This problem has existed some time after I logged off (which was ~4pm PST). Then about 6:30am PST I was able to log on for 30m before the server went down. This to my knowledge has nothing to do wit the patch but those that could get on now can't with much of the world.
From what Ive heard this hit an hour before the patch. Either its a time traveling bug it for once the patch did not break something. At least not this.
The team is investigating, but this does not seem to affect all players and may be regional. To help in the investigation, please run a tracert (instructions for this process here) pointing to http://launcher.startrekonline.com and copy/ paste your results in this thread if you're comfortable doing so and making sure you star out your local IP address.
Cheers,
Brandon =/\=
sir i still cannot get past the launcher. i am not techincally inclined and cannot post the information you ask for. is this a cryptic issue that needs to be fix or am i doing somthing wrong here. i have restarted reset my ip and made failed attempt to phone supprt. is there a way to get in contact with a customer support agent to walk me through whatever fix may be needed on my side?
D?termination de l'itin?raire vers launcher.startrekonline.com [208.95.185.44]
avec un maximum de 30 sauts :
1 3 ms 1 ms 1 ms 192.168.0.254
2 37 ms 36 ms 36 ms 192.168.254.254
3 * * * D?lai d'attente de la demande d?pass?.
4 36 ms * 38 ms th2-crs16-1-be1200.intf.routers.proxad.net [212.
27.50.193]
5 36 ms 37 ms 37 ms bzn-crs16-1-be2000.intf.routers.proxad.net [212.
27.57.210]
6 39 ms 38 ms 39 ms bzn-crs16-2-be1000.intf.routers.proxad.net [212.
27.59.102]
7 37 ms 38 ms 38 ms te0-1-0-6.367.mag21.par01.atlas.cogentco.com [14
9.6.160.49]
8 37 ms 37 ms 37 ms te0-7-0-7.mpd21.par01.atlas.cogentco.com [154.54
.60.29]
9 45 ms 45 ms 45 ms te0-2-0-1.mpd21.lon13.atlas.cogentco.com [130.11
7.0.109]
10 118 ms 117 ms 118 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
4.189]
11 117 ms 118 ms 117 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
12 119 ms 120 ms 128 ms 38.111.40.114
13 138 ms * * 208.95.185.44
14 * * * D?lai d'attente de la demande d?pass?.
15 * 117 ms * 208.95.185.44
16 * * * D?lai d'attente de la demande d?pass?.
17 * * * D?lai d'attente de la demande d?pass?.
18 117 ms 118 ms * 208.95.185.44
19 * * * D?lai d'attente de la demande d?pass?.
20 * * * D?lai d'attente de la demande d?pass?.
21 * * * D?lai d'attente de la demande d?pass?.
22 118 ms * * 208.95.185.44
23 * * * D?lai d'attente de la demande d?pass?.
24 * * * D?lai d'attente de la demande d?pass?.
25 * 118 ms * 208.95.185.44
26 119 ms * * 208.95.185.44
27 * * * D?lai d'attente de la demande d?pass?.
28 * * * D?lai d'attente de la demande d?pass?.
29 * * * D?lai d'attente de la demande d?pass?.
30 119 ms * * 208.95.185.44
I agree i keep getting asked to download Oracle to my laptop though i already HAVE oracle on my laptop this happens each time i try to launch the launcher.
Im not gonna use tracet or whatever this is cryptics responsibility to fix the issue this is why they get paid its not mine or any other players responsibility.
Maybe im a lil old fashioned but i beleive if you break it you fix it not blame others for what you did and expect them to fix it for you.
i dunno if this is a related issue but i cant even get onto the cryptic store on the website to look at anything, i was hoping to play it todfay i finally get time to play it and its a problem, had it last week had thurs to play it but oh wait a patch, cant they give a better heads up about the patch maybe in game or summat coz its stupid
Wow this isn't personal information they are asking for, infact brandon asked that everyone ***.***.***.*** out their own IPs, they are tracing what happens after your launcher goes looking for the sto launcher server.
Also i don't think this problem has anything to do with the patch, as the problem is pre existing to the shard going down for maintenance
SCM - Infected(S) - DMG Out: 11,776,567 DPS: 114,224.70 (28.7% of Team) - Pinky@ukcaptain420 I reserve the right to have a completely different standpoint depending on my mood.
Ok everyone, calm down... I've had the problem 1 hour before the server was shut down, so it is not Cryptics failure. There are 2 possibilities:
a) the Server has broken down (patchserver that provides the Launcher-Patch) or
b) the connection between Cryptics network and the cogentco-network fails.
In case of b) Cryptic can't solve the problem, a) is more unlikely, I think they should have tried to reboot the server first.
[SIGPIC][/SIGPIC]
If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
All the way from Leeds, England, UK... and I know, I should have a better system but I like XP :P
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\******>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms BTHomeHub.home [***.***.*.***]
2 10 ms 10 ms 10 ms 217.32.143.226
3 10 ms 10 ms 10 ms 217.32.144.14
4 13 ms 12 ms 13 ms 213.120.181.26
5 14 ms 14 ms 14 ms 217.41.169.67
6 14 ms 14 ms 14 ms 217.41.169.107
7 13 ms 12 ms 15 ms 109.159.251.77
8 23 ms 23 ms 24 ms core1-te0-0-0-4.ealing.ukcore.bt.net [109.159.25
1.25]
9 17 ms 17 ms 17 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.6
5.122]
10 18 ms 17 ms 17 ms t2as1-tge4-4.uk-lon1.eu.bt.net [166.49.211.145]
11 18 ms 19 ms 18 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.49]
12 21 ms 20 ms 20 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
7.14.49]
13 21 ms 21 ms 19 ms te0-0-0-4.ccr21.lon13.atlas.cogentco.com [154.54
.57.110]
14 96 ms 93 ms 94 ms te0-7-0-33.ccr21.bos01.atlas.cogentco.com [154.5
4.5.161]
15 94 ms 94 ms 93 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
16 103 ms * 109 ms 38.111.40.114
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Documents and Settings\******>
"...we are far more united and have far more in common with each other than the things that divide us.”
Jo Cox 22.6.1974 - 16.6.2016
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms ******* [192.168.1.1]
2 7 ms 7 ms 7 ms 10.10.128.1
3 29 ms 6 ms 7 ms hdsncmtk01.tex.sta.suddenlink.net [173.219.254.1
60]
4 11 ms 9 ms 10 ms 173-219-250-158-link.sta.suddenlink.net [173.219
.250.158]
5 29 ms 13 ms 16 ms 173-219-250-212-link.sta.suddenlink.net [173.219
.250.212]
6 15 ms 15 ms 12 ms xe-2-3-0.er2.dfw2.us.above.net [64.124.200.181]
7 23 ms 12 ms 22 ms xe-0-0-0.er1.dfw2.us.above.net [64.125.26.205]
8 18 ms 13 ms 15 ms 64.125.12.170
9 15 ms 15 ms 14 ms multi-use.cogentco.com [154.54.88.70]
10 28 ms 25 ms 24 ms te0-3-0-6.mpd21.mci01.atlas.cogentco.com [154.54
.46.197]
11 41 ms 40 ms 38 ms te0-7-0-33.mpd21.ord01.atlas.cogentco.com [154.5
4.2.234]
12 65 ms 66 ms 65 ms te0-7-0-8.ccr21.bos01.atlas.cogentco.com [154.54
.24.53]
13 62 ms 64 ms 69 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 * * * Request timed out.
15 60 ms * * 208.95.185.41
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Pie Pie Pie Pie Pie Pie Pie Pie Pie Piepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepiepie!:d
ya im a red shirt so what im a master at being cannon fodder so what?:cool:
I have now tried to connect for 15-20 minutes after your patch, can you please let us know WHAT you do with the money we pay you for the server. Because it isn't going where we would like it to, proof in point, i can't get past your auto update launcher. Great game support guys.
Maybe im a lil old fashioned but i beleive if you break it you fix it not blame others for what you did and expect them to fix it for you.
I think you are reading into things.. They are trying to asses where the problem is so they can resolve the problem. They didn't blame the users for the problem.. And they didn't ask the users to fix the problem.. They just asked to get some info from us so they could see where the connection fails. In my opinion at least.
i dunno if this is a related issue but i cant even get onto the cryptic store on the website to look at anything, i was hoping to play it todfay i finally get time to play it and its a problem, had it last week had thurs to play it but oh wait a patch, cant they give a better heads up about the patch maybe in game or summat coz its stupid
The least they could do is send us an e-mail. I dont have a lot of time to play between work and tending to the woman when she is home.
This is incredibly irritating... Don't make me start up SWTOR out of bordom...
I agree i keep getting asked to download Oracle to my laptop though i already HAVE oracle on my laptop this happens each time i try to launch the launcher.
Im not gonna use tracet or whatever this is cryptics responsibility to fix the issue this is why they get paid its not mine or any other players responsibility.
Maybe im a lil old fashioned but i beleive if you break it you fix it not blame others for what you did and expect them to fix it for you.
I cannot for the life of me get the launcher/game to launch after numerous attempts. I then tried to access SUPPORT via the SUPPORT link at the top of the STO website, with it being unable to open, and yes, cookies are enabled. Checked my moden, router, no problems, rebooted PC, and was able to load many different websites on lots of tabs, but still no STO. Something needs to be fixed. :(:(
i see the launcher but its says loading please wait with a white screen so what now
I'm having the same issue. I'm getting the error message:
"Unable to establish connection to Patch Server. Please check your Internet connection if problems persist, please contact Technical Support."
There is nothing wrong with my internet connection as every other program can get online. I would also contact technical support but it appears to be non-existent!
I think you are reading into things.. They are trying to asses where the problem is so they can resolve the problem. They didn't blame the users for the problem.. And they didn't ask the users to fix the problem.. They just asked to get some info from us so they could see where the connection fails. In my opinion at least.
It would be nice if the community manager would at least update us here as too what they think it is, what they are doing about it, and an estimate about how long this is going to take.... The silence from Cryptic is really frustrating.
I do not have time for this, especially with the lack of communication from the STO team.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 132 ms 169 ms 128 ms 10.242.160.1
3 100 ms 155 ms 157 ms rdc-24-93-12-57.wny.northeast.rr.com [24.93.12.5
7]
4 189 ms 150 ms 110 ms rdc-72-230-153-58.wny.northeast.rr.com [72.230.1
53.58]
5 110 ms 58 ms 59 ms rdc-72-230-153-245.wny.northeast.rr.com [72.230.
153.245]
6 111 ms 111 ms 88 ms bundle-ether1.albynyyf-rtr000.nyroc.rr.com [24.2
4.21.208]
7 107 ms 103 ms 200 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
8 143 ms 135 ms 138 ms 107.14.19.147
9 87 ms 102 ms 178 ms te0-0-0-5.ccr21.jfk05.atlas.cogentco.com [154.54
.13.185]
10 157 ms 158 ms 128 ms te0-1-0-5.mpd22.jfk02.atlas.cogentco.com [154.54
.5.209]
11 136 ms 133 ms 66 ms te0-2-0-6.ccr21.bos01.atlas.cogentco.com [154.54
.44.22]
12 128 ms 138 ms 131 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
13 103 ms * * 38.111.40.114
14 * * * Request timed out.
15 * * * Request timed out.
16 122 ms * * 208.95.185.41
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * 137 ms 208.95.185.41
so im not the only one unable to access the servers in any way, well strangely that makes me feel slightly better but not to much better , geuss instead of playing i might as well do some ...ugh work
Comments
From what Ive heard this hit an hour before the patch. Either its a time traveling bug it for once the patch did not break something. At least not this.
sir i still cannot get past the launcher. i am not techincally inclined and cannot post the information you ask for. is this a cryptic issue that needs to be fix or am i doing somthing wrong here. i have restarted reset my ip and made failed attempt to phone supprt. is there a way to get in contact with a customer support agent to walk me through whatever fix may be needed on my side?
My tracert, from France.
I agree i keep getting asked to download Oracle to my laptop though i already HAVE oracle on my laptop this happens each time i try to launch the launcher.
Im not gonna use tracet or whatever this is cryptics responsibility to fix the issue this is why they get paid its not mine or any other players responsibility.
Maybe im a lil old fashioned but i beleive if you break it you fix it not blame others for what you did and expect them to fix it for you.
Mmmm PIE!! :P
Also i don't think this problem has anything to do with the patch, as the problem is pre existing to the shard going down for maintenance
I reserve the right to have a completely different standpoint depending on my mood.
a) the Server has broken down (patchserver that provides the Launcher-Patch) or
b) the connection between Cryptics network and the cogentco-network fails.
In case of b) Cryptic can't solve the problem, a) is more unlikely, I think they should have tried to reboot the server first.
If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\******>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms BTHomeHub.home [***.***.*.***]
2 10 ms 10 ms 10 ms 217.32.143.226
3 10 ms 10 ms 10 ms 217.32.144.14
4 13 ms 12 ms 13 ms 213.120.181.26
5 14 ms 14 ms 14 ms 217.41.169.67
6 14 ms 14 ms 14 ms 217.41.169.107
7 13 ms 12 ms 15 ms 109.159.251.77
8 23 ms 23 ms 24 ms core1-te0-0-0-4.ealing.ukcore.bt.net [109.159.25
1.25]
9 17 ms 17 ms 17 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.6
5.122]
10 18 ms 17 ms 17 ms t2as1-tge4-4.uk-lon1.eu.bt.net [166.49.211.145]
11 18 ms 19 ms 18 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.49]
12 21 ms 20 ms 20 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
7.14.49]
13 21 ms 21 ms 19 ms te0-0-0-4.ccr21.lon13.atlas.cogentco.com [154.54
.57.110]
14 96 ms 93 ms 94 ms te0-7-0-33.ccr21.bos01.atlas.cogentco.com [154.5
4.5.161]
15 94 ms 94 ms 93 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
16 103 ms * 109 ms 38.111.40.114
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Documents and Settings\******>
Jo Cox 22.6.1974 - 16.6.2016
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\*****>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms ******* [192.168.1.1]
2 7 ms 7 ms 7 ms 10.10.128.1
3 29 ms 6 ms 7 ms hdsncmtk01.tex.sta.suddenlink.net [173.219.254.1
60]
4 11 ms 9 ms 10 ms 173-219-250-158-link.sta.suddenlink.net [173.219
.250.158]
5 29 ms 13 ms 16 ms 173-219-250-212-link.sta.suddenlink.net [173.219
.250.212]
6 15 ms 15 ms 12 ms xe-2-3-0.er2.dfw2.us.above.net [64.124.200.181]
7 23 ms 12 ms 22 ms xe-0-0-0.er1.dfw2.us.above.net [64.125.26.205]
8 18 ms 13 ms 15 ms 64.125.12.170
9 15 ms 15 ms 14 ms multi-use.cogentco.com [154.54.88.70]
10 28 ms 25 ms 24 ms te0-3-0-6.mpd21.mci01.atlas.cogentco.com [154.54
.46.197]
11 41 ms 40 ms 38 ms te0-7-0-33.mpd21.ord01.atlas.cogentco.com [154.5
4.2.234]
12 65 ms 66 ms 65 ms te0-7-0-8.ccr21.bos01.atlas.cogentco.com [154.54
.24.53]
13 62 ms 64 ms 69 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 * * * Request timed out.
15 60 ms * * 208.95.185.41
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
I think you are reading into things.. They are trying to asses where the problem is so they can resolve the problem. They didn't blame the users for the problem.. And they didn't ask the users to fix the problem.. They just asked to get some info from us so they could see where the connection fails. In my opinion at least.
The least they could do is send us an e-mail. I dont have a lot of time to play between work and tending to the woman when she is home.
This is incredibly irritating... Don't make me start up SWTOR out of bordom...
This is what I keep seeing...
over a maximum of 30 hops:
1 400 ms 1 ms <1 ms
2 9 ms 9 ms 9 ms
3 12 ms 8 ms 8 ms acr07mdsnwi-tge-0-3-0-0.mdsn.wi.charter.com [96.
34.21.20]
4 9 ms 9 ms 9 ms acr01mdtnwi-tge-0-0-0-1.mdtn.wi.charter.com [96.
34.16.136]
5 9 ms 9 ms 9 ms acr03mdsnwi-tge-0-0-0-0.mdsn.wi.charter.com [96.
34.16.50]
6 21 ms 11 ms 11 ms crr02ftbgwi-tge-0-3-0-9.ftbg.wi.charter.com [96.
34.16.24]
7 19 ms 15 ms 19 ms crr01ftbgwi-tge-0-3-0-12.ftbg.wi.charter.com [96
.34.17.252]
8 25 ms 22 ms 24 ms crr01euclwi-tge-0-6-0-8.eucl.wi.charter.com [96.
34.21.194]
9 18 ms 23 ms 22 ms bbr01euclwi-tge-0-1-0-0.eucl.wi.charter.com [96.
34.2.144]
10 23 ms 23 ms 24 ms bbr02euclwi-tge-0-1-0-4.eucl.wi.charter.com [96.
34.0.93]
11 53 ms 34 ms 35 ms bbr01chcgil-bue-1.chcg.il.charter.com [96.34.0.9
]
12 27 ms 24 ms 35 ms bbr02chcgil-bue-6.chcg.il.charter.com [96.34.0.6
7]
13 23 ms 23 ms 23 ms te0-1-0-2.ccr21.ord03.atlas.cogentco.com [38.104
.102.145]
14 25 ms 26 ms 24 ms te0-4-0-1.mpd21.ord01.atlas.cogentco.com [154.54
.6.205]
15 45 ms 49 ms 47 ms te0-3-0-6.ccr21.bos01.atlas.cogentco.com [154.54
.43.182]
16 50 ms 46 ms 50 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * 48 ms fr.startrekonline.com [208.95.185.44]
I'm having the same issue. I'm getting the error message:
"Unable to establish connection to Patch Server. Please check your Internet connection if problems persist, please contact Technical Support."
There is nothing wrong with my internet connection as every other program can get online. I would also contact technical support but it appears to be non-existent!
"It may be the warriors who get the glory but it's the engineers who build societies." - Lieutenant B'Elanna Torres, USS Voyager
It would be nice if the community manager would at least update us here as too what they think it is, what they are doing about it, and an estimate about how long this is going to take.... The silence from Cryptic is really frustrating.
I do not have time for this, especially with the lack of communication from the STO team.
C:\Users\****>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 132 ms 169 ms 128 ms 10.242.160.1
3 100 ms 155 ms 157 ms rdc-24-93-12-57.wny.northeast.rr.com [24.93.12.5
7]
4 189 ms 150 ms 110 ms rdc-72-230-153-58.wny.northeast.rr.com [72.230.1
53.58]
5 110 ms 58 ms 59 ms rdc-72-230-153-245.wny.northeast.rr.com [72.230.
153.245]
6 111 ms 111 ms 88 ms bundle-ether1.albynyyf-rtr000.nyroc.rr.com [24.2
4.21.208]
7 107 ms 103 ms 200 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
8 143 ms 135 ms 138 ms 107.14.19.147
9 87 ms 102 ms 178 ms te0-0-0-5.ccr21.jfk05.atlas.cogentco.com [154.54
.13.185]
10 157 ms 158 ms 128 ms te0-1-0-5.mpd22.jfk02.atlas.cogentco.com [154.54
.5.209]
11 136 ms 133 ms 66 ms te0-2-0-6.ccr21.bos01.atlas.cogentco.com [154.54
.44.22]
12 128 ms 138 ms 131 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
13 103 ms * * 38.111.40.114
14 * * * Request timed out.
15 * * * Request timed out.
16 122 ms * * 208.95.185.41
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * 137 ms 208.95.185.41
Trace complete.
contacting nettest server..
Local IP: ******
Ping: 103.5 msec
Port: 80: 455 KB/sec 270 KB/sec 526 KB/sec 500
Port: 80: 542 KB/sec 264 KB/sec 614 KB/sec 500
Port: 443: 484 KB/sec 262 KB/sec 546 KB/sec 500
Port: 443: 496 KB/sec 270 KB/sec 554 KB/sec 500
Port: 7255: 524 KB/sec 256 KB/sec 589 KB/sec 500
Port: 7255: 534 KB/sec 265 KB/sec 603 KB/sec 500
Port: 7003: 354 KB/sec 252 KB/sec 405 KB/sec 500
Port: 7003: 322 KB/sec 260 KB/sec 371 KB/sec 500
Port: 7202: 559 KB/sec 273 KB/sec 606 KB/sec 500
Port: 7202: 464 KB/sec 266 KB/sec 509 KB/sec 500
Port: 7499: 509 KB/sec 262 KB/sec 564 KB/sec 500
Port: 7499: 511 KB/sec 265 KB/sec 565 KB/sec 500
Port: 80: 513 KB/sec 270 KB/sec 577 KB/sec 500
Idle NIC bandwidth Send: 252 KB/sec Recv: 29 KB/sec
this is probably horrable. i do use a wireless connection as my router has to be in the other room.
I wont bother posting a trace route, it shows the same as everyone else.
Clearly not a problem user side.