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giegergieger Member Posts: 1 Arc User
I've been in the game for about a week or so.

The server is only up half the time. Seems odd for a game with such a strong IP and being a AAA title (at least at release).

Is this what I can expect? Has PWE dropped this to such a low priority that server stability/availability isn't a worthy issue to address on their part?
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  • empireofsteveempireofsteve Member Posts: 665 Arc User
    edited March 2014
    The first time it was the server, the second the network and the third was an ISP issue. While this does happen it is quite rare outside of major releases with emergency patches.
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  • sfc#5932 sfc Member Posts: 992 Bug Hunter
    edited March 2014
    gieger wrote: »
    I've been in the game for about a week or so.

    The server is only up half the time. Seems odd for a game with such a strong IP and being a AAA title (at least at release).

    Is this what I can expect? Has PWE dropped this to such a low priority that server stability/availability isn't a worthy issue to address on their part?
    Well first off, the servers are up every week unless there's an emergency (like Friday) or outage due to an ISP being down or something. Thursdays are when they perform regular maintenance on the game.

    Recently we have had Server troubles, but it applied to every PWE game, not just STO. And STO is not a low priority in PWE's eyes if the team continues to get funding to create new content on a monthly basis.
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited March 2014
    Except for that one outage that effected everyone, I've had no problems getting into STO this week, and finished my Mirror Rep Project yesterday...

    It sounds like you need to look at this thread... http://sto-forum.perfectworld.com/showthread.php?t=225155
  • ogitalogital Member Posts: 26 Arc User
    edited March 2014
    The current downtime is scheduled maintenance, and it will occur every Thursday. The two extended downtimes we had during the last week were due to server issues. They happen occasionally, but are not common.
    I came to explore foreign Galaxies, and now I'm hunting Rabbits
  • stonesolid42stonesolid42 Member Posts: 8 Arc User
    edited March 2014
    Only up half the time? I thought I spent most of my week in game but I could be hallucinating at this point.
  • stardestroyer001stardestroyer001 Member Posts: 2,615 Arc User
    edited March 2014
    gieger wrote: »
    I've been in the game for about a week or so.

    The server is only up half the time. Seems odd for a game with such a strong IP and being a AAA title (at least at release).

    Is this what I can expect? Has PWE dropped this to such a low priority that server stability/availability isn't a worthy issue to address on their part?

    Oh, wait until Season 9 comes out.
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  • jeffel82jeffel82 Member Posts: 2,075 Arc User
    edited March 2014
    gieger wrote: »
    The server is only up half the time. Seems odd for a game with such a strong IP and being a AAA title (at least at release).

    Is this what I can expect?

    Exaggerations aside, it's been an unusually rough week for the game. It's not what you should expect normally.
    You're right. The work here is very important.
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  • christopher0184christopher0184 Member Posts: 133 Arc User
    edited March 2014
    Oh, wait until Season 9 comes out.

    Given the month-long outage at the launch of Season 8, I'll probably just patch the game and then wait at least a few days, if not an entire week, before logging back in to actually play.
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  • hevachhevach Member Posts: 2,777 Arc User
    edited March 2014
    I love how three emergency maintenances and two server crashes that first weekend get longer every time they're talked about. Though I'm disappointed, the Legacy of Romulus downtime was exaggerated to six weeks by the time we got into non-lore season 9 dev blogs.

    I guess sesason 8 really was a failure, it can't even inspire the same kind of irrational hate.
  • stardestroyer001stardestroyer001 Member Posts: 2,615 Arc User
    edited March 2014
    Given the month-long outage at the launch of Season 8, I'll probably just patch the game and then wait at least a few days, if not an entire week, before logging back in to actually play.

    Same thing as I was thinking. Every time a new season comes out, my mind goes back to LoR.
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  • askrayaskray Member Posts: 3,329 Arc User
    edited March 2014
    Given the month-long outage at the launch of Season 8, I'll probably just patch the game and then wait at least a few days, if not an entire week, before logging back in to actually play.

    Um unless I lost a month somewhere there has never been a month long outage.
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  • rinksterrinkster Member Posts: 3,549 Arc User
    edited March 2014
    gieger wrote: »
    I've been in the game for about a week or so.

    The server is only up half the time. Seems odd for a game with such a strong IP and being a AAA title (at least at release).

    Is this what I can expect? Has PWE dropped this to such a low priority that server stability/availability isn't a worthy issue to address on their part?

    To be fair, you've hit a bad week.

    Outages tend to cluster, which when you think about it is predictable.

    This is just a mini cluster.
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited March 2014
    askray wrote: »
    Um unless I lost a month somewhere there has never been a month long outage.

    October/November when a lot of players could not enter the game. I am a proud member of the Persistent fleet, aka Leper Fleet.

    Still not knowing what bug caused it, it lasted exactly one month until we were able to play again. A patch was succesfully tested in the third week but wasn't released until the next patch day.
  • stf65stf65 Member Posts: 0 Arc User
    edited March 2014
    October/November when a lot of players could not enter the game. I am a proud member of the Persistent fleet, aka Leper Fleet.

    Still not knowing what bug caused it, it lasted exactly one month until we were able to play again. A patch was succesfully tested in the third week but wasn't released until the next patch day.
    Can't enter the game isn't the same thing as the server being down. The last couple of big outages this week were network issues, not server issues. The servers were up, but many people couldn't get to them.
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited March 2014
    stf65 wrote: »
    Can't enter the game isn't the same thing as the server being down. The last couple of big outages this week were network issues, not server issues. The servers were up, but many people couldn't get to them.

    I know there is a difference, but for us it was the same at this time

    It was especially nice because no Event or Sale was expanded
  • stf65stf65 Member Posts: 0 Arc User
    edited March 2014
    I know there is a difference, but for us it was the same at this time

    It was especially nice because no Event or Sale was expanded
    The difference is that one is cryptic's fault and the other isn't.

    Blaming cryptic because your isp pathing takes you through a bad zone is like blaming the airline because a blizzard hits your destination and you can't fly there. It's not the airline's fault and your isp routing isn't cryptic's fault.

    Most of us had no problems logging in back when season 8 came out. I never missed a day.
  • captainrevo1captainrevo1 Member Posts: 3,948 Arc User
    edited March 2014
    gieger wrote: »
    I've been in the game for about a week or so.

    The server is only up half the time. Seems odd for a game with such a strong IP and being a AAA title (at least at release).

    Is this what I can expect? Has PWE dropped this to such a low priority that server stability/availability isn't a worthy issue to address on their part?

    First, you just hit a bad week. normally its fine. there are sporadic problems throughout the year but generally its fine.

    and when there are problems, unfortunately they are not simple fixes that can be tracked down and fixed in 5 minutes.
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited March 2014
    stf65 wrote: »
    The difference is that one is cryptic's fault and the other isn't.

    Blaming cryptic because your isp pathing takes you through a bad zone is like blaming the airline because a blizzard hits your destination and you can't fly there. It's not the airline's fault and your isp routing isn't cryptic's fault.

    Most of us had no problems logging in back when season 8 came out. I never missed a day.

    ??? A couple of hundreds all over the world did not have access to the game right after the update for exactly a month. And I don't think we have the same IPs.

    I did not say it was Cryptic's fault, but ours neither.

    Be thankfull you were not involved in this.
  • mirrorchaosmirrorchaos Member Posts: 9,844 Arc User
    edited March 2014
    gieger wrote: »
    I've been in the game for about a week or so.

    The server is only up half the time. Seems odd for a game with such a strong IP and being a AAA title (at least at release).

    Is this what I can expect? Has PWE dropped this to such a low priority that server stability/availability isn't a worthy issue to address on their part?

    you are getting a false impression of the game, come back in a few months and ask again.
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  • mirrorchaosmirrorchaos Member Posts: 9,844 Arc User
    edited March 2014
    askray wrote: »
    Um unless I lost a month somewhere there has never been a month long outage.

    think that one meant by that launcher? or game issue? that locked players out of the game for months.
    T6 Miranda Hero Ship FTW.
    Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
  • stf65stf65 Member Posts: 0 Arc User
    edited March 2014
    ??? A couple of hundreds all over the world did not have access to the game right after the update for exactly a month. And I don't think we have the same IPs.
    Not trying to disagree with you here. Just wanted to say that a couple of hundred people is nothing. If you assume even 200,000 people are playing the game then 200's about 1/10 of 1% of the players. On any given day there's probably 200 people whose isp is down and they can't get in, or the electricity is out, or whatever.

    Again, not disagreeing with you about the problem, just trying to get across that a small group of people isn't a significant number. The vast majority of us had no issues: 99% of us.
  • edited March 2014
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  • mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    edited March 2014
    askray wrote: »
    Um unless I lost a month somewhere there has never been a month long outage.

    What -every year the game is down for the whole Bieletember! You just now - Just shortly after the Thanksgiving, when the new month starts, you know it happens.

    Or do you belong to the people that miss a whole month every year?
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  • gurugeorgegurugeorge Member Posts: 421 Arc User
    edited March 2014
    gieger wrote: »
    I've been in the game for about a week or so.

    The server is only up half the time. Seems odd for a game with such a strong IP and being a AAA title (at least at release).

    Is this what I can expect? Has PWE dropped this to such a low priority that server stability/availability isn't a worthy issue to address on their part?

    It's something you can expect every now and then (like every few months or so, or maybe a couple of times a year, like that) but not all the time, no. These kinds of occasional problems are par for the course with MMOs, Cryptic aren't the worst for this sort of thing by a long chalk, they're pretty good on the whole.
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