Pinging 38.111.40.114 with 32 bytes of data:
Reply from 38.111.40.114: bytes=32 time=119ms TTL=16
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 38.111.40.114:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum - 119ms, Maximum = 119ms, Average = 119ms
I'm in Massachusetts and here's my traceroute. I don't know how helpful it may be coming in this late but I hope it helps somewhat:
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 11 ms 9 ms 9 ms
2 9 ms 9 ms 8 ms crr02wrcsma-tge-0-2-0- .wrcs.ma.charter.com [96.34.84.168]
3 13 ms 13 ms 14 ms crr03oxfrma-tge-0-3-0-5.oxfr.ma.charter.com [96.34.80.228]
4 9 ms 10 ms 11 ms bbr01oxfrma-bue-1.oxfr.ma.charter.com [96.34.2.12]
5 * * * Request timed out.
6 25 ms 32 ms 25 ms bbr02ashbva-bue-2.ashb.va.charter.com [96.34.0.48]
7 22 ms 21 ms 21 ms te0-7-0-17.mpd22.iad02.atlas.cogentco.com [38.122.62.21]
8 22 ms 23 ms 23 ms te0-3-0-1.mpd22.dca01.atlas.cogentco.com [154.54.30.117]
9 22 ms 23 ms 22 ms te0-3-0-6.mpd22.jfk02.atlas.cogentco.com [154.54.3.234]
10 28 ms 27 ms 27 ms te0-5-0-7.ccr21.bos01.atlas.cogentco.com [154.54.47.237]
11 31 ms 28 ms 29 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Disclaimer: This post is in no way intended to be a troll or flame or slur of any other kind towards anyone or anything either directly or indirectly involved in or with, or not involved in or with, Star Trek Online and I proffer my sincerest apologies to anyone who believes it is directed to the aforementioned.
Is the PWE staff to incompetant to build in a manual patch option for the cases where the real world bites em on the TRIBBLE$ ? Your talking maybe an hours worth of work to bundle the (existing)patch test the exe and multible point source link the file. That gets complaints down to a faint roar, gives you breathing space to address the real issue with fewer time preassures, and prevents creating an avoidable black eye. I fail to see the downside.
The downside is that even with a fully patched game, gameclient.exe will still try to connect to the patcher and the patcher server is the problem.
Also, when in game content is still downloaded. For example in Foundry.
As usually. Cryptic and its crapy provider Cogent Communication are not able to provide full services.
There is no problem from users.
The problem has a name: Cryptic devs & Cogent communication.
The best team of incompetent people
This such IP doesn't respond. And what is this IP ? Cogent Communication !! http://whois.domaintools.com/38.111.40.114
My tracert
C:\Documents and Settings\Olivier>Tracert launcher.startrekonline.com
D?termination de l'itin?raire vers launcher.startrekonline.com [208.95.185.44]
avec un maximum de 30 sauts*:
1 22 ms 20 ms 20 ms 78.225.73.254
2 20 ms 20 ms 20 ms 78.225.73.254
3 21 ms 21 ms 22 ms 213.228.36.254
4 22 ms 23 ms 22 ms bzn-crs16-1-be1105.intf.routers.proxad.net [212.
27.56.197]
5 26 ms 23 ms 24 ms bzn-crs16-2-be1000.intf.routers.proxad.net [212.
27.59.102]
6 25 ms 24 ms 24 ms te0-1-0-4.377.mag21.par01.atlas.cogentco.com [14
9.6.115.25]
7 23 ms 23 ms 24 ms te0-0-0-10.ccr21.par01.atlas.cogentco.com [154.5
4.74.133]
8 32 ms 31 ms 30 ms te0-4-0-6.ccr21.lon13.atlas.cogentco.com [154.54
.37.177]
9 103 ms 103 ms 103 ms te0-7-0-33.ccr21.bos01.atlas.cogentco.com [154.5
4.5.161]
10 105 ms 107 ms 110 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
11 * * 118 ms 38.111.40.114
12 * * * D?lai d'attente de la demande d?pass?.
13 * * * D?lai d'attente de la demande d?pass?.
14 * * * D?lai d'attente de la demande d?pass?.
15 * * * D?lai d'attente de la demande d?pass?.
16 * * * D?lai d'attente de la demande d?pass?.
17 * * * D?lai d'attente de la demande d?pass?.
18 * * * D?lai d'attente de la demande d?pass?.
19 * * * D?lai d'attente de la demande d?pass?.
20 * * * D?lai d'attente de la demande d?pass?.
21 * * * D?lai d'attente de la demande d?pass?.
22 * * * D?lai d'attente de la demande d?pass?.
23 * * * D?lai d'attente de la demande d?pass?.
24 * * * D?lai d'attente de la demande d?pass?.
25 * * * D?lai d'attente de la demande d?pass?.
26 * * * D?lai d'attente de la demande d?pass?.
27 * * * D?lai d'attente de la demande d?pass?.
28 * * * D?lai d'attente de la demande d?pass?.
29 * * * D?lai d'attente de la demande d?pass?.
30 * * * D?lai d'attente de la demande d?pass?.
We are aware of an issue with the launcher where some players may be getting an error upon launching it.
Damn, that's downright insulting.
SOME players MAY be getting an ERROR upon launching it. MAYBE - a VERY MINOR ERROR, SOMETIMES.
Community team: you're full of bs.
Your "error" is utter nonfunction of the game due to a failure in your network.
Your "some players" number in the thousands.
And the people "maybe" getting this "error" certainly get it with astonishing frequency.
Had exactly the same prob....but I think I have a solution called 'Expatshield'
http://expatshield.com/ - Expatshield is a free VPN (Virtual Private Network) from AnchorFree. Yes, the same guys how made Hotspotshield, but this one assigns a UK IP address. Very nice to have if want to watch BBC TV or stuff from their iPlayer by the way And I always use this when I do online banking and for some Youtube stuff that is not accessable with my 'normal' IP...
So I've started Expatshield first, load up the launcher and deactivitated/disconnect it when I had the character selection screen up and running. And there we are running the game nicely
Don't forget to disconnect from the VPN...otherwise you might facing a very laggy game performance.
Hope this works for you like it did for me
Do yourself a favor and DON'T do this. This expatshield thing takes over your browser, inserts advertising and re-directs your home page. And browsing with it is slow, slow, slow. Save yourself the trouble.
These are my results just quoting them to seperate them for this little bit of post.
The results are from Manchester United Kingdom using Sky Broadband ISP
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
We are aware of an issue with the launcher where some players may be getting an error upon launching it. Our team is investigating your reports and we hope to have a resolution as soon as possible -- it is our top priority. Again, not all players are affected, but if you are, please read this post.
Thanks you and we hope to have you back in-game ASAP.
- The Star Trek Online Community Team
"Thanks you"? They can't even sort out their spelling and grammar.
You're just a machine. And machines can be broken.
Glad it's their top priority but really find the dev who fubared this and put them out on their TRIBBLE.
Whoever broke this may not be a dev at all. The problem manifested before the downtime. It is also clearly something in the larger scheme of the internet. There is a bad device(s) somewhere malfunctioning, and it may not even be anything under Cryptic's purview.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms BThomehub.home
2 31 ms 34 ms 30 ms 217.47.211.186
3 33 ms 29 ms 29 ms 217.47.211.193
4 38 ms 38 ms 38 ms 213.1.69.190
5 38 ms 39 ms 38 ms 31.55.165.102
6 39 ms 38 ms 38 ms 31.55.165.51
7 38 ms 40 ms 37 ms 31.55.165.107
8 37 ms 47 ms 36 ms acc1.10GigE-9-3-0.mr.21cn-ipp.bt.net [109.159.25
0.102]
9 50 ms 47 ms 47 ms core1-te0-13-0-15.ealing.ukcore.bt.net [109.159.
250.34]
10 47 ms 47 ms 47 ms transit1-pos1-0-0.telehouse.ukcore.bt.net [62.6.
201.82]
11 44 ms 44 ms 44 ms t2as1-tge4-4.uk-lon1.eu.bt.net [166.49.211.145]
12 45 ms 44 ms 44 ms t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.17]
13 45 ms 45 ms 44 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
7.14.49]
14 45 ms 45 ms 45 ms te0-5-0-3.ccr21.lon13.atlas.cogentco.com [154.54
.74.70]
15 118 ms 118 ms 118 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
4.189]
16 117 ms 117 ms 117 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
17 119 ms * * 38.111.40.114
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
None that I've seen. I stopped my sub because I wanted to play other games awhile ago, and then considered restarting it. Tried F2P during the weekend to see if it was worth paying for.
The downside is that even with a fully patched game, gameclient.exe will still try to connect to the patcher and the patcher server is the problem.
Also, when in game content is still downloaded. For example in Foundry.
Yea but you can work around that otherwise those who used a mobile device to get through the patching process would still not be able to play, As far as Im aware, once past luancher the ingame login works fine for affected users. I think they only get a error message but they can still play. And yea some things like foundry would be impacted but the alternative(not playing) is better?
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 40 ms 28 ms 18 ms cpe-76-182-208-1.tx.res.rr.com [76.182.208.1]
3 16 ms 11 ms 13 ms tge7-1.dllatx3c-er01.texas.rr.com [70.125.218.97
]
4 17 ms 24 ms 38 ms tge0-8-0-1.dllatx34-tr01.texas.rr.com [24.175.38
.108]
5 22 ms 15 ms 14 ms agg23.dllatx1k-cr01.texas.rr.com [24.175.36.224]
6 18 ms 23 ms 23 ms agg21.dllatxl3-cr01.texas.rr.com [24.175.49.0]
7 21 ms 22 ms 16 ms ae-4-0.cr0.dfw10.tbone.rr.com [66.109.6.88]
8 18 ms 18 ms 16 ms 107.14.17.234
9 16 ms 17 ms 16 ms te0-7-0-15.ccr21.dfw03.atlas.cogentco.com [154.5
4.11.49]
10 16 ms 16 ms 17 ms multi-use.cogentco.com [154.54.88.70]
11 30 ms 24 ms 24 ms te0-2-0-3.ccr21.mci01.atlas.cogentco.com [154.54
.5.170]
12 44 ms 44 ms 43 ms te0-3-0-2.ccr21.ord01.atlas.cogentco.com [154.54
.2.190]
13 65 ms 66 ms 66 ms te0-4-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.45.218]
14 86 ms 80 ms 80 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Windows\system32>:confused:
So, I just push the buttons and things blow up? Fascinating...
Do yourself a favor and DON'T do this. This expatshield thing takes over your browser, inserts advertising and re-directs your home page. And browsing with it is slow, slow, slow. Save yourself the trouble.
The fact he uses this for his online banking worries me,
He is purposely routing it to a VPN which might not be HTTPS secure or even encrypted, the VPN owners/server can even store all your data without knowing,
1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 6 ms 6 ms L100.NWRKNJ-VFTTP-53.verizon-gni.net [173.54.7.1]
3 7 ms 7 ms 9 ms G0-5-4-4.NWRKNJ-LCR-21.verizon-gni.net [130.81.185.146]
4 8 ms 6 ms 7 ms 130.81.199.14
5 5 ms 7 ms 10 ms 0.xe-7-2-0.XL3.NYC1.ALTER.NET [152.63.6.145]
6 18 ms 19 ms 19 ms 0.ge-4-0-0.XL3.BOS4.ALTER.NET [152.63.17.30]
7 23 ms 22 ms 21 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
8 20 ms 19 ms 19 ms internap-gw.customer.alter.net [65.207.236.58]
9 20 ms 21 ms 19 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
10 27 ms 19 ms 21 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 ^C
tethered my mobile in the uk, loaded up sto, patched it, logged in then back out
not closing the sto window, reconnected my connection and now able to login.
it worked fine before this small patch for the new ships gear , cryptic what did you break/change for this error to happen ? . it is great my tv is broke and now my fav game
We are aware of an issue with the launcher where some players may be getting an error upon launching it. Our team is investigating your reports and we hope to have a resolution as soon as possible -- it is our top priority. Again, not all players are affected, but if you are, please read this post.
65 pages of tracerts is more than "some"
I'll send my 11 year old nephew over to help. Even he knows the hard reset trick using the "off " switch.
No but they should have an SLA agreement with there providor who obviously isnt really responding to the issue all that quickly. If that was an ISP in the Uk they be strung up for time its taking them to fix the routes.
here is mine anyway
7 31 ms 33 ms 32 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
.175.6]
8 31 ms 34 ms 32 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
17.15.5]
9 40 ms 34 ms 51 ms te0-4-0-5.mpd21.ams03.atlas.cogentco.com [154.54
.39.105]
10 65 ms 43 ms 44 ms te0-4-0-0.ccr22.lon13.atlas.cogentco.com [154.54
.60.205]
11 95 ms 102 ms 100 ms te0-0-0-3.ccr22.bos01.atlas.cogentco.com [154.54
.42.101]
12 103 ms 279 ms 215 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 110 ms * 111 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * 108 ms 208.95.185.41
Cant get into my subscription management either. I'm not cancelling or anything but I wanted to check when my renew was due. I'm getting the same error as everyone else. I'm in the Uk/Manchester and I was online just before the server went off.
Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
Abschnitte:
1 3 ms 1 ms 1 ms 192.168.2.1
2 21 ms 48 ms 10 ms 46-126-204-1.dynamic.hispeed.ch [46.126.204.1]
3 10 ms 11 ms 11 ms 217-168-62-169.static.cablecom.ch [217.168.62.16
9]
4 12 ms 73 ms 12 ms 62.2.4.161
5 43 ms 10 ms 10 ms ch-zrh01b-ra1-ae-1.aorta.net [84.116.134.142]
6 10 ms 18 ms 11 ms 213.46.171.42
7 137 ms 135 ms 143 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
8 118 ms 121 ms 118 ms internap-gw.ip4.tinet.net [77.67.77.54]
9 126 ms 118 ms 121 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
10 129 ms 128 ms 131 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
11 * * * Zeit?berschreitung der Anforderung.
12 * * * Zeit?berschreitung der Anforderung.
13 * * * Zeit?berschreitung der Anforderung.
14 * * * Zeit?berschreitung der Anforderung.
15 * * * Zeit?berschreitung der Anforderung.
16 * * * Zeit?berschreitung der Anforderung.
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 * * * Zeit?berschreitung der Anforderung.
23 * * * Zeit?berschreitung der Anforderung.
24 * * * Zeit?berschreitung der Anforderung.
25 * * * Zeit?berschreitung der Anforderung.
26 * * * Zeit?berschreitung der Anforderung.
27 * * * Zeit?berschreitung der Anforderung.
28 * * * Zeit?berschreitung der Anforderung.
29 * * * Zeit?berschreitung der Anforderung.
30 * * * Zeit?berschreitung der Anforderung.
The fact he uses this for his online banking worries me,
He is purposely routing it to a VPN which might not be HTTPS secure or even encrypted, the VPN owners/server can even store all your data without knowing,
Comments
You got a reply, hence my 'some packets do get through'.
Still convinced it's a load balancer.
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 11 ms 9 ms 9 ms
2 9 ms 9 ms 8 ms crr02wrcsma-tge-0-2-0- .wrcs.ma.charter.com [96.34.84.168]
3 13 ms 13 ms 14 ms crr03oxfrma-tge-0-3-0-5.oxfr.ma.charter.com [96.34.80.228]
4 9 ms 10 ms 11 ms bbr01oxfrma-bue-1.oxfr.ma.charter.com [96.34.2.12]
5 * * * Request timed out.
6 25 ms 32 ms 25 ms bbr02ashbva-bue-2.ashb.va.charter.com [96.34.0.48]
7 22 ms 21 ms 21 ms te0-7-0-17.mpd22.iad02.atlas.cogentco.com [38.122.62.21]
8 22 ms 23 ms 23 ms te0-3-0-1.mpd22.dca01.atlas.cogentco.com [154.54.30.117]
9 22 ms 23 ms 22 ms te0-3-0-6.mpd22.jfk02.atlas.cogentco.com [154.54.3.234]
10 28 ms 27 ms 27 ms te0-5-0-7.ccr21.bos01.atlas.cogentco.com [154.54.47.237]
11 31 ms 28 ms 29 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
The downside is that even with a fully patched game, gameclient.exe will still try to connect to the patcher and the patcher server is the problem.
Also, when in game content is still downloaded. For example in Foundry.
There is no problem from users.
The problem has a name: Cryptic devs & Cogent communication.
The best team of incompetent people
This such IP doesn't respond. And what is this IP ? Cogent Communication !! http://whois.domaintools.com/38.111.40.114
My tracert
C:\Documents and Settings\Olivier>Tracert launcher.startrekonline.com
D?termination de l'itin?raire vers launcher.startrekonline.com [208.95.185.44]
avec un maximum de 30 sauts*:
1 22 ms 20 ms 20 ms 78.225.73.254
2 20 ms 20 ms 20 ms 78.225.73.254
3 21 ms 21 ms 22 ms 213.228.36.254
4 22 ms 23 ms 22 ms bzn-crs16-1-be1105.intf.routers.proxad.net [212.
27.56.197]
5 26 ms 23 ms 24 ms bzn-crs16-2-be1000.intf.routers.proxad.net [212.
27.59.102]
6 25 ms 24 ms 24 ms te0-1-0-4.377.mag21.par01.atlas.cogentco.com [14
9.6.115.25]
7 23 ms 23 ms 24 ms te0-0-0-10.ccr21.par01.atlas.cogentco.com [154.5
4.74.133]
8 32 ms 31 ms 30 ms te0-4-0-6.ccr21.lon13.atlas.cogentco.com [154.54
.37.177]
9 103 ms 103 ms 103 ms te0-7-0-33.ccr21.bos01.atlas.cogentco.com [154.5
4.5.161]
10 105 ms 107 ms 110 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
11 * * 118 ms 38.111.40.114
12 * * * D?lai d'attente de la demande d?pass?.
13 * * * D?lai d'attente de la demande d?pass?.
14 * * * D?lai d'attente de la demande d?pass?.
15 * * * D?lai d'attente de la demande d?pass?.
16 * * * D?lai d'attente de la demande d?pass?.
17 * * * D?lai d'attente de la demande d?pass?.
18 * * * D?lai d'attente de la demande d?pass?.
19 * * * D?lai d'attente de la demande d?pass?.
20 * * * D?lai d'attente de la demande d?pass?.
21 * * * D?lai d'attente de la demande d?pass?.
22 * * * D?lai d'attente de la demande d?pass?.
23 * * * D?lai d'attente de la demande d?pass?.
24 * * * D?lai d'attente de la demande d?pass?.
25 * * * D?lai d'attente de la demande d?pass?.
26 * * * D?lai d'attente de la demande d?pass?.
27 * * * D?lai d'attente de la demande d?pass?.
28 * * * D?lai d'attente de la demande d?pass?.
29 * * * D?lai d'attente de la demande d?pass?.
30 * * * D?lai d'attente de la demande d?pass?.
Itin?raire d?termin?.
C:\Documents and Settings\Olivier>
I'd concur, it seems like it is load balancing through bad routes.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Mike>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 12 ms 7 ms 10 ms 10.240.185.9
3 7 ms 13 ms 14 ms ool-4353df11.dyn.optonline.net [67.83.223.17]
4 11 ms 10 ms 12 ms rtr3-ge1-7.mhe.hcvlny.cv.net [167.206.34.1]
5 10 ms 15 ms 12 ms 451be0b1.cst.lightpath.net [65.19.99.177]
6 55 ms 81 ms 107 ms 451be085.cst.lightpath.net [65.19.120.133]
7 * * * Request timed out.
8 10 ms 11 ms 13 ms te0-1-0-0.mpd21.jfk02.atlas.cogentco.com [154.54
.44.69]
9 20 ms 16 ms 18 ms te0-3-0-5.ccr21.bos01.atlas.cogentco.com [154.54
.44.34]
10 22 ms 44 ms 69 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
11 * 24 ms * 38.111.40.114
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * 102 ms 208.95.185.41
Trace complete.
Damn, that's downright insulting.
SOME players MAY be getting an ERROR upon launching it. MAYBE - a VERY MINOR ERROR, SOMETIMES.
Community team: you're full of bs.
Your "error" is utter nonfunction of the game due to a failure in your network.
Your "some players" number in the thousands.
And the people "maybe" getting this "error" certainly get it with astonishing frequency.
Do you think we don't know what tracert does?
He's dead, Jim.
Do yourself a favor and DON'T do this. This expatshield thing takes over your browser, inserts advertising and re-directs your home page. And browsing with it is slow, slow, slow. Save yourself the trouble.
The results are from Manchester United Kingdom using Sky Broadband ISP
Update: Launcher worked fine through my Mobile Phone's internet if this helps narrow the problem.
Yes, there is;
"Thanks you"? They can't even sort out their spelling and grammar.
Whoever broke this may not be a dev at all. The problem manifested before the downtime. It is also clearly something in the larger scheme of the internet. There is a bad device(s) somewhere malfunctioning, and it may not even be anything under Cryptic's purview.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\User>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms BThomehub.home
2 31 ms 34 ms 30 ms 217.47.211.186
3 33 ms 29 ms 29 ms 217.47.211.193
4 38 ms 38 ms 38 ms 213.1.69.190
5 38 ms 39 ms 38 ms 31.55.165.102
6 39 ms 38 ms 38 ms 31.55.165.51
7 38 ms 40 ms 37 ms 31.55.165.107
8 37 ms 47 ms 36 ms acc1.10GigE-9-3-0.mr.21cn-ipp.bt.net [109.159.25
0.102]
9 50 ms 47 ms 47 ms core1-te0-13-0-15.ealing.ukcore.bt.net [109.159.
250.34]
10 47 ms 47 ms 47 ms transit1-pos1-0-0.telehouse.ukcore.bt.net [62.6.
201.82]
11 44 ms 44 ms 44 ms t2as1-tge4-4.uk-lon1.eu.bt.net [166.49.211.145]
12 45 ms 44 ms 44 ms t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.17]
13 45 ms 45 ms 44 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
7.14.49]
14 45 ms 45 ms 45 ms te0-5-0-3.ccr21.lon13.atlas.cogentco.com [154.54
.74.70]
15 118 ms 118 ms 118 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
4.189]
16 117 ms 117 ms 117 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
17 119 ms * * 38.111.40.114
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
None that I've seen. I stopped my sub because I wanted to play other games awhile ago, and then considered restarting it. Tried F2P during the weekend to see if it was worth paying for.
Well, this thread kinda decided that for me.
Yea but you can work around that otherwise those who used a mobile device to get through the patching process would still not be able to play, As far as Im aware, once past luancher the ingame login works fine for affected users. I think they only get a error message but they can still play. And yea some things like foundry would be impacted but the alternative(not playing) is better?
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert launcher.startrekonline.com
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 40 ms 28 ms 18 ms cpe-76-182-208-1.tx.res.rr.com [76.182.208.1]
3 16 ms 11 ms 13 ms tge7-1.dllatx3c-er01.texas.rr.com [70.125.218.97
]
4 17 ms 24 ms 38 ms tge0-8-0-1.dllatx34-tr01.texas.rr.com [24.175.38
.108]
5 22 ms 15 ms 14 ms agg23.dllatx1k-cr01.texas.rr.com [24.175.36.224]
6 18 ms 23 ms 23 ms agg21.dllatxl3-cr01.texas.rr.com [24.175.49.0]
7 21 ms 22 ms 16 ms ae-4-0.cr0.dfw10.tbone.rr.com [66.109.6.88]
8 18 ms 18 ms 16 ms 107.14.17.234
9 16 ms 17 ms 16 ms te0-7-0-15.ccr21.dfw03.atlas.cogentco.com [154.5
4.11.49]
10 16 ms 16 ms 17 ms multi-use.cogentco.com [154.54.88.70]
11 30 ms 24 ms 24 ms te0-2-0-3.ccr21.mci01.atlas.cogentco.com [154.54
.5.170]
12 44 ms 44 ms 43 ms te0-3-0-2.ccr21.ord01.atlas.cogentco.com [154.54
.2.190]
13 65 ms 66 ms 66 ms te0-4-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.45.218]
14 86 ms 80 ms 80 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Windows\system32>:confused:
The fact he uses this for his online banking worries me,
He is purposely routing it to a VPN which might not be HTTPS secure or even encrypted, the VPN owners/server can even store all your data without knowing,
WTF is this user on?
2 7 ms 6 ms 6 ms L100.NWRKNJ-VFTTP-53.verizon-gni.net [173.54.7.1]
3 7 ms 7 ms 9 ms G0-5-4-4.NWRKNJ-LCR-21.verizon-gni.net [130.81.185.146]
4 8 ms 6 ms 7 ms 130.81.199.14
5 5 ms 7 ms 10 ms 0.xe-7-2-0.XL3.NYC1.ALTER.NET [152.63.6.145]
6 18 ms 19 ms 19 ms 0.ge-4-0-0.XL3.BOS4.ALTER.NET [152.63.17.30]
7 23 ms 22 ms 21 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
8 20 ms 19 ms 19 ms internap-gw.customer.alter.net [65.207.236.58]
9 20 ms 21 ms 19 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
10 27 ms 19 ms 21 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 ^C
not closing the sto window, reconnected my connection and now able to login.
DELTA PRICE RISING
65 pages of tracerts is more than "some"
I'll send my 11 year old nephew over to help. Even he knows the hard reset trick using the "off " switch.
here is mine anyway
7 31 ms 33 ms 32 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
.175.6]
8 31 ms 34 ms 32 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
17.15.5]
9 40 ms 34 ms 51 ms te0-4-0-5.mpd21.ams03.atlas.cogentco.com [154.54
.39.105]
10 65 ms 43 ms 44 ms te0-4-0-0.ccr22.lon13.atlas.cogentco.com [154.54
.60.205]
11 95 ms 102 ms 100 ms te0-0-0-3.ccr22.bos01.atlas.cogentco.com [154.54
.42.101]
12 103 ms 279 ms 215 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 110 ms * 111 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * 108 ms 208.95.185.41
Abschnitte:
1 3 ms 1 ms 1 ms 192.168.2.1
2 21 ms 48 ms 10 ms 46-126-204-1.dynamic.hispeed.ch [46.126.204.1]
3 10 ms 11 ms 11 ms 217-168-62-169.static.cablecom.ch [217.168.62.16
9]
4 12 ms 73 ms 12 ms 62.2.4.161
5 43 ms 10 ms 10 ms ch-zrh01b-ra1-ae-1.aorta.net [84.116.134.142]
6 10 ms 18 ms 11 ms 213.46.171.42
7 137 ms 135 ms 143 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
8 118 ms 121 ms 118 ms internap-gw.ip4.tinet.net [77.67.77.54]
9 126 ms 118 ms 121 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
10 129 ms 128 ms 131 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
11 * * * Zeit?berschreitung der Anforderung.
12 * * * Zeit?berschreitung der Anforderung.
13 * * * Zeit?berschreitung der Anforderung.
14 * * * Zeit?berschreitung der Anforderung.
15 * * * Zeit?berschreitung der Anforderung.
16 * * * Zeit?berschreitung der Anforderung.
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 * * * Zeit?berschreitung der Anforderung.
23 * * * Zeit?berschreitung der Anforderung.
24 * * * Zeit?berschreitung der Anforderung.
25 * * * Zeit?berschreitung der Anforderung.
26 * * * Zeit?berschreitung der Anforderung.
27 * * * Zeit?berschreitung der Anforderung.
28 * * * Zeit?berschreitung der Anforderung.
29 * * * Zeit?berschreitung der Anforderung.
30 * * * Zeit?berschreitung der Anforderung.
Ablaufverfolgung beendet.
FED: Matt Torell, Lavinia Molinero, Zindox
KDF: Che'ko Tenda'All
ROM: Ecural Mendak
a different planet:D :eek:
Copyright (c) 2009 Microsoft Corporation. tracert launcher.startrekonline.com
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 24 ms 21 ms 29 ms cpe-065-190-200-001.nc.res.rr.com [65.190.200.1]
3 16 ms 11 ms 12 ms ten13-0-0-235.rlghnca-rtr2.nc.rr.com [66.26.32.2
30]
4 19 ms 18 ms 17 ms ae19.chrlncpop-rtr1.southeast.rr.com [24.93.64.2
]
5 31 ms 30 ms 31 ms 107.14.19.48
6 24 ms 24 ms 25 ms ae-0-0.pr0.atl20.tbone.rr.com [66.109.6.171]
7 27 ms 24 ms 27 ms te3-4.ccr01.atl02.atlas.cogentco.com [154.54.12.
109]
8 27 ms 27 ms 27 ms te0-4-0-7.mpd22.atl01.atlas.cogentco.com [154.54
.88.213]
9 28 ms 27 ms 28 ms te0-0-0-7.mpd22.dca01.atlas.cogentco.com [154.54
.3.66]
10 35 ms 36 ms 35 ms te0-1-0-3.mpd22.jfk02.atlas.cogentco.com [154.54
.6.6]
11 39 ms 38 ms 37 ms te0-4-0-7.ccr21.bos01.atlas.cogentco.com [154.54
.44.26]
12 39 ms 38 ms 39 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 41 ms * * de.playstartrekonline.eu [208.95.185.44]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.