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[Season 8] Holodeck crashes on startup (Latest update: Pg. 319, post #3190)

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  • finaltom5finaltom5 Member Posts: 2 Arc User
    edited November 2013
    finaltom5 wrote: »
    Still getting 25316319 on holodeck, but good to see that others with this number is getting into tribble.

    A new Nvidia driver came out today for geforce.

    Gforce 331.82 Game ready driver, version 331.65


    Update: I installed the new driver from Nvidia, restarted computer and tried to start the game. I made it to the same screen and it still crashed, but it gave me a "Unknown" for an error code. The most interesting part is the debug log. that I reset before I tried to load into the game.

    It is as follows:
    [1120/075429:ERROR:backend_impl.cc(2083)] Corrupt Index file
    [1120/075429:ERROR:cache_util_win.cc(43)] Unable to move the cache: 0
    [1120/075429:ERROR:backend_impl.cc(134)] Unable to move cache folder C:\Program Files\Perfect World Entertainment\Star Trek Online_en\cef_cache to C:\Program Files\Perfect World Entertainment\Star Trek Online_en\old_cef_cache_000
    [1120/075429:ERROR:backend_impl.cc(221)] Unable to create cache
    [1120/075435:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)


    A link to my bug report with my specs, when this first started.
    http://techsupport.perfectworld.com/showthread.php?t=38981

    Thinking about deleting my ".patch, piggs and prepatch files and doing a new patch upload. What ya think?
    My original code was: 25316319
    Hope they see this.
  • ransom2375ransom2375 Member Posts: 243 Arc User
    edited November 2013
    I've decoded that as:

    *112* (of us), *365 & 365* (have been waiting 2 years),
    *3-2-1* (what we'll all be saying after Thursdays patch before we click Engage?).

    *(Hangs head in shame after googling it...)

    Good one!
    Nice try, and thx. :)

    For all who wanna see & here the resolution: Jump!

    Two related compositions: Kara Remembers & All Along The Watchtower
    Star Trek Online: Foundry 02.12.2010 - 11.04.2019
  • chrisolliecchrisolliec Member Posts: 256 Arc User
    edited November 2013
    Too bad I can't watch YouTube vids since the launch of The Sphere... :/

    But I think I was pretty close with my second, well hidden guess... ;)
    "I came from a time long gone, saw many other times...
    But I'm still a mere human."
    Vice Admiral Chris Curtiss, Temporal Ambassador
  • icellicell Member Posts: 0 Arc User
    edited November 2013
    everyone shouldn't have much of a problem the next patch that was put on tribble fixed log in issues I was able to log in as for others not sure just know they've come up a fix that's going to work on alot of people who've been having issues so far i've been able to get on tribble just not holodeck the patch should be up and done by tommorow since that's what bran said since it was done yesterday it'd be patched by tursday.
  • trahdahlintrahdahlin Member Posts: 50 Arc User
    edited November 2013
    WOW!!!! Over an hour to patch, and still does not work and crashes just before LoR screen......This time the error code I got was *Unknown*......Way to go guys. Still no resolution. :mad::mad::mad::mad:
  • chrisolliecchrisolliec Member Posts: 256 Arc User
    edited November 2013
    An hour? What kind of connection do you have? :eek:
    "I came from a time long gone, saw many other times...
    But I'm still a mere human."
    Vice Admiral Chris Curtiss, Temporal Ambassador
  • wanderernotlostwanderernotlost Member Posts: 192 Arc User
    edited November 2013
    Progress ? Went from error ticket # 18897741 to unknown ? Here's hoping.
    [SIGPIC][/SIGPIC]


    SPACE, THE PRISON OF INFINITY, THE LOST FRONTIER
  • raventomoeraventomoe Member Posts: 723 Arc User
    edited November 2013
    icell wrote: »
    everyone shouldn't have much of a problem the next patch that was put on tribble fixed log in issues I was able to log in as for others not sure just know they've come up a fix that's going to work on alot of people who've been having issues so far i've been able to get on tribble just not holodeck the patch should be up and done by tommorow since that's what bran said since it was done yesterday it'd be patched by tursday.

    There is still at least one or two outstanding error tickets but it looks like 18897741 might have been the major source issue (and still the one I am getting).

    EDIT: Hoping Branflakes comes in to let us know how that ticket is progressing in being worked on. After that, I hope The Stahl gives the Team that worked on this issue the rest of the week off.
    "The Multiverse, the ultimate frontier..."
    Thus begins...Lyrical Trek
  • chrisolliecchrisolliec Member Posts: 256 Arc User
    edited November 2013
    Funny. Trying to log in and get the "unknown" error code instead of the 18897741. :blink:
    Oh, and the error window now closes by itself without any possibility to type anything in there.
    Happened as well on Tribble as on Holodeck.
    Didn't have any update to load since my last 18897741 error, though.
    "I came from a time long gone, saw many other times...
    But I'm still a mere human."
    Vice Admiral Chris Curtiss, Temporal Ambassador
  • kemchakemcha Member Posts: 343 Arc User
    edited November 2013
    Here's how tomorrow's patch is going to go:

    1. Load STO Launcher
    2. Cryptic's Patch is applied
    3. Hit "Engage"
    4. STO loads
    5. Reaches Character Screen
    6. Pop-Up Window: "You Have Been Banned For Submitting Too Many Crash Report Support Tickets"
    7. Thank You For Playing STO
    8. STO Crashes
    9. Submit Crash Report
    possibilities are a thing of hope, sometimes it drives us toward something better
  • chrisolliecchrisolliec Member Posts: 256 Arc User
    edited November 2013
    kemcha wrote: »
    Here's how tomorrow's patch is going to go:

    1. Load STO Launcher
    2. Cryptic's Patch is applied
    3. Hit "Engage"
    4. STO loads
    5. Reaches Character Screen
    6. Pop-Up Window: "You Have Been Banned For Submitting Too Many Crash Report Support Tickets"
    7. Thank You For Playing STO
    8. STO Crashes
    9. Submit Crash Report
    Well, I think they put a lock on that by creating the self-terminating "unknown"-error code... ;)
    "I came from a time long gone, saw many other times...
    But I'm still a mere human."
    Vice Admiral Chris Curtiss, Temporal Ambassador
  • wanderernotlostwanderernotlost Member Posts: 192 Arc User
    edited November 2013
    kemcha wrote: »
    Here's how tomorrow's patch is going to go:

    1. Load STO Launcher
    2. Cryptic's Patch is applied
    3. Hit "Engage"
    4. STO loads
    5. Reaches Character Screen
    6. Pop-Up Window: "You Have Been Banned For Submitting Too Many Crash Report Support Tickets"
    7. Thank You For Playing STO
    8. STO Crashes
    9. Submit Crash Report



    Don't give'em any ideas.
    [SIGPIC][/SIGPIC]


    SPACE, THE PRISON OF INFINITY, THE LOST FRONTIER
  • trahdahlintrahdahlin Member Posts: 50 Arc User
    edited November 2013
    ClearWire. Never had any issue with it until now. Connection is top notch too. Everything went to hell for me as soon as S8 dropped.
  • kemchakemcha Member Posts: 343 Arc User
    edited November 2013
    LOLS :D

    Have you even considered that Cryptic has already thought of what I posted? LOLS
    possibilities are a thing of hope, sometimes it drives us toward something better
  • wanderernotlostwanderernotlost Member Posts: 192 Arc User
    edited November 2013
    trahdahlin wrote: »
    ClearWire. Never had any issue with it until now. Connection is top notch too. Everything went to hell for me as soon as S8 dropped.

    (insert witty remark here)
    [SIGPIC][/SIGPIC]


    SPACE, THE PRISON OF INFINITY, THE LOST FRONTIER
  • trahdahlintrahdahlin Member Posts: 50 Arc User
    edited November 2013
    This is the work of Q...I just know it is.:confused::mad:
  • chrisolliecchrisolliec Member Posts: 256 Arc User
    edited November 2013
    trahdahlin wrote: »
    This is the work of Q...I just know it is.:confused::mad:
    I think, if it was him, we'd rather get the error code 00101010...
    "I came from a time long gone, saw many other times...
    But I'm still a mere human."
    Vice Admiral Chris Curtiss, Temporal Ambassador
  • trahdahlintrahdahlin Member Posts: 50 Arc User
    edited November 2013
    An hour? What kind of connection do you have? :eek:
    I think, if it was him, we'd rather get the error code 00101010...

    But that would be too simple.
  • mathewprime1mathewprime1 Member Posts: 103 Arc User
    edited November 2013
    kemcha wrote: »
    Here's how tomorrow's patch is going to go:

    1. Load STO Launcher
    2. Cryptic's Patch is applied
    3. Hit "Engage"
    4. STO loads
    5. Reaches Character Screen
    6. Pop-Up Window: "You Have Been Banned For Submitting Too Many Crash Report Support Tickets"
    7. Thank You For Playing STO
    8. STO Crashes
    9. Submit Crash Report

    lmfao i know right.. but they still havent found a fix to two other tickets. hopefully they will by tomorrow.
    Fleet Admiral Mathew Prime.
  • chrisolliecchrisolliec Member Posts: 256 Arc User
    edited November 2013
    trahdahlin wrote: »
    But that would be too simple.
    Well, would still send our minds fleeing if we'd see that number popping up, wouldn't it? ;)
    "I came from a time long gone, saw many other times...
    But I'm still a mere human."
    Vice Admiral Chris Curtiss, Temporal Ambassador
  • trahdahlintrahdahlin Member Posts: 50 Arc User
    edited November 2013
    Well, would still send our minds fleeing if we'd see that number popping up, wouldn't it? ;)

    Yeah I suppose it would lol. even more bizarre would be getting a nanunanu error code.
  • ransom2375ransom2375 Member Posts: 243 Arc User
    edited November 2013
    kemcha wrote: »
    Here's how tomorrow's patch is going to go:

    1. Load STO Launcher
    2. Cryptic's Patch is applied
    3. Hit "Engage"
    4. STO loads
    5. Reaches Character Screen
    6. Pop-Up Window: "You Have Been Banned For Submitting Too Many Crash Report Support Tickets"
    7. Thank You For Playing STO
    8. STO Crashes
    9. Submit Crash Report

    It could also go like this:

    1. Load STO Launcher
    2. Cryptic's Patch is applied
    3. Hit "Engage"
    4. STO loads
    5. Reaches Character Screen
    6. At the time any captain reaches his ship, THIS appears on the whole screen.
    7. STO Crashes
    8. Instead of an ID number, THIS LINK is generated.
    9. A final message pops up: "Thank you for waiting for Star Trek Online!"
    Star Trek Online: Foundry 02.12.2010 - 11.04.2019
  • captainoblivouscaptainoblivous Member Posts: 2,284 Arc User
    edited November 2013
    I sure as hell hope I don't get left alone in here. I seem to be the only one with this ticket number!

    26531885

    If you guys do get your issue fixed before I do, would you all kindly leave some reading materials and some snacks for me? Perhaps a sleeping bag? Empty threads can get mighty cold in winter.
    I need a beer.

  • mkolodziej79mkolodziej79 Member Posts: 8 Arc User
    edited November 2013
    I sure as hell hope I don't get left alone in here. I seem to be the only one with this ticket number!

    26531885

    If you guys do get your issue fixed before I do, would you all kindly leave some reading materials and some snacks for me? Perhaps a sleeping bag? Empty threads can get mighty cold in winter.

    Got a care package for u. Ill even include a space heater! Just do the same for me.
  • kemchakemcha Member Posts: 343 Arc User
    edited November 2013
    What nobody realizes is that these glitches could all be interlinked. This Launcher crash could just open the field up to another crash loader. Remember: these all come in 3's. LOLS
    possibilities are a thing of hope, sometimes it drives us toward something better
  • trahdahlintrahdahlin Member Posts: 50 Arc User
    edited November 2013
    I have tried doing an update of my video card driver, but it is up to date.

    Radeon X1250...and not finding much support at all....any help?
  • draconissnoctumdraconissnoctum Member Posts: 0 Arc User
    edited November 2013
    captinwh0 wrote: »
    what did the timout error say on the Details drop down?

    (no i havnt had that)

    It said Fatal Error: Unable to initialize on demand patching and connect to patch server the connection ws idle for too long

    I get that after it crashes at the cryptic screen...ticket 14178516
  • trahdahlintrahdahlin Member Posts: 50 Arc User
    edited November 2013
    kemcha wrote: »
    What nobody realizes is that these glitches could all be interlinked. This Launcher crash could just open the field up to another crash loader. Remember: these all come in 3's. LOLS
    It said Fatal Error: Unable to initialize on demand patching and connect to patch server the connection ws idle for too long

    I get that after it crashes at the cryptic screen...ticket 14178516

    A "Timed Out" error AFTER crash? That is just awesome. SMH
  • ransom2375ransom2375 Member Posts: 243 Arc User
    edited November 2013
    trahdahlin wrote: »
    Radeon X1250...and not finding much support at all....any help?

    Unfortunately there is nothing you (we) can do from our end. Only Cryptic's programmers can fix our crashes. The next patch is coming tomorrow. So fingers crossed. This is Branflakes latest update about our situation.
    Star Trek Online: Foundry 02.12.2010 - 11.04.2019
  • draconissnoctumdraconissnoctum Member Posts: 0 Arc User
    edited November 2013
    trahdahlin wrote: »
    A "Timed Out" error AFTER crash? That is just awesome. SMH

    yeah I feel special I googled the ticket number apparently my ticket was a problem in neverwinter....back in may. however there didn't seem to be a fix and even if there was its the wrong game.
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