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a lot of "Server not Responding" since the last patch

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  • Options
    grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited December 2014
    captainkc wrote: »
    g.o. I seem to be having a similar issue with my ISP but it's limited to two places in my pathping :mad:
    I tried flushdns on two of my avatars but the SnR issues continued.

    EDIT: I spoke to tech support from my ISP after I posted this. The guy said the two instances with 100 percent packet loss -- number 5 and 9 -- were "normal" and nothing more than a hiccup. He suggested that I login again into the game, or check the signal strength of my net connection's router after a d/c, or check with Cryptic/PWE tech support. My impression of our conversation is that what happens down the line is out of his control.
    ...

    Have you tried using the 'Proxy' settings in the Launcher Options Menu? as this may or may not, bypass the congestion on the backbone connection route you are currently using...
  • Options
    captainkccaptainkc Member Posts: 111 Arc User
    edited December 2014
    Have you tried using the 'Proxy' settings in the Launcher Options Menu? as this may or may not, bypass the congestion on the backbone connection route you are currently using...

    Proxy settings-- nope I have not. I tried it for both the patching and gameplay servers, and the performance is barely improved. I got in two more races under my belt -- but, only after many more SnR and failures.

    So here are the latest pathping results for the proxy server. Is Qwest lying down on the job??


    c:\>pathping us1.proxy.crypticstudios.com

    Tracing route to us1.proxy.crypticstudios.com [208.95.184.152]
    over a maximum of 30 hops:
    0 GaryLi-PC.gateway.2wire.net [192.168.1.65]
    1 192.168.1.254
    2 72.253.224.3
    3 * 67.129.94.230
    4 hnl-edge-04.inet.qwest.net [67.129.94.229]
    5 bst-edge-05.inet.qwest.net [67.14.30.130]
    6 65.120.117.250
    7 border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    8 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    9 us1.proxy.crypticstudios.com [208.95.184.152]

    Computing statistics for 225 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 GaryLi-PC.gateway.2wire.net [192.1
    68.1.65]
    0/ 100 = 0% |
    1 3ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.254
    0/ 100 = 0% |
    2 25ms 0/ 100 = 0% 0/ 100 = 0% 72.253.224.3
    0/ 100 = 0% |
    3 24ms 0/ 100 = 0% 0/ 100 = 0% 67.129.94.230
    0/ 100 = 0% |
    4 28ms 0/ 100 = 0% 0/ 100 = 0% hnl-edge-04.inet.qwest.net [67.129
    .94.229]
    0/ 100 = 0% |
    5 --- 100/ 100 =100% 100/ 100 =100% bst-edge-05.inet.qwest.net [67.14.
    30.130]
    0/ 100 = 0% |
    6 148ms 0/ 100 = 0% 0/ 100 = 0% 65.120.117.250
    0/ 100 = 0% |
    7 153ms 0/ 100 = 0% 0/ 100 = 0% border11.te8-1-bbnet2.bsn.pnap.net
    [63.251.128.104]
    0/ 100 = 0% |
    8 158ms 0/ 100 = 0% 0/ 100 = 0% perfectworldent-4.border11.bsn.pna
    p.net [216.52.61.78]
    0/ 100 = 0% |
    9 148ms 0/ 100 = 0% 0/ 100 = 0% us1.proxy.crypticstudios.com [208.
    95.184.152]

    People assume that time is a strict progression of cause to effect. But actually from a non-linear, non-subjective viewpoint it's more like a big ball of wibbly-wobbly timey-wimey ... stuff. --the Doctor, "Blink"
  • Options
    shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    edited December 2014
    I have noted, that when this issue arises for me, looking at their /netgraph displaying.

    When it finally gives me the boot and, DC's me, the package delivery shows well over 1mill (with over 7mill unread) each and, every time this occurs.

    Yet, it only takes me roughly 5secs. to enter my password and relog, and whammo I am back in the game in less than 30secs.
    tumblr_nq9ec3BSAy1qj6sk2o2_500_zpspkqw0mmk.gif


    Praetor of the -RTS- Romulan Tal Shiar fleet!

  • Options
    alonysalonys Member Posts: 65 Arc User
    edited December 2014
    captainkc wrote: »
    EDIT: I spoke to tech support from my ISP after I posted this. The guy said the two instances with 100 percent packet loss -- number 5 and 9 -- were "normal" and nothing more than a hiccup.

    Your ISP told you that 100 percent packet loss is 'normal'?

    Find a new ISP.
  • Options
    chrisolliecchrisolliec Member Posts: 256 Arc User
    edited December 2014
    Actually, 59% is really really bad... Bad enough to make any indications of packet loss further down the connection route unreliable...

    Well, those 40-60% loss are obviously quite normal for my connection, apparently causing little lags and other hiccups from time to time. In these cases, I don't have any other packet losses down the line.
    But if I have this 100% loss in there, I can't even log in. Anything else in the internet works fine.

    Besides, after tracking the adresses, I found out that this point where I lose 100% is when cogentco hands the data over to Perfect World Inc.
    alonys wrote: »
    Your ISP told you that 100 percent packet loss is 'normal'?

    Find a new ISP.
    Sounds like a good idea. But as most of the wiring is in the hands of one company, that wouldn't make much of a difference...
    "I came from a time long gone, saw many other times...
    But I'm still a mere human."
    Vice Admiral Chris Curtiss, Temporal Ambassador
  • Options
    delfarndelfarn Member Posts: 0 Arc User
    edited December 2014
    I (and several of my fleet members) have started receiving intermittent instances of lag including
    SNR's and DC's. I, personally, haven't had a single DC or SNR before this week. Most of the time it plays fine and then randomly whammo... SNR for 5-20 seconds and chance to DC. I've released my IP and refreshed it and tried using a proxy to no avail.

    It is broken... make it go :o

    tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms dsldevice.att.net [192.168.1.254]
    2 1110 ms 1147 ms 1320 ms 104-50-164-3.lightspeed.jcsnms.sbcglobal.net [104.50.164.3]
    3 * * 28 ms 99.183.77.80
    4 31 ms 26 ms 25 ms 12.83.102.21
    5 44 ms 30 ms 37 ms 12.122.157.34
    6 31 ms 34 ms 37 ms ggr3.dlstx.ip.att.net [12.122.138.17]
    7 32 ms 31 ms 32 ms 192.205.36.222
    8 46 ms 31 ms 32 ms be2031.ccr21.dfw01.atlas.cogentco.com [154.54.7.45]
    9 42 ms 41 ms 42 ms be2012.ccr21.mci01.atlas.cogentco.com [154.54.2.113]
    10 58 ms 57 ms 59 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.86]
    11 71 ms 71 ms 73 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43.194]
    12 72 ms 72 ms 73 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    13 84 ms 70 ms 71 ms 38.111.40.114
    14 71 ms 74 ms 71 ms xboxpatchserver.crypticstudios.com [208.95.185.41]

    Trace complete.

    contacting nettest server..
    Local IP: None of your business
    Ping: 71.7 msec
    Port: 80: 237 KB/sec 9 KB/sec 251 KB/sec 500
    Port: 80: 124 KB/sec 5 KB/sec 135 KB/sec 500
    Port: 443: 159 KB/sec 8 KB/sec 175 KB/sec 500
    Port: 443: 59 KB/sec 2 KB/sec 64 KB/sec 500
    Port: 7255: 129 KB/sec 5 KB/sec 138 KB/sec 500
    Port: 7255: 62 KB/sec 4 KB/sec 76 KB/sec 500
    Port: 7003: 156 KB/sec 18 KB/sec 213 KB/sec 500
    Port: 7003: 204 KB/sec 9 KB/sec 218 KB/sec 500
    Port: 7202: 103 KB/sec 12 KB/sec 131 KB/sec 500
    Port: 7202: 153 KB/sec 8 KB/sec 167 KB/sec 500
    Port: 7499: 193 KB/sec 9 KB/sec 214 KB/sec 500
    Port: 7499: 169 KB/sec 8 KB/sec 186 KB/sec 500
    Port: 80: 136 KB/sec 5 KB/sec 146 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec

    pathping patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    0 REDACTED.att.net [192.168.1.246]
    1 dsldevice.att.net [192.168.1.254]
    2 104-50-164-3.lightspeed.jcsnms.sbcglobal.net [104.50.164.3]
    3 * * *
    Computing statistics for 50 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 REDACTED.att.net [192.168.1.246]
    0/ 100 = 0% |
    1 2ms 0/ 100 = 0% 0/ 100 = 0% dsldevice.att.net [192.168.1.254]
    0/ 100 = 0% |
    2 61ms 0/ 100 = 0% 0/ 100 = 0% 104-50-164-3.lightspeed.jcsnms.sbcglobal.net [104.50.164.3]
    Trace complete.

    2e524c72860dd851280a4d674280eb175b19167037f8351d.jpg
  • Options
    nategamersnategamers Member Posts: 76 Arc User
    edited December 2014
    I am getting this same pack loss as well and its not only just STO I am getting this on other games in very similar ways.


    My guess is either my ISP is doing something Or some other party is affecting the loss.
  • Options
    theraven2378theraven2378 Member Posts: 5,986 Arc User
    edited December 2014
    it needs fixing, games unplayable for me atm
    NMXb2ph.png
      "The meaning of victory is not to merely defeat your enemy but to destroy him, to completely eradicate him from living memory, to leave no remnant of his endeavours, to crush utterly his achievement and remove from all record his every trace of existence. From that defeat no enemy can ever recover. That is the meaning of victory."
      -Lord Commander Solar Macharius
    • Options
      rossclansforce1rossclansforce1 Member Posts: 400 Arc User
      edited December 2014
      The game is just flat out not playable due server not responding. Time limits cannot be met in PVE events due extreme death rate to players caused my lag. PVE quit penalty removes reasons to play the game for a few hours or even the day. Here is a list of people who suffered during the time and date listed in my post title.

      @LimmEWinkx
      @Sp1ke
      @Commander_Cerberus
      @Tomylee73
      @Rossclansforce1
      [img]>:)[/img]

      Click to Join armadafleet.org/
    • Options
      andyxvers2andyxvers2 Member Posts: 122 Arc User
      edited January 2015
      FYI this is still an issue...
      Running steam at the same time as i play the game causes the server not responding messages to delay long enough to play the game a little, however the longer i'm online playing the faster the rubberbanding, and disconnects occur.
    • Options
      chrisolliecchrisolliec Member Posts: 256 Arc User
      edited January 2015
      delfarn wrote: »
      *edited for focus*

      pathping patchserver.crypticstudios.com

      Tracing route to patchserver.crypticstudios.com [208.95.185.41]
      over a maximum of 30 hops:
      0 REDACTED.att.net [192.168.1.246]
      1 dsldevice.att.net [192.168.1.254]
      2 104-50-164-3.lightspeed.jcsnms.sbcglobal.net [104.50.164.3]
      3 * * *
      Computing statistics for 50 seconds...
      Source to Here This Node/Link
      Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
      0 REDACTED.att.net [192.168.1.246]
      0/ 100 = 0% |
      1 2ms 0/ 100 = 0% 0/ 100 = 0% dsldevice.att.net [192.168.1.254]
      0/ 100 = 0% |
      2 61ms 0/ 100 = 0% 0/ 100 = 0% 104-50-164-3.lightspeed.jcsnms.sbcglobal.net [104.50.164.3]
      Trace complete.

      2e524c72860dd851280a4d674280eb175b19167037f8351d.jpg
      My last pathping measure had the same thing occur like the marked above, just a few hops later. The signal doesn't even reach Cryptic's servers.
      Apparently, there's something messing with the internet.

      So it's not cryptic's fault.

      At other times today, I had a smooth game experience, no lags, even no microlags in ESD.
      Now, I can't even log in.

      These problems seem to come at certain times throughout the day.
      It often starts at about 19:00 local time (GMT-1) and lasts usually till midnight - on and off, sometimes I'm able to play a little, before it gets worse again.

      I sure hope it's not these jerks that TRIBBLE Sony/Microsoft...
      "I came from a time long gone, saw many other times...
      But I'm still a mere human."
      Vice Admiral Chris Curtiss, Temporal Ambassador
    • Options
      jharyljjharylj Member Posts: 9 Arc User
      edited January 2015
      Hm,

      VDSL 54MBit without line-errors or anything like that...

      Downloading from Steam or Nvidia with 7MBit+ and running two Vid-Streams simultaneous without lagging ...

      Cant even connect to the loginserver or receive my character data...

      Lets see: 100% loss at te4-4.ccr01.bos06.atlas.cogentco.com

      For sure my ISP *lol*

      Cryptic, pls solve your issues with cogentco

      EDIT:

      Shortly after typing, the launcher wont even find the accountserver. Ping on the cogentco router shows that the router seems to be down...

      EDIT EDIT:
      Cause i am bored right now i have made a test:

      VPN over USA WITHOUT this §$%&/ router on 66.28.4.42

      and

      it works! Even with a 300+ms it is working....

      So, if STO is laggy and you have a lot of SnR have a look for the router above. If this router is on your path lay back and keep calm
    • Options
      chrisolliecchrisolliec Member Posts: 256 Arc User
      edited January 2015
      You know, to me, this seems to be more a problem of Perfect World, as their router is the next on the list - at least in my case.
      You should check that out, if you're still bored. ;)

      Edit: After rereding your post, I think the problem could be cogentco's, because it's their router that crashes every once in a while...
      "I came from a time long gone, saw many other times...
      But I'm still a mere human."
      Vice Admiral Chris Curtiss, Temporal Ambassador
    • Options
      zanirorilyzanirorily Member Posts: 14 Arc User
      edited January 2015
      Yes cryptic, please solve those connection problems of a lot of players.
      Wonder if they read what a bunch of players complain about - or are they still on holiday?
    • Options
      chrisolliecchrisolliec Member Posts: 256 Arc User
      edited January 2015
      On a side note...

      I contacted my ISP about my issues with bandwidth fluctuation, packet loss and high pings.

      Talked to a technician and he told me that the bandwith fluctuation would be normal with my tariff, the ping would be an issue created by my computer and the packet loss location would be impossible to measure, as even their thousands of euros worth gauges couldn't do that.

      But I had the impression it would have been the first time ever he heard about pathping.


      This packet loss issue is a consistant one, no matter what time of day, I'll always get a loss, somewhere between 30% and 80%.
      "I came from a time long gone, saw many other times...
      But I'm still a mere human."
      Vice Admiral Chris Curtiss, Temporal Ambassador
    • Options
      tyriniussstyriniusss Member Posts: 317 Arc User
      edited January 2015
      0 PC [TRIBBLE.TRIBBLE.TRIBBLE.xx]
      0/ 100 = 0% |
      1 0ms 0/ 100 = 0% 0/ 100 = 0% fritz.box [TRIBBLE.TRIBBLE.TRIBBLE.x]
      0/ 100 = 0% |
      2 13ms 0/ 100 = 0% 0/ 100 = 0% 87.186.224.173
      0/ 100 = 0% |
      3 16ms 0/ 100 = 0% 0/ 100 = 0% 217.0.86.170
      0/ 100 = 0% |
      4 15ms 0/ 100 = 0% 0/ 100 = 0% f-ed8-i.F.DE.NET.DTAG.DE [217.5.95
      .118]
      0/ 100 = 0% |
      5 27ms 0/ 100 = 0% 0/ 100 = 0% te0-7-0-10.agr21.fra03.atlas.cogen
      tco.com [130.117.14.105]
      0/ 100 = 0% |
      6 21ms 1/ 100 = 1% 1/ 100 = 1% be2188.ccr42.fra03.atlas.cogentco.
      com [130.117.48.114]
      0/ 100 = 0% |
      7 20ms 0/ 100 = 0% 0/ 100 = 0% be2262.ccr42.ams03.atlas.cogentco.
      com [154.54.37.33]
      0/ 100 = 0% |
      8 33ms 0/ 100 = 0% 0/ 100 = 0% be2183.ccr22.lpl01.atlas.cogentco.
      com [154.54.58.69]
      0/ 100 = 0% |
      9 120ms 0/ 100 = 0% 0/ 100 = 0% be2387.ccr22.bos01.atlas.cogentco.
      com [154.54.44.165]
      0/ 100 = 0% |
      10 --- 100/ 100 =100% 100/ 100 =100% te4-2.ccr01.bos06.atlas.cogentco.c
      om [66.28.4.254]
      0/ 100 = 0% |
      11 110ms 0/ 100 = 0% 0/ 100 = 0% 38.111.40.114
      0/ 100 = 0% |
      12 100ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [2
      08.95.185.41]

      Ablaufverfolgung beendet.

      Really, solve the issues with cogentco. These problems exist for almost THREE months now! That's just unacceptable. Currently it doesn't make much sense to log in at all.
    • Options
      baudlbaudl Member Posts: 4,060 Arc User
      edited January 2015
      heads up, if you experiance massive laggs and disconnects...switch to proxy server "none". Despite living inside the EU, the EU server is for me not an option, only massive laggs and disconnects.
      Go pro or go home
    • Options
      genraingodgenraingod Member Posts: 4 Arc User
      edited January 2015
      I am having the exact same issue. Started after the patch that came out on the 22th. Before that I had rarely ever had any lag or server disconnects. It was really bad right after that patch where I couldn't play for more then a few minutes before a DC and the time I was connected, I had major lag with the Server Not Responding message appearing every 20 seconds or so.

      I have this issue with 2 different Cable providers in 2 different cities, Eastlink Cable and Acanac (Rogers Reseller), it got a littler better a few days after the patch, stop getting the DC, but the game was still unplayable with the Server Not Responding message still appearing every 20 to 30 seconds.

      Yesterday I deleted and STO and re installed it but still had the same issue. Also this have this issue with the patch that came out today.
    • Options
      patientnr0patientnr0 Member Posts: 234 Arc User
      edited January 2015
      lol its far worse after the last patch. now i can't even play at morning times (EU).
    • Options
      jakeshijakeshi Member Posts: 4 Arc User
      edited January 2015
      patientnr0 wrote: »
      lol its far worse after the last patch. now i can't even play at morning times (EU).

      I agree, have the same problem here in the Czech republic. Before last patch, it was relatively OK, but today there is a lot of SnR and when I finally login to the game I have a massive rubberbanding.
    • Options
      genraingodgenraingod Member Posts: 4 Arc User
      edited January 2015
      Well for me its been the same for over a week, I haven't been able to play since the 2nd last patch. It was worst yesterday. I did the tracert and pathping and here are the results. The first Tracert was with using the DNS provided by Unblock US (This was setup on my router), maybe it was causing the problem. But I did another one with the auto DNS from my ISP and same results.
      UNBLOCK US DNS

      tracert patchserver.crypticstudios.com

      Tracing route to patchserver.crypticstudios.com [208.95.185.41]
      over a maximum of 30 hops:

      1 3 ms <1 ms <1 ms READYSHARE [192.168.1.1]
      2 52 ms 14 ms 17 ms 10.158.128.1
      3 8 ms 8 ms 8 ms 24-139-7-169.eastlink.ca [24.139.7.169]
      4 14 ms 15 ms 16 ms on-sdbr-dr001.on.eastlink.ca [24.139.25.121]
      5 13 ms 14 ms 14 ms on-bari-br001.on.eastlink.ca [24.139.7.233]
      6 44 ms 39 ms 39 ms 208.185.21.193
      7 39 ms 41 ms 39 ms xe-7-2-0.cr1.lga5.us.zip.zayo.com [64.125.22.222
      ]
      8 46 ms 47 ms 45 ms ae7.mpr3.bos2.us.zip.zayo.com [64.125.21.225]
      9 50 ms 44 ms 46 ms 208.184.110.70.IPYX-072053-002-ZYO.above.net [20
      8.184.110.70]
      10 127 ms 219 ms 260 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
      04]
      11 48 ms 51 ms 52 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
      61.78]
      12 59 ms 52 ms 53 ms 208.95.185.225
      13 48 ms 45 ms 47 ms patchserver2.crypticstudios.com [208.95.185.41]


      Trace complete.

      AUTO DNS

      tracert patchserver.crypticstudios.com

      Tracing route to patchserver.crypticstudios.com [208.95.185.41]
      over a maximum of 30 hops:

      1 3 ms 3 ms 3 ms READYSHARE [192.168.1.1]
      2 9 ms 11 ms 7 ms 10.158.128.1
      3 12 ms 9 ms 10 ms 24-139-7-169.eastlink.ca [24.139.7.169]
      4 14 ms 14 ms 17 ms on-sdbr-dr001.on.eastlink.ca [24.139.25.121]
      5 15 ms 14 ms 13 ms on-bari-br001.on.eastlink.ca [24.139.7.233]
      6 34 ms 38 ms 35 ms 208.185.21.193
      7 39 ms 40 ms 42 ms xe-7-2-0.cr1.lga5.us.zip.zayo.com [64.125.22.222
      ]
      8 47 ms 44 ms 44 ms ae7.mpr3.bos2.us.zip.zayo.com [64.125.21.225]
      9 47 ms 47 ms 46 ms 208.184.110.70.IPYX-072053-002-ZYO.above.net [20
      8.184.110.70]
      10 48 ms 46 ms 54 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
      04]
      11 44 ms 48 ms 57 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
      61.78]
      12 65 ms 49 ms 51 ms 208.95.185.225
      13 44 ms 44 ms 45 ms patchserver2.crypticstudios.com [208.95.185.41]


      Trace complete.

      pathping patchserver.crypticstudios.com

      Tracing route to patchserver.crypticstudios.com [208.95.185.41]
      over a maximum of 30 hops:
      0 home [192.168.1.16]
      1 READYSHARE [192.168.1.1]
      2 10.158.128.1
      3 24-139-7-169.eastlink.ca [24.139.7.169]
      4 on-sdbr-dr001.on.eastlink.ca [24.139.25.121]
      5 on-bari-br001.on.eastlink.ca [24.139.7.233]
      6 208.185.21.193
      7 xe-7-2-0.cr1.lga5.us.zip.zayo.com [64.125.22.222]
      8 ae7.mpr3.bos2.us.zip.zayo.com [64.125.21.225]
      9 208.184.110.70.IPYX-072053-002-ZYO.above.net [208.184.110.70]
      10 border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
      11 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
      12 208.95.185.225
      13 patchserver2.crypticstudios.com [208.95.185.41]

      Computing statistics for 325 seconds...
      Source to Here This Node/Link
      Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
      0 home [192.168.1.16]
      1/ 100 = 1% |
      1 11ms 5/ 100 = 5% 4/ 100 = 4% READYSHARE [192.168.1.1]
      0/ 100 = 0% |
      2 16ms 5/ 100 = 5% 4/ 100 = 4% 10.158.128.1
      0/ 100 = 0% |
      3 51ms 3/ 100 = 3% 2/ 100 = 2% 24-139-7-169.eastlink.ca [24.139.7
      .169]
      0/ 100 = 0% |
      4 52ms 1/ 100 = 1% 0/ 100 = 0% on-sdbr-dr001.on.eastlink.ca [24.1
      39.25.121]
      1/ 100 = 1% |
      5 49ms 2/ 100 = 2% 0/ 100 = 0% on-bari-br001.on.eastlink.ca [24.1
      39.7.233]
      0/ 100 = 0% |
      6 78ms 2/ 100 = 2% 0/ 100 = 0% 208.185.21.193
      0/ 100 = 0% |
      7 71ms 2/ 100 = 2% 0/ 100 = 0% xe-7-2-0.cr1.lga5.us.zip.zayo.com
      [64.125.22.222]
      0/ 100 = 0% |
      8 76ms 2/ 100 = 2% 0/ 100 = 0% ae7.mpr3.bos2.us.zip.zayo.com [64.
      125.21.225]
      0/ 100 = 0% |
      9 74ms 2/ 100 = 2% 0/ 100 = 0% 208.184.110.70.IPYX-072053-002-ZYO
      .above.net [208.184.110.70]
      3/ 100 = 3% |
      10 87ms 5/ 100 = 5% 0/ 100 = 0% border11.te8-1-bbnet2.bsn.pnap.net
      [63.251.128.104]
      0/ 100 = 0% |
      11 --- 100/ 100 =100% 95/ 100 = 95% perfectworldent-4.border11.bsn.pna
      p.net [216.52.61.78]
      0/ 100 = 0% |
      12 70ms 5/ 100 = 5% 0/ 100 = 0% 208.95.185.225
      0/ 100 = 0% |
      13 60ms 5/ 100 = 5% 0/ 100 = 0% patchserver2.crypticstudios.com [2
      08.95.185.41]

      Trace complete.
    • Options
      grouchyotakugrouchyotaku Member Posts: 0 Arc User
      edited January 2015
      genraingod wrote: »
      Well for me its been the same for over a week, I haven't been able to play since the 2nd last patch. It was worst yesterday. I did the tracert and pathping and here are the results. The first Tracert was with using the DNS provided by Unblock US (This was setup on my router), maybe it was causing the problem. But I did another one with the auto DNS from my ISP and same results.

      pathping patchserver.crypticstudios.com

      Tracing route to patchserver.crypticstudios.com [208.95.185.41]
      over a maximum of 30 hops:
      0 home [192.168.1.16]
      1 READYSHARE [192.168.1.1]
      2 10.158.128.1
      3 24-139-7-169.eastlink.ca [24.139.7.169]
      4 on-sdbr-dr001.on.eastlink.ca [24.139.25.121]
      5 on-bari-br001.on.eastlink.ca [24.139.7.233]
      6 208.185.21.193
      7 xe-7-2-0.cr1.lga5.us.zip.zayo.com [64.125.22.222]
      8 ae7.mpr3.bos2.us.zip.zayo.com [64.125.21.225]
      9 208.184.110.70.IPYX-072053-002-ZYO.above.net [208.184.110.70]
      10 border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
      11 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
      12 208.95.185.225
      13 patchserver2.crypticstudios.com [208.95.185.41]

      Computing statistics for 325 seconds...
      Source to Here This Node/Link
      Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
      0 home [192.168.1.16]
      1/ 100 = 1% |
      1 11ms 5/ 100 = 5% 4/ 100 = 4% READYSHARE [192.168.1.1]
      0/ 100 = 0% |
      2 16ms 5/ 100 = 5% 4/ 100 = 4% 10.158.128.1
      0/ 100 = 0% |
      3 51ms 3/ 100 = 3% 2/ 100 = 2% 24-139-7-169.eastlink.ca [24.139.7
      .169]
      0/ 100 = 0% |
      4 52ms 1/ 100 = 1% 0/ 100 = 0% on-sdbr-dr001.on.eastlink.ca [24.1
      39.25.121]
      1/ 100 = 1% |
      5 49ms 2/ 100 = 2% 0/ 100 = 0% on-bari-br001.on.eastlink.ca [24.1
      39.7.233]
      0/ 100 = 0% |
      6 78ms 2/ 100 = 2% 0/ 100 = 0% 208.185.21.193
      0/ 100 = 0% |
      7 71ms 2/ 100 = 2% 0/ 100 = 0% xe-7-2-0.cr1.lga5.us.zip.zayo.com
      [64.125.22.222]
      0/ 100 = 0% |
      8 76ms 2/ 100 = 2% 0/ 100 = 0% ae7.mpr3.bos2.us.zip.zayo.com [64.
      125.21.225]
      0/ 100 = 0% |
      9 74ms 2/ 100 = 2% 0/ 100 = 0% 208.184.110.70.IPYX-072053-002-ZYO
      .above.net [208.184.110.70]
      3/ 100 = 3% |
      10 87ms 5/ 100 = 5% 0/ 100 = 0% border11.te8-1-bbnet2.bsn.pnap.net
      [63.251.128.104]
      0/ 100 = 0% |
      11 --- 100/ 100 =100% 95/ 100 = 95% perfectworldent-4.border11.bsn.pna
      p.net [216.52.61.78]
      0/ 100 = 0% |
      12 70ms 5/ 100 = 5% 0/ 100 = 0% 208.95.185.225
      0/ 100 = 0% |
      13 60ms 5/ 100 = 5% 0/ 100 = 0% patchserver2.crypticstudios.com [2
      08.95.185.41]

      Trace complete.

      When you're dropping data packets as soon as they leave your computer, this indicates that something is wrong with your Router, or the cables connecting your Computer to the Router. A 4% packet drop is bad enough to make all the other packet drop measurements unreliable and should be addressed as soon as possible

      If a reset of the Router does not improve the condition, then you should contact your ISP Tech Support and have them send someone out to take a look at the unit...
    • Options
      genraingodgenraingod Member Posts: 4 Arc User
      edited January 2015
      So I did a reset on my router and rebooted my modem. So now I'm not loosing any packets until I come to a perfect world server were I loose 100%.
      Microsoft Windows [Version 6.3.9600]
      (c) 2013 Microsoft Corporation. All rights reserved.

      C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

      Tracing route to patchserver.crypticstudios.com [208.95.185.41]
      over a maximum of 30 hops:

      1 1 ms <1 ms <1 ms READYSHARE [192.168.1.1]
      2 8 ms 7 ms 6 ms 10.158.128.1
      3 15 ms 7 ms 7 ms 24-139-7-169.eastlink.ca [24.139.7.169]
      4 14 ms 14 ms 15 ms on-sdbr-dr001.on.eastlink.ca [24.139.25.121]
      5 17 ms 14 ms 14 ms on-bari-br001.on.eastlink.ca [24.139.7.233]
      6 34 ms 36 ms 36 ms 208.185.21.193
      7 39 ms 40 ms 40 ms xe-7-2-0.cr1.lga5.us.zip.zayo.com [64.125.22.222
      ]
      8 44 ms 46 ms 46 ms ae7.mpr3.bos2.us.zip.zayo.com [64.125.21.225]
      9 46 ms 44 ms 47 ms 208.184.110.70.IPYX-072053-002-ZYO.above.net [20
      8.184.110.70]
      10 80 ms 129 ms 50 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
      04]
      11 49 ms 51 ms 53 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
      61.78]
      12 46 ms 48 ms 53 ms 208.95.185.225
      13 45 ms 45 ms 50 ms patchserver2.crypticstudios.com [208.95.185.41]


      Trace complete.

      C:\WINDOWS\system32>pathping patchserver.crypticstudios.com

      Tracing route to patchserver.crypticstudios.com [208.95.185.41]
      over a maximum of 30 hops:
      0 ASUS [192.168.1.2]
      1 READYSHARE [192.168.1.1]
      2 10.158.128.1
      3 24-139-7-169.eastlink.ca [24.139.7.169]
      4 on-sdbr-dr001.on.eastlink.ca [24.139.25.121]
      5 on-bari-br001.on.eastlink.ca [24.139.7.233]
      6 208.185.21.193
      7 xe-7-2-0.cr1.lga5.us.zip.zayo.com [64.125.22.222]
      8 ae7.mpr3.bos2.us.zip.zayo.com [64.125.21.225]
      9 208.184.110.70.IPYX-072053-002-ZYO.above.net [208.184.110.70]
      10 border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
      11 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
      12 208.95.185.225
      13 patchserver2.crypticstudios.com [208.95.185.41]

      Computing statistics for 325 seconds...
      Source to Here This Node/Link
      Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
      0 ASUS [192.168.1.2]
      0/ 100 = 0% |
      1 0ms 0/ 100 = 0% 0/ 100 = 0% READYSHARE [192.168.1.1]
      0/ 100 = 0% |
      2 7ms 0/ 100 = 0% 0/ 100 = 0% 10.158.128.1
      0/ 100 = 0% |
      3 9ms 0/ 100 = 0% 0/ 100 = 0% 24-139-7-169.eastlink.ca [24.139.7
      .169]
      0/ 100 = 0% |
      4 14ms 0/ 100 = 0% 0/ 100 = 0% on-sdbr-dr001.on.eastlink.ca [24.1
      39.25.121]
      0/ 100 = 0% |
      5 14ms 0/ 100 = 0% 0/ 100 = 0% on-bari-br001.on.eastlink.ca [24.1
      39.7.233]
      0/ 100 = 0% |
      6 36ms 0/ 100 = 0% 0/ 100 = 0% 208.185.21.193
      0/ 100 = 0% |
      7 41ms 0/ 100 = 0% 0/ 100 = 0% xe-7-2-0.cr1.lga5.us.zip.zayo.com
      [64.125.22.222]
      0/ 100 = 0% |
      8 45ms 0/ 100 = 0% 0/ 100 = 0% ae7.mpr3.bos2.us.zip.zayo.com [64.
      125.21.225]
      0/ 100 = 0% |
      9 45ms 0/ 100 = 0% 0/ 100 = 0% 208.184.110.70.IPYX-072053-002-ZYO
      .above.net [208.184.110.70]
      0/ 100 = 0% |
      10 55ms 0/ 100 = 0% 0/ 100 = 0% border11.te8-1-bbnet2.bsn.pnap.net
      [63.251.128.104]
      0/ 100 = 0% |
      11 --- 100/ 100 =100% 100/ 100 =100% perfectworldent-4.border11.bsn.pna
      p.net [216.52.61.78]
      0/ 100 = 0% |
      12 49ms 0/ 100 = 0% 0/ 100 = 0% 208.95.185.225
      0/ 100 = 0% |
      13 45ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [2
      08.95.185.41]

      Trace complete.

      C:\WINDOWS\system32>pathping patchserver.crypticstudios.com
    • Options
      genraingodgenraingod Member Posts: 4 Arc User
      edited January 2015
      Well it started working again for me with no lag.
    • Options
      monkeybone13monkeybone13 Member Posts: 4,640 Arc User
      edited January 2015
      I can't seem to use the tailor at ESD for more than a few minutes before the game shuts down and I get a Windows message telling me the game client has stopped responding. This is even after switching to an instance on ESD to an instance that was marked as having only 1 other player before I even attempt to use the tailor. I hoped a nearly empty instance would help but it doesn't.

      And when I launch the game client afterwards it says there was an error and it needs to force verify the files.
    • Options
      sylkrodesylkrode Member Posts: 87 Arc User
      edited February 2015
      I must be getting 2 seconds of connectivity between 30 seconds of SNR. This is the worst I've ever seen. It's totally unplayable. They've got to do SOMETHING to fix this mess!! It's the Anniversary Event for God's sake!! I love the new content, I'm in love with the new ship design, but I can't avail myself of ANY OF IT! A nod, a Facebook post, a tweet - anything to let me know that something will be done - to fix or to compensate. I normally sneer at people who ask for that, but this is BAD. If this continues, it simply WILL NOT be possible for me to complete the anniversary unlock - let alone getting anything meaningful out of the upcoming dilithium event. This might be tolerable if I had cable, but as it is, this game is my ONLY escape valve - and it's practically shut now. We've been warning, begging - stop adding content until you stabilize the system - now, we're at a critical impasse. This is a real crisis, and it's hitting everyone. They can't just sloph this off and move forward as usual. The game could be showing its first signs of an impending collapse. They have to fix the foundation NOW or their precious cash cow will be lying in the field somewhere drawing flies.

      Sure, there have been a few notices, estimates of two or three days, but that's not good enough. They have to let us know they will do something to make sure this kind of thing doesn't happen again. And then they have to DO IT.



      BTW: in response to monkeybone13; if you get SNR while in the tailor window, the game crashes. I've noticed that for ages. Not a new problem. It's just that now, the SNRs are almost continuous. I'd steer clear of the tailor until this ... cruel joke blows over.
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