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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Server playing up?

wolfpacknzwolfpacknz Member Posts: 783 Arc User
edited April 2013 in Windows and General: PC, Network, and Other Technical Issues
Got Dc'd few mins ago, ever since launcher just timing out...
[SIGPIC][/SIGPIC]
***Disenchanted***
Real Join Date: Monday, 17 May 2010
Post edited by wolfpacknz on

Comments

  • metalkorekingmetalkoreking Member Posts: 0 Arc User
    edited April 2013
    same here, same country too
    [SIGPIC][/SIGPIC]
  • wolfpacknzwolfpacknz Member Posts: 783 Arc User
    edited April 2013
    metalkoreking wrote: »
    same here, same country too

    Pleased to meet ya mate :)

    Launcher finally loading - EXTREMELY slow to do so, Unable to authenticate
    [SIGPIC][/SIGPIC]
    ***Disenchanted***
    Real Join Date: Monday, 17 May 2010
  • grometasticgrometastic Member Posts: 1 Arc User
    edited April 2013
    why why why.. i just want my shard. same here and cant get back on
  • topper212topper212 Member Posts: 3 Arc User
    edited April 2013
    hello.

    Just want to add that the game is unplayable for me as-well, been like this for about 4 days now and has i have spent about ?300 on this game in the last 12 months i am really peed off about it now.

    From UK via virgin and cogneto servers
  • metalkorekingmetalkoreking Member Posts: 0 Arc User
    edited April 2013
    i was in the middle of CE when it DC'd too! always good to meet NZ'ers on STO

    looks like its just us tho, the fleet still has people logged in from everywhere is in the bloody world
    [SIGPIC][/SIGPIC]
  • wolfpacknzwolfpacknz Member Posts: 783 Arc User
    edited April 2013
    Someone forget to pay Cogent???

    tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 86 ms 99 ms 99 ms telecom.telecom [IP Removed]
    2 48 ms 50 ms 48 ms 122-60-8-1.jetstream.xtra.co.nz [IP Removed]
    3 56 ms 55 ms 53 ms mdr-ip20e-int.msc.global-gateway.net.nz [203.96.66.22]
    4 54 ms 71 ms 50 ms ae0-10.akbr6.global-gateway.net.nz [203.96.66.21]
    5 54 ms 50 ms 51 ms xe3-1-0.tkbr9.global-gateway.net.nz [202.50.232.74]
    6 210 ms 179 ms 184 ms ae2-3.labr5.global-gateway.net.nz [203.96.120.142]
    7 166 ms 168 ms 163 ms ae0-3.lebr6.global-gateway.net.nz [203.96.120.86]
    8 175 ms 204 ms 168 ms ae0-3.lebr6.global-gateway.net.nz [203.96.120.86]
    9 171 ms 170 ms 180 ms ae-4-90.edge1.LosAngeles6.Level3.net [4.69.144.208]
    10 166 ms 166 ms 172 ms ae-4-90.edge1.LosAngeles6.Level3.net [4.69.144.208]
    11 172 ms 176 ms 223 ms te0-0-0-4.mpd21.lax01.atlas.cogentco.com [154.54.87.250]
    12 259 ms 271 ms 214 ms te0-2-0-5.ccr21.iah01.atlas.cogentco.com [154.54.0.234]
    13 208 ms 212 ms 245 ms te0-0-0-2.ccr21.atl01.atlas.cogentco.com [154.54.24.17]
    14 223 ms 221 ms 246 ms te0-5-0-7.mpd21.dca01.atlas.cogentco.com [154.54.25.253]
    15 223 ms * 245 ms te0-0-0-20.mpd21.jfk02.atlas.cogentco.com [154.54.26.178]
    16 * 258 ms * te0-1-0-4.ccr21.bos01.atlas.cogentco.com [154.54.6.1]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.
    [SIGPIC][/SIGPIC]
    ***Disenchanted***
    Real Join Date: Monday, 17 May 2010
  • metalkorekingmetalkoreking Member Posts: 0 Arc User
    edited April 2013
    got back in. hope you fellas do too!
    [SIGPIC][/SIGPIC]
  • wolfpacknzwolfpacknz Member Posts: 783 Arc User
    edited April 2013
    metalkoreking wrote: »
    got back in. hope you fellas do too!

    I'm still timing out, ping still failing at Cogent Communications. Branflakes, did you pay the bill this month? You did right, right?
    [SIGPIC][/SIGPIC]
    ***Disenchanted***
    Real Join Date: Monday, 17 May 2010
  • cidienboulvecidienboulve Member Posts: 4 Arc User
    edited April 2013
    It's down for me too. Been trying to get back in for an hour. The patcher almost loaded up once but when I hit log in nothing happened. I like this game, but I swear, I have more problems with this game than any other I can remember. Not counting games like ten years ago of course. Problems like this were real common back then.
  • wolfpacknzwolfpacknz Member Posts: 783 Arc User
    edited April 2013
    cidienboulve wrote: »
    It's down for me too. Been trying to get back in for an hour. The patcher almost loaded up once but when I hit log in nothing happened. I like this game, but I swear, I have more problems with this game than any other I can remember. Not counting games like ten years ago of course. Problems like this were real common back then.

    Do a tracert to the patch server (Open command prompt and type tracert patchserver.crypticstudios.com). I know for me the break is between the New York and Boston hops at Cogent.
    [SIGPIC][/SIGPIC]
    ***Disenchanted***
    Real Join Date: Monday, 17 May 2010
  • nathanaeljenathanaelje Member Posts: 10 Arc User
    edited April 2013
    Been trying to get on for about 30 mins now, problems ranging from the good old "attempting to update the launcher" to now after finally getting past the launcher, getting stuck on the "connecting to the account server page" until it times out and asks me to log in again.
    Problem's not on my end, fix the server damn it! I just want to play CE and finish my damn KDF rep >.<
  • cidienboulvecidienboulve Member Posts: 4 Arc User
    edited April 2013
    wolfpacknz wrote: »
    Do a tracert to the patch server (Open command prompt and type tracert patchserver.crypticstudios.com). I know for me the break is between the New York and Boston hops at Cogent.

    Never mind, I know what you're talking about now. Still isn't working though. Guess I'll just play tomorrow when they decide to have someone fix it.
  • hitcheyhitchey Member Posts: 2 Arc User
    edited April 2013
    I'm having trouble connecting to the patch server as well from Melbourne, Australia.
    Is anyone else still having the same issue?
  • wolfpacknzwolfpacknz Member Posts: 783 Arc User
    edited April 2013
    Yup hence this thread. I've got a drop out at Cogent after it hits Boston, follow my post above, see if your losing somewhere there...

    EDIT: Ok I just got back in the game.

    Branflakes a note: The patch launcher did not load properly, it was almost a script removed blank webpage, just text, no formatting or background, etc, finally got user/pass to work in whatever showed there, loaded the Engage page very slowly, didn't display properly either but I did get back in. Can you get the tech guys to look into this please and see what went wrong??
    [SIGPIC][/SIGPIC]
    ***Disenchanted***
    Real Join Date: Monday, 17 May 2010
  • hitcheyhitchey Member Posts: 2 Arc User
    edited April 2013
    1....14 not important as its still working....

    15 257 ms 254 ms 255 ms 144.232.20.186
    16 265 ms 267 ms 267 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.109]
    17 267 ms 269 ms 267 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
    18 296 ms 296 ms 295 ms sl-internap-190725-0.sprintlink.net [144.223.45.50]
    19 * 271 ms 272 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    20 * * * Request timed out.

    and its timeouts from that point onwards...
  • mrwuffausmrwuffaus Member Posts: 44 Arc User
    edited April 2013
    im getting the same thing. rubberbanding is happening for me. I was trying to play the crystaline entity and it was barely playable. I tried to contact my isp and find out if there were any problems but my connection is fine. It takes forever for the launcher to launch, and that hasnt happened for a long time for me. I wondering what the hell is going on?
    Im in Australia and its making playing this game extremely hard.

    There are a bunch of posts up about this already so its not just me thats getting it.

    I hope cryptic monitors these posts.
  • sanguisdiabolussanguisdiabolus Member Posts: 5 Arc User
    edited April 2013
    Do a tracert to the patch server (Open command prompt and type tracert patchserver.crypticstudios.com). I know for me the break is between the New York and Boston hops at Cogent.


    Break in the boston section? Guess that could explain my issue getting on. Getting the "Unable to authenticate" message.
  • yoav0gevayoav0geva Member Posts: 0 Arc User
    edited April 2013
    Game worked fine today, but after a time it stopped logging in completely - deleted and re-installed with no apparent change. The launcher itself times-out all the time. Talked to my ISP, change my IP, tried a different computer - no change. Help?
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