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So where CAN we discuss moderation policy and the TOS ?

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  • prierinprierin Member Posts: 7 Arc User
    edited December 2014
    The forums are meant to be a harmonious society.

    The forums are here for us to share what we like about the game, and to learn to understand the developers' vision for it.

    There are bug report sections for reporting bugs, and a feedback section for providing feedback.

    The General Discussion community is not the place to do it. That creates disharmony and the aim is to have harmony.

    The best place to discuss moderation policy is in private, by messaging one of the community managers or sending in a support ticket.

    Incorrect. The forums are a place to DISCUSS the matters related to the state of the game, good, bad and in between.

    As far as PMs and tickets. As far as I’ve been able to tell those are just really tools to make YOU feel better as neither are actually responded to with any degree of certainty.
    [SIGPIC][/SIGPIC]
    You will forever be missed and never forgotten.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited December 2014
    This topic, in the eyes of our moderators may cross the line. So be it. If it earns me a ban, so be it.

    I am merely attempting to discover the means by which we, as a group of forum users (customers) of your product (STO) CAN discuss topics of moderation, TOS and thread closing policy, in a constructive manner.

    Simple: nowhere.

    /thread
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  • quepanquepan Member Posts: 540 Arc User
    edited December 2014
    i think its interesting that alot of certain threads have been going on for at least a week or more and now just suddenly locked . one was very creative and fun for the community . and to be honest provided a nice way for players to vent there own feelings towards the game . its sending mixed signals to the community to be honest to start a locking spree now .
  • thutmosis85thutmosis85 Member Posts: 2,358 Arc User
    edited December 2014
    You can't, please remember :

    Offensive ***** are not allowed, since there was ***** in ***** you can't just recreate *****, while posting your *****. Because you should know ***** ***** is against the ****. It doesn't matter if there is no ***** in it, because it's still ***** *****. Got it ?
    Patch Notes : Resolved an Issue, where people would accidently experience Fun.
  • pieeatterpieeatter Member Posts: 0 Arc User
    edited December 2014
    Punish the feds!!!
  • ddesjardinsddesjardins Member Posts: 3,056 Media Corps
    edited December 2014
    The forums are a place to discuss the state of the game, but within a framework of rules. That frame work - whether I agree with them or not - are designed to make this forum usable and manageable.

    So there are topics/players/people that should not be discussed. We don't out people or shame them, nor do we vent vitriol at people for some unseen slight.

    It's a small price to pay for having Cryptic host this conversation, and I'm fine with that.

    If you want to fully speak you mind without a safety net or fear of reprisal, there are many social media platforms happy to host your position. And frankly it's the exterior sites that carry more weight in the long run.

    My Two Bits before the Holidays.

    Having said that - Merry Christmas. Don't burn down the forums in my absence. It's the one aspect of STO I still come back for ;)

    Admiral Thrax
  • leceterleceter Member Posts: 196 Arc User
    edited December 2014
    You know, no company wants to be trolled or have their rules to be questioned, espacially not at their own forums ^^.
    You should probaly duscuss such topics outside Cryptic's range. like Reddit (?) or other social media.
    However, it's like everywhere else: You pay for it, they make the rues :P
  • isawesomeisntisawesomeisnt Member Posts: 59 Arc User
    edited December 2014
    leceter wrote: »
    You know, no company wants to by trolled or their rules to be questioned, espacially not at their own forums ^^.
    You should probaly duscuss such topics outside Cryptic's range. like Reddit (?) or other social media.
    However, it's like everywhere else: You pay for it, they make the rues :P


    But maybe companys also prefer keep their customers happy by giving them good content for their money and so avoid anger in their forums/customer service... well maybe im wrong and abusing the customers and threatening and censor them is the right way.
  • futurepastnowfuturepastnow Member Posts: 3,660 Arc User
    edited December 2014
    PM a moderator or submit a GM ticket to discuss it with them. I'm sure they love those conversations.
  • kristaswiftkristaswift Member Posts: 306 Arc User
    edited December 2014
    This topic, in the eyes of our moderators may cross the line. So be it. If it earns me a ban, so be it.

    I am merely attempting to discover the means by which we, as a group of forum users (customers) of your product (STO) CAN discuss topics of moderation, TOS and thread closing policy, in a constructive manner.

    If you do not want off-company-website discussion to become rampantly negative, which you can not control, a means must be provided to discuss the TOS, Moderation Policy and to raise questions on any "closed without explanation" threads.

    Smarter companies would prefer to keep any negative discussion regarding their product on their own forums, with a post-by-post moderation standard rather than blanket thread closing. Heck, some companies embrace, learn from and even use sarcastic and/or negative discussion as a tool for marketing. In some instances, negative feedback en masse has even granted bad products legendary status.

    If the development team and product managers are so concerned about the negative discussion, perhaps it is time to take what is being said onboard and FIX IT.

    Then, you truly could say Delta Rising is the best expansion ever and the Players Love It!

    Imagine the rejoicing, positive feedback, respect and building bridges this would make with the community (your customers) here and on other sites.

    So, back to my original point, provide a public means of discussing moderation and TOS policy or face a snowballing of negativity on your forums that will just get out of your control.

    I sense persecution coming to this thread...watch out :D
  • oldravenman3025oldravenman3025 Member Posts: 1,892 Arc User
    edited December 2014
    Privately owned corporate forum, it's their way or the highway.


    The rules state that open, public discussion of forum moderation is not allowed. Period.


    You might not like it, OP. But that's life.
  • isawesomeisntisawesomeisnt Member Posts: 59 Arc User
    edited December 2014
    Privately owned corporate forum, it's their way or the highway.


    The rules state that open, public discussion of forum moderation is not allowed. Period.


    You might not like it, OP. But that's life.


    Yeah, never talk, never ask for changes politicaly nor kindly nor with an argument, just go back to grind and spend money. They dont need hear people, they just need their money.
  • mirrorchaosmirrorchaos Member Posts: 9,844 Arc User
    edited December 2014
    This topic, in the eyes of our moderators may cross the line. So be it. If it earns me a ban, so be it.

    I am merely attempting to discover the means by which we, as a group of forum users (customers) of your product (STO) CAN discuss topics of moderation, TOS and thread closing policy, in a constructive manner.

    If you do not want off-company-website discussion to become rampantly negative, which you can not control, a means must be provided to discuss the TOS, Moderation Policy and to raise questions on any "closed without explanation" threads.

    Smarter companies would prefer to keep any negative discussion regarding their product on their own forums, with a post-by-post moderation standard rather than blanket thread closing. Heck, some companies embrace, learn from and even use sarcastic and/or negative discussion as a tool for marketing. In some instances, negative feedback en masse has even granted bad products legendary status.

    If the development team and product managers are so concerned about the negative discussion, perhaps it is time to take what is being said onboard and FIX IT.

    Then, you truly could say Delta Rising is the best expansion ever and the Players Love It!

    Imagine the rejoicing, positive feedback, respect and building bridges this would make with the community (your customers) here and on other sites.

    So, back to my original point, provide a public means of discussing moderation and TOS policy or face a snowballing of negativity on your forums that will just get out of your control.

    what a pipe dream, huh.

    there have been similar threads like this in the past, not as bold as this one but ones where people feel frustrated by the ability for one to have their opinion be heard and accepted by cryptic, the thing is cryptic as far as i am aware have not listened to their community beyond a few occasions but those cases are so rare.

    the end point is, you can do what others suggest and make a support ticket about it or you can put up and play or you can use that exit door over there without an "i quit" thread.
    T6 Miranda Hero Ship FTW.
    Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
  • mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    edited December 2014
    You cannot on these forums.

    But why do you really need it?

    Do you really feel that negative feedback is not allowed on the forums? I think there is plenty around here! The forum doesn't look like a place of sunshine and rainbows to me. And it never has been.


    The rules are not against negative feedback. But negative feedback threads have one problem - they are more likely than others to attract posts that break the rules. People that start insulting other posters, or the development team. That is not okay, not on a human level, and definitely not by the forum rules. It's not a given that every negative feedback thread leads to that. But many do. Some people can't express a negative opinion on a game without resorting to bad language, insults or threats. People make it personal where it shouldn't be.
    Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
  • macroniusmacronius Member Posts: 2,526
    edited December 2014
    What I don't understand is the motivation of forum mods ... who are paid exactly $0 ... by a for-profit company making lots of money from the misery of its players.

    I get that some people go overboard and need to be "modded". But why punish disgruntled players who express their criticism in a civil tone. What exactly is PWE going to do to you ... "fire" you? :D

    Who would they get to volunteer their time exactly in your place?
    "With the first link, the chain is forged. The first speech censored, the first thought forbidden, the first freedom denied, chains us all irrevocably."

    - Judge Aaron Satie
  • markhawkmanmarkhawkman Member Posts: 35,236 Arc User
    edited December 2014
    Privately owned corporate forum, it's their way or the highway.


    The rules state that open, public discussion of forum moderation is not allowed. Period.


    You might not like it, OP. But that's life.
    And by "discussion of moderation" it's really more about people who complain about mod decisions, or try to petition the mods to do something. You could say that discussing what is or isn't a TOS violation is ok, but that tends to result in people crossing the line into stuff that isn't.

    And to the silicon person: no it wouldn't make things better. People who've decided they want it their way will never be content to be told no. They will rage about it no matter what the mods do.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
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  • bluegeekbluegeek Member Posts: 0 Arc User
    edited December 2014
    macronius wrote: »
    But why punish disgruntled players who express their criticism in a civil tone.

    In my view, I've never punished criticism in a civil tone... but I suppose that depends on your definitions of "criticism" and "civil tone". Or even "punished", since I can't hand out infraction points or bans.

    If someone feels otherwise, they're welcome to PM me and discuss it as long as they're not ranting at me. Obviously, due to forum rules, they're not welcome to try to engage me in that discussion here.
    My views may not represent those of Cryptic Studios or Perfect World Entertainment. You can file a "forums and website" support ticket here
    Link: How to PM - Twitter @STOMod_Bluegeek
  • velktravelktra Member Posts: 0 Arc User
    edited December 2014
    macronius wrote: »
    What I don't understand is the motivation of forum mods ... who are paid exactly $0 ... by a for-profit company making lots of money from the misery of its players.

    As someone who used to be an unpaid forum moderator on a different, much larger site... my motivation was that I loved the site and the community. It had nothing to do with money or making people miserable (although just about everyone who received a warning thought it was about making them miserable).
    Demons run when a good man goes to war.
  • kristaswiftkristaswift Member Posts: 306 Arc User
    edited December 2014
    Privately owned corporate forum, it's their way or the highway.


    The rules state that open, public discussion of forum moderation is not allowed. Period.


    You might not like it, OP. But that's life.

    Thats totally cool but why dont put on the rules section instead of being IMPLIED. Not a prob with MODs but RULES ?

    NO THREADS OR POSTINGS IN ANY WAY/SHAPE THAT DIFFER IN NEGATIVE WAYS TO PWE BUSINESS POLICY WILL BE ALLOWED

    or something of that sort...Im cool with that as long we are HONEST with the playerbase. Just creates more flamming with the few that remain here. :D
  • crusader2007crusader2007 Member Posts: 1,883 Arc User
    edited December 2014
    It's ok I know this is not meant to be a troll thread.

    If you have a question about Moderation, make sure to check the TOS first.

    If that does not answer your question, you can send me a PM thru your UserCP.

    If that doesn't get you the answer you were looking for, you can send in a Support Ticket.

    Hope that helps!
    ~CaptainSmirk

    I tried..I was silenced and now this thread is open...not throlling..not flaming...just asking something that does not seem humanly fair. Some are open yet others shut down...some are blacklisted...others let go....just dont seem Ok to one.
    DUwNP.gif

  • neoakiraiineoakiraii Member Posts: 7,468 Arc User
    edited December 2014
    I tried..I was silenced and now this thread is open...not throlling..not flaming...just asking something that does not seem humanly fair. Some are open yet others shut down...some are blacklisted...others let go....just dont seem Ok to one.

    Because his OP was well put, and asked a simple question in a non condescending way
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  • daveynydaveyny Member Posts: 8,227 Arc User
    edited December 2014
    neoakiraii wrote: »
    Because his OP was well put, and asked a simple question in a non condescending way

    But once Smirk answered, why let it continue beyond that post?

    No one else here can give any better or most qualified of an answer.
    STO Member since February 2009.
    I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
    Forever a STO Veteran-Minion
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  • torch0777torch0777 Member Posts: 8 Arc User
    edited December 2014
    Looks like they also nerfed signatures?
  • iconiansiconians Member Posts: 6,987 Arc User
    edited December 2014
    torch0777 wrote: »
    Looks like they also nerfed signatures?

    Nope. Mine is still working. Everything is still because of the Iconians.
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  • markhawkmanmarkhawkman Member Posts: 35,236 Arc User
    edited December 2014
    some players had put rather obnoxious things in their sigs... I think those are the only ones that vanished.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
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  • isawesomeisntisawesomeisnt Member Posts: 59 Arc User
    edited December 2014
    some players had put rather obnoxious things in their sigs... I think those are the only ones that vanished.

    Its obnoxious have a signature saying we love Delta Rising?
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited December 2014
    Its obnoxious have a signature saying we love Delta Rising?

    a few people used pictures of mass murderers and dictators into their signature.

    no company wants to see this on their web presence, especially that it could couse trouble with the law.
  • dpsloss88dpsloss88 Member Posts: 765 Arc User
    edited December 2014
    Reddit......
  • cervantxcervantx Member Posts: 0 Arc User
    edited December 2014
    Maybe there would be a simple solution to the rules discussion topic, instead baning or closing threads, and people going rampage on forums, ther could be a little section in the forum where players could make sugestions about forum rules.
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    GG Cryptic.

    dnirg eht nioj
  • crusader2007crusader2007 Member Posts: 1,883 Arc User
    edited December 2014
    What bothers is that absolute power corrupts people.

    If someone is doing something "bad" in their eyes...tell them what the offense is. It's not implied on:

    http://sto-forum.perfectworld.com/announcement.php?f=128&a=51

    How long will a ban be or types? Its broad and general.

    Either use "ALL" or send individual messages what is wrong in each specific case. We can't read peoples minds :D

    Removing signatures from people without telling them "WHY" or for how long is not really cool in any forum.
    DUwNP.gif

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