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Forums > Home› Star Trek Online General Discussion

Unable to authenticate [Resolved!]

245

Comments

  • usscapitalusscapital Member Posts: 985 Arc User
    edited May 2013
    also getting "Unable to authenticate" , every time cryptic do server work things go to pot after a few hours . whats going on ?
    NERF NERF NERF ONLINE

    DELTA PRICE RISING
  • noristaenoristae Member Posts: 9 Arc User
    edited May 2013
    just woke up and thought I'd log in before work. Apparently, I thought wrong. Also getting the "unable to authenticate" error.
  • player20092player20092 Member Posts: 0 Arc User
    edited May 2013
    Having the same issue, on the web page my account also says I no longer have a subscription (which is interesting, since I bought a lifetime subscription when the game first released back in January 2010).

    I think they might be having server issues.
  • akaar2akaar2 Member Posts: 67 Arc User
    edited May 2013
    Nor only was I not able to log into holodeck after the patch NOW when I try to log in it states 'cannot authenticate'. I'm am out $124.99 from a game I was able to play since launch and now cannot even log into :mad:
  • moggiecanadamoggiecanada Member Posts: 61 Arc User
    edited May 2013
    derbock203 wrote: »
    seriously?
    i thought that problem was sorted out?

    Same here...check your account status as well...see if you are subscription inactive
  • vaewenvaewen Member Posts: 32 Arc User
    edited May 2013
    adrianm63 wrote: »
    few more maintenances and we wont have a server at all.

    If that weren't probably true, it'd be pretty funny...
  • lordvextuslordvextus Member Posts: 22 Arc User
    edited May 2013
    Same issue; Unable to Authenticate, and yet we are all here.
  • philbartucciophilbartuccio Member Posts: 9 Arc User
    edited May 2013
    Same here any word of when this will be corrected?
  • dmastersondmasterson Member Posts: 0 Arc User
    edited May 2013
    Scienfitic Assignment

    Log Into Star Trek Online
    Time to Completion: 2 minutes
    Reward: Access to the game

    Chance of success:
    Critical Success: 6%
    Success: 15%
    Failure: 79%

    Casualty Risk: High
  • captaintrinncaptaintrinn Member Posts: 3 Arc User
    edited May 2013
    Same... This game, I swear. I've been around since beta and it's still as rickety and cantankerous as the day it launched.
  • fiberteksyfirfiberteksyfir Member Posts: 1,207 Arc User
    edited May 2013
    akaar2 wrote: »
    Nor only was I not able to log into holodeck after the patch NOW when I try to log in it states 'cannot authenticate'. I'm am out $124.99 from a game I was able to play since launch and now cannot even log into :mad:

    Yep. Went to change characters and ... connection failed... seems the login server has stopped functioning.
  • lordchaoticlordchaotic Member Posts: 8 Arc User
    edited May 2013
    i am having the exact same trouble. I was online earlier today, same exact network... OH CRYPTIC AND PWE, get on this NOW. I wanna play my Rommie
    ==^^==Fleet Admiral Thrus'Helm Sarbin==^^==
    ==^^==U.S.S. Guardian-X Arbiter Battlecruiser (T6)==^^==
    ==^^==FLEET STATUS: Starfleet Devils, Owner==^^==
  • comrademococomrademoco Member Posts: 1,694 Bug Hunter
    edited May 2013
    3 hours ago I was playing perfectly fine.. fact I manage to log out and log into onther computer, fine.... now I come back after watching Into Darkness for the 2nd time... *love the movie* -Spock 'KHAAAAAAAAAAAAAAAAAAAAAAAN'...

    and now im back and I cant log in either...

    "Unable to authenticate"

    "Me: CRYYYYYYYYYYYYYYYYYYYYYYYYYYPTIIIIIIC"
    6tviTDx.png

  • daedalus27daedalus27 Member Posts: 83 Arc User
    edited May 2013
    Got it after a crash on switching character. Put your log in info, click login, unable to authenticate.
  • ompgaming1ompgaming1 Member Posts: 91 Arc User
    edited May 2013
    I'm a free-player and about 5 minutes ago I got booted off and now I get "unable to authenticate" from the launcher as well.
  • yy911yy911 Member Posts: 5 Arc User
    edited May 2013
    This is getting crazy. With as much money as I have pumped into this game for the last three years...you would think that I could login into the gods damn POS...

    SO YEAH...I AM GETTING UNABLE TO AUTHENTICATE...IT IS 5/27/13 @ 942PM/PST.
  • lordcorrinolordcorrino Member Posts: 163 Arc User
    edited May 2013
    Add me to the list
  • jonsillsjonsills Member Posts: 10,460 Arc User
    edited May 2013
    FWIW, it's the same on all Cryptic games. So if they have anyone available on Memorial Day (a federal holiday here in the US), they've noticed.
    Lorna-Wing-sig.png
  • usscapitalusscapital Member Posts: 985 Arc User
    edited May 2013
    dmasterson wrote: »
    Scienfitic Assignment

    Log Into Star Trek Online
    Time to Completion: 2 minutes
    Reward: Access to the game

    Chance of success:
    Critical Success: 6%
    Success: 15%
    Failure: 79%

    Casualty Risk: High

    this made me lol :D
    NERF NERF NERF ONLINE

    DELTA PRICE RISING
  • cloudwashercloudwasher Member Posts: 21 Arc User
    edited May 2013
    I am getting the unable to authenticate as well.
  • rainynrainyn Member Posts: 7 Arc User
    edited May 2013
    Yep, same here. Unable to authenticate and showing as subscription inactive. But I signed up for lifetime... DOES THIS MEAN I'VE DIED?!
  • cannydogcannydog Member Posts: 148 Arc User
    edited May 2013
    Same Issue here. Its just that their servers can't handle the load of people. After people give up and go do something else things will probably do better. Its just sad that's the way it has to be. They'd make more money on this game with better servers. But they turn people away because of poor planning.

    BTW - The Account Server is also down. I got disconnected, out of the blue, and it wouldn't let me log back in because it was timing out. So I closed down the client and now it can't Authenticate
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited May 2013
    Hi Captains! Logins will be back in just a moment. If you're in-game, you're unaffected. If you're not, you should be able to login shortly.

    Cheers,

    Brandon =/\=
  • freemason4freemason4 Member Posts: 21 Arc User
    edited May 2013
    Count me in. Same bug.
  • rainbowarcanarainbowarcana Member Posts: 38 Arc User
    edited May 2013
    dmasterson wrote: »
    Scienfitic Assignment

    Log Into Star Trek Online
    Time to Completion: 2 minutes
    Reward: Access to the game

    Chance of success:
    Critical Success: 6%
    Success: 15%
    Failure: 79%

    Casualty Risk: High

    You win one (1) internet.

    Yeah I'm getting the same error.
  • penguin44ca1penguin44ca1 Member Posts: 84 Arc User
    edited May 2013
    Same here. switched toons and it clicked off and had to relog and couldn't auth.
  • cptjhuntercptjhunter Member Posts: 2,288 Arc User
    edited May 2013
    Yep, Lost the sound, logged out, and I couldn't log back in. Unable to Authenticate...:mad:
  • akaar2akaar2 Member Posts: 67 Arc User
    edited May 2013
    at least befor I was a the very least still able to get to tribble now ... nothing...
  • crimsonsky32crimsonsky32 Member Posts: 13 Arc User
    edited May 2013
    I am having the exact same problem. I am subscribed to STO and when I go into my account it says inactive and when I try to log into STO or Neverwinter I get a message saying unable to authenticate.
  • freemason4freemason4 Member Posts: 21 Arc User
    edited May 2013
    pwebranflakes wrote: »
    Hi Captains! Logins will be back in just a moment. If you're in-game, you're unaffected. If you're not, you should be able to login shortly.

    Cheers,

    Brandon =/\=

    Go :) thanks, Bran!
This discussion has been closed.