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What is the Arc Client?
Install Arc

IMPORTANT: Launcher testing complete, maintenance complete ETA 1/31 @ 12PM/noon PST

191012141525

Comments

  • evilgenius180evilgenius180 Member Posts: 3 Arc User
    edited January 2013
    Can you maybe just stop what you're doing and let us play the game? Sure, I've been here for lots of updates that have taken longer than advertised, but this is ridiculous. According to the website, the servers are up, so the maintenance is most likely over. However, we can't play the game because you're intentionally messing around with launcher. Stop doing that and let us play the game. Some of us have paid a lot of money to this game ($300 just for the lifetime sub, several months of subscription costs before that, plus lots of C-points/Zen) and would like to play what we've paid for.
  • mrspidey2mrspidey2 Member Posts: 959 Arc User
    edited January 2013
    a30t wrote: »
    Ha! Launcher problems? Again?! Nice job!
    Read the friggin' announcement, would you? It's not an error, they're testing something as part of investigating connection issues with the launcher that happened earlier this week.
    2bnb7apx.jpg
  • radakiradaki Member Posts: 1 Arc User
    edited January 2013
    Denmark

    Can't connect to the patchserver

    4 348 ms 391 ms 397 ms 172.18.72.74
    5 306 ms 397 ms 580 ms 172.18.8.114
    6 347 ms 376 ms 359 ms 10.66.55.253
    7 366 ms 417 ms 481 ms 10.66.54.145
    8 380 ms 459 ms 569 ms 10.66.56.6
    9 557 ms 539 ms 498 ms 10.66.56.2
    10 396 ms 449 ms 508 ms te0-7-0-5.ccr21.sto01.atlas.cogentco.com [149.6.
    168.9]
    11 367 ms 568 ms 619 ms te0-1-0-4.ccr22.sto03.atlas.cogentco.com [154.54
    .58.198]
    12 426 ms 500 ms 538 ms te0-5-0-1.ccr22.ham01.atlas.cogentco.com [154.54
    .73.57]
    13 557 ms 569 ms 859 ms te0-1-0-3.ccr21.ams03.atlas.cogentco.com [130.11
    7.50.45]
    14 447 ms 539 ms 828 ms te0-5-0-7.ccr21.lpl01.atlas.cogentco.com [130.11
    7.48.41]
    15 506 ms 508 ms 729 ms te0-3-0-3.ccr21.bos01.atlas.cogentco.com [154.54
    .31.229]
    16 466 ms 669 ms 529 ms te0-1-0-2.ccr21.jfk02.atlas.cogentco.com [154.54
    .0.26]
    17 705 ms 621 ms 827 ms te0-6-0-6.ccr21.jfk07.atlas.cogentco.com [154.54
    .80.178]
    18 442 ms 929 ms 689 ms sl-crs4-nyc-.sprintlink.net [144.232.8.181]
    19 507 ms 929 ms 711 ms 144.232.4.92
    20 480 ms 548 ms 747 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.2
    3]
    21 513 ms 629 ms 649 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    22 585 ms 799 ms 829 ms 208.30.215.82
    23 447 ms 549 ms 531 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    24 * 444 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    25 * * * Anmodning fik timeout.
    26 584 ms 559 ms 558 ms 208.95.185.41

    Best regards
    Radaki
  • attilio87attilio87 Member Posts: 264 Media Corps
    edited January 2013
    Thanks Cryptic for doing these tests in order to prevent something like this from happening again. Hope the servers come back online soon.

    Here is my tracert for launcher

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms 1 ms 5 ms Wireless_Broadband_Router.home
    2 141 ms 8 ms 8 ms L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.243.1]
    3 13 ms 11 ms 15 ms G0-14-2-3.NYCMNY-LCR-22.verizon-gni.net [130.81.180.134]
    4 41 ms 11 ms 11 ms so-3-1-0-0.NY5030-BB-RTR2.verizon-gni.net [130.81.199.12]
    5 140 ms 60 ms 8 ms 0.xe-5-1-1.XT2.NYC9.ALTER.NET [152.63.4.69]
    6 23 ms 26 ms 24 ms 0.so-7-1-0.XL4.BOS4.ALTER.NET [152.63.0.221]
    7 19 ms 17 ms 19 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
    8 22 ms 20 ms 18 ms internap-gw.customer.alter.net [65.207.236.58]
    9 60 ms 27 ms 21 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    10 22 ms 17 ms 18 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 23 ms 17 ms 20 ms 208.95.185.44

    Trace complete.



    and here is my tracert for accounts

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 1 ms 2 ms 1 ms Wireless_Broadband_Router.home [109.252.171.1]
    2 9 ms 13 ms 10 ms L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.243.1]
    3 9 ms 17 ms 14 ms G0-14-2-3.NYCMNY-LCR-21.verizon-gni.net [130.81.180.104]
    4 14 ms 12 ms 12 ms ae0-0.NY325-BB-RTR1.verizon-gni.net [130.81.209.102]
    5 10 ms 12 ms 12 ms 0.so-4-2-0.XT1.NYC9.ALTER.NET [152.63.10.37]
    6 24 ms 23 ms 18 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    7 20 ms 23 ms 24 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    8 21 ms 25 ms 23 ms internap-gw.customer.alter.net [65.207.236.58]
    9 24 ms 23 ms 17 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    attilio.png
  • borgresearcherborgresearcher Member Posts: 451 Arc User
    edited January 2013
    same to me, stuck on cryptic launcher autoupdate
  • theraven2378theraven2378 Member Posts: 5,985 Arc User
    edited January 2013
    sort it out, or else people will stop playing.
    I'm not the only player complaining about this
    NMXb2ph.png
      "The meaning of victory is not to merely defeat your enemy but to destroy him, to completely eradicate him from living memory, to leave no remnant of his endeavours, to crush utterly his achievement and remove from all record his every trace of existence. From that defeat no enemy can ever recover. That is the meaning of victory."
      -Lord Commander Solar Macharius
    • robdmcrobdmc Member Posts: 1,619 Arc User
      edited January 2013
      It's dead, Jim!
    • wupteedowupteedo Member Posts: 33 Arc User
      edited January 2013
      Just finished my Fish & Chips, pour myself a pint, and sat down to play some STO for a few hours. Needless to say, I was shocked I tell you, absolutely shocked that the system was still down.

      Understand maintenance is required, but geez, three times this week. :confused:

      I just finish my pint, and take a little nap, where I will dream that a Jem'Hadar Heavy Escort Carrier is in my mailbox.

      I dream, because there is no hope left in the world.
    • silverrain79silverrain79 Member Posts: 98 Arc User
      edited January 2013
      Central US. Nettest timed out.

      Tracing route to patchserver.crypticstudios.com [208.95.185.41]
      over a maximum of 30 hops:

      1 [redacted]
      2 [redacted]
      3 9 ms 12 ms 8 ms COX-68-12-9-148-static.coxinet.net [68.12.9.148]

      4 10 ms 14 ms 10 ms COX-68-12-9-152-static.coxinet.net [68.12.9.152]

      5 19 ms 25 ms 23 ms 68.1.2.109
      6 22 ms 21 ms 24 ms dpr1-ge-3-0-0-298.dallasequinix.savvis.net [208.
      173.178.177]
      7 28 ms 16 ms 59 ms pr2-ge-7-0-0.daq.savvis.net [204.70.207.182]
      8 20 ms 37 ms 16 ms cr1-tengig0-7-5-0.Dallas.savvis.net [204.70.200.
      170]
      9 68 ms 77 ms 86 ms cr2-ten-0-3-2-0.nyr.savvis.net [204.70.224.210]

      10 70 ms 68 ms 133 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

      11 78 ms 75 ms 77 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
      12 69 ms 69 ms 70 ms 206.28.97.137
      13 69 ms 72 ms 68 ms internap.Boston.savvis.net [208.172.51.230]
      14 460 ms 230 ms 224 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
      1]
      15 72 ms * 85 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
      61.78]
      16 75 ms 75 ms 75 ms 208.95.185.41

      Trace complete.

      I love how people complain, without reading, or trying to help.
      Delirium Tremens
      XO of Training
      Tier 5 Starbase, Tier 3 Embassy, Tier 3 Dilithium Mine, Tier 3 Spire
      Join us at www.dtfleet.com
    • richardlwhite1richardlwhite1 Member Posts: 25 Arc User
      edited January 2013
      My launcher will not start
      Fleet Admiral Richard L White
      USS Independence NX-91117-M
      Shadow Raiders
    • thebumblethebumble Member Posts: 2
      edited January 2013
      cptstark1 wrote: »
      will this tests and updates fix galaxy bridges textures? :D

      I thought those were working as intended?
    • sjbrexsjbrex Member Posts: 2 Arc User
      edited January 2013
      TraceRT as of Monday (28th January) to launcher.startrekonline.com
      1 46 ms 99 ms 98 ms dsldevice.lan [192.168.1.254]
      2 34 ms 33 ms 33 ms lo0-central10.ptn-ag04.plus.net [195.166.128.193]
      3 33 ms 34 ms 33 ms link3-central10.ptn-gw01.plus.net [84.93.248.228]
      4 33 ms 32 ms 33 ms xe-10-1-0.ptw-cr01.plus.net [212.159.1.44]
      5 235 ms 33 ms 32 ms te-4-2.car5.London1.Level3.net [217.163.45.249]
      6 33 ms 39 ms 33 ms ae-52-52.csw2.London1.Level3.net [4.69.139.120]
      7 31 ms 32 ms 32 ms ae-227-3603.edge3.London1.Level3.net [4.69.166.154]
      8 33 ms 33 ms 33 ms 4.68.70.74
      9 34 ms 33 ms 34 ms te0-0-0-4.ccr21.lon13.atlas.cogentco.com [154.54.57.110]
      10 108 ms 107 ms 107 ms te0-7-0-33.ccr21.bos01.atlas.cogentco.com [154.54.5.161]
      11 274 ms 200 ms 203 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
      12 * 119 ms * 38.111.40.114
      13 118 ms 117 ms 118 ms fr.startrekonline.com [208.95.185.44]

      Trace complete.

      As of today (31st January) to launcher.startrekonline.com
      1 74 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
      2 30 ms 25 ms 25 ms lo0-central10.pcl-ag04.plus.net [195.166.128.185]
      3 25 ms 25 ms 37 ms link10-central10.pcl-gw02.plus.net [84.93.249.114]
      4 26 ms 27 ms 24 ms xe-1-2-0.pcl-cr02.plus.net [212.159.1.6]
      5 26 ms 24 ms 25 ms ae2.pcl-cr01.plus.net [195.166.129.6]
      6 25 ms 24 ms 26 ms xe-11-1-0.edge3.London2.Level3.net [212.187.201.209]
      7 26 ms 31 ms 27 ms ae-0-11.edge4.London2.Level3.net [4.69.200.126]
      8 26 ms 27 ms 26 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
      9 26 ms 25 ms 27 ms ae-58-113.csw1.London1.Level3.net [4.69.153.122]
      10 25 ms 27 ms 24 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
      11 25 ms 41 ms 26 ms IntelQ-Tinet-level3-2x10G.London.Level3.net [4.68.110.114]
      12 101 ms 102 ms 101 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
      13 101 ms 102 ms 102 ms internap-gw.ip4.tinet.net [77.67.77.54]
      14 102 ms 217 ms 226 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
      15 112 ms 106 ms 108 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
      16 * * * Request timed out.
      17 * * * Request timed out.
      18 * * 100 ms 208.95.185.44

      Trace complete.

      and accounts.crypticstudios.com
      1 22 ms 99 ms 98 ms dsldevice.lan [192.168.1.254]
      2 60 ms 58 ms 56 ms lo0-central10.pcl-ag04.plus.net [195.166.128.185]
      3 26 ms 24 ms 24 ms link12-central10.pcl-gw02.plus.net [84.93.249.118]
      4 26 ms 25 ms 26 ms xe-1-2-0.pcl-cr02.plus.net [212.159.1.6]
      5 25 ms 24 ms 23 ms ae2.pcl-cr01.plus.net [195.166.129.6]
      6 25 ms 25 ms 24 ms xe-11-2-0.edge3.London2.Level3.net [212.187.201.213]
      7 * * 26 ms ae-0-11.edge4.London2.Level3.net [4.69.200.126]
      8 26 ms 26 ms 25 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
      9 29 ms 25 ms 26 ms ae-57-112.csw1.London1.Level3.net [4.69.153.118]
      10 24 ms 26 ms 25 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
      11 25 ms 25 ms 25 ms IntelQ-Tinet-level3-2x10G.London.Level3.net [4.68.110.114]
      12 101 ms 101 ms 102 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
      13 101 ms 101 ms 101 ms internap-gw.ip4.tinet.net [77.67.77.54]
      14 100 ms 101 ms 100 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
      15 * * * Request timed out.
      16 * * * Request timed out.
      17 * * * Request timed out.
      18 * * * Request timed out.
      19 * * * Request timed out.
      20 * * * Request timed out.
      21 * * * Request timed out.
      22 ^C
    • yuzralyuzral Member Posts: 160 Media Corps
      edited January 2013
      Launcher unable to connect from Scotland at 17:26 GMT

      Traceroute:
      1 [REDACTED]
      2 [REDACTED]
      3 18 ms 20 ms 22 ms uddi-geam-1a-tenge73.network.virginmedia.net [62
      .30.246.29]
      4 9 ms 7 ms 7 ms uddi-core-1a-ae1-0.network.virginmedia.net [80.3
      .16.81]
      5 15 ms 56 ms 50 ms leed-bb-1a-as10-0.network.virginmedia.net [213.1
      05.159.70]
      6 14 ms 15 ms 12 ms leed-bb-1c-ae0-0.network.virginmedia.net [62.253
      .174.22]
      7 19 ms 19 ms 15 ms nrth-bb-1c-ae9-0.network.virginmedia.net [62.253
      .174.122]
      8 24 ms 44 ms 18 ms brhm-bb-1c-et-400-0.network.virginmedia.net [62.
      253.174.225]
      9 19 ms 72 ms 19 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
      3.174.101]
      10 24 ms 23 ms 23 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
      11 98 ms 121 ms 98 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
      12 99 ms 95 ms 95 ms internap-gw.ip4.tinet.net [77.67.77.54]
      13 97 ms 95 ms 98 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
      1]
      14 115 ms 107 ms 108 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
      61.78]
      15 * * * Request timed out.
      16 * * * Request timed out.
      17 * * * Request timed out.
      18 * * * Request timed out.
      19 * * * Request timed out.
      20 * * * Request timed out.
      21 * * * Request timed out.
      22 * * * Request timed out.
      23 * * * Request timed out.
      24 * * * Request timed out.
      25 * * * Request timed out.
      26 * * * Request timed out.
      27 * * * Request timed out.
      28 * * * Request timed out.
      29 * * * Request timed out.
      30 * * * Request timed out.




      Conclusion: Letting targ pups loose in the server room does not help solve the tribble infestation. Quite the opposite.
      Blatant self-promotion: Producer of the Delta Rising Tribble Timewarp, Foundry Frolics and more: http://www.youtube.com/user/Yuzral
    • berginsbergins Member Posts: 3,450 Arc User
      edited January 2013
      spielman1 wrote: »
      I 100 perceent agree with this you wanna waste my time it should cost you money i put 10 dollars a month that is 1000 zen. Every day you waste fo mine should cost you 1000 zen a day. When enough money gets out your pocket cryptic or **** world. Then you will be forced to make thee chages on your time and not mine.
      This running updates in the middle of the day (a U.S.-centric statement, but one I'll stick with) DOES cost them REAL MONEY. People who have really just started playing the game, like me, are a lot less likely to lay down real cash to play a game they can't play on a regular basis.

      The other West Coast website I frequent on a regular basis is geocaching.com. They tend to schedule updates for low-volume times, and this is a website where, if people complain about down-time, you can actually legitimately tell them to go play the game! I am, by the way, a subscribing member there.

      Then again, what is "Low Volume Time" for this game? Maybe it is at 9 am? :confused:
      "Logic is a little tweeting bird chirping in a meadow. Logic is a wreath of pretty flowers which smell BAD." - Spock
    • l0cutus359l0cutus359 Member Posts: 0 Arc User
      edited January 2013
      From TimeWarner Roadrunner:

      2 * * * Request timed out.
      3 7 ms 7 ms 7 ms xe-9-1-0.1170.rlghnca-rtr1.nc.rr.com [24.162.250
      112]
      4 * * * Request timed out.
      5 17 ms 15 ms 15 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80]
      6 14 ms 15 ms 21 ms 107.14.19.133
      7 15 ms 15 ms 15 ms 107.14.16.34
      8 28 ms 17 ms 20 ms cr2-tengig0-8-5-0.washington.savvis.net [204.70.
      06.241]
      9 21 ms 21 ms 20 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
      10 21 ms 21 ms 21 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

      11 29 ms 30 ms 28 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
      12 27 ms 27 ms 27 ms 206.28.97.137
      13 26 ms 27 ms 26 ms internap.Boston.savvis.net [208.172.51.230]
      14 254 ms 236 ms 247 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
      4]
      15 * 27 ms 33 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
      1.78]
      16 * * * Request timed out.
      17 * * * Request timed out.
      18 * * * Request timed out.
      19 * * * Request timed out.
      20 * * * Request timed out.
      21 * * * Request timed out.
      22 * * * Request timed out.
      23 * * * Request timed out.
      24 * * * Request timed out.
      25 * * * Request timed out.
      26 * *

      With this many subscribers around the globe....it would make sense to deploy mirrors globally so you are not single threaded.

      Thx
      Locutus
      Locutus

      Delirium Tremens
      Tier 4 Starbase, Tier 3 Embassy
      http://dtfleet.com/
    • papertoastypapertoasty Member Posts: 248 Arc User
      edited January 2013
      if it really matters heres mine. not bad ping times if i may say so :cool:

      Windows 7 ultimate 64 bit


      C:\>tracert launcher.startrekonline.com

      Tracing route to launcher.startrekonline.com [208.95.185.44]
      over a maximum of 30 hops:

      1 3 ms 1 ms 1 ms 24.124.1.1
      2 37 ms 25 ms 26 ms 67.190.48.1
      3 10 ms 9 ms 9 ms te-7-3-ur01.longmont.co.denver.comcast.net [68.85.220.145]
      4 23 ms 9 ms 11 ms te-8-4-ur02.longmont.co.denver.comcast.net [68.86.103.162]
      5 20 ms 14 ms 15 ms te-0-3-0-2-ar02.aurora.co.denver.comcast.net [68.86.179.205]
      6 17 ms 11 ms 36 ms he-3-10-0-0-cr01.denver.co.ibone.comcast.net [68.86.92.25]
      7 26 ms 28 ms 27 ms pos-2-9-0-0-cr01.dallas.tx.ibone.comcast.net [68.86.88.118]
      8 29 ms 31 ms 28 ms pos-0-3-0-0-pe01.1950stemmons.tx.ibone.comcast.net [68.86.86.154]
      9 25 ms 25 ms 26 ms sl-st31-dal-.sprintlink.net [144.232.25.33]
      10 27 ms 27 ms 28 ms sl-crs4-fw-0-4-0-0.sprintlink.net [144.232.25.191]
      11 29 ms 27 ms 28 ms 144.232.1.162
      12 52 ms 51 ms 50 ms sl-crs2-nsh-0-11-5-0.sprintlink.net [144.232.9.31]
      13 64 ms 64 ms 65 ms sl-crs2-nsh-0-5-0-0.sprintlink.net [144.232.18.184]
      14 64 ms 65 ms 66 ms sl-crs2-rly-0-0-3-0.sprintlink.net [144.232.8.165]
      15 64 ms 65 ms 63 ms sl-crs2-pen-0-0-2-0.sprintlink.net [144.232.18.187]
      16 65 ms 63 ms 65 ms sl-crs2-nyc-0-9-3-0.sprintlink.net [144.232.20.94]
      17 68 ms * 66 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.23]
      18 69 ms 69 ms 69 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
      19 70 ms 72 ms 71 ms 208.30.215.82
      20 70 ms 69 ms 69 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
      21 69 ms * * perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
      22 * * * Request timed out.
      23 * * * Request timed out.
      24 * * * Request timed out.
      25 * * * Request timed out.
      26 * * * Request timed out.
      27 * * * Request timed out.
      28 * * * Request timed out.
      29 * * * Request timed out.
      30 * * * Request timed out.

      Trace complete.
    • captmutantcaptmutant Member Posts: 11 Arc User
      edited January 2013
      kaltoh9 wrote: »
      I'd fire you in a heartbeat, captmutant. Be glad you don't work for me.

      lmfao ****
    • ermanameermaname Member Posts: 113 Arc User
      edited January 2013
      Could you maybe alternate times of the maintenance? As it stands the UK and European players get whole days with no playing, I know it is important to do maintenance and new content has to be added while the game is down, but seems a bit sucky for us in certain timezones, who work all day then come online to have to keep retrying again and again lol, it is a game, but games are for relaxing not getting stressed out.
    • kiantetkiantet Member Posts: 6 Arc User
      edited January 2013
      Stuck at: "Trying to update the launcher. Please be patient. Tried connecting 2 times."

      Tracing route to launcher.startrekonline.com [208.95.185.44]
      over a maximum of 30 hops:

      1 1 ms 1 ms 1 ms 192.168.0.1
      2 * * * Request timed out.
      3 7 ms 6 ms 5 ms 242.246.65.202.unknown.m1.com.sg [202.65.246.242]
      4 14 ms 14 ms 14 ms 241.246.65.202.unknown.m1.com.sg [202.65.246.241]
      5 15 ms 14 ms 18 ms 37.246.65.202.unknown.m1.com.sg [202.65.246.37]
      6 21 ms 54 ms 15 ms 137.245.65.202.unknown.m1.com.sg [202.65.245.137]
      7 6 ms 13 ms 17 ms Vlan589.icore1.SVQ-Singapore.as6453.net [120.29.215.161]
      8 5 ms 6 ms 5 ms if-9-1807.tcore2.SVW-Singapore.as6453.net [120.29.215.30]
      9 215 ms 215 ms 215 ms if-7-2.tcore2.LVW-LosAngeles.as6453.net [180.87.15.26]
      10 195 ms 198 ms 195 ms if-9-0-0-14.mcore3.LAA-LosAngeles.as6453.net [216.6.84.5]
      11 195 ms 194 ms 194 ms dcr1-so-5-2-0.losangeles.savvis.net [208.173.157.13]
      12 270 ms 270 ms 269 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.34]
      13 274 ms 274 ms 274 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
      14 278 ms 276 ms 278 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
      15 261 ms 261 ms 261 ms 206.28.97.137
      16 273 ms 388 ms 403 ms internap.Boston.savvis.net [208.172.51.230]
      17 266 ms 266 ms 266 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
      18 278 ms * * perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
      19 * * * Request timed out.
      20 * * * Request timed out.
      21 * * * Request timed out.
      22 * * * Request timed out.
      23 * * * Request timed out.
      24 * * * Request timed out.
      25 * * * Request timed out.
      26 * * * Request timed out.
      27 * * * Request timed out.
      28 * * * Request timed out.
      29 * * * Request timed out.
      30 * * * Request timed out.

      Trace complete.

      Tracing route to accounts.crypticstudios.com [208.95.185.165]
      over a maximum of 30 hops:

      1 1 ms 1 ms 1 ms 192.168.0.1
      2 * * * Request timed out.
      3 6 ms 17 ms 6 ms 242.246.65.202.unknown.m1.com.sg [202.65.246.242]
      4 35 ms 14 ms 14 ms 241.246.65.202.unknown.m1.com.sg [202.65.246.241]
      5 15 ms 15 ms 14 ms 169.246.65.202.unknown.m1.com.sg [202.65.246.169]
      6 15 ms 15 ms 14 ms 46.246.65.202.unknown.m1.com.sg [202.65.246.46]
      7 14 ms 17 ms 17 ms Vlan589.icore1.SVQ-Singapore.as6453.net [120.29.215.161]
      8 6 ms 6 ms 6 ms if-9-1807.tcore2.SVW-Singapore.as6453.net [120.29.215.30]
      9 215 ms 211 ms 222 ms if-7-2.tcore2.LVW-LosAngeles.as6453.net [180.87.15.26]
      10 192 ms 202 ms 192 ms if-12-0-0-15.mcore3.LAA-LosAngeles.as6453.net [64.86.252.86]
      11 190 ms 190 ms 190 ms dcr1-so-5-2-0.losangeles.savvis.net [208.173.157.13]
      12 266 ms 266 ms 265 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.34]
      13 270 ms 270 ms 270 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
      14 285 ms 275 ms 274 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
      15 257 ms 257 ms 258 ms 206.28.97.137
      16 263 ms 262 ms 262 ms internap.Boston.savvis.net [208.172.51.230]
      17 262 ms 261 ms 262 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
      18 * * * Request timed out.
      19 * * * Request timed out.
      20 * * * Request timed out.
      21 * * * Request timed out.
      22 * * * Request timed out.
      23 * * * Request timed out.
      24 * * * Request timed out.
      25 * * * Request timed out.
      26 * * * Request timed out.
      27 * * * Request timed out.
      28 * * * Request timed out.
      29 * * * Request timed out.
      30 * * * Request timed out.

      Trace complete.
    • burstdragon323burstdragon323 Member Posts: 853 Arc User
      edited January 2013
      Microsoft Windows [Version 6.1.7601]
      Copyright (c) 2009 Microsoft Corporation. All rights reserved.

      C:\Users\TOSHIBA V2>tracert launcher.startrekonline.com

      Tracing route to launcher.startrekonline.com [208.95.185.44]
      over a maximum of 30 hops:

      1 <1 ms 2 ms <1 ms KAYS-TIME-CAPSU []
      2 12 ms 8 ms 32 ms 10.12.122.1
      3 8 ms 6 ms 6 ms 24.224.57.17
      4 15 ms 13 ms 16 ms AFS-LasVegas-216-222-68-109.afsnetworks.com [216
      .222.68.109]
      5 16 ms 10 ms 110 ms AFS-LasVegas-216-222-65-101.afsnetworks.com [216
      .222.65.101]
      6 213 ms 106 ms 211 ms ge-6-19.car1.LasVegas1.Level3.net [4.71.176.21]

      7 30 ms 11 ms 10 ms ae-2-5.bar1.LasVegas1.Level3.net [4.69.148.130]

      8 * * * Request timed out.
      9 17 ms 17 ms 21 ms ae-91-91.csw4.LosAngeles1.Level3.net [4.69.137.1
      4]
      10 18 ms 16 ms 19 ms ae-4-90.edge1.LosAngeles9.Level3.net [4.69.144.2
      02]
      11 18 ms 17 ms 18 ms 4.68.111.170
      12 17 ms 17 ms 16 ms sl-crs1-ria-0-3-2-0.sprintlink.net [144.232.24.4
      2]
      13 29 ms 28 ms 30 ms sl-crs2-stk-0-0-0-0.sprintlink.net [144.232.1.13
      7]
      14 28 ms 30 ms 29 ms 144.232.12.40
      15 66 ms 64 ms 69 ms 144.232.11.16
      16 65 ms 64 ms * sl-crs2-oma-.sprintlink.net [144.232.0.43]
      17 63 ms 62 ms 68 ms 144.232.1.74
      18 74 ms 71 ms 68 ms sl-crs2-akr-0-3-3-0.sprintlink.net [144.232.20.1
      86]
      19 87 ms 89 ms 88 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.1
      09]
      20 87 ms 95 ms 90 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

      21 99 ms 94 ms 88 ms sl-internap-190725-0.sprintlink.net [144.223.45.
      50]
      22 96 ms 92 ms 90 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
      04]
      23 93 ms 89 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
      61.78]
      24 * * * Request timed out.
      25 * * * Request timed out.
      26 * * * Request timed out.
      27 * * * Request timed out.
      28 * * * Request timed out.
      29 * * * Request timed out.
      30 * * * Request timed out.

      Trace complete.
    • krazymainerkrazymainer Member Posts: 24 Arc User
      edited January 2013
      C:\>tracert launcher.startrekonline.com

      Tracing route to launcher.startrekonline.com [208.95.185.44]
      over a maximum of 30 hops:

      1 <1 ms <1 ms <1 ms ***.***.*.*
      2 8 ms 7 ms 7 ms **.**.***.*
      3 11 ms 11 ms 9 ms gig5-1-19.lstnme28-rtr001.ne.northeast.rr.com [24.31.156.142]
      4 9 ms 9 ms 10 ms rdc-204-210-69-26.ne.northeast.rr.com [204.210.69.26]
      5 29 ms 31 ms 31 ms rdc-204-210-69-49.ne.northeast.rr.com [204.210.69.49]
      6 29 ms 31 ms 31 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
      7 36 ms 39 ms 40 ms 107.14.17.172
      8 37 ms 39 ms 40 ms 66.109.9.30
      9 72 ms 34 ms 35 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
      10 34 ms 33 ms 33 ms 107.14.16.34
      11 51 ms 34 ms 38 ms cr2-tengig0-8-5-0.washington.savvis.net [204.70.206.241]
      12 39 ms 39 ms 40 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
      13 41 ms 39 ms 39 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
      14 47 ms 50 ms 46 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
      15 45 ms 45 ms 48 ms 206.28.97.137
      16 40 ms 40 ms 39 ms internap.Boston.savvis.net [208.172.51.230]
      17 37 ms 40 ms 39 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
      18 * * 41 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
      19 * * * Request timed out.
      20 * * * Request timed out.
      21 * * * Request timed out.
      22 * * * Request timed out.
      23 * * * Request timed out.
      24 * * * Request timed out.
      25 * * * Request timed out.
      26 * * * Request timed out.
      27 * * * Request timed out.
      28 * * * Request timed out.
      29 * * * Request timed out.
      30 * * * Request timed out.

      Trace complete.
    • marcellusmagnusmarcellusmagnus Member Posts: 2 Arc User
      edited January 2013
      Traceroute from Budapest, Hungary:


      ?tvonal k?vet?se a k?vetkezőh?z: launcher.startrekonline.com [208.95.185.44]
      legfeljebb 30 ugr?ssal:

      1 22 ms 19 ms 12 ms catv-213-222-191-254.catv.broadband.hu [213.222.191.254]
      2 241 ms 27 ms 20 ms catv-213-222-191-254.catv.broadband.hu [213.222.191.254]
      3 10 ms 10 ms 7 ms catv-89-135-223-94.catv.broadband.hu [89.135.223.94]
      4 24 ms 27 ms 23 ms de-fra01a-rd3-xe-4-2-0.aorta.net [84.116.130.185]
      5 24 ms 25 ms 35 ms de-fra01a-ri2-xe-4-0-0.aorta.net [84.116.130.138]
      6 25 ms 22 ms 31 ms xe-10-2-2.fra23.ip4.tinet.net [141.136.99.97]
      7 126 ms 122 ms 125 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
      8 114 ms 113 ms 111 ms internap-gw.ip4.tinet.net [77.67.77.54]
      9 115 ms 112 ms 115 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
      10 117 ms 125 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
      11 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.
      12 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.
      13 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.
      14 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.
      15 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.
      16 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.
      17 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.
      18 ^C
      ______________
      [SIGPIC][/SIGPIC]
    • sycrussycrus Member Posts: 0 Arc User
      edited January 2013
      Can you maybe just stop what you're doing and let us play the game? Sure, I've been here for lots of updates that have taken longer than advertised, but this is ridiculous. According to the website, the servers are up, so the maintenance is most likely over. However, we can't play the game because you're intentionally messing around with launcher. Stop doing that and let us play the game. Some of us have paid a lot of money to this game ($300 just for the lifetime sub, several months of subscription costs before that, plus lots of C-points/Zen) and would like to play what we've paid for.

      i 100 % agree to you NEED TO PLAY THE ANNEVERSARY UPDATE
    • cptstark1cptstark1 Member Posts: 51 Arc User
      edited January 2013
      thebumble wrote: »
      I thought those were working as intended?

      not really :(
    • jooooosejooooose Member Posts: 4 Arc User
      edited January 2013
        Two hours maintenance, but you forgot to mentioned how long it will be offline :)
    • joshl7889joshl7889 Member Posts: 149 Arc User
      edited January 2013
      Nothing here in Denver. Launcher keeps timing out
      *Me*Why don't you just step away from the weapons console. You and I both know that you couldn't hit that cube, even if it was right in front of us.
      *Junior Tactical Officer* But sir the cube IS right in front of us.
      *Me* EXACTLY! Its right in front of us and you still missed it! Just step away from the console.
    • rorytshollrorytsholl Member Posts: 0 Arc User
      edited January 2013
      Microsoft Windows [Version 6.1.7601]
      Copyright (c) 2009 Microsoft Corporation. All rights reserved.

      C:\Windows\system32>tracert patchserver.crypticstudios.com

      Tracing route to patchserver.crypticstudios.com [208.95.185.41]
      over a maximum of 30 hops:

      1 <1 ms <1 ms <1 ms mywimax [192.168.15.1]
      2 73 ms 74 ms 95 ms 96-25-64-2.war.clearwire-wmx.net [96.25.64.2]
      3 70 ms 74 ms 89 ms 64.13.115.161
      4 69 ms 90 ms 89 ms sl-gw50-sea-.sprintlink.net [144.224.113.69]
      5 77 ms 79 ms 100 ms sl-crs2-tac-.sprintlink.net [144.232.1.154]
      6 128 ms 154 ms 145 ms sl-crs2-chi-0-10-3-0.sprintlink.net [144.232.20.
      84]
      7 130 ms 139 ms 135 ms sl-crs2-akr-0-3-3-0.sprintlink.net [144.232.20.1
      86]
      8 146 ms 144 ms 149 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.1
      09]
      9 147 ms 149 ms 144 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

      10 147 ms 149 ms 164 ms 208.30.215.82
      11 151 ms 169 ms 154 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
      1]
      12 * * * Request timed out.
      13 * * * Request timed out.
      14 * 167 ms 164 ms patchserver.crypticstudios.com [208.95.185.41]

      Trace complete.

      C:\Windows\system32>
    • throksthroks Member Posts: 4 Arc User
      edited January 2013
      Gentleman, welcome back to Star Trek Offline.
      LoL, indeed...
    • hagar3hagar3 Member Posts: 145 Arc User
      edited January 2013
      The most logical explanation here is that they are testing the gateway or server /router that failed last time. They have probably made some changes to it and needed to test if it worked now. Obviously this has caused some problems for them. But its either they do this or they just let everything fall apart.
      In case no one can hear you...scream
    • albertwesker45albertwesker45 Member Posts: 101 Arc User
      edited January 2013
      i've been getting the same massage on mine that it is unable to connect :(

      [URL="[IMG]http://i260.photobucket.com/albums/ii23/FullMetalSephiroth/Untitled_zpsbcc1f5f7.jpg[/IMG]"]Untitled_zpsbcc1f5f7.jpg[/URL]
    This discussion has been closed.