would you folks please fix the login server?? I would like to be able to play the game at some point here..
I start the launcher and it takes a while to connect to the patcher. after a few minutes and no download ( on holodeck ) it says engage and moves to the character screen.. The character graphics take approx 1.5 to 2.0 minutes to appear and I click on play.
The program acts as if its connecting then displays a message that ive been disconeccted from the server and i have to start all over again.
A similar thing happened with tribble, but there i was graced with a 594MB patch. It gave me hope.. So much for hope..
I checked the other servers i connect too including a local minecraft server just fo giggles, and no problems there, so it all boils down to your login server..
Given previous conversations in game over the last week or so, I do not believe that i am the only person experiencing these problems. Please look into this.. we would like to play..
Yeah, been trying to log in for the last hour and when I was finally able to get the LAUNCHER to connect, I disconnect getting to the login server.
And when I get past connecting to the login server, I get booted while trying to retrieve my character list.
When I'm able to actually get my character list, they don't load and I get kicked.
If I'm able to get the character to load, I time out trying to load the map.
I'm on CenturyLink like a LOT of the other folks who seem to be having trouble. I *would* blame CenturyLink if the only people having problems were using CL, but there are some who are not.
I guess I'll try back in a while.
Hello. My name is iamynaught and I am an altaholic.
And it's been 6 hours since that players have been complaining. For a problem affecting the playability of the game, I expect a faster response.
And after forking over $200 for an LTS yesterday, you bet I want answers sooner rather than later. At one point yesterday I was lucky if I could get through slotting DOFF missions without an issue. Now I can't stay logged on more than a few minutes...and that's if I get in.
1 <1 ms <1 ms <1 ms 192.168.1.1
2 1 ms 1 ms 1 ms 192.168.2.1
3 8 ms 8 ms 7 ms tn-74-5-216-1.dhcp.embarqhsd.net [74.5.216.1]
4 8 ms 7 ms 7 ms tn-76-5-158-21.sta.embarqhsd.net [76.5.158.21]
5 18 ms 18 ms 18 ms 208-110-248-249.centurylink.net [208.110.248.249
]
6 26 ms 26 ms 27 ms bb-asbnvacy-jx9-02-ae3.0.core.centurytel.net [20
8.110.248.170]
7 26 ms 25 ms 25 ms bb-asbnvacy-jx9-01-ae0.0.core.centurytel.net [20
8.110.248.117]
8 25 ms 25 ms 25 ms dcx2-edge-01.inet.qwest.net [65.113.64.197]
9 25 ms 25 ms 26 ms dcp-brdr-03.inet.qwest.net [205.171.251.6]
10 26 ms 26 ms 25 ms bpr1-so-6-0-0.VirginiaEquinix.savvis.net [208.17
3.52.65]
11 27 ms 27 ms 27 ms cr1-tengig0-8-0-0.washington.savvis.net [204.70.
207.121]
12 32 ms 32 ms 32 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
13 32 ms 31 ms 32 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
14 40 ms 39 ms 38 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
15 37 ms 37 ms 37 ms 206.28.97.137
16 38 ms 38 ms 38 ms internap.Boston.savvis.net [208.172.51.230]
17 38 ms 38 ms 38 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
18 46 ms 38 ms 50 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
19 38 ms 38 ms 38 ms 208.95.185.41
Trace complete.
nettest just hangs on the third port, and can't get into the game to take a screen or use graph
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 3 ms 3 ms 3 ms home [192.168.1.254]
2 12 ms 13 ms 13 ms pa(my ip address).dhcp.embarqhsd.net [my ip address]
3 13 ms 15 ms 13 ms 67.239.95.1
4 25 ms 23 ms 24 ms 208-110-248-217.centurylink.net [208.110.248.217
]
5 24 ms 25 ms 24 ms nyc-edge-04.inet.qwest.net [65.119.250.213]
6 24 ms 24 ms 23 ms nyc-brdr-02.inet.qwest.net [205.171.134.2]
7 25 ms 25 ms 24 ms 63-235-40-42.dia.static.qwest.net [63.235.40.42]
8 24 ms 25 ms 24 ms cr2-te-0-7-3-0.newyork.savvis.net [204.70.224.25
0]
9 24 ms 23 ms 25 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
10 30 ms 32 ms 37 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
11 30 ms 30 ms 31 ms 206.28.97.137
12 31 ms 32 ms 31 ms internap.Boston.savvis.net [208.172.51.230]
13 33 ms 32 ms 33 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
14 140 ms 34 ms 35 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
15 30 ms 29 ms 31 ms 208.95.185.41
Trace complete.
C:\Users\Cargast>
No sign of real problems in tracert, slow on one but not horrible.
I'm on CenturyLink like a LOT of the other folks who seem to be having trouble. I *would* blame CenturyLink if the only people having problems were using CL, but there are some who are not.
I'm also on Centurylink here in Oregon, and although i know this cannot be a century link only problem, I'm not taking them out of the equation just yet. See, because of my finances, i cant pay my bill on the first, and because of that, ive noticed several service anomolies over the past several months, which magically disappear the moment my bill is paid. This time however, the bill is paid and there are no other anomolies taking place.. Its quite frustrating..
nettest froze on me at port 7499, but here is my tracrt report..
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 4 ms 3 ms 5 ms TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
2 27 ms 24 ms 25 ms ptld-dsl-gw48.ptld.qwest.net [207.225.84.48]
3 26 ms 24 ms 24 ms ptld-agw1.inet.qwest.net [207.225.86.121]
4 125 ms 28 ms 28 ms sea-brdr-02.inet.qwest.net [67.14.41.18]
5 28 ms 28 ms 28 ms 208.173.49.93
6 30 ms 31 ms 31 ms msr1-te-0-5-1-0.sea.savvis.net [206.28.98.174]
7 105 ms 103 ms 104 ms cr1-te-0-5-0-2.den.savvis.net [206.28.96.185]
8 92 ms 92 ms 91 ms cr2-tengig-0-7-0-0.chicago.savvis.net [204.70.19
6.246]
9 109 ms 108 ms 111 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]
10 109 ms 109 ms 108 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
11 118 ms 116 ms 117 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
12 115 ms 116 ms 116 ms 206.28.97.137
13 112 ms 110 ms 110 ms internap.Boston.savvis.net [208.172.51.230]
14 110 ms 110 ms 110 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
15 115 ms 123 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
16 115 ms 115 ms 115 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 23 ms 23 ms 24 ms 184.99.0.11
3 23 ms 23 ms 22 ms cosp-agw1.inet.qwest.net [184.99.1.81]
4 58 ms 59 ms 65 ms lap-brdr-03.inet.qwest.net [67.14.22.78]
5 223 ms 59 ms 58 ms 63-235-40-86.dia.static.qwest.net [63.235.40.86]
6 59 ms 59 ms 59 ms cr1-te-0-5-0-3.lay.savvis.net [206.28.97.245]
7 302 ms 300 ms 307 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.
34]
8 105 ms 104 ms 104 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
9 151 ms 114 ms 113 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
10 136 ms 214 ms 295 ms 206.28.97.137
11 310 ms 312 ms 309 ms internap.Boston.savvis.net [208.172.51.230]
12 108 ms 108 ms 108 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
13 115 ms 111 ms 121 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
14 123 ms 133 ms 189 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.x.x
2 233 ms 88 ms 23 ms 184.99.0.11
3 22 ms 22 ms 23 ms cosp-agw1.inet.qwest.net [184.99.1.81]
4 58 ms 58 ms 59 ms lap-brdr-03.inet.qwest.net [67.14.22.78]
5 59 ms 60 ms 59 ms 63-235-40-86.dia.static.qwest.net [63.235.40.86]
6 254 ms 235 ms 59 ms cr1-te-0-5-0-3.lay.savvis.net [206.28.97.245]
7 105 ms 109 ms 105 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.
34]
8 305 ms 356 ms 331 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
9 115 ms 111 ms 113 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
10 111 ms 110 ms 110 ms 206.28.97.137
11 117 ms 162 ms 240 ms internap.Boston.savvis.net [208.172.51.230]
12 138 ms 108 ms 108 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
13 111 ms 121 ms 111 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
14 176 ms 308 ms 315 ms 208.95.185.41
I posted #97 above. I'm also a Centurylink customer. As I said, I'm usually never affected by anything other than complete outages, but this lag and being kicked over and over is horrible. Whatever the problem is, it started last night, and it also broke the "Tour the Galaxy" quest I was doing, and lagging really bad. When I logged on this morning, it was much much worse....basically all day has been horrible lag to where every character in an area just freezes for minutes at a time, then you're kicked.
Nope, I am in Spartanburg, SC using Charter isp. My tracert is great, nettest not working well exactly as sirrunon posted above with timeouts. All i get now when launching game is a blank launcher white screen saying only "Loading. Please wait" lol
Somehow I doubt this is an ISP issue. I'm having all the same issues with STO, however, I can do everything else (stream movies/download windows updates/log into other website0games/STEAM updates for Shogun 2/stream music/upload files) with zero issues!
It looks like Saavis which is located on the east coast is the bottleneck.. We had some issues with them doing MS Flight Sim multiplayer stuff as well. I could be incorrect but if i recall, they also maintain the US - European backbone of the net..
THEY ARE NO HOPE AT ALL!!! They are blaming STO/PWE and something to do with open ports.
Spoke with a stupid first level tech and one of their supervisors.
:mad:
Same, Century Link also. I think it is on PW's end. I can play other mmo's just fine.
Whatever is going on seems to have gotten better, for me at least. I can finally log onto STO with very little lag.
THEY ARE NO HOPE AT ALL!!! They are blaming STO/PWE and something to do with open ports.
Spoke with a stupid first level tech and one of their supervisors.
:mad:
Nooo, this isnt a CL issue. the posted traceroutes prove that. it seems to be bottlenecking at Saavis which is pushing out data return times to being as much as 304 ms, which is an eternity.
I posted #97 above. I'm also a Centurylink customer. As I said, I'm usually never affected by anything other than complete outages, but this lag and being kicked over and over is horrible. Whatever the problem is, it started last night, and it also broke the "Tour the Galaxy" quest I was doing, and lagging really bad. When I logged on this morning, it was much much worse....basically all day has been horrible lag to where every character in an area just freezes for minutes at a time, then you're kicked.
well, as i stated above, it's not centurylink, and also, I dont believe its PWE. Everything points to Saavis. All anyone can do at Cryptic is to contact Saavis and report the problem with them and hope they arent too arrogant to do anything about it.
Agreed, something is very wrong on the server. I'm usually not affected by anything other than a major outage, but all day long there has been terrible lag and "server not responding" glitches, and a whole lot of getting kicked.
It looks like Saavis which is located on the east coast is the bottleneck.. We had some issues with them doing MS Flight Sim multiplayer stuff as well. I could be incorrect but if i recall, they also maintain the US - European backbone of the net..
And therein may lie the problem. Century Link owns Saavis now. They acquired Saavis in 2011. So still a Century Link problem. Grrr, it doesn't matter who is responsible. I just want to play the game dammit!!!
And therein may lie the problem. Century Link owns Saavis now. They acquired Saavis in 2011. So still a Century Link problem. Grrr, it doesn't matter who is responsible. I just want to play the game dammit!!!
yeahh. We all do.. Its most frustrating when you can see the bigger picture and are still held helpless because there isnt a single thing you can do about it besides report the data that you get on your own PC.. I know we slam the guys at cryptic for a lot of things, and sometimes they deserve it, but this time i think we need to give them a bone and the data we can, and hope they can contact the responsible parties to resolve the issue..
today for some reason im having nothing but problems i logged in normaly this after noon then get dc'd and spent the next 2 hours trying to get back in game to find that i cant even log on to my romie now because it automaticaly dc's me so i try my fed toon got in game for like 5 min then lost all abillity to chat or do any thing else and now im back to not being able to get past the launcher again criptic/pwe realy needs to address these issiues before they lose players im already starting to not only regret spending the money i did on the game but also thinking of leaving sto for a game with less problems
today for some reason im having nothing but problems i logged in normaly this after noon then get dc'd and spent the next 2 hours trying to get back in game to find that i cant even log on to my romie now because it automaticaly dc's me so i try my fed toon got in game for like 5 min then lost all abillity to chat or do any thing else and now im back to not being able to get past the launcher again criptic/pwe realy needs to address these issiues before they lose players im already starting to not only regret spending the money i did on the game but also thinking of leaving sto for a game with less problems
Yup.. we're all pretty much getting the same thing.. Please go back to page 3 and post #24. If you can post your tracert to here as well, I think many of us would appreciate it. just remove the reference to your personal IP..
Tracing route to patchserver.crypticstudios.com
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms
2 25 ms 24 ms 25 ms hlrn-dsl-gw07.hlrn.qwest.net
3 25 ms 25 ms 24 ms hlrn-agw1.inet.qwest.net
4 58 ms 127 ms 58 ms lap-brdr-03.inet.qwest.net
5 61 ms 59 ms 58 ms 63-235-40-86.dia.static.qwest.net
6 59 ms 59 ms 59 ms cr1-te-0-5-0-3.lay.savvis.net
7 105 ms 105 ms 105 ms cr2-bundle-pos-1.newyork.savvis.net
8 104 ms 167 ms 105 ms er1-te-2-1.newyorknyd.savvis.net
9 111 ms 113 ms 111 ms msr1-te-0-3-0-0.bos.savvis.net
10 109 ms 109 ms 109 ms
11 108 ms 108 ms 107 ms internap.Boston.savvis.net
12 108 ms 107 ms 107 ms border11.te7-1-bbnet1.bsn.pnap.net
1]
13 110 ms 110 ms 120 ms perfectworldent-4.border11.bsn.pnap.net
14 110 ms 109 ms 109 ms patchserver.crypticstudios.com
Trace complete.
Nettest did not seem to work just stops on port 80.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms XXXXXXXXXXXXX
2 8 ms 7 ms 7 ms XXXXXXXXXXXXXX
3 6 ms 7 ms 7 ms XXXXXXXXXXXXXXX
4 4 ms 7 ms 7 ms mlx-he.network.eplus.net [192.168.128.6]
5 * * * Request timed out.
6 8 ms 7 ms 7 ms fg1-nat.network.eplus.net [192.168.240.2]
7 2 ms 7 ms 7 ms ces-edge-vrrp.network.eplus.net [207.223.31.4]
8 4 ms 7 ms 7 ms 204.29.15.61
9 71 ms 5 ms 7 ms 204.29.12.141
10 47 ms 14 ms 19 ms 204.29.12.21
11 13 ms 15 ms 14 ms 204.29.12.19
12 12 ms 14 ms 15 ms xe-10-3-2.edge4.atlanta2.level3.net [4.30.235.77
]
13 14 ms 15 ms 15 ms ae-2-52.edge1.Atlanta4.Level3.net [4.69.150.79]
14 58 ms 52 ms 52 ms te0-0-0-17.ccr21.atl04.atlas.cogentco.com [154.5
4.12.73]
15 60 ms 62 ms 63 ms te0-1-0-1.mpd21.atl01.atlas.cogentco.com [154.54
.3.173]
16 83 ms 83 ms 92 ms te0-2-0-3.mpd21.dca01.atlas.cogentco.com [154.54
.24.13]
17 82 ms 79 ms 56 ms te0-2-0-6.mpd21.jfk02.atlas.cogentco.com [154.54
.2.65]
18 47 ms 58 ms * te0-2-0-1.ccr21.bos01.atlas.cogentco.com [154.54
.44.10]
19 60 ms 60 ms 62 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
20 63 ms 65 ms 69 ms 38.111.40.114
21 59 ms 60 ms 65 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms 1 ms 1 ms 192.168.2.1
2 <1 ms 1 ms 1 ms 192.168.1.1
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 6 ms 6 ms 7 ms ae-2-52.edge1.Atlanta4.Level3.net [4.69.150.79]
7 6 ms 6 ms 8 ms te0-7-0-17.ccr21.atl04.atlas.cogentco.com [154.5
4.13.5]
8 19 ms 18 ms 18 ms te0-4-0-1.mpd21.atl01.atlas.cogentco.com [154.54
.85.245]
9 72 ms 75 ms 32 ms te0-0-0-3.ccr21.dca01.atlas.cogentco.com [154.54
.28.201]
10 25 ms 34 ms 34 ms te0-7-0-20.mpd21.jfk02.atlas.cogentco.com [154.5
4.1.106]
11 72 ms 31 ms 33 ms te0-2-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.44.58]
12 38 ms 44 ms * te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
13 35 ms 52 ms 44 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 43 ms 41 ms 42 ms 208.95.185.41
Trace complete.
C:\Users\owner>
Attempting a nettest, but the last few attempts have been unsuccessful.
If it helps, ARC isn't showing the STO page from where you select a game to launch from your library.
Comments
I start the launcher and it takes a while to connect to the patcher. after a few minutes and no download ( on holodeck ) it says engage and moves to the character screen.. The character graphics take approx 1.5 to 2.0 minutes to appear and I click on play.
The program acts as if its connecting then displays a message that ive been disconeccted from the server and i have to start all over again.
A similar thing happened with tribble, but there i was graced with a 594MB patch. It gave me hope.. So much for hope..
I checked the other servers i connect too including a local minecraft server just fo giggles, and no problems there, so it all boils down to your login server..
Given previous conversations in game over the last week or so, I do not believe that i am the only person experiencing these problems. Please look into this.. we would like to play..
check post number 24 in this thread
And when I get past connecting to the login server, I get booted while trying to retrieve my character list.
When I'm able to actually get my character list, they don't load and I get kicked.
If I'm able to get the character to load, I time out trying to load the map.
I'm on CenturyLink like a LOT of the other folks who seem to be having trouble. I *would* blame CenturyLink if the only people having problems were using CL, but there are some who are not.
I guess I'll try back in a while.
Losing faith in humanity, one person at a time.
Unfortunately, we have not received ANY updates since then.
The only update was 47 min ago on Twitter:
Star Trek Online @trekonlinegame 47m
Our Engineers are investigating the reports left in this thread: http://sto-forum.perfectworld.com/showthread.php?
And it's been 6 hours since that players have been complaining. For a problem affecting the playability of the game, I expect a faster response.
And after forking over $200 for an LTS yesterday, you bet I want answers sooner rather than later. At one point yesterday I was lucky if I could get through slotting DOFF missions without an issue. Now I can't stay logged on more than a few minutes...and that's if I get in.
2 1 ms 1 ms 1 ms 192.168.2.1
3 8 ms 8 ms 7 ms tn-74-5-216-1.dhcp.embarqhsd.net [74.5.216.1]
4 8 ms 7 ms 7 ms tn-76-5-158-21.sta.embarqhsd.net [76.5.158.21]
5 18 ms 18 ms 18 ms 208-110-248-249.centurylink.net [208.110.248.249
]
6 26 ms 26 ms 27 ms bb-asbnvacy-jx9-02-ae3.0.core.centurytel.net [20
8.110.248.170]
7 26 ms 25 ms 25 ms bb-asbnvacy-jx9-01-ae0.0.core.centurytel.net [20
8.110.248.117]
8 25 ms 25 ms 25 ms dcx2-edge-01.inet.qwest.net [65.113.64.197]
9 25 ms 25 ms 26 ms dcp-brdr-03.inet.qwest.net [205.171.251.6]
10 26 ms 26 ms 25 ms bpr1-so-6-0-0.VirginiaEquinix.savvis.net [208.17
3.52.65]
11 27 ms 27 ms 27 ms cr1-tengig0-8-0-0.washington.savvis.net [204.70.
207.121]
12 32 ms 32 ms 32 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
13 32 ms 31 ms 32 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
14 40 ms 39 ms 38 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
15 37 ms 37 ms 37 ms 206.28.97.137
16 38 ms 38 ms 38 ms internap.Boston.savvis.net [208.172.51.230]
17 38 ms 38 ms 38 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
18 46 ms 38 ms 50 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
19 38 ms 38 ms 38 ms 208.95.185.41
Trace complete.
nettest just hangs on the third port, and can't get into the game to take a screen or use graph
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Cargast>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 3 ms 3 ms 3 ms home [192.168.1.254]
2 12 ms 13 ms 13 ms pa(my ip address).dhcp.embarqhsd.net [my ip address]
3 13 ms 15 ms 13 ms 67.239.95.1
4 25 ms 23 ms 24 ms 208-110-248-217.centurylink.net [208.110.248.217
]
5 24 ms 25 ms 24 ms nyc-edge-04.inet.qwest.net [65.119.250.213]
6 24 ms 24 ms 23 ms nyc-brdr-02.inet.qwest.net [205.171.134.2]
7 25 ms 25 ms 24 ms 63-235-40-42.dia.static.qwest.net [63.235.40.42]
8 24 ms 25 ms 24 ms cr2-te-0-7-3-0.newyork.savvis.net [204.70.224.25
0]
9 24 ms 23 ms 25 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
10 30 ms 32 ms 37 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
11 30 ms 30 ms 31 ms 206.28.97.137
12 31 ms 32 ms 31 ms internap.Boston.savvis.net [208.172.51.230]
13 33 ms 32 ms 33 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
14 140 ms 34 ms 35 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
15 30 ms 29 ms 31 ms 208.95.185.41
Trace complete.
C:\Users\Cargast>
No sign of real problems in tracert, slow on one but not horrible.
nettest is stalled.
contacting nettest server..
Ping: 22.4 msec
Port: 80: 300 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 733 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 327 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 318 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255:
contacting nettest server..
Ping: 31.3 msec
Port: 80: timed out
Port: 80:
contacting nettest server..
Ping: 21.7 msec
Port: 80: 393 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 303 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443:
contacting nettest server..
Ping: 21.7 msec
Port: 80: 233 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 332 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 319 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 384 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 757 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 378 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003:
I'm not getting any further.
*Edit* hey guys I hope you notice your ip address shows up in the second or subsequent line of the tracert. Watch out for that.
Beam up from ESD to Sol... Server not responding.
Close STO (after waiting several minutes) and restart.
Travel from Sol to Sirius Sector block....Server not responding.
Close STO (after waiting several minutes) and restart.
Travel from Sirius Sector block to Beta Ursae....Server not responding.
Close STO (after waiting several minutes) and restart.
Travel from Beta Ursae to Alpha Trianglia....Server not responding.
Close STO.....
Is this happening to other people?
I'm also on Centurylink here in Oregon, and although i know this cannot be a century link only problem, I'm not taking them out of the equation just yet. See, because of my finances, i cant pay my bill on the first, and because of that, ive noticed several service anomolies over the past several months, which magically disappear the moment my bill is paid. This time however, the bill is paid and there are no other anomolies taking place.. Its quite frustrating..
nettest froze on me at port 7499, but here is my tracrt report..
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 4 ms 3 ms 5 ms TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
2 27 ms 24 ms 25 ms ptld-dsl-gw48.ptld.qwest.net [207.225.84.48]
3 26 ms 24 ms 24 ms ptld-agw1.inet.qwest.net [207.225.86.121]
4 125 ms 28 ms 28 ms sea-brdr-02.inet.qwest.net [67.14.41.18]
5 28 ms 28 ms 28 ms 208.173.49.93
6 30 ms 31 ms 31 ms msr1-te-0-5-1-0.sea.savvis.net [206.28.98.174]
7 105 ms 103 ms 104 ms cr1-te-0-5-0-2.den.savvis.net [206.28.96.185]
8 92 ms 92 ms 91 ms cr2-tengig-0-7-0-0.chicago.savvis.net [204.70.19
6.246]
9 109 ms 108 ms 111 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]
10 109 ms 109 ms 108 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
11 118 ms 116 ms 117 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
12 115 ms 116 ms 116 ms 206.28.97.137
13 112 ms 110 ms 110 ms internap.Boston.savvis.net [208.172.51.230]
14 110 ms 110 ms 110 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
15 115 ms 123 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
16 115 ms 115 ms 115 ms 208.95.185.41
Trace complete.
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 23 ms 23 ms 24 ms 184.99.0.11
3 23 ms 23 ms 22 ms cosp-agw1.inet.qwest.net [184.99.1.81]
4 58 ms 59 ms 65 ms lap-brdr-03.inet.qwest.net [67.14.22.78]
5 223 ms 59 ms 58 ms 63-235-40-86.dia.static.qwest.net [63.235.40.86]
6 59 ms 59 ms 59 ms cr1-te-0-5-0-3.lay.savvis.net [206.28.97.245]
7 302 ms 300 ms 307 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.
34]
8 105 ms 104 ms 104 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
9 151 ms 114 ms 113 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
10 136 ms 214 ms 295 ms 206.28.97.137
11 310 ms 312 ms 309 ms internap.Boston.savvis.net [208.172.51.230]
12 108 ms 108 ms 108 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
13 115 ms 111 ms 121 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
14 123 ms 133 ms 189 ms 208.95.185.41
Trace complete.
C:\WINDOWS\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.x.x
2 233 ms 88 ms 23 ms 184.99.0.11
3 22 ms 22 ms 23 ms cosp-agw1.inet.qwest.net [184.99.1.81]
4 58 ms 58 ms 59 ms lap-brdr-03.inet.qwest.net [67.14.22.78]
5 59 ms 60 ms 59 ms 63-235-40-86.dia.static.qwest.net [63.235.40.86]
6 254 ms 235 ms 59 ms cr1-te-0-5-0-3.lay.savvis.net [206.28.97.245]
7 105 ms 109 ms 105 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.
34]
8 305 ms 356 ms 331 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
9 115 ms 111 ms 113 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
10 111 ms 110 ms 110 ms 206.28.97.137
11 117 ms 162 ms 240 ms internap.Boston.savvis.net [208.172.51.230]
12 138 ms 108 ms 108 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
13 111 ms 121 ms 111 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
14 176 ms 308 ms 315 ms 208.95.185.41
Nettest hangs here and never continues:
contacting nettest server..
Local IP: 71.219.225.37
Ping: 333.4 msec
Port: 80:
THEY ARE NO HOPE AT ALL!!! They are blaming STO/PWE and something to do with open ports.
Spoke with a stupid first level tech and one of their supervisors.
:mad:
Same, Century Link also. I think it is on PW's end. I can play other mmo's just fine.
Whatever is going on seems to have gotten better, for me at least. I can finally log onto STO with very little lag.
Hmm, bet I just jinxed myself.
Moved on to semi-better things. >.<
Reboot ~ Mage
http://sto-forum.perfectworld.com/showthread.php?p=10756111#post10756111
Nooo, this isnt a CL issue. the posted traceroutes prove that. it seems to be bottlenecking at Saavis which is pushing out data return times to being as much as 304 ms, which is an eternity.
Already said it but basically ^^...
As bad as it is, im gald im not the only 1..
This this so much this.
Unplayable ATM.
And therein may lie the problem. Century Link owns Saavis now. They acquired Saavis in 2011. So still a Century Link problem. Grrr, it doesn't matter who is responsible. I just want to play the game dammit!!!
yeahh. We all do.. Its most frustrating when you can see the bigger picture and are still held helpless because there isnt a single thing you can do about it besides report the data that you get on your own PC.. I know we slam the guys at cryptic for a lot of things, and sometimes they deserve it, but this time i think we need to give them a bone and the data we can, and hope they can contact the responsible parties to resolve the issue..
Yup.. we're all pretty much getting the same thing.. Please go back to page 3 and post #24. If you can post your tracert to here as well, I think many of us would appreciate it. just remove the reference to your personal IP..
Anyhow, I'm glad the problem has been noticed.
Tracert
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms
2 25 ms 24 ms 25 ms hlrn-dsl-gw07.hlrn.qwest.net
3 25 ms 25 ms 24 ms hlrn-agw1.inet.qwest.net
4 58 ms 127 ms 58 ms lap-brdr-03.inet.qwest.net
5 61 ms 59 ms 58 ms 63-235-40-86.dia.static.qwest.net
6 59 ms 59 ms 59 ms cr1-te-0-5-0-3.lay.savvis.net
7 105 ms 105 ms 105 ms cr2-bundle-pos-1.newyork.savvis.net
8 104 ms 167 ms 105 ms er1-te-2-1.newyorknyd.savvis.net
9 111 ms 113 ms 111 ms msr1-te-0-3-0-0.bos.savvis.net
10 109 ms 109 ms 109 ms
11 108 ms 108 ms 107 ms internap.Boston.savvis.net
12 108 ms 107 ms 107 ms border11.te7-1-bbnet1.bsn.pnap.net
1]
13 110 ms 110 ms 120 ms perfectworldent-4.border11.bsn.pnap.net
14 110 ms 109 ms 109 ms patchserver.crypticstudios.com
Trace complete.
Nettest did not seem to work just stops on port 80.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Owner>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms XXXXXXXXXXXXX
2 8 ms 7 ms 7 ms XXXXXXXXXXXXXX
3 6 ms 7 ms 7 ms XXXXXXXXXXXXXXX
4 4 ms 7 ms 7 ms mlx-he.network.eplus.net [192.168.128.6]
5 * * * Request timed out.
6 8 ms 7 ms 7 ms fg1-nat.network.eplus.net [192.168.240.2]
7 2 ms 7 ms 7 ms ces-edge-vrrp.network.eplus.net [207.223.31.4]
8 4 ms 7 ms 7 ms 204.29.15.61
9 71 ms 5 ms 7 ms 204.29.12.141
10 47 ms 14 ms 19 ms 204.29.12.21
11 13 ms 15 ms 14 ms 204.29.12.19
12 12 ms 14 ms 15 ms xe-10-3-2.edge4.atlanta2.level3.net [4.30.235.77
]
13 14 ms 15 ms 15 ms ae-2-52.edge1.Atlanta4.Level3.net [4.69.150.79]
14 58 ms 52 ms 52 ms te0-0-0-17.ccr21.atl04.atlas.cogentco.com [154.5
4.12.73]
15 60 ms 62 ms 63 ms te0-1-0-1.mpd21.atl01.atlas.cogentco.com [154.54
.3.173]
16 83 ms 83 ms 92 ms te0-2-0-3.mpd21.dca01.atlas.cogentco.com [154.54
.24.13]
17 82 ms 79 ms 56 ms te0-2-0-6.mpd21.jfk02.atlas.cogentco.com [154.54
.2.65]
18 47 ms 58 ms * te0-2-0-1.ccr21.bos01.atlas.cogentco.com [154.54
.44.10]
19 60 ms 60 ms 62 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
20 63 ms 65 ms 69 ms 38.111.40.114
21 59 ms 60 ms 65 ms 208.95.185.41
Trace complete.
Location: Chattanooga, TN
ISP: EPB Fiber Optics
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\owner>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms 1 ms 1 ms 192.168.2.1
2 <1 ms 1 ms 1 ms 192.168.1.1
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 6 ms 6 ms 7 ms ae-2-52.edge1.Atlanta4.Level3.net [4.69.150.79]
7 6 ms 6 ms 8 ms te0-7-0-17.ccr21.atl04.atlas.cogentco.com [154.5
4.13.5]
8 19 ms 18 ms 18 ms te0-4-0-1.mpd21.atl01.atlas.cogentco.com [154.54
.85.245]
9 72 ms 75 ms 32 ms te0-0-0-3.ccr21.dca01.atlas.cogentco.com [154.54
.28.201]
10 25 ms 34 ms 34 ms te0-7-0-20.mpd21.jfk02.atlas.cogentco.com [154.5
4.1.106]
11 72 ms 31 ms 33 ms te0-2-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.44.58]
12 38 ms 44 ms * te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
13 35 ms 52 ms 44 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 43 ms 41 ms 42 ms 208.95.185.41
Trace complete.
C:\Users\owner>
Attempting a nettest, but the last few attempts have been unsuccessful.
If it helps, ARC isn't showing the STO page from where you select a game to launch from your library.
i can see my characters!:eek: lets go on a safe, nice fed toon outside esd..
"server not responding"
:mad:
definately something in the communication between the east coast bottleneck. Anyone know savvis's phone number or address :P