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Server Outage, December 31st

pwecaptainsmirkpwecaptainsmirk Member Posts: 1,167 Arc User
edited January 2015 in Galactic News Network [PC]
Reports of our servers being down are in. We have our team investigating. Sorry for the inconvenience everyone. Web hope to have the hamsters back in the Computer Core post haste! We will update you with an ETA as soon as we can.

Hope you all have a great NYE!

~CaptainSmirk
Post edited by Unknown User on
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Comments

  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited December 2014
    whatever you just did, got us last 50 people on the server off :(
  • zeven2004zeven2004 Member Posts: 58 Arc User
    edited December 2014
    Sounds like a good time for a Spockism:

    "Sir, there is a multi-legged creature on your shoulder."
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited December 2014
    Hate post? ahm.. It is hard to do that when ordered. I am not used to do that this way.

    ah, ok: Waaaahhhh, Smirk has time to make threads about crashes and is not fixing bugs!

    I pay 14 Euros per month!
  • jst455jst455 Member Posts: 193 Arc User
    edited December 2014
    Reports of our servers being down are in. We have our team investigating. Sorry for the inconvenience everyone. Web hope to have the hamsters back in the Computer Core post haste! We will update you with an ETA as soon as we can.

    Hope you all have a great NYE!

    ~CaptainSmirk

    so hamsters drunk too early?
    Actual Join Date: Feb 2009
  • tinnydancertinnydancer Member Posts: 1
    edited December 2014
    Is it just me or does this always seem to happen after a General Maintenance for Server Stability?
  • megacharge07megacharge07 Member Posts: 476 Arc User
    edited December 2014
    Wasn't there just a server stability patch yesterday? What the hell is going on over at Cryptic?

    A botched Delta Rising (I know, most successful, the players love it bla bla bla) with broken T6 ships with Broken T6 intel powers and severely OP and unballanced faction locked T6 traits. Not even going to mention all the bugs.

    Get it together guys!
    tumblr_mt0cmzAQpC1rm3hhlo2_500.gif
  • mrtoveymrtovey Member Posts: 42 Arc User
    edited December 2014
    why do i pay for this game again?
  • breadandcircusesbreadandcircuses Member Posts: 2,355 Arc User
    edited December 2014
    Reports of our servers being down are in. We have our team investigating. Sorry for the inconvenience everyone. Web hope to have the hamsters back in the Computer Core post haste! We will update you with an ETA as soon as we can.

    Hope you all have a great NYE!

    ~CaptainSmirk

    We already have an awesome NYE. :D
    Ym9x9Ji.png
    meimeitoo wrote: »
    I do not like Geko ether.
    iconians wrote: »
    With each passing day I wonder if I stepped into an alternate reality. The Cubs win the world series. Donald Trump is President. Britain leaves the EU. STO gets a dedicated PvP season. Engineers are "out of control" in STO.​​
  • hanoverfist1970hanoverfist1970 Member Posts: 23 Arc User
    edited December 2014
    Of course.....
  • boaz13boaz13 Member Posts: 7 Arc User
    edited December 2014
    Not good guys...

    I just returned to the game... "was" having fun and strongly considering stopping my LOTRO or SWTOR subscription and start subscribing to STO.. but so far 2 or my 4 days playing the server's been down.

    I don't pay for games I can't play.


    P.S. PLEASE UPDATE YOUR SERVER STATUS ON FACEBOOK.
  • captainobvious09captainobvious09 Member Posts: 182 Arc User
    edited December 2014
    Guys on FB are reporting Champions is down too, so whatever they did, they did it good.
  • slachanceslachance Member Posts: 144 Arc User
    edited December 2014
    won't even complete connecting to launcher.....
  • eltatuseltatus Member Posts: 291 Arc User
    edited December 2014
    And the year could not have ended any different.. fail..
    _________________________________________________

    [SIGPIC][/SIGPIC]
  • captainobvious09captainobvious09 Member Posts: 182 Arc User
    edited December 2014
    slachance wrote: »
    won't even complete connecting to launcher.....

    another reason to boycott ARC
  • menelaeusmenelaeus Member Posts: 1 Arc User
    edited December 2014
    I kinda wonder if they did something silly across the board with their "stability" patch. None of my games that use the Cryptic launcher will get into the actual client. Either that or the guys hammering Sony got bored and decided to go after a different network.
  • otisnobleotisnoble Member Posts: 1,290 Arc User
    edited December 2014
    Reports of our servers being down are in. We have our team investigating. Sorry for the inconvenience everyone. Web hope to have the hamsters back in the Computer Core post haste! We will update you with an ETA as soon as we can.

    Hope you all have a great NYE!

    ~CaptainSmirk

    I know you are being blamed for something that is out of your control as you are not a DEV and this is probably your day off so thanks for the info.
    Fleet Admiral Stephen
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited December 2014
    I havent received any New Year wishes on my mobile phone, very well done Cryptic :(
  • krilldarnkrilldarn Member Posts: 211 Arc User
    edited December 2014
    thanks for the heads up 1 and a 1/2 hours after it started. I don't understand how the forums for neverwinter get updated and told of the outage a good 40-50 mins before anything is posted here....

    perhaps it is time to have a mirror of the main server somewhere else...... after all it is our money your losing...... time to go get some drink and see the new year in....

    Happy new year everyone......
  • nativejoenativejoe Member Posts: 40 Arc User
    edited December 2014
    Arc said it was east coast servers.

    I thought the server was on the west coast...

    Well at anyrate No connection here in Eugene, Oregon, to this or any cryptic game
  • elothoxelothox Member Posts: 170 Arc User
    edited December 2014
    It's a good thing that they didn't wait for a peak playtime when everyone was off of work and school to go on vacation themselves for 2 weeks... oh wait, you did.

    I hate to break this to you guys, but you provide a service, that's your job as a company, and if that's what you want to do, do what every other legitimate company does when they expect an increase in business, have /more/ people work, not less. *looks at Amazon and UPS* yeah.... maybe leaving one guy there to hit the reset button wasn't the best idea.

    Who knows, maybe they are actually there, and that explains the complex detailed patch notes and attention to issues on the forums.
  • thestargazethestargaze Member Posts: 1,020 Arc User
    edited December 2014
    Ahh darn and I was planning to spend my new year on STO, since I am alone anyways.
  • elothoxelothox Member Posts: 170 Arc User
    edited December 2014
    otisnoble wrote: »
    I know you are being blamed for something that is out of your control as you are not a DEV and this is probably your day off so thanks for the info.

    This too.... I'm frustrated, but I know that the fault doesn't necessarily lie with the Devs either, more of a company policy that irks me.

    It's just like that line in the Batman movie, "It's not what your patch notes say, it's what you do that defines you." Or.... something like that.
  • kapla1755kapla1755 Member Posts: 1,249
    edited December 2014
    Is it just me or does this always seem to happen after a General Maintenance for Server Stability?


    "Server Stability Update" is code for server will crash in the next 48hrs for some random reason 95% of the time.
    [SIGPIC][/SIGPIC]
  • keladorkelador Member Posts: 318 Arc User
    edited December 2014
    Maybe when they are fixing the server they might by dumb luck fix the winter event discount bug.
  • smitty51673smitty51673 Member Posts: 1 Arc User
    edited December 2014
    Server stability is nearly as much of an oxymoron as "free to play".
    Chris "2" Smith
    Proteus Fleet Officer
  • tinnydancertinnydancer Member Posts: 1
    edited December 2014
    Well at least the launcher loads now. 13:17 PST
  • kapla1755kapla1755 Member Posts: 1,249
    edited December 2014
    kelador wrote: »
    Maybe when they are fixing the server they might by dumb luck fix the winter event discount bug.


    Naaaw, the fix is on tribble they just like watching us rage on the forums, its only been 15 days since it was officially fixed on tribble. ;)

    Tribble is being brought down for maintenance to update it to build ST.46.20141123a.17 - 12/16/14


    [*]Resolved an issue that was blocking the account discount for the Breen Chell Grett and Breen Plesh Brek Raider.

    [*]If players have owned either ship, the account wide discount for the Winter projects which unlock these should be applied upon logging in.
    [*]If the discount is not immediately applied upon logging in, speak with Q during the Winter Event and transfer to another map.
    [SIGPIC][/SIGPIC]
  • c1cer0c1cer0 Member Posts: 54 Arc User
    edited December 2014
    Oh my...



    keep the server offline until you find more qualified personell....
  • purplesplatpurplesplat Member Posts: 27 Arc User
    edited December 2014
    c1cer0 wrote: »
    Oh my...



    keep the server offline until you find more qualified personell....

    Companies like money. They're not going to find qualified staff for what they're paying people. :p
  • joshmaaaaaaansjoshmaaaaaaans Member Posts: 32 Arc User
    edited December 2014
    Mad kiddies..
    [SIGPIC][/SIGPIC]
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