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Missing Zen?
williampetersen
Member Posts: 30 Arc User
So I log on to STO today and find that my character list is reverse of what it used to be (the order of characters changes when you log on, putting the more recently logged-on on top).
When I get in game on my "main" (at the bottom of the list), I noticed my inventory screen has been resized much smaller, but all my stuff seems to be there. After a little more poking, I noticed I'm missing a hudge chunk of Zen (I'd had like 3200). But, the only way to move Zen or Dil off an account is through the Dilithium Exchange. The exchange keeps a record of all recent (like, last 50 or 100) transactions. There's nothing in this history to suggest where it went, or even THAT it went. This history is also not something players can edit. So somehow, it seems like 3200 Zen has simply disappeared from my account.
It sure looks like I've been 'TRIBBLE', except for the complete lack of evidence in the exchange. Brand new computer, I'm careful about where I browse, I have noscript (which I realize, like nothing, is an imperfect defense), also, I'm pretty sure Cryptic has a system where if you try to log on from an unfamiliar location you have to put in a code that is e-mailed to you.
I'm quite flummoxed by this mystery.
I suppose maybe someone could have logged on to my account bought some keys or fleet modules or R&D packs or some such (Why isn't there an un-editable history of C-store transactions? Or of Market Transactions?) and sold them on the exchange for EC, but why wouldn't they completely clean me out of all my stuff, then? My main still has 9 mil, which I realized isn't a lot, but it's nonzero and easy to steal. Not to mention all the junk in my inventory and bank could probably be sold for another couple mil.
It just doesn't make any sense. Has anyone else recently had a similar experience?
When I get in game on my "main" (at the bottom of the list), I noticed my inventory screen has been resized much smaller, but all my stuff seems to be there. After a little more poking, I noticed I'm missing a hudge chunk of Zen (I'd had like 3200). But, the only way to move Zen or Dil off an account is through the Dilithium Exchange. The exchange keeps a record of all recent (like, last 50 or 100) transactions. There's nothing in this history to suggest where it went, or even THAT it went. This history is also not something players can edit. So somehow, it seems like 3200 Zen has simply disappeared from my account.
It sure looks like I've been 'TRIBBLE', except for the complete lack of evidence in the exchange. Brand new computer, I'm careful about where I browse, I have noscript (which I realize, like nothing, is an imperfect defense), also, I'm pretty sure Cryptic has a system where if you try to log on from an unfamiliar location you have to put in a code that is e-mailed to you.
I'm quite flummoxed by this mystery.
I suppose maybe someone could have logged on to my account bought some keys or fleet modules or R&D packs or some such (Why isn't there an un-editable history of C-store transactions? Or of Market Transactions?) and sold them on the exchange for EC, but why wouldn't they completely clean me out of all my stuff, then? My main still has 9 mil, which I realized isn't a lot, but it's nonzero and easy to steal. Not to mention all the junk in my inventory and bank could probably be sold for another couple mil.
It just doesn't make any sense. Has anyone else recently had a similar experience?
Post edited by williampetersen on
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I could log into your account (if I TRIBBLE you), buy keys, mail them, and sell them for EC for example. Or any number of other products that can be transferred. As you noted.
Its possible you were TRIBBLE. You should contact support. zen does not simply vanish.
But if you're after EC, why not clean me out?
I've run some virus scans and I'm not showing anything. How the junk did this happen?
And yeah, I submitted a ticket before I opened this thread.
I ask this only because the ordering of your toons, and the resizing of your window(s) is not stored on the server I believe but on your own PC. So if that PC has never logged into the game before it wouldn't know your prefs.
This will have nothing to do with any possible missing zen though.
We come in peace, SHOOT TO KILL!
Nah. I perhaps overstates the newness. It's about a month old (that's still pretty damned new to me XD). I've logged on a number of times in the past month to get my Sar Theln.
I'd consider changing your e-mail password as well since it's possible your e-mail has been compromised.
If I have not found an issue, it seems a bit pointless to change my passwords because whatever allowed their compromising hasn't been dealt with, right?
Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
Tiktok: @Askray Facebook: Askray113
I hate all this Crytpic/Arc/PerfectWorld nonsense, makes **** like this a PITA to find/track down. Arc shows no activity at all ever, for anything. Cryptic shows my account guard stuff (yes, it's on), but only shows access from my PC (not that authorized PCs can't be removed when you're done using them without a trace. Because that's secure).
Mail has a history if the person didn't actively 'remove' transactions after sending them.
Fairly sure you can 'delete' messages and they are gone forever.
Just pointing out a way that can be covered tracks.
Edit: in another thought, is there no 'Zen Store' history that can be reviewed in or out of game that shows what you bought with Zen? I'm sure Cryptic maintains that log I just thought we had some means to review that as well.
I could just not be looking in the right places, but I sure can't find one.
#1 - Zen purchased with real money from "Billing History".
#2 - The Dilithium Exchange which has a History tab.
I challenge you to answer this question askray. Why did my Zen topic get closed and this Zen topic remains opened? You are looking very suspicious in my eyes and in stoatheist eyes.
Hey Cryptic/Perfect World, you want a successful game and be venerated for Star Trek Online? Then make the game with more fun, instead of making the game with more greed.
Then perhaps they need to find a new job and find something they are good at.
Hmmm. Was there a death threat in there somewhere that I am not aware of?
EDIT: I'd also like to clarify that I don't know (or really even care) who Askray is, but it's silly to expect a person to be able to keep tabs on every single post/thread. Then again, I thought this forum had a "report post" button, which it doesn't seem to have, so it really does all rest on the moderators. :shrug: