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I figured it out
prierin
Member Posts: 7 Arc User
Recently I was having an issue with the game getting to the character select screen and going black, rendering the game impossible to play.
Taking aside the two major issues that need to be fixed BEFORE anything else (nerfing combat pets, as an example): the massive memory leak and lag... it seems Cryptic has another issue: compatibility. I run WIN7. Upon reflection I realized that the issue of the black screen began after a system patch for Windows. I attempted many fixes, including reinstalling the entire game, and nothing... then discovered it was having a conflict with the most recent service pack.
I right-clicked on m,y desktop icon, went into properties, then the compatibility tab and ran a scan to be sure and bingo. Had to revert back to Service Pack 2.
This won't solve every issue that players are having in the game. Those issues have to be fixed in-house by Cryptic. However, if you are having odd issues, I strongly suggest you run a compatibility check for yourself. Ever since I did Ive been able to log in and play again.
Cheers
Taking aside the two major issues that need to be fixed BEFORE anything else (nerfing combat pets, as an example): the massive memory leak and lag... it seems Cryptic has another issue: compatibility. I run WIN7. Upon reflection I realized that the issue of the black screen began after a system patch for Windows. I attempted many fixes, including reinstalling the entire game, and nothing... then discovered it was having a conflict with the most recent service pack.
I right-clicked on m,y desktop icon, went into properties, then the compatibility tab and ran a scan to be sure and bingo. Had to revert back to Service Pack 2.
This won't solve every issue that players are having in the game. Those issues have to be fixed in-house by Cryptic. However, if you are having odd issues, I strongly suggest you run a compatibility check for yourself. Ever since I did Ive been able to log in and play again.
Cheers
[SIGPIC][/SIGPIC]
You will forever be missed and never forgotten.
Post edited by prierin on
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My character Tsin'xing
My PC also runs Win7, and I am having no black screen issues. I do have the same memory leak issues occasionally as have been reported, and I too suffer the same periodic server packet loss and disconnects as a lot of people. Thanks to the OP's suggestion, should I start to encounter the character select black screen issue, I will know what to try first to correct it.
They make a wondrous mess of things. Brave amateurs, they do their part.
You're right: I misread.
I'll have to try this fix out 2moz when I have time to log on.
Correct.
If I am the only one having the black screen o' nothing issue then good. That means it's definately on my end, which is what I suspect. Altering the compatibility of the program to run with SP2 seems to work, but I suspect the overlaying issue is multifaceted.
First, I need a new graphics card. Period. This is entirely my issue and will be resolved.
However, the memory leak, etc. Cryptic needs to get on the ball and get that fixed. From what I understand this is an old issue that they have resolved in the past. Theoretically they should have a jumping off pint to get it resolved now. I strongly suspect the lag and dropout issues for most will resolve if they can get this particular issue fixed.
I'd like to see a HOLD on new content, updates, etc. until the mem leak issue at least is resolved. There's no sense in bringing out new content if a large portion of your playerbase cant enjoy it.
They could be having ISP issues as well. If it happened to one person it could happen to another.
They make a wondrous mess of things. Brave amateurs, they do their part.
Yeah, I have.... multiple times, unfortunatley. It was one of the first things I checked.
But thanks for the tip
But, what SP2?
I run Windows 7 Service Pack 1 - I have no other Windows 7 SP versions.
Only things that show up for SP2 is Vista or XP - and I'm not sure they would help
So, what SP2 are you using? as Win7 does not have a service pack 2 or higher (not according to my windows update).
Good question
Upon reflection, I had to change the compatibility to Win XP Service Pack 2 to get it to work for some reason. Not entirely sure why, to be honest. All I know is that it works.
Cheers for the answer, I had a feeling it was XP SP2 you were on about.
Must be some feature being unloaded when you run the game in that mode. Perhaps it turns off the Aero Desktop features maybe? Or drops some settings to low so it frees up more RAM or CPU for the game.
In my humble opinion, Windows XP SP2 was the best ever windows version ever made. You could throw anything at it and it kept going.