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Unable to Log In Due to Unknown Reasons (We're investigating this)

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  • demonstormukdemonstormuk Member Posts: 14 Arc User
    edited May 2013
    Im in, retrieving list of maps.
  • quintarisquintaris Member Posts: 816 Arc User
    edited May 2013
    scorpian76 wrote: »
    'What we did, We did without choice....in the name of Peace and Sanity'
    -The Dev Team

    But not in the name of The Doctor
    w8xekp.jpg
  • queeg9000queeg9000 Member Posts: 39 Arc User
    edited May 2013
    Looks like I picked the wrong day to start playing.Thought it was a registration issue.My launcher seems fine but ingame log in just says "failed to log in for an unknown reason"

    Guess I got to explore the unknown in a different way then I was expecting :D

    First impression of the game is unknown hahahahahahahahahaaaaa
  • xlocutusofborgxxlocutusofborgx Member Posts: 1,376 Arc User
    edited May 2013
    id submize that brandon is held up in the washroom, door is locked and is saying to himself "I dont wanna go back to my desk.. I dont wanna go back to my desk". :P
    borgsignaturecopy2-zpse8618517.png
    R E S I S T A N C E - I S - F U T I L E
  • sjokruhlicasjokruhlica Member Posts: 434 Arc User
    edited May 2013
    tom40s wrote: »
    So can we get in now? how about now? Now?

    Are we there yet? Are we there yet? Are we there yet? Are we there yet?
  • starjumpersixstarjumpersix Member Posts: 210 Arc User
    edited May 2013
    Unknown reasons kick in on retrieving list of maps now too.
    [SIGPIC][/SIGPIC]
    Sup?
  • mortrecmortrec Member Posts: 5 Arc User
    edited May 2013
    dessniper wrote: »
    What is really happening to the Cryptic servers

    http://youtu.be/LzRF-5IWrm0?t=18s

    Damn you Guntucky!!!!

    That might improve the servers in this instance!
  • skipper2107skipper2107 Member Posts: 1 Arc User
    edited May 2013
    hey folks!
    i'm a customer from europe and i only want to say the perfect world team one thing:

    YOUR EUROPE CUSTOMERS ARE GOING TO BED NOW!

    nice job again!
  • theantisainttheantisaint Member Posts: 170 Arc User
    edited May 2013
    all the craptic hamsters in party mood already

    http://www.youtube.com/watch?v=RFPLk5mJ1D4

    OHHH WHAT AN ATMOSPHERE..... THEY LOVE A PARTY WITH A HAPPY ATMOSPHERE

    Oh that was traumatic. :D
  • kaaahhhhhnnnnnkaaahhhhhnnnnn Member Posts: 0 Arc User
    edited May 2013
    I'm In!!!!!!!
  • demonstormukdemonstormuk Member Posts: 14 Arc User
    edited May 2013
    Login failed for unknown reason.

    FFS cryptic, take the god damn server down and fix it already! What...have you got interns working on your servers now!?
  • musicianbassistmusicianbassist Member Posts: 1 Arc User
    edited May 2013
    I logged into the STO launcher ... I waited while downloading and installing the update patch ... I "engaged" the game ... I waited for the Cryptic logo and the game loading progress bar to finish ... when the game proceeds to "retrieving the character list" it fails to login ... for an "unknown reason" after a minute ... Now my favorite game is unplayable.
  • tfomegatfomega Member Posts: 812 Arc User
    edited May 2013
    id submize that brandon is held up in the washroom, door is locked and is saying to himself "I dont wanna go back to my desk.. I dont wanna go back to my desk". :P

    No Brandon.. you get your butt back here and suffer with the rest of us at your keyboard!

    I AM NOT A FAN OF PWE!!!!
    MEMBER SINCE JANUARY 2010
  • mightymoparmightymopar Member Posts: 3 Arc User
    edited May 2013
    I keep getting to the "Retrieving Character List" and minute or two goes by and "Login failed for unknown reason"

    What is going on?
  • alpha8no0nealpha8no0ne Member Posts: 60 Arc User
    edited May 2013
    madalein wrote: »
    y'know everything in the game seems to get done or fixed just by "scanning" it...why don't they try scanning their servers? should fix it in no time :D

    Occasionally you have to hit a control board with your fists too. Maybe try that?
  • donutsmasherdonutsmasher Member Posts: 0 Arc User
    edited May 2013
    "Some bugs only appear when you get a massive influx of 100 thousand people all attempting to do the same thing at the same time."

    That's why it's been being tested on Tribble for the past month or so.


    Yes, because 100 thousand people all went to Tribble to help stress test it didn't they. Oh wait, no they didn't. Reading comprehension isn't required here, but it can save you from from looking silly when you don't actually bother to read a comment before hitting the reply button. Here, have a hug and a stack of pancakes :)
    [SIGPIC][/SIGPIC]
    Sig by my better half.
  • chrondorrchrondorr Member Posts: 0 Arc User
    edited May 2013
    The server was just built too good... ran the game, came up with "42" and it was all over.
  • zidanetribalzidanetribal Member Posts: 220 Arc User
    edited May 2013
  • eviaxeviax Member Posts: 174 Arc User
    edited May 2013
    Yes same here.I can't launch to my charaters selection!!!!!!GOOOOOOOD JOB!!!!!!!
  • chiz80chiz80 Member Posts: 10 Arc User
    edited May 2013
    The Hell? "Unable to start game client, the operation completed successfully"? Um, WHAT!

    Please figure this out pronto
  • captaind3captaind3 Member Posts: 2,449 Arc User
    edited May 2013
    adjournon wrote: »
    Same here. Says "Retrieving List of Characters..." and two minutes later I get "Failed to Log on for Unknown Reasons."

    Help me J.J. Abrams; you're my only hope... wait... sorry. This Disney TRIBBLE has me all mixed up... Huh... Does that make Thanos a member of the Q Continuum?
    Hell no.

    Q don't need an old workman's glove with some trinkets on it to warp reality, they just snap their fingers and warp reality.

    And Q flipped off death and she still went out with him.
    "Some bugs only appear when you get a massive influx of 100 thousand people all attempting to do the same thing at the same time."

    That's why it's been being tested on Tribble for the past month or so.

    Well to be fair, nowhere near the whole population of the game ever plays on Tribble even on reward weekends.
    tumblr_mr1jc2hq2T1rzu2xzo9_r1_400.gif
    "Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many — they are few"
  • starjumpersixstarjumpersix Member Posts: 210 Arc User
    edited May 2013
    Actually, a theory: Maybe what's going on is really an overloaded login server? HINT HINT!
    [SIGPIC][/SIGPIC]
    Sup?
  • tuskin67tuskin67 Member Posts: 1,097 Arc User
    edited May 2013
    Login failed for unknown reason.

    FFS cryptic, take the god damn server down and fix it already! What...have you got interns working on your servers now!?

    have you considered they don't know what the problem is? It sn't happening to everyone.
  • onetonebruteonetonebrute Member Posts: 0 Arc User
    edited May 2013
    Go to https://twitter.com/trekonlinegame for updates on them solving the issues with logging on. Please refrain from repeating unless posts. Thank you and have a nice day.
  • behem0th01behem0th01 Member Posts: 0 Arc User
    edited May 2013
    This stinks been looking forward to playing a rommie since this game came out. Now I cant login :(
  • [Deleted User][Deleted User] Posts: 0 Arc User
    edited May 2013
    Woot! Finally after an hour of trying it manages to not fail to load the characters for the select screen...

    ...

    Then disconnects me back to login after trying to load the maps. TRIBBLE.
  • johnny111971johnny111971 Member Posts: 1,300 Arc User
    edited May 2013
    Im in, retrieving list of maps.

    Bahahahaha... been there.... 3x now.

    Star Trek Online, Now with out the Trek....
  • m1993maestrom1993maestro Member Posts: 0 Arc User
    edited May 2013
    After continuously attempting to log in, I was eventually able to get in. The problem is with the server and too many people trying to log in all at one time. It should resolve itself over time as more servers go online.
    "Music is the single most powerful force in the universe"
    [SIGPIC][/SIGPIC]
  • infinitespacesinfinitespaces Member Posts: 43 Arc User
    edited May 2013
    Still happening here...
    [SIGPIC][/SIGPIC]
  • inertialdampersinertialdampers Member Posts: 7 Arc User
    edited May 2013
    Stardate 2013.05.21: After months in space dock for a major overhaul, the crew were relieved to be finally back aboard the Enterprise. But whilst the Chief Engineer was busy tinkering with our new Warp Core and the Doctor admiring sick bay's new desktop pattern, many of the crew have been reporting problems entering their quarters or reporting to their stations. Two crew members were seriously injured when the turbolift dropped six decks and spontaneously turned into a grand piano, and the replicators on E deck sing "Daisy, Daisy" when asked for anything other than blue Kool Aid. Holodecks 1 and 2 will only show re-runs of I Love Lucy, and our new Quantum Torpedos arrived in Ikea flat packs with instructions that the Universal Translator is unable to decipher.

    When asked what is causing these problems, the computer just says "unknown error".

    I suspect Starfleet has been outsourcing to the Ferengi again to cut labor costs.

    Nevertheless, we must leave space dock on schedule as I fear the Romulan situation is becoming grave. We'll have to take our chances with the ship as it is and hope that Engineering can work out the bugs en route. I just hope the new Warp Core is as good as they promised, or we may all be space dust by the end of the day...
This discussion has been closed.