer: no common encryption algorithm(s).

(Error code: ssl_error_no_cypher_overlap)

Anyone else having this problem?
Post edited by Unknown User on

Comments

  • glassguitarglassguitar Member Posts: 427 Arc User
    edited March 2015
    UPDATE:

    Using Internet Explorer I was able to access the page. Using Pale Moon (FireFox) I cannot access the character copy page or any other arc account services.
  • redbaron1918redbaron1918 Member Posts: 7 Arc User
    edited March 2015
    You should probably read this:
    https://forum.palemoon.org/viewtopic.php?f=1&t=7466

    But the real question is, why is arcgames.com using such an insecure cypher for the SSL connection :confused:
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  • phrgphrg Member Posts: 82 Arc User
    edited March 2015
    Accessing the Character Transfer page through My Account I receive the following message:


    Please click 'Sign Up!' below to gain access to the Public Test Server.

    In an effort to ensure that our games provide the best possible experience for their players, we allow a small group of dedicated users to view and provide feedback on upcoming content to help us improve the content before we release it to the masses.

    If you are interested in providing critical feedback in the development process, click on the Sign Up button below!



    I click Sign Up and am told:


    Your account could not be activated for character transfer.


    Is it broken or is it meant to be like this?




    Looks like the Shard Maintenance fixed this. The character I tried to copy hasn't shown up yet but that's another problem...
  • dragonsbrethrendragonsbrethren Member Posts: 1,854 Arc User
    edited March 2015
    I'm not having any trouble accessing the page or making a copy, but none of my recent requests for copies to Tribble have worked. I still don't get an option to copy to Redshirt, either.
  • ukcaptain420ukcaptain420 Member Posts: 345 Arc User
    edited March 2015
    I'm not having any trouble accessing the page or making a copy, but none of my recent requests for copies to Tribble have worked. I still don't get an option to copy to Redshirt, either.

    This

    /10char
    SCM - Infected(S) - DMG Out: 11,776,567 DPS: 114,224.70 (28.7% of Team) - Pinky@ukcaptain420
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  • bridgernbridgern Member Posts: 710 Arc User
    edited March 2015
    Yeap it is broken again
    Bridger.png
  • generaldisaster#4313 generaldisaster Member Posts: 373 Arc User
    edited March 2015
    there is something going on over there at PWE and we are being left in the dark.

    It looks like any characters that are over level 50 are not able to transfer to the tribble shard

    email messages containing secret PIN's from ARC defender are not being sent.

    clicking the button on the support page to open a support ticket closes the web browser.
    Star Treking, across the universe. Only going forward because we can't find reverse...
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