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Forums > Home› Ten Forward

Can't change to Starfleet Veteran

supergaminggeeksupergaminggeek Member Posts: 616 Arc User
edited October 2012 in Ten Forward
Uh, I couldn't find a place to submit a forum bug, but I suppose this will work.
As shown on my profile avatar, I'm a Career Officer. I've clicked "Change Your Avatar," selected Starfleet Veteran, then clicked "Submit Title."
I'm still a Career Officer.
Help.
Post edited by supergaminggeek on

Comments

  • commadorebobcommadorebob Member Posts: 1,223 Arc User
    edited October 2012
    Clear your cache. Log back in. Change it. That should work.

    I got it to work by logging in from another computer (thus why I suggested clearing the cache).
    "If you have never used Cello, I'm not interested in your browser opinion."
    ___________________________
    In game: Commadore_Bob; Joined Jul 2009; That post count + 20,000
  • obsidiusrexobsidiusrex Member Posts: 0 Arc User
    edited October 2012
    supergaminggeek wrote: »
    Uh, I couldn't find a place to submit a forum bug, but I suppose this will work.
    As shown on my profile avatar, I'm a Career Officer. I've clicked "Change Your Avatar," selected Starfleet Veteran, then clicked "Submit Title."
    I'm still a Career Officer.
    Help.
    If you're using a 3rd party browser, try setting the titel using IE. It seemed to work for me and a few other posters here. Using Chrome, clearing the cache, etc. did not solve the issue, but using IE did. I suspect it might be the way the toggle is coded in the background.
    [SIGPIC][/SIGPIC]
    I don't care how long you've been playing. I only care about how you play.
    And remember to follow the rules.
  • supergaminggeeksupergaminggeek Member Posts: 616 Arc User
    edited October 2012
    obsidiusrex wrote: »
    If you're using a 3rd party browser, try setting the titel using IE. It seemed to work for me and a few other posters here. Using Chrome, clearing the cache, etc. did not solve the issue, but using IE did. I suspect it might be the way the toggle is coded in the background.

    Looks like I'm going to redownload Internet Explorer.
    EDIT: It works. Thanks.
  • obsidiusrexobsidiusrex Member Posts: 0 Arc User
    edited October 2012
    supergaminggeek wrote: »
    Looks like I'm going to redownload Internet Explorer.
    EDIT: It works. Thanks.

    NP. Don't feel obligated to use IE after you successfully change this option, though ;)
    [SIGPIC][/SIGPIC]
    I don't care how long you've been playing. I only care about how you play.
    And remember to follow the rules.
  • hpcapulethpcapulet Member Posts: 419 Arc User
    edited October 2012
    Go Klingon! Grrr another fed. *MALLET*
    [SIGPIC][/SIGPIC]
    Heir to the high pony of holier than thou, Guardian of the Sacred Mallet of Thwarting, and giver of Baptismal raspberries since 02/02/2010
  • felderburgfelderburg Member Posts: 853 Arc User
    edited October 2012
    This really should be an option under the User CP "Edit Avatar" area, as well. I went there first, rather than clicking the thing at the top of the forums, because really they ought to go to the same place, right?
    Join Date: July 29 2008
    My Ship's Master Display System!
    https://www.arcgames.com/en/forums/startrekonline#/discussion/1000526/hours-would-seem-like-days
  • nyniknynik Member Posts: 1,628 Arc User
    edited October 2012
    obsidiusrex wrote: »
    If you're using a 3rd party browser, try setting the titel using IE. It seemed to work for me and a few other posters here. Using Chrome, clearing the cache, etc. did not solve the issue, but using IE did. I suspect it might be the way the toggle is coded in the background.
    supergaminggeek wrote: »
    Looks like I'm going to redownload Internet Explorer.
    EDIT: It works. Thanks.

    So IE has another use afterall, besides a tool to download another browser.
  • syberghostsyberghost Member Posts: 1,711 Arc User
    edited October 2012
    Glad you found a solution to your issue. For future reference, if you do need to open a support ticket, you can click on "Support" at the top of any page on the site. Then click on "Contact Us", and that'll take you to the form. "Forums and Website" is the type of support you'd want for anything related to the forums and website. :)
    Former moderator of these forums. Lifetime sub since before launch. Been here since before public betas. Foundry author of "Franklin Drake Must Die".
  • supergaminggeeksupergaminggeek Member Posts: 616 Arc User
    edited October 2012
    syberghost wrote: »
    Glad you found a solution to your issue. For future reference, if you do need to open a support ticket, you can click on "Support" at the top of any page on the site. Then click on "Contact Us", and that'll take you to the form. "Forums and Website" is the type of support you'd want for anything related to the forums and website. :)

    Thank you. I'll keep that in mind.
  • tucker031tucker031 Member Posts: 11 Arc User
    edited October 2012
    I don't have the option in my account to select Starfleet Veteran...
  • felderburgfelderburg Member Posts: 853 Arc User
    edited October 2012
    You have to click the "Edit your avatar" link at the top left of the forums. For some reason, if you go to the "Edit avatar" link in your User CP, it doesn't have the option. I think that both places to edit the avatar should go to the same place and have the same functionality, but maybe that's too logical for PW. (Can't insert custom avatars from the place you change the title at, either.)
    Join Date: July 29 2008
    My Ship's Master Display System!
    https://www.arcgames.com/en/forums/startrekonline#/discussion/1000526/hours-would-seem-like-days
  • jivedutchjivedutch Member Posts: 357 Arc User
    edited October 2012
    Tried changing it to Career Officer ...
    Tried Chrome 22.* and IE 8 ... was able to change the image in both browsers, was unable to change the title in both browsers ....

    Bug in the forum software ....

    ps: both links should point to the same avatar editing screen ... makes no sense to have me differently. or to not be able to change it from the user CP
  • jivedutchjivedutch Member Posts: 357 Arc User
    edited October 2012
    It's magic .....

    Last try i did was clicking the career officer bullet, and clicking a different picture .. saw nothing ... after i posted my reply it had suddenly changed .....

    Perhaps there's a odd delay somewhere, or the clicking of the avatar picture did the trick.
  • UnknownUnknown
    edited October 2012
    This content has been removed.
  • ifandbutifandbut Member Posts: 15 Arc User
    edited October 2012
    felderburg wrote: »
    You have to click the "Edit your avatar" link at the top left of the forums. For some reason, if you go to the "Edit avatar" link in your User CP, it doesn't have the option. I think that both places to edit the avatar should go to the same place and have the same functionality, but maybe that's too logical for PW. (Can't insert custom avatars from the place you change the title at, either.)

    Facepalm. I think I just spent the past hour trying to find it. Kept thinking to myself "wtf am I missing".
  • thlaylierahthlaylierah Member Posts: 2,987 Arc User
    edited October 2012
    I can't get Internet Explorer to work at all.

    It won't let me sign into the STO website stating "error on the page."

    Is there an easier way to do this with Firefox?

    Edit Avatar only has the default/default selection and that can't be unselected.

    "Submit Title" takes me back to the forums?

    Cryptic support page the community mod directed us to gives the standard "The page isn't redirecting properly" error when "contact us" is selected.

    Even "register/ log in" gives that error? and I am already logged into this site.

    When I visit Perfect World from there I am still logged in.

    Update: Updated IE to IE9 and it allows me to sign in to the STO website, but still shows me logged out on the support site. I get a fancier error page than before when I click on "contact us," but I still can't make that link work?

    If a forum mod could forward this info to a support person, I just want my "Starfleet Veteran" title please.
  • supergaminggeeksupergaminggeek Member Posts: 616 Arc User
    edited October 2012
    thlaylierah wrote: »
    I can't get Internet Explorer to work at all.

    It won't let me sign into the STO website stating "error on the page."

    You're using Internet Explorer.
  • amavaramavar Member Posts: 17 Arc User
    edited October 2012
    Checking to see if my change is active...
  • amavaramavar Member Posts: 17 Arc User
    edited October 2012
    amavar wrote: »
    Checking to see if my change is active...

    Hmm, no luck. Clerared cache and the only "title" which is listed is "default". Any other thoughts?
  • kbflordkruegkbflordkrueg Member Posts: 189 Arc User
    edited October 2012
    supergaminggeek wrote: »
    You're using Internet Explorer.

    Somhow I doubt that's the issue.
    I use IE, always have since before the game launched and have never had an issue logging in to the forum page, main page or any page on the internet.
    You have to click the "Edit your avatar" link at the top left of the forums. For some reason, if you go to the "Edit avatar" link in your User CP, it doesn't have the option.

    This worked for me...
    Lord Krueg
    KBF CO
    We are the Dead
    join date Aug 2008
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