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Forums > Home› Support› PC Gameplay Bug Reports

Kdf tailor still broken *Mar 1th team investigating, see post #58*

mrgardenermrgardener Member Posts: 177 Arc User
edited April 2014 in PC Gameplay Bug Reports
Kdf tailor is still broken I have no option to delete the broken saved outfits please insert this option also i fear even if it is done I still wont have access to the new ones, the tailor option for Kdf is not fixed!

All kdf players still suffering from this please comment on this forum to get the attention of the tech team!
Post edited by mrgardener on
«13

Comments

  • therealfluffytherealfluffy Member Posts: 0 Arc User
    edited March 2014
    I have a KDF Reman where I can't switch to the 4th slot. The first 3 slots work now though.
  • wilbor2wilbor2 Member Posts: 1,684 Arc User
    edited March 2014
    Pmsl u sound shocked that a bug that there have not had on the test server for a real amount of testing time is not fixed. Im not its cryptic sloppy workmanship at its full as normal.
    gs9kwcxytstg.jpg
  • erei1erei1 Member Posts: 4,081 Arc User
    edited March 2014
    As expected, sadly, the KDF tailor is still broken.

    I can't wear my Honor guard armor set, nor the Voth, or any non uniform costume.

    The drop down menu where we can choose off duty/honor guard/... is still missing.
    [SIGPIC][/SIGPIC]
  • borthaniusborthanius Member Posts: 97 Arc User
    edited March 2014
    "Resolved an issue which was causing some KDF captains to not be able to switch to all costumes slots."
    This is a bunch of BS... I still have no access to costume slots 12 & 13. Was going to buy a temporal suit today but still have no reason to do so. Ticket filed but as usual I'm sure nothing will come of it. Lame Cryptic, just lame... :(
  • kokushibyokokushibyo Member Posts: 0 Arc User
    edited March 2014
    Still can't change to the bugged costumes, or edit them.
  • riccarl0riccarl0 Member Posts: 4 Arc User
    edited March 2014
    kokushibyo wrote: »
    Still can't change to the bugged costumes, or edit them.

    +1 , :( me too
  • edgecrysgeredgecrysger Member Posts: 2,740 Arc User
    edited March 2014
    Where are the "good job cryptic, thanks!" sentences now??? i hope one day u guys come to the real world lol.
  • fatman592fatman592 Member Posts: 1,207 Arc User
    edited March 2014
    Yep, the tailor is still broken on my 3 KDF toons...
    startrek.44thfleet.com/
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited March 2014
    OK, the fix QA was able to verify was for KDF costumes that became unuseable after playing "Sphere of Influence". To date, this has been the only KDF costume issue we have been able to reproduce, and I could only get it to happen on one character. That character gave the programmers something to look at, and as a result the cause seems to have been fixed as has the unuseable costume for the test character. This obviously has not fixed every KDF costume issue, but we'll keep working on it.

    From reading this thread, it seems like some of you now have more costumes than available slots. Is that correct?

    Additionally, it sounds like some of you have costumes that still cannot be used even though you have enough slots to accommodate them. Is that correct?

    Is there anything else that I'm missing as far as understanding the problem(s) is concerned?
    STO QA Team
  • bejaymacbejaymac Member Posts: 448 Arc User
    edited March 2014
    Hate to say it, but they have actually fixed it, but in their usual half-assed way.

    By default all of our captains have three costume slots, the main outfit slot is hardcoded to only be used as a Uniform slot, next you have the fleet uniform slot (not in any fleets so mine is always empty), then you have the free universal slot that can take "uniform","off duty" and "formal" outfits. Now I have 2 extra slots for my captains, as I bought a 2-pack last summer, this means that I have 3 universal outfit slots for each of my captains. Now this bug was separating the outfits from the universal slots, leaving me with an outfit I couldn't do anything with, but at the same time is was giving me back the empty slot, that way I could remake the outfit, until it broke again and I'd have to remake it yet again.
    What Cryptic have done is re-attach any broken outfits to any empty universal slots you have, problem is if you were like me you have more outfits than you have slots to put them in, leaving you with outfits you still can't use, they aren't really broken now , it's just we don't have enough empty costume slots to attach them too.

    What you need to do is work out how many costume slots you should have, then you will know if the broken outfits are due to having to many. I already know that I have 5 outfit slots per captain, my Orion has 4 full outfit slots, one empty fleet slot, and one outfit I don't have any slots for, so it doesn't work.
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  • sunseahlsunseahl Member Posts: 827 Arc User
    edited March 2014
    crypticfrost wrote: »
    OK, the fix QA was able to verify was for KDF costumes that became unuseable after playing "A Step Between Stars". To date, this has been the only KDF costume issue we have been able to reproduce, and I could only get it to happen on one character. That character gave the programmers something to look at, and as a result the cause seems to have been fixed as has the unuseable costume for the test character. This obviously has not fixed every KDF costume issue, but we'll keep working on it.

    From reading this thread, it seems like some of you now have more costumes than available slots. Is that correct?

    Additionally, it sounds like some of you have costumes that still cannot be used even though you have enough slots to accommodate them. Is that correct?

    Is there anything else that I'm missing as far as understanding the problem(s) is concerned?


    The drop down that FEDs have for "off duty/Voth/Omega/ETC" is missing on all my KDF toons
    Member of the "Disenchanted"
    drowrulesupreme wrote: »
    We don't want what the Feds have. We want the equivalent. We want fairer treatment. Concern, desire, greed to some extent, and passionate belief that the enough people would buy KDF items to make it worth Cryptic's while.
  • ursusmorologusursusmorologus Member Posts: 5,328 Arc User
    edited March 2014
    As you have probably figured out by now, the corrupt costume slots become detached from the character somehow, so that the costumes are no longer considered as valid (preventing them from being worn or edited). Since this is an OLD BUG some characters have had this happen multiple times, resulting in multiple unusable costume slots. For example, in the image below, all of the "Additional Uniform" slots are unusable / uneditable

    KadraUniformSlotBug.png

    You need to give us a DELETE button so we clear these out.
    [img]http://i183.photobucket.com/albums/x57/UrsusMorologus/MechWarrior Online/Catapult_K2 sig.jpg[/img]
  • sturmjaegersturmjaeger Member Posts: 0 Arc User
    edited March 2014
    I have five costume slots on my KDF captain. The last two are unusable, which I use for off-duty and fleet costumes. My first three slots (korrath, basic costume bits and honor guard) are just fine.

    It almost seems as though the game doesn't register those last two costume slots as being unlocked or something.
  • borthaniusborthanius Member Posts: 97 Arc User
    edited March 2014
    I have 13 costume slots avail on all my toons- combo of purchased slots & rewards. On my KDF captains I am unable to switch to 12 & 13 just standing there. I tried making changes to them in the tailor & they did not work. I tried changing costumes to 12 & 13 using the tailor & this did not work either. Before todays patch my clothing switching stopped @ number 9, so the patch did give me access to 10 & 11 but it's still not fixed completely.
  • seannewboyseannewboy Member Posts: 667 Arc User
    edited March 2014
    crypticfrost wrote: »
    OK, the fix QA was able to verify was for KDF costumes that became unuseable after playing "A Step Between Stars". To date, this has been the only KDF costume issue we have been able to reproduce, and I could only get it to happen on one character. That character gave the programmers something to look at, and as a result the cause seems to have been fixed as has the unuseable costume for the test character. This obviously has not fixed every KDF costume issue, but we'll keep working on it.

    From reading this thread, it seems like some of you now have more costumes than available slots. Is that correct?

    Additionally, it sounds like some of you have costumes that still cannot be used even though you have enough slots to accommodate them. Is that correct?

    Is there anything else that I'm missing as far as understanding the problem(s) is concerned?
    I have 8 costume slots, my rom-kdf has them all filled, i can only switch between the first 4. In the tailor i can not even alter the other 4, or at least not save the alterations.
    New home of the Romulan Republic.
    I have an idea for what Season 11 should be; Season 11: The Big Bug Fix.
    I have not been able to read my bug tickets in over a year, not even the tickets about not being able to see my tickets.
    I find the drama of your signature proof of your immaturity, this means you, DR whiners.
  • theparanoidtheparanoid Member Posts: 94 Arc User
    edited March 2014
    crypticfrost wrote: »
    OK, the fix QA was able to verify was for KDF costumes that became unuseable after playing "A Step Between Stars". To date, this has been the only KDF costume issue we have been able to reproduce, and I could only get it to happen on one character. That character gave the programmers something to look at, and as a result the cause seems to have been fixed as has the unuseable costume for the test character. This obviously has not fixed every KDF costume issue, but we'll keep working on it.

    From reading this thread, it seems like some of you now have more costumes than available slots. Is that correct?

    Additionally, it sounds like some of you have costumes that still cannot be used even though you have enough slots to accommodate them. Is that correct?

    Is there anything else that I'm missing as far as understanding the problem(s) is concerned?

    Yup,

    There this bug from last year.

    http://sto-forum.perfectworld.com/showthread.php?t=616691

    That never been fix or even mention by anyony at cryptic since 4/11/2013
  • erei1erei1 Member Posts: 4,081 Arc User
    edited March 2014
    crypticfrost wrote: »
    OK, the fix QA was able to verify was for KDF costumes that became unuseable after playing "A Step Between Stars". To date, this has been the only KDF costume issue we have been able to reproduce, and I could only get it to happen on one character. That character gave the programmers something to look at, and as a result the cause seems to have been fixed as has the unuseable costume for the test character. This obviously has not fixed every KDF costume issue, but we'll keep working on it.

    From reading this thread, it seems like some of you now have more costumes than available slots. Is that correct?

    Additionally, it sounds like some of you have costumes that still cannot be used even though you have enough slots to accommodate them. Is that correct?

    Is there anything else that I'm missing as far as understanding the problem(s) is concerned?
    I'll try to do my best to explain my situation. There is several problem, and I don't know if they are related, but better having too much information than not enough.

    The missing dropdown menu

    Here is a screenshot. Taken from the slot that used to be my Honor Guard costume.
    As you can see, the dropdown menu used to switch from uniform to honor guard, off duty, voth... is gone. It's missing.
    However, he is still here for the head customization part, and using it there will make it appear on the costume part. Then I can use it to customize my costume, like nothing happened. However, I still can't wear the costume.

    This dropdown menu is also missing on my other character (rom fed and fed), and I can also make it come back using it from the head customization part. However, I can switch my costume with them without any problem.

    Unable to switch my costume
    When I use "Wear" in the tailor, and the costume is not a uniform, it won't work. Same for the right click on portrait menu. It doesn't matter which costume slot I use.

    I quite remember having an "invalid part" error once, when the bug first appeared

    For some reason, copying the character to tribble doesn't copy this bug. At least that was true a few weeks ago.



    Additional infos :
    -This bug appeared right after joining a fleet, for the first time for my KDF. Don't know if it's related (since we have a new costume slot for free).
    -I think this bug appeared before a step between star. I'm not 100% sure however.
    -I have enough costume slot
    -Since the bug appeared, my costume slot almost doubled, for no reason. I've used them, to see if it changed anything to my situation, it didn't. If you want to remove those slot from my account, I don't mind.
    -Since the bug, I've unlocked the Voth Costume. Didn't change anything.



    IMPORTANT : workaround
    While I was making this thread, I was trying several things on the tailor. I found a workaround.
    While using one of the slot I was granted for free for no reason, I used it to make a full Voth costume (unlocked after the bug). Then, I was able to wear it, which was very surprising.
    I changed my Voth costume to my honor guard one, which is bugged on another slot. And I was able to wear it to.

    Hope this help, I can provide additional informations if you want to, just ask.
    [SIGPIC][/SIGPIC]
  • themartianthemartian Member Posts: 247 Arc User
    edited March 2014
    crypticfrost wrote: »
    OK, the fix QA was able to verify was for KDF costumes that became unuseable after playing "A Step Between Stars". To date, this has been the only KDF costume issue we have been able to reproduce, and I could only get it to happen on one character. That character gave the programmers something to look at, and as a result the cause seems to have been fixed as has the unuseable costume for the test character. This obviously has not fixed every KDF costume issue, but we'll keep working on it.

    From reading this thread, it seems like some of you now have more costumes than available slots. Is that correct?

    Additionally, it sounds like some of you have costumes that still cannot be used even though you have enough slots to accommodate them. Is that correct?

    Is there anything else that I'm missing as far as understanding the problem(s) is concerned?

    The bugged costume slots for some KDF captains happened before A Step Between Stars went live. I've only got it on one of my KDF captains and have gained extra slots on that captain so it's more annoying than anything. I'm 99% sure this bug was on the known issues list for a while then disappeared and so when this bug from ASBS appeared (and it's the first I've heard of it) people assumed it was the earlier one that was getting fixed.

    Although looking at this thread it seems that's not the only one. It's no wonder my pet bug (not being able to edit Marauder BO costumes like Feds can with Diplomacy BOs) got forgotten.
    My alt army:
    K'ymara, Orion Engineer. Caedera of Borg, Liberated Borg Tactical, Elyza Vix, Joined Trill Scientist. Christina Bellona, Augmented Human Tactical.
    T'Lana, Vulcan Scientist. Arbol, Martian Tactical. Ayzer Bryn, Joined Trill Engineer. Hawke, Betazoid Scientist. Karna Valkras, Klingon Engineer. Beth Parker, Human Tactical
    Sarel, Romulan Engineer (Federation). Yazuri, Reman Scientist (KDF)
  • ethoirethoir Member Posts: 122 Arc User
    edited March 2014
    Similarly was unable to use my Reman's KDF alliance costume. I couldn't change into it, delete it, or modify it. When I tried it said "costume has invalid parts" even when I made sure it showed me only parts I owned and that I set it as a uniform and not an off-duty slot.

    Somehow the QA fix from today's maintenance managed to get the slot working again so I'm able to wear my Reman KDF uniform once more. That's one annoying bug out of the way, now if they can fix a certain memory leak that results in testures and icons going missing... *cough*
  • mightybobcncmightybobcnc Member Posts: 3,354 Arc User
    edited March 2014
    Forgive my ignorance on the matter but how is it possible to have more costumes than slots? This statement confuses me.

    Are you referring to the ability to save a costume as a .jpg in the game directory that has all the parts info stored in it and then load it again into the tailor?
    Were extra slots accidentally awarded in a bug and then revoked, leaving some with more costumes than slots?
    Joined January 2009
    Finger wrote:
    Nitpicking is a time-honored tradition of science fiction. Asking your readers not to worry about the "little things" is like asking a dog not to sniff at people's crotches. If there's something that appears to violate natural laws, then you can expect someone's going to point it out. That's just the way things are.
  • ursusmorologusursusmorologus Member Posts: 5,328 Arc User
    edited March 2014
    mightybobcnc wrote: »
    Forgive my ignorance on the matter but how is it possible to have more costumes than slots? This statement confuses me.
    The costumes were flagged as not valid (somehow) so the game did not count towards your limit. It would just show you the old costume as an additiional uniform that was not wearable or editable and not part of your valid set. So you make another one, then it would get bugged too. Repeat a few times, you end up with a bunch of invalid costumes
    [img]http://i183.photobucket.com/albums/x57/UrsusMorologus/MechWarrior Online/Catapult_K2 sig.jpg[/img]
  • kokushibyokokushibyo Member Posts: 0 Arc User
    edited March 2014
    I have three unusable slots above the three we get for free. They became available as the originals became unusable. As has been said before, if we had a way to delete costumes we could sort this out ourselves...
  • darkthorne70darkthorne70 Member Posts: 53 Arc User
    edited March 2014
    I ended up since the game began with 9 costume slots only 7 are useful on my original Klingon character (the 2nd one I did has them all strangely) it is frustrating and I did end up submitting a ticket on this today
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited March 2014
    erei1 wrote: »
    I'll try to do my best to explain my situation. There is several problem, and I don't know if they are related, but better having too much information than not enough.

    The missing dropdown menu

    Here is a screenshot. Taken from the slot that used to be my Honor Guard costume.
    As you can see, the dropdown menu used to switch from uniform to honor guard, off duty, voth... is gone. It's missing.
    However, he is still here for the head customization part, and using it there will make it appear on the costume part. Then I can use it to customize my costume, like nothing happened. However, I still can't wear the costume.

    This dropdown menu is also missing on my other character (rom fed and fed), and I can also make it come back using it from the head customization part. However, I can switch my costume with them without any problem.

    Unable to switch my costume
    When I use "Wear" in the tailor, and the costume is not a uniform, it won't work. Same for the right click on portrait menu. It doesn't matter which costume slot I use.

    I quite remember having an "invalid part" error once, when the bug first appeared

    For some reason, copying the character to tribble doesn't copy this bug. At least that was true a few weeks ago.



    Additional infos :
    -This bug appeared right after joining a fleet, for the first time for my KDF. Don't know if it's related (since we have a new costume slot for free).
    -I think this bug appeared before a step between star. I'm not 100% sure however.
    -I have enough costume slot
    -Since the bug appeared, my costume slot almost doubled, for no reason. I've used them, to see if it changed anything to my situation, it didn't. If you want to remove those slot from my account, I don't mind.
    -Since the bug, I've unlocked the Voth Costume. Didn't change anything.



    IMPORTANT : workaround
    While I was making this thread, I was trying several things on the tailor. I found a workaround.
    While using one of the slot I was granted for free for no reason, I used it to make a full Voth costume (unlocked after the bug). Then, I was able to wear it, which was very surprising.
    I changed my Voth costume to my honor guard one, which is bugged on another slot. And I was able to wear it to.

    Hope this help, I can provide additional informations if you want to, just ask.

    Thank you, your post is very helpful. Can you get me the name@handle for the affected character? Feel free to PM me if you don't want to post it here.

    For everyone else, if what you are experience is NOT similar to what erei1 is describing, let me know what you are experiencing.

    Thank you for your assistance.
    STO QA Team
  • erei1erei1 Member Posts: 4,081 Arc User
    edited March 2014
    crypticfrost wrote: »
    Thank you, your post is very helpful. Can you get me the name@handle for the affected character? Feel free to PM me if you don't want to post it here.

    For everyone else, if what you are experience is NOT similar to what erei1 is describing, let me know what you are experiencing.

    Thank you for your assistance.
    Shyia@erei
    [SIGPIC][/SIGPIC]
  • mandoknight89mandoknight89 Member Posts: 1,687 Arc User
    edited March 2014
    I have erei1's problem. Zhaelyn@MandoKnight (KDF-allied Reman) and K'Lara@MandoKnight are both affected as I recall. Zhaelyn has had the problem occur multiple times.
  • darkthorne70darkthorne70 Member Posts: 53 Arc User
    edited March 2014
    my problem is similar... Mirak'satar@Darkthorne is the character name
  • sturmjaegersturmjaeger Member Posts: 0 Arc User
    edited March 2014
    I think my problem is pretty similar. Vharja@chazio is the character.
  • farinat0rfarinat0r Member Posts: 0 Arc User
    edited March 2014
    erei1 wrote: »
    Here is a screenshot. Taken from the slot that used to be my Honor Guard costume.
    As you can see, the dropdown menu used to switch from uniform to honor guard, off duty, voth... is gone. It's missing.

    I never considered this to be an unknown bug. I could find that drop down menu only in the head section on all of my chars since revamp of the tailor. :confused:
  • selraxxxselraxxx Member Posts: 89 Arc User
    edited March 2014
    Still broken, about half the slots I purchased are still useless. I hate to say I wasn't surprised... but I wasn't. :mad:

    At least allow us the ability to delete/reset the slot

    Would be a good thing for everyone.

    Character is Chi@SelVonSelrach
    [SIGPIC][/SIGPIC]
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