Same for me. I had the black screen the first time I ran it. I used safe mode, and the next time I entered I entered normally and it worked fine. I didn't change anything, just used safe mode the first time and then things were magically better.
I am still crashing to a black screen even after trying to use the "Safe Mode" and "Windowed" settings. I actually was trying to login a couple of times (in safe mode), was told the "server was busy", stayed on the login in screen and stepped away from my computer... came back to a black screen again.
Have the Devs made an announcement about this particular problem (other than the "safe mode fix" which is not fixing the problem)?
I am still crashing to a black screen even after trying to use the "Safe Mode" and "Windowed" settings. I actually was trying to login a couple of times (in safe mode), was told the "server was busy", stayed on the login in screen and stepped away from my computer... came back to a black screen again.
Have the Devs made an announcement about this particular problem (other than the "safe mode fix" which is not fixing the problem)?
Exactly the same , no not a word from cryptic , also i tried newest nvidia drivers wich were released today it didnt help .
This has just started happening to me too since the patch. THough it could be coincidental. I have consistent crashes of the game client exe anyway but this crash has also started occuring.
i7 920 3.6Ghz)
6 gig Corsair ram
2 x HD 5870 (Sapphire Tech)
1 x Samsung SSD
3 x WD black edition. (game is currently on one of these)
Samsung 1920 x 1200 (gaming in the native resolution)
Tried the following:
All graphics settings set very low. Still get crashes to desktop - this black screen music crash thing
Turning off crossfire Same
Checked all drivers Correct and up to date.
Disabling sound No change.
Turning on anti aliasing. unplayable frame rate in either single or dual 5870 mode
I have noticed the game primarily crashes when either going from one zone to another or more often than anything else is when I am in a ground based situation.
I've been trying to play for quite some time (Jan. 13th or so) and haven't been able to get any farther than the bridge you immediately go to from the ten forward-ish room that you start in when you start a new character. I am able to hail the Khitomer and get as far as being told to take the turbolift. But after that, when i try to go to the turbo lift I usually get as far as the captain's chair and the game freezes. If I use the task manager to shut down the game and then load the game again and try playing with the same character, I get through the loading screens and end up with a unpopulated image of the last thing I could see before the game froze with music or something and once all that appeared was a starscape also with music playing. This seems somewhat different than what you are all experiencing but it seems similar to me.
Cryptic sucks...I'm contacting my credit card company to dispute the charge...If I was the only one with this problem, I could understand but apparently they've released a substandard product with no support whatsoever-in the future, I suggest they thoroughly test their products and improve their level of customer service before they start taking money from people....(or at least respond to people's queries about their technical issues)...
Cryptic sucks...I'm contacting my credit card company to dispute the charge...If I was the only one with this problem, I could understand but apparently they've released a substandard product with no support whatsoever-in the future, I suggest they thoroughly test their products and improve their level of customer service before they start taking money from people....(or at least respond to people's queries about their technical issues)...
what a sad, sad day :mad:
Sadly I agree. If I can't play I want my money back!
The game has not been released until today. Beta means just that; you get to play early, but you must pay for the right to do so. If you took delivery of the goods and consumed them, you must pay for them. That is how money works.
INstead of beefing, why not wait until the game has been in release, for oh, I don't know, more than 24 hours before you start talking about disputes and whatnot. Relax. In a couple of weeks, you'll be enjoying the game and I assume bragging about how you had to ride it out in the early days.
me too-same problem. I just posted a new thread about it, but it'd be nice to hear from Cryptic that they're working on it...are we EVER going to be able to play this game?
Might as well load my info up. Black screen occurs after I create my player and a soon as I press play. It is very frustrating, obviously i've tried the safemode option and screen resolution and updating my drivers but nothing works. I have a reasonably new computer aswell, bought it last year and I have no problems with other games.
System Information
Time of this report: 2/5/2010, 22:29:09
Machine name: GIANLUCA-PC
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite A300
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3062MB RAM
Page File: 1495MB used, 4827MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_FF1C1179&REV_03
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumd32.dll
Driver Version: 7.14.0010.1329 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 9/13/2007 13:23:46, 2498560 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-F877-16DFA2C2CA35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0xFF1C1179
Revision ID: 0x0003
Revision ID: 0x0003
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0268&SUBSYS_1179FF1C&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5559 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/30/2008 10:34:20, 2058528 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 86.3 GB
Total Space: 119.1 GB
File System: NTFS
Model: TOSHIBA MK2552GSX
You know....I just got my copy of STO today....was looking forward to playing it and poof....black screen after a decently compelling intro.
I logged out checked to see my if my video drivers were up to date and now I can't log in. The sad thing is I've had the same exact problems with Champion Online when it came out.
Frankly, I thought I was ready to tell Cryptic to take a long walk off a short pier in to a vat of fiery sewage. I'm already starting to regret that I didn't.
Not a good first impression...hopefully we'll hang tight and see something worthwhile.
Your computer is below the minimum system requirements to run Star Trek Online. This would by why you are receiving a black screen when attempting to play.
Star Trek Online Minimum System Requirements
-OS: Windows® XP SP2 / Windows Vista® / Windows® 7 (32 or 64 bit)
-CPU: Intel® Core2 Duo 1.8 GHz, AMD Athlon X2 3800+
-Memory: 1 GB Ram
-Video: NVIDIA GeForce 7950/ ATI Radeon X1800/ Intel HD Graphics
-Sound: DirectX® 9.0c Compatible Soundcard
-DirectX® 9.0c or Higher
-Hard Drive: 10 GB Free Disk Space
-Disc Drive: 6X DVD-ROM
-Network: Broadband Internet Connection is Required
Star Trek Online Recommended System Requirements:
-OS: Windows® XP SP2 / Windows Vista® / Windows® 7 (32 or 64 bit)
-CPU: Intel® E8400 Core2 Duo or AMD Athlon X2 5600+
-Memory: 2 GB Ram+
-Video: NVIDIA GeForce 8800/ ATI Radeon HD 3850+
-Sound: DirectX® 9.0c Compatible Soundcard
-DirectX® 9.0c or Higher
-Hard Drive: 10 GB Free Disk Space
-Disc Drive: 6X DVD-ROM
-Network: Broadband Internet Connection is Required
I don't know what to tell you others who've had the same issues. I gave up. I was really disappointed with the game play I could get to and sad that this is what we waited so long for. I've been a Trekkie since birth so that's a long time to wait and be so disappointed, but then again, Star Trek isn't the same anymore either.
I digress. I have a laptop so my drivers never had an update that was acceptable to the game engine, or launch pad, which ever was messing with my ability to log in.
I kept the collectors edition for the comm badge. Again, sad but true.
and @Cudgett - dude we all know what a beta is. I was in the beta for SWG and that game sucked in the end too and I, again sadly, no longer play that either. Don't talk to people like they are a 3 year old because they protest having their money taken and nothing to show for it. That's what you're SUPPOSED to do in order to hold those accountable, accountable. Regardless of the launch date and regardless of bugs in the game system, we all paid for a product that promised to deliver and failed on multiple levels. And as I acknowledged in several posts during my frustrating search for help, all I ever wanted was for someone from Crypitc to oh...I dunno..SAY something about how they were working on the problem, offer solutions, a private email offering my money back in a gesture if nothing else. To feel like they gave a TRIBBLE. I understand that things can get crazy right at the start, and I was willing to wait if only I had heard that someone was doing something. My patience with that evaporated with all the BS we had to deal with from SOE and I was hoping Cryptic would be different. I was wrong.
So I protest the only way I know how. I no longer pay for the game, and no matter how many emails I get enticing me to come back, I will no longer pay for the game.
So wait, you guys are upset with Cryptic and STO because you didn't look at the recommended specs before you bought (and subscribed to) the game? :eek:
In the alternate universe where all are not as smart as you. There might be a person who dosnt understand the techno bable and hope it will work on there fairly new system. If you buy something and it dosnt work you should be refunded regardles of your IQ. your inteligence shouldnt have a bearing on your refund.
Golly I thought that the gamer machine I spent $1600 buying to make sure I could play any video game I chose to meant that I could PLAY any game that I chose to.
And gosh, gee I thought my uber nvidia geforce graphics card could handle it since it is the top of the line but gee willakers since cryptic decided to alienate the populace with laptops and since nvidia hasn't updated the graphics card drivers since november 2008, I guess all those specs just fooled me.
*giggle* silly little me...how could I be so dumb? :eek:
Oh I know! Because specs for graphics card drivers aren't ON the box! And since that was the problem how could reading the specs have helped??
Well... I would strongly suggest that everyone check the min specs before they purchase any software. From a Windows upgrade to a solitaire game. Also, just so you know, most games have trouble with laptops, specifically because a lot of them use integrated GPUs, and many with shared RAM.
STO is actually pretty light with regard to it's recommended specs compared to any of the newer (read as: less than 6 months to a year old). I'm running it on a 3 year-old machine, but I've upgraded a bit to get it there. (In fact, I'm using a 5 year-old GeForce 8800GTS, which is really overdue to be replaced.)
And I am not, by any means, an expert. Everything that I know about machines is just from reading about them. The information is out there, and it's free.
Everybody stay frosty. I'm sure the devs are noticing a pattern in all the Dxdiag submitted. First off, Intel GPU's are not for gaming. They are for job sites use. All of the workstations were I work have integrated Intel chips with the exception of the Devs, like the Web Devs, and they have Quadro cards. The normal users at the Pentagon don't need that much graphic power.
Second off, I noticed that several ATI card owners have old drivers. My drivers are up to date with Driver Version 8.74 (ATI full driver pckg 10.6). I seen post with Driver Version 8.14, OMG that's OLD. I remember seeing one with drivers 6.xx, so this is definitely out of date. I use re-tweak drivers and they perform smoothly. Basically, this guy takes the drivers from ATI and tweaks them even better. The guy even tweak them specifically for ATI 4870x2 card, just because I mentioned that they perform average for MMO's, and they improved nicely. You have to do your homework when it comes to video drivers. Go to video card forums and read what the hardcore gamers are posting about a specific new driver. Trust me, they test the TRIBBLE out of them.
Everybody wants to blame the Game, but the reality is that many times it's really out of their hands and they are force to work with the Video company. You might as well pull your own teeth. For example, the Dynamic Lighting issue, so you all think this is only happening with STO? Well I hate to burst your bubble, but NO! Other games suffer it, so people are just turning it off, and going about their business. ATI knows about it, and Nvidia, which is also suffering from this issue, knows. I don't know in what place of priority they have this issue locate, but it still has not been addressed.
Im a BFP4F player, and have teamspeak, some of us Have Trek Online, so thought i would give it a try.
Well, it certainly needs something done to it, because, as soon as i tried to launch it, i got black screen saying resolution not supported. Thats crazy, my dell 19inch was already using the 1280x1024 recommended by my new Nividia 440GT card with updated drivers. I had to restart it from the button on the darn computer:
I use two monitors because Im A Flightsim flyer in FSX, The Dell is in the DVI socket & and the other for my instrument panel is on a VGA samsung 17inch, which is normally extended over both screens. I can not alter or take one away, but can dedicate Display 1 on the Dell, which is the primary Screen, to show desktop only on that.
I found that star trek online software completely ruined the dells & Nvidia graphic settings so bad, I got a pink screen, blurred text, The Firefox google logo was missing, it took me 3 hours to try and repair my computer,
Last resort was a System Restore before the time I Installed the P4F Trek Online. After that, most of my normal settings returned, but still, took another hour fiddling with almost all my settings which had been badly altered by this program.
I certainly wouldnt install it again, its been uninstalled, never known a MMORG program to give so much grief as this one. Shame, would have liked to play it, But not going through all that again, strange settings? It shows some text with a slider, saying push slider until you can see three lines of text. This when altered, phyisically changes the resolution and other settings, without first telling you that it will. very bad interface, espcially for newcomers to computers.
It also alters the way you see text in other programs, and most of my desktop background pictures were insanely coloured, gamma way off, oversaturated, blurred, and wrong colour!! Yuk!
When are the devs going to fix this error? I have done everything I can think of to my computer and I still have the same issue. This is getting old, if this does fix itself I am going to dump the game and start playing "Star Wars, Knights of the Old Republic".
Star Trek Online the Black screen on start up and music playing. To get around this:
1) Start the game in Safe Mode. There is a option in the upper right corner to do this.
2) If the game loads up in safe mode go into options and change the resolution to what ever settings you want.
(if not able to get into safe mode then there is another issue going on)
3) Exit the game and re0start the game. You should not get the black screen. If you do try re-booting and start teh game again.
4)Update your video drivers.
Even years latter still the best advice to start with.
Comments
Got in this way with my PC now as well.
Have the Devs made an announcement about this particular problem (other than the "safe mode fix" which is not fixing the problem)?
Exactly the same , no not a word from cryptic , also i tried newest nvidia drivers wich were released today it didnt help .
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Radeon HD 4850 X2
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9443)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9443&SUBSYS_E870174B&REV_00
Display Memory: 3827 MB
Dedicated Memory: 1015 MB
Shared Memory: 2811 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor: Acer AL2416W (Digital)
Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version: 8.14.0010.0678 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 7/2/2009 11:54:53, 4059648 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D703-11CF-5D76-7AC8A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9443
SubSys ID: 0xE870174B
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (2- Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5657 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/3/2008 16:03:48, 1477272 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output(Optical) (2- Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5657 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/3/2008 16:03:48, 1477272 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (2- Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5657 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/3/2008 16:03:48, 1477272 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
System Information
Time of this report: 1/20/2010, 16:46:28
Machine name: AJ-COMPUTER
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.061030-0016)
Language: English (Regional Setting: Italian)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 05/12/04 14:21:28 Ver: 08.00.09
Processor: AMD Athlon(tm) 64 Processor 3500+, MMX, 3DNow, ~2.2GHz
Memory: 3072MB RAM
Page File: 643MB used, 4313MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
DxDiag Notes
DirectX Files Tab: No problems found.
Display Tab 1: The file ati2dvag.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Radeon HD 3850 AGP
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor AGP (0x9515)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9515&SUBSYS_0028174B&REV_00
Display Memory: 512.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6962 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 5/16/2009 04:38:15, 335872 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 5/16/2009 04:58:45, 4069888 bytes
Device Identifier: {D7B71EE2-D655-11CF-C96F-2220A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x9515
SubSys ID: 0x0028174B
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
Sound Devices
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_812A1043&REV_60
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6300 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/24/2008 09:40:22, 4122368 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
Sound Capture Devices
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6300 (English)
Driver Attributes: Final Retail
Date and Size: 9/24/2008 09:40:22, 4122368 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
DirectMusic
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Microsoft Optical Mousewith Tilt Wheel
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x00D1
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 22:08:44, 57600 bytes
| Driver: usbd.sys, 8/23/2001 13:00:00, 4736 bytes
i7 920 3.6Ghz)
6 gig Corsair ram
2 x HD 5870 (Sapphire Tech)
1 x Samsung SSD
3 x WD black edition. (game is currently on one of these)
Samsung 1920 x 1200 (gaming in the native resolution)
Tried the following:
All graphics settings set very low. Still get crashes to desktop - this black screen music crash thing
Turning off crossfire Same
Checked all drivers Correct and up to date.
Disabling sound No change.
Turning on anti aliasing. unplayable frame rate in either single or dual 5870 mode
I have noticed the game primarily crashes when either going from one zone to another or more often than anything else is when I am in a ground based situation.
Im having the exact same problem.
I think you just need to have a brand new 10,000 $ PC
No help from anyone and now my PC is completely dead.
System Information
Time of this report: 1/23/2010, 12:25:46
Machine name: OWNER-PC
Operating System: Windows Vista Home Premium (6.0, Build 6000) (6000.vista_gdr.090805-0102)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1420
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz (2 CPUs), ~1.8GHz
Memory: 2038MB RAM
Page File: 2018MB used, 2274MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_01F31028&REV_0C
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumd32.dll
Driver Version: 7.14.0010.1409 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 1/2/2008 15:48:34, 2580480 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-1976-F921ADC2CA35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x01F31028
Revision ID: 0x000C
Revision ID: 0x000C
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers / Headphones (SigmaTel High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7616&SUBSYS_102801F3&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt.sys
Driver Version: 6.10.5511.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/6/2007 16:12:02, 326656 bytes
Other Files:
Driver Provider: SigmaTel
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Digital Output Device (SPDIF Out) (SigmaTel High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7616&SUBSYS_102801F3&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt.sys
Driver Version: 6.10.5511.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/6/2007 16:12:02, 326656 bytes
Other Files:
Driver Provider: SigmaTel
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
what a sad, sad day :mad:
Sadly I agree. If I can't play I want my money back!
INstead of beefing, why not wait until the game has been in release, for oh, I don't know, more than 24 hours before you start talking about disputes and whatnot. Relax. In a couple of weeks, you'll be enjoying the game and I assume bragging about how you had to ride it out in the early days.
System Information
Time of this report: 2/4/2010, 23:24:39
Machine name: TONY-PC
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090805-0102)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1525
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A16
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz (2 CPUs), ~1.8GHz
Memory: 3062MB RAM
Page File: 1451MB used, 4875MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_022F1028&REV_0C
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumd32.dll
Driver Version: 7.14.0010.1409 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 1/2/2008 15:48:34, 2580480 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-1976-2522ADC2CA35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x022F1028
Revision ID: 0x000C
Revision ID: 0x000C
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers / Headphones (SigmaTel High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7616&SUBSYS_10280242&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt.sys
Driver Version: 6.10.5614.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/13/2007 14:46:06, 330240 bytes
Other Files:
Driver Provider: SigmaTel
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Digital Output Device (SPDIF Out) (SigmaTel High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7616&SUBSYS_10280242&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt.sys
Driver Version: 6.10.5614.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/13/2007 14:46:06, 330240 bytes
Other Files:
Driver Provider: SigmaTel
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Speakers (Bluetooth Hands-free Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: {0.0.0.00000000}.{b6d33883-8635-4c81-aa08-4bbddcdd8aa2}
Driver Version: ()
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: , 0 bytes
Other Files:
Driver Provider:
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
System Information
Time of this report: 2/5/2010, 22:29:09
Machine name: GIANLUCA-PC
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite A300
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3062MB RAM
Page File: 1495MB used, 4827MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_FF1C1179&REV_03
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumd32.dll
Driver Version: 7.14.0010.1329 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 9/13/2007 13:23:46, 2498560 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-F877-16DFA2C2CA35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0xFF1C1179
Revision ID: 0x0003
Revision ID: 0x0003
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0268&SUBSYS_1179FF1C&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5559 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/30/2008 10:34:20, 2058528 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 86.3 GB
Total Space: 119.1 GB
File System: NTFS
Model: TOSHIBA MK2552GSX
Drive:
Free Space: 113.0 GB
Total Space: 117.9 GB
File System: NTFS
Model: TOSHIBA MK2552GSX
Drive: E:
Model: PIONEER DVD-RW DVRKD08A ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), 1/21/2008 02:23:02, 67072 bytes
I logged out checked to see my if my video drivers were up to date and now I can't log in. The sad thing is I've had the same exact problems with Champion Online when it came out.
Frankly, I thought I was ready to tell Cryptic to take a long walk off a short pier in to a vat of fiery sewage. I'm already starting to regret that I didn't.
Not a good first impression...hopefully we'll hang tight and see something worthwhile.
Mobile Intel(R) 965 Express Chipset Family
Your computer is below the minimum system requirements to run Star Trek Online. This would by why you are receiving a black screen when attempting to play.
Star Trek Online Minimum System Requirements
-OS: Windows® XP SP2 / Windows Vista® / Windows® 7 (32 or 64 bit)
-CPU: Intel® Core2 Duo 1.8 GHz, AMD Athlon X2 3800+
-Memory: 1 GB Ram
-Video: NVIDIA GeForce 7950/ ATI Radeon X1800/ Intel HD Graphics
-Sound: DirectX® 9.0c Compatible Soundcard
-DirectX® 9.0c or Higher
-Hard Drive: 10 GB Free Disk Space
-Disc Drive: 6X DVD-ROM
-Network: Broadband Internet Connection is Required
Star Trek Online Recommended System Requirements:
-OS: Windows® XP SP2 / Windows Vista® / Windows® 7 (32 or 64 bit)
-CPU: Intel® E8400 Core2 Duo or AMD Athlon X2 5600+
-Memory: 2 GB Ram+
-Video: NVIDIA GeForce 8800/ ATI Radeon HD 3850+
-Sound: DirectX® 9.0c Compatible Soundcard
-DirectX® 9.0c or Higher
-Hard Drive: 10 GB Free Disk Space
-Disc Drive: 6X DVD-ROM
-Network: Broadband Internet Connection is Required
I digress. I have a laptop so my drivers never had an update that was acceptable to the game engine, or launch pad, which ever was messing with my ability to log in.
I kept the collectors edition for the comm badge. Again, sad but true.
and @Cudgett - dude we all know what a beta is. I was in the beta for SWG and that game sucked in the end too and I, again sadly, no longer play that either. Don't talk to people like they are a 3 year old because they protest having their money taken and nothing to show for it. That's what you're SUPPOSED to do in order to hold those accountable, accountable. Regardless of the launch date and regardless of bugs in the game system, we all paid for a product that promised to deliver and failed on multiple levels. And as I acknowledged in several posts during my frustrating search for help, all I ever wanted was for someone from Crypitc to oh...I dunno..SAY something about how they were working on the problem, offer solutions, a private email offering my money back in a gesture if nothing else. To feel like they gave a TRIBBLE. I understand that things can get crazy right at the start, and I was willing to wait if only I had heard that someone was doing something. My patience with that evaporated with all the BS we had to deal with from SOE and I was hoping Cryptic would be different. I was wrong.
So I protest the only way I know how. I no longer pay for the game, and no matter how many emails I get enticing me to come back, I will no longer pay for the game.
In what alternate dimension does that make sense?
Mabye in this universe ?
And gosh, gee I thought my uber nvidia geforce graphics card could handle it since it is the top of the line but gee willakers since cryptic decided to alienate the populace with laptops and since nvidia hasn't updated the graphics card drivers since november 2008, I guess all those specs just fooled me.
*giggle* silly little me...how could I be so dumb? :eek:
Oh I know! Because specs for graphics card drivers aren't ON the box! And since that was the problem how could reading the specs have helped??
STO is actually pretty light with regard to it's recommended specs compared to any of the newer (read as: less than 6 months to a year old). I'm running it on a 3 year-old machine, but I've upgraded a bit to get it there. (In fact, I'm using a 5 year-old GeForce 8800GTS, which is really overdue to be replaced.)
And I am not, by any means, an expert. Everything that I know about machines is just from reading about them. The information is out there, and it's free.
A good tool to use in the future is the Nzone "Can I run it" website: http://www.nzone.com/content/nzone/srl/nzone_srl.asp?
Second off, I noticed that several ATI card owners have old drivers. My drivers are up to date with Driver Version 8.74 (ATI full driver pckg 10.6). I seen post with Driver Version 8.14, OMG that's OLD. I remember seeing one with drivers 6.xx, so this is definitely out of date. I use re-tweak drivers and they perform smoothly. Basically, this guy takes the drivers from ATI and tweaks them even better. The guy even tweak them specifically for ATI 4870x2 card, just because I mentioned that they perform average for MMO's, and they improved nicely. You have to do your homework when it comes to video drivers. Go to video card forums and read what the hardcore gamers are posting about a specific new driver. Trust me, they test the TRIBBLE out of them.
Everybody wants to blame the Game, but the reality is that many times it's really out of their hands and they are force to work with the Video company. You might as well pull your own teeth. For example, the Dynamic Lighting issue, so you all think this is only happening with STO? Well I hate to burst your bubble, but NO! Other games suffer it, so people are just turning it off, and going about their business. ATI knows about it, and Nvidia, which is also suffering from this issue, knows. I don't know in what place of priority they have this issue locate, but it still has not been addressed.
I hope some of my suggestion helps someone.
Well, it certainly needs something done to it, because, as soon as i tried to launch it, i got black screen saying resolution not supported. Thats crazy, my dell 19inch was already using the 1280x1024 recommended by my new Nividia 440GT card with updated drivers. I had to restart it from the button on the darn computer:
I use two monitors because Im A Flightsim flyer in FSX, The Dell is in the DVI socket & and the other for my instrument panel is on a VGA samsung 17inch, which is normally extended over both screens. I can not alter or take one away, but can dedicate Display 1 on the Dell, which is the primary Screen, to show desktop only on that.
I found that star trek online software completely ruined the dells & Nvidia graphic settings so bad, I got a pink screen, blurred text, The Firefox google logo was missing, it took me 3 hours to try and repair my computer,
Last resort was a System Restore before the time I Installed the P4F Trek Online. After that, most of my normal settings returned, but still, took another hour fiddling with almost all my settings which had been badly altered by this program.
I certainly wouldnt install it again, its been uninstalled, never known a MMORG program to give so much grief as this one. Shame, would have liked to play it, But not going through all that again, strange settings? It shows some text with a slider, saying push slider until you can see three lines of text. This when altered, phyisically changes the resolution and other settings, without first telling you that it will. very bad interface, espcially for newcomers to computers.
It also alters the way you see text in other programs, and most of my desktop background pictures were insanely coloured, gamma way off, oversaturated, blurred, and wrong colour!! Yuk!
What an awful .EXE this is.:mad:
Even years latter still the best advice to start with.