so since I have never gotten any help from cryptic customer service I am going to fellow gamers. I had a error happen while I was playing STO. usually not a big deal. But since that error happened, and the game crashed to desk top, I haven't been able to get back online. The launcher lets me log in. then it starts patching, but with no progress made on the "patch bar". and yes I did download the last patch already. So how does one go about repairing the game/launcher?
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Me playing UT2k4 (red guy) - http://www.youtube.com/watch?v=Wz0DnP7wXnU