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Forums > Home› Support› PC Gameplay Bug Reports

Account Bank

assassinsangelassassinsangel Member Posts: 0 Arc User
edited January 2014 in PC Gameplay Bug Reports
I cannot access my account bank, I've submitted a ticket to report the problem 2 weeks ago. Still can't access my Account Bank and there is some Mirror Universe ships in there that i would really like to retrieve!
Post edited by assassinsangel on

Comments

  • doffingcomradedoffingcomrade Member Posts: 0 Arc User
    edited January 2014
    That's pretty vague. WHY can't you access it? What happens if you attempt to do so?
    [SIGPIC][/SIGPIC]
  • assassinsangelassassinsangel Member Posts: 0 Arc User
    edited January 2014
    it just tells me that i cant access my account bank. if i knew why i cant access it, then i wouldnt be on here posting about it.. especially after submitting 3 tickets about it from 3 different characters! i
  • askrayaskray Member Posts: 3,329 Arc User
    edited January 2014
    assassinsangel wrote: »
    it just tells me that i cant access my account bank. if i knew why i cant access it, then i wouldnt be on here posting about it.. especially after submitting 3 tickets about it from 3 different characters! i

    Multiple tickets about the same issue doesn't help any as those tickets just get plopped to the bottom of the queue. 1 GM ticket is suffice then being patient. It may take a bit to get a response unless you filed a bug report ticket then you won't ever get one as bug reports only get replies when absolutely necessary.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • assassinsangelassassinsangel Member Posts: 0 Arc User
    edited January 2014
    i did file a bug report ticket because i should be able to access my account bank. i was able to before and now for whatever reason, i cannot. its been 3 weeks since i submitted the first ticket. and ive never had to wait this long before
  • galantdramongalantdramon Member Posts: 23 Arc User
    edited January 2014
    This hit me too, although I don't use it often, I do use it. The first time I didn't pay much attention, as it was just before a "surprise server downtime" (*cough* crash *cough*) so I figured it was just a part of the issue.

    Tried just a bit ago, and it says "not available". What makes me wonder (and what I put in the report), I checked the account dashboard thing from the STO website link, and got "you have never subscribed". I went in game to file a ticket to account/billing, and got a slightly different addy to check my info, which did say I was subscribed.

    wtf?

    So -something- is wrong -somewhere-...now the questions are what, where, and when can I get back into my account bank, as I do keep stuff there (like regenerators and ship components and stuff).
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