Same for my Romulan. Level 14 and no doffs at all, though the system did open up at level 11. Didn't think to go to the academy to get the free doffs but I was busy doing story episodes.
I finally got my Doffs at level 18. If you are not going to get the intitial officers untile level 18 or so then need to move the unlock to this point or move the initial offering to level 11 as it shows in the progression tray.
If i'm not mistaken you receive the doff at level 11 BUT you need to complete a mission first and contact personally someone on the New Romulan System so he can give you the doff.
I'm leveling my Romulan, hit 12, and got a call from Lt Ferra. No doffs on offer. However, odd thing, I'm allied with the -Klingons-. So not only do I not have any initial doffs, I got a call from the wrong faction. (For that matter, while I don't mind having a chance to recruit doffs from our allied factions, I do hope that at the very least Romulans get their normal doff allotments from leveling from their own faction. Anything less would feel really half-assed.)
I'm leveling my Romulan, hit 12, and got a call from Lt Ferra. No doffs on offer. However, odd thing, I'm allied with the -Klingons-. So not only do I not have any initial doffs, I got a call from the wrong faction. (For that matter, while I don't mind having a chance to recruit doffs from our allied factions, I do hope that at the very least Romulans get their normal doff allotments from leveling from their own faction. Anything less would feel really half-assed.)
I think you do, it's just the original complement that tends to be delayed - in my case, I got it after the first normal doff allotment. Also, I was also hailed by Lt Ferra (at level 19, in my case), but check your mission log: it have me a mission to hail New Romulus, which did give me the doffs.
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My character Tsin'xing