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Unable to Log In Due to Unknown Reasons (We're investigating this)

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  • rickskynightrickskynight Member Posts: 171 Arc User
    edited May 2013
    I finally logged in... but now Im sitting at the loading screen for whatever part of space I was in and at the "server not responding 400.0s" mark :D

    Its like climbing a mountain.
  • tyranaaltyranaal Member Posts: 12 Arc User
    edited May 2013
    Slow as hell patching and now I can't get in. Not the best expansion launch I've ever seen.
  • kubisan88kubisan88 Member Posts: 1 Arc User
    edited May 2013
    Same here, i went throught hell and back patching 203MB for 2hours :/ then i finally log up, patcher said ok and then Peek-a-boo unknown reason... god-damn-it.. hope they will fix this soon

    I very appreciate this great game and their courage to set it as F2P, cause they are unique and just fine, but come on...
  • melkelzedekmelkelzedek Member Posts: 14 Arc User
    edited May 2013
    guess I'm also on the list of "Login failed for an unknown reason". Superfun!

    Add me to that list of unknown reasons it cannot load the list. I am going to eat... then come back and try again. Hopefully they did not wipe out all of our characters like on trible when they patched it.....
  • xcom43xcom43 Member Posts: 723 Arc User
    edited May 2013
    I am having this issue it is saying could not retrieve the list of chars.

    Then kicks me even though i am a life time sub.

    This is making me seeing red.
    The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.
  • daskippadaskippa Member Posts: 0 Arc User
    edited May 2013
    1986 called they want their 386 server back, the floppies too.
  • hdspringerhdspringer Member Posts: 19 Arc User
    edited May 2013
    don't know why they have to fix something that isn't broke I get to my people select an it wont login
    :mad::(
  • razikhielrazikhiel Member Posts: 0 Arc User
    edited May 2013
    All this can mean only one thing, Cryptics 56k modem crashed.

    It happened to me too, (SCARY, I KNOW) :D

    What I did is I shut-down the launcher completly, waited for a little while, and than restarted it and this solved the problem for me.. (without further ado, thank god).
  • gaevsmangaevsman Member Posts: 3,190 Arc User
    edited May 2013
    Really tired too.. i just got one free day... now it's lost...
    The forces of darkness are upon us!
  • captaind3captaind3 Member Posts: 2,449 Arc User
    edited May 2013
    hatch88 wrote: »
    Im going to guess so many new characters just overloaded it. It'll be a bit before it gets back to working I'd bet. Ahh well. Happens to many games when they drop an expansion
    I would like to think that, but locking out people who already have characters?

    Though it is common for systems failures on expansion release days, very true.
    I had the same issue. But a few moments before that, It wouldn't recognize my password.

    The same, then the launcher crashed.
    tumblr_mr1jc2hq2T1rzu2xzo9_r1_400.gif
    "Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many — they are few"
  • duaths1duaths1 Member Posts: 1,232 Arc User
    edited May 2013
    managed to play to lvl 10

    got booted

    unknown reasons?!? nope, login server crash.. btw - where is the LTS queue?
  • vesterengvestereng Member Posts: 2,252 Arc User
    edited May 2013
    I got character double detected or something after waiting in line for 30 min.

    Now getting "login failed for unknown reason" :D
  • nasaman48nasaman48 Member Posts: 5 Arc User
    edited May 2013
    Same issue.... I log in and then it does the retrieving list of characters and then it says log in failed for some unknown reason....

    Well PWI, are you going to fix this issue or do what you have done countless times in the past.... just blow it off until the next patch?
  • seanzilla4seanzilla4 Member Posts: 5 Arc User
    edited May 2013
    I'll add my voice to those experiencing this issue. I rebooted my machine to make sure it wasn't me, and I submitted a report under the "support" tab.
  • crazygunnerrrcrazygunnerrr Member Posts: 0 Arc User
    edited May 2013
    hsm2k4 wrote: »
    I just want to thank Perfect World for reminding us why this game is free to play... all the frustrations are also free.
    Cry more dude.

    They just released the biggest update ever, they are seeing lots of people logging in at the same, extreme amounts of stress on their servers but you are still crying?

    What do you expect them to do, to get double the servers for the first 2 days?

    Don't get me wrong, it's a shame it happens and PW has lots of things wrong, but from the short time I was ingame, the new interfaces etc etc, is all well made.
    I'd say they did a good job here, all we can do is wait for the stress on the servers to go down, nothing they can do really.
  • demonstormukdemonstormuk Member Posts: 14 Arc User
    edited May 2013
  • kerukiraikerukirai Member Posts: 0 Arc User
    edited May 2013
    The Tal Shiar have currently imprisoned all Romulans, but don't worry. The calvary is on the way.
  • zepharynthezepharynthe Member Posts: 169 Arc User
    edited May 2013
    All patched, but character select times out and gets the error message unable to connect. and kicks me out to log in screen again. Doing this over and over, I exited and relaunched. Still getting the same thing, finishes loading, accessing character select, unable to connect for some unknown reason, back to log in screen.
    I have sworn upon the altar of God, eternal hostility against every form of tyranny over the mind of man.
    Every government degenerates when trusted to the rulers of the people alone. The people themselves are its only safe depositories. Thomas Jefferson (et al)
  • freddothefroggyfreddothefroggy Member Posts: 2 Arc User
    edited May 2013
    Same prob here
  • pattee1pattee1 Member Posts: 4 Arc User
    edited May 2013
    wow i was playing the booted now game is wacked for unknown reason:mad:
  • razikhielrazikhiel Member Posts: 0 Arc User
    edited May 2013
    daskippa wrote: »
    1986 called they want their 386 server back, the floppies too.

    OMG! Heheheh, rofl! Sorry, dont wanna spam this page but.. heheh.. :)
  • startrek7771414startrek7771414 Member Posts: 0 Arc User
    edited May 2013
    Yes, indeed, a whole bunch of times - will not load characters.......
    Good Evening Ladies and Gentlemen.......
  • bond85bond85 Member Posts: 21 Arc User
    edited May 2013
    Ok... so im not worried about waiting to download the patch.....

    done that.. happy days... :D

    I wasnt even upset that i couldnt login for a bit.. :D

    Even then I wasnt worried i was like 1000 in a que (just read a forum):D

    What i was unhappy about what when it loaded 99% of the server it froze and now im back in the que!?!?!?! :eek:

    RARRRRRRRRRRRRRR!!!!!!!!!!!! ?^%?$%""^^?%&^?
  • raverdelightraverdelight Member Posts: 1 Arc User
    edited May 2013
    It almost seems as if they got advice from EA on how to patch a server.....:D
  • jael68jael68 Member Posts: 3 Arc User
    edited May 2013
    Yep. same here. I can't log in due to unknown reasons. Any reasons out there and any fixes
  • snakevorerulessnakevorerules Member Posts: 55 Arc User
    edited May 2013
    and they wonder why not many are willing to pay to play this still. i bought the legacy pack but i cannot see spending 17 dollar a month to pay for constant crashes .
  • omegasignasomegasignas Member Posts: 36 Arc User
    edited May 2013
    when in doubt, blame Q, he's a galactic troll anyways
  • xsxbxelementalxsxbxelemental Member Posts: 6 Arc User
    edited May 2013
    Yes, happening to me, too. I login just fine... it gets to the message: Retrieving Character List... then it sits there for about 1 minute, then I get the message: Login failed for unknown reason, and it pops me to the Login again, and it just continually loops. i even exited out of the login and tried again, same thing.

    atleast i wasnt the only one going threw thoughs loops great time now only if i could play
  • jniebaumjniebaum Member Posts: 43 Arc User
    edited May 2013
    Got the patch done hit engage and it pops up "Unable to start game client : The operation completed successfully."

    Its making me go "Wait... what the..."

    Update: Appears I might have figured out whats wrong I went looking into folders and found that it had patched the Client exe file to be 0kb in size and the launcher dosen't like that. Trying a Verify to fix it.

    Update 2: okay it didn't work and is telling me the file is Locked somehow.
  • hunterpdx1hunterpdx1 Member Posts: 30 Arc User
    edited May 2013
    Yep yep same as 18+ pages before me.

    Good news is someone finally was able to turn up download speed and it finished.
    Bad news is I also have the character retrieval then login fail for unknown reason.

    Worse news is that when the game likely does finally start, a few bumps yet down the road, I'm sure it won't be anything remotely resembling "stable".

    I hope you guys use some of the funds your getting for Legacy Packs to hire additional help and equipment.
This discussion has been closed.