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Unable to Log In Due to Unknown Reasons (We're investigating this)

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  • indyv72indyv72 Member Posts: 29 Arc User
    edited May 2013
    Whoa! This is HEAVY!
  • macroniusmacronius Member Posts: 2,526
    edited May 2013
    Burn baby burn ... STO inferno ... Burn baby burn ... Burn that motha down
    "With the first link, the chain is forged. The first speech censored, the first thought forbidden, the first freedom denied, chains us all irrevocably."

    - Judge Aaron Satie
  • howtokhowtok Member Posts: 0 Arc User
    edited May 2013
    Good Gene Roddenberry was sent to space ... otherwise he would spin in his grave today ...:(
    Better to remain silent and be thought a fool than to speak and to remove all doubt.
  • fonz71fonz71 Member Posts: 346 Arc User
    edited May 2013
    hey folks!
    i'm a customer from europe and i only want to say the perfect world team one thing:

    YOUR EUROPE CUSTOMERS ARE GOING TO BED NOW!

    nice job again!

    ok i think it's safe to fix it now :P
    Don't know why it says i'm an ARC user. i will never use that TRIBBLE Cryptic!
  • pweistheworstpweistheworst Member Posts: 986 Arc User
    edited May 2013
    Finally made it to the character selection screen ... tried to start the game with one of my existing characters (didn't even want to try to create a Romulan yet) ... and BAM! now I'm back to the "Unable to Log In Due To Unknown Reasons" screen.

    Come on ... April Fools Day was almost two months ago.
    In the immortal words of Captain Sisko: "It may not be what you believe, but that doesn't make it wrong."

    Don't believe the lies in this forum. I am NOT an ARC user. I play STO on Steam or not at all.
  • alpha8no0nealpha8no0ne Member Posts: 60 Arc User
    edited May 2013
    captaind3 wrote: »
    Wow...we crushed 1000. We Win :D

    I wonder if it will be fixed before the thread automatically splits to a new one?

    New goal 2000! Or the split which ever is first :D
  • marielangmarielang Member Posts: 93 Arc User
    edited May 2013
    fix fix fix fix fix
  • smokeybacon90smokeybacon90 Member Posts: 2,252 Arc User
    edited May 2013
    My wife has been laughing at me cause I can't get into sto yet. I walked over to her and asked "want to see how my Vent Theta Radiation Console works?". Then I farted in her face. I thought it was funny but she was not amused.

    She probably forgot to load up Hazard Emitters.
    EnYn9p9.jpg
  • nafeasonto1nafeasonto1 Member Posts: 0 Arc User
    edited May 2013
    Quickly MORE lockboxes this will fix the servers!!!
  • johnny111971johnny111971 Member Posts: 1,300 Arc User
    edited May 2013
    So close... got past the unknown error... even got past retrieving maps...

    Then..... Server not responding at 94.03

    Star Trek Online, Now with out the Trek....
  • tbarlowtbarlow Member Posts: 0 Arc User
    edited May 2013
    I've been reading some of the post in this topic and it really kinda gets me Guys lets give them a break there working as quick as they can to get us into the game I know how much of a pain servers and stuff like this can be since I run my own servers web, email and so on and I too am working on making my own game and I know it takes a lot of work , time and dealing with the public so again lets give them a break they well get it up asap so we can play thanks

    tbarlow
  • starmuttstarmutt Member Posts: 16 Arc User
    edited May 2013
    Well... actually got to the character select screen. Though it took 2 mins for the "team" to load up and the 'PLAY' button to become clickable...click... OOOoooo supprise supprise "Unknown Error".

    Could they at least change that to "server overloaded" or "we could not afford another server for this launch"?
    [SIGPIC][/SIGPIC]
    McCoy: In this galaxy, there's a mathematical probability of three million Earth-type planets. And in all of the universe, three million million galaxies like this. And in all of that... and perhaps more, only one of each of us.
  • calistobradycalistobrady Member Posts: 0 Arc User
    edited May 2013
    Got into the game for the first time. It's running like a dog, server completely overloaded.

    Everyone was predicting this would happen and it has.
  • ravinravin Member Posts: 509 Arc User
    edited May 2013
    I demand character wipes! Oops, wrong game. :)
    =\/= ================================ =\/=
    Centurion maximus92
    12th Legion, Romulan Republic
    12th Fleet

    =\/= ================================ =\/=
  • tombmaster123tombmaster123 Member Posts: 29 Arc User
    edited May 2013
    Got to the character screen, but maps won't load.
  • nafeasonto1nafeasonto1 Member Posts: 0 Arc User
    edited May 2013
    tbarlow wrote: »
    I've been reading some of the post in this topic and it really kinda gets me Guys lets give them a break there working as quick as they can to get us into the game I know how much of a pain servers and stuff like this can be since I run my own servers web, email and so on and I too am working on making my own game and I know it takes a lot of work , time and dealing with the public so again lets give them a break they well get it up asap so we can play thanks

    tbarlow

    I refuse to give a company a break that charges for almost every little thing in the game, and makes butt loads of money off the ZEN store, and still have crappy servers. NO EXCUSE.
  • tfomegatfomega Member Posts: 812 Arc User
    edited May 2013
    well... I'm giving up for awhile...

    I AM NOT A FAN OF PWE!!!!
    MEMBER SINCE JANUARY 2010
  • superfoxyplushsuperfoxyplush Member Posts: 87 Arc User
    edited May 2013
    Chalk this one up as a fail. Who running things Dstal there was a reason they asked him to leave the company. Ah I believe it was due to a fubar patch last year.

    I poor money into this game, and the service I get back is appalling. You have a test server yet you can't even get your game working.

    All I have to say is there 300 pink slips in a booklet start issuing them to people.

    Lets be fair here. Since when do they listen to tribble users ? Thats one of the main reason noone tests over there. I hate the new "Indie-dev" UI that looks like somones done it in their dinner break. Most of the graphic updates to the UI are absolutely rubbish and the game is still choked up on many windows showing you nothing.

    And I still can't use 16X AA in the game without it crashing. DX11 is still "beta" .. there are many things wrong that I don't like but many of the bug reports that were actual errors seem to fall upon deaf ears. At least, thats how it feels most of the time, so I stopped testing almost a year ago and I've heard nothing good about tribble since.

    I mean, a "test server" in which you have to pay full price for everything and can't even test lockbox ships / items unless you pull them? Not really a true test server.
  • khan5000khan5000 Member Posts: 3,008 Arc User
    edited May 2013
    Double dumbass on the unknown problem...
    Your pain runs deep.
    Let us explore it... together. Each man hides a secret pain. It must be exposed and reckoned with. It must be dragged from the darkness and forced into the light. Share your pain. Share your pain with me... and gain strength from the sharing.
  • spearhawk2013spearhawk2013 Member Posts: 217 Arc User
    edited May 2013
    I get to retrieve characters, and after 30 seconds of that characters shows up. and press my romulan and press play. it says retrieving list of maps...15 seconds later

    login failed for unknown reason
  • captaind3captaind3 Member Posts: 2,449 Arc User
    edited May 2013
    She probably forgot to load up Hazard Emitters.

    Actually I think that would actually require the EV suit.

    At least he didn't try the Eject Warp Plasma...you know the one that sticks to you.:rolleyes:
    tumblr_mr1jc2hq2T1rzu2xzo9_r1_400.gif
    "Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many — they are few"
  • vulcanclippervulcanclipper Member Posts: 0 Arc User
    edited May 2013
    Well I stayed on for about 5 mins before I got disconnected again, so I am back with you folks:)
  • c0nd1t10nr3dc0nd1t10nr3d Member Posts: 638 Arc User
    edited May 2013
  • zopar1zopar1 Member Posts: 0 Arc User
    edited May 2013
    I got as far as my character list and then it bumped me after I selected my character. Ah well, I been wanting to play all day, guess today is not my day.

    They'll sort it out.

    :o
  • ladymyajhaladymyajha Member Posts: 1,428 Arc User
    edited May 2013
    tbarlow wrote: »
    I've been reading some of the post in this topic and it really kinda gets me Guys lets give them a break there working as quick as they can to get us into the game I know how much of a pain servers and stuff like this can be since I run my own servers web, email and so on and I too am working on making my own game and I know it takes a lot of work , time and dealing with the public so again lets give them a break they well get it up asap so we can play thanks

    tbarlow

    You're right... we should give them a break for not predicting this... because it's never happened in STO before, or any other MMO out there. I mean who could have predicted that Cryptic would have launch problems on launch day?

    No one, this is just shocking... SHOCKING I tell you.
  • klaazklaaz Member Posts: 28 Arc User
    edited May 2013
    It's awesome. Just patched LoR try to log in and BAM, "Unknown Error" I have time to play a bit and what happens? Cryptic drops the proverbial ball. Nice one Cryptic.
  • jackokasonjackokason Member Posts: 86 Arc User
    edited May 2013
    well theory behind this is that more indians than logins. I'm not sure if my last post about doing a force verify will fix it but I think i'll stick with my theory from my pc bugs post.


    "He's dead jim. To many logins"
    Michel "Mic" Nardy
    Fleet Admiral
    Task Force Omega
    United Federation of Planets
  • papabloodpapablood Member Posts: 6 Arc User
    edited May 2013
    Originally Posted by pwebranflakes
    We're continuing to investigate this error -- I've added it to the announcement at the top of the forums, and it's our top priority to fix all of the items on that list ASAP. We have our top engineers on it.

    Cheers,

    Brandon =/\=
    You need to hire Scotty dang it ... lol
    [SIGPIC][/SIGPIC]Target locked Captain....Alpha loaded....5,4,3,2,1.... Target dead captain, locking on next target
  • scotsman22300328scotsman22300328 Member Posts: 20 Arc User
    edited May 2013
  • hygtkilo98hygtkilo98 Member Posts: 98 Arc User
    edited May 2013
    same problem
This discussion has been closed.