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STO Gateway: Feedback and Discussion

pwebranflakespwebranflakes Member Posts: 7,741
This is the Star Trek Online Gateway feedback and discussion thread! Please post any comments or feedback you have about the system here!


What is the Star Trek Online Gateway?

Star Trek Online Gateway is a web application which lets you look at your captains, ships, bridge officers, and other data from STO. Eventually, you will be able to interact with Star Trek Online through Gateway without logging in to the full 3D client.

The purpose of Gateway is to let players into Star Trek Online without needing to start up the full client.

Visit http://gatewaytest.startrekonline.com to access the STO Gateway.

Please note that as this is a beta release, character information and data will be pulled from your Tribble account. To sign up for the Tribble Test Server and transfer a character to it, visit this page.


Feedback

Star Trek Online Gateway is in early Beta, and we look forward to hearing what you think about it. Let us know what you're thinking by commenting below in this forum thread.

If you have technical issues or experience any bugs such as problems using Gateway with your web browser or device, please let us know by posting to this forum thread. Please let us know what operating system and browser (including version numbers) you are using. If you are using a mobile device, let us know which one.

Also, take a glance at the Known Issues below for a list of things we already know about.


Browser Requirements

  • Gateway is tailored to work on desktop, tablet, and mobile devices supporting HTML5.
  • Gateway has been verified to operate on recent versions of Chrome, Opera, Firefox, Safari, and Internet Explorer. It may work on earlier versions of these browsers. It does not work on Internet Explorer 8 or earlier.
  • Gateway requires the use of cookies.
  • Gateway requires the use of Javascript.


Login Issues

You must log in to a Perfect World account to use Gateway. If you don't have one, you will have to create one first. If you have a Cryptic account, but not a Perfect World account, you will need to create a Perfect World account and link it to your Cryptic account before using Gateway.

Click here to create a new account or link an existing account.

Click here for more information on account linking.


Cookie Usage

  • A cookie is used to keep track of your session while you using Gateway. This is a "session cookie" and is not kept after you leave the page.
  • A second, persistent cookie is also used by Account Guard to determine if the particular browser install is authorized for use with your account. This cookie contains no account information.


Known Issues

  • Gateway does not work on Internet Explorer 8 or earlier.
  • Character changes that occur in the client are not immediately updated on the web. You must log out and back in to see the changes.
  • Pictures of bridge officers do not show the officer in their chosen stance.
  • Pictures of ships do not show additions or changes that come from equipment (e.g. Borg equipment, etc.)
  • Though Gateway uses the language preferred by your browser, there is some text that is not yet translated. Gateway supports the same languages Star Trek Online does: English, German, and French.
Post edited by pwebranflakes on
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Comments

  • f8explorer#7814 f8explorer Member Posts: 1,328 Arc User
    edited October 2012
    What's the link for gateway?
    Joint Forces Commander ... / ... proud member of ... boq botlhra'ghom / AllianceCenCom!
    " We stand TOGETHER and fight with HONOR!"

    U.S.S. Maelstrom, NCC-71417 (Constitution III-class/flagship) --- Fleet Admiral Hauk' --|-- Dahar Master Hauk --- I.K.S. qu'In 'an bortaS (D7-class / flagship)
  • rayusrayus Member Posts: 0 Arc User
    edited October 2012
    Loaded up the site on my gingerbread android phone, and I keep getting a "Too many attempts, please try again later." error when trying to log in.
  • simeion1simeion1 Member Posts: 898 Arc User
    edited October 2012
    It currently will not let me in either. I spent 10 minutes on the login process.

    Here is the link I have.

    http://gatewaytest.startrekonline.com/#/login

    And I get the to mnay login attampts after trying again!
    320x240.jpg
  • angelus214angelus214 Member Posts: 77 Arc User
    edited October 2012
    Love this thing


    Feedback oh yeah forgot about this.

    Not sure if its implemented yet but in Chrome if you zoom the page in (ctrl+scrollwheel) the images dont scale correctly.
    For example the tactical console images start to clip over the words tactical consoles
    Untitled_1.jpg

    Executive Officer of Alpha Squadron
  • baracura28baracura28 Member Posts: 0 Arc User
    edited October 2012
    I got in it on 1 char, than wanted to log out and back in to swap chars.. got this error "Too many attempts; please try again later. " shame looks nice.

    Btw i would love it if it was like a desktop app, instead of browser based?
    Talking to my self, asking stuff to my self, definitely not understanding my self. Such is the life of an overworked Starfleet admiral.
  • chalpenchalpen Member Posts: 2,207 Arc User
    edited October 2012
    using IOS6 with an iphone 4s. Can't log in. I put my username and password, then I get to the screen where I have to put in the device code.
    I enter it but I can't reach the button to get to the next screen.

    "Next", or scrolling doesn't allow me to get to the button bellow the "Name browser" section
    Should I start posting again after all this time?
  • angelus214angelus214 Member Posts: 77 Arc User
    edited October 2012
    Getting alot of Gateway Is Under Maintenance message but it isnt cos i can log in
    Untitled_1.jpg

    Executive Officer of Alpha Squadron
  • jnohdjnohd Member Posts: 5 Arc User
    edited October 2012
    Issue from Samsung Galaxy S2 using Firefox:

    Logging in, I get the "Account Verification" screen, and it is bigger than the screen allows, so I simply can't get to the bottom and click whatever button to continue after using my code from the verification email.

    It simply doesnt scroll down to the bottom.

    :(


    EDIT: switching to Desktop version does not allow the "Account Verification" overlay to be re-sized or scrolled.

    EDIT2: On my Asus Transformer Infinity tablet, I can see the "browser name" field and "submit" button that were cut off by the Samsung Galaxy S2 screen, but of course the Gateway Under Maintenance issue is the next roadblock. :P
    Wampaq@Jnoh, Fleet Leader: ..Bloodbath and Beyond [SIGPIC][/SIGPIC] 'Iw HaH je Hoch!
    ALL HOLDINGS FINISHED! - Starbase 5-5-5-5 || Embassy 3-3-3 || Mine 3-3-3 || Spire 3-3-3
    A laid back KDF fleet welcoming independent, casual, & part-time players and groups. Roms & alts welcome.
    Send in-game mail to Wampaq@Jnoh, visit our recruitment thread and FB page for more info.
  • ocp001ocp001 Member Posts: 0 Arc User
    edited October 2012
    chalpen wrote: »
    using IOS6 with an iphone 4s. Can't log in. I put my username and password, then I get to the screen where I have to put in the device code.
    I enter it but I can't reach the button to get to the next screen.

    "Next", or scrolling doesn't allow me to get to the button bellow the "Name browser" section

    Experiancing the same issue with iOS 6 Safari and iphone 4S.
  • eldarion79eldarion79 Member Posts: 1,679 Arc User
    edited October 2012
    How do you update the data on it. It has a ship that I have never used and data from June 2012?
  • simeion1simeion1 Member Posts: 898 Arc User
    edited October 2012
    Convinced it does not work after trying for 30 minutes and never getting past login screen.

    Finally got in, had to use Chrome! I like it so far, the accolades screen would be cool if you had a list of ones you were missing and the are or mission where to get them (not how). This could also be implemented on the game UI as well.

    Another sugesstion is on the main screen instead of login on and off to switch toons or charaters, have a tab at the top for all of them.
    320x240.jpg
  • entnx01entnx01 Member Posts: 545 Arc User
    edited October 2012
    I'd say the only short-term changes should be:

    1) Put more ability and gear info in the pop-ups. Give us something very similar to what we can get in the Status window in-game.

    2) (Not sure as I only looked at it a wee bit, but in case ) If stats aren't given with modifiers, please do so. I don't need base strengths; I'd like to know final strengths, DPS, etc. after modifications are considered.


    As for long-term:

    1) DOFF system, of course! lol. But I believe that's already on the table for future changes.

    2) Inventory/Device Slot swapping. If I don't have the client installed and I want to switch stuff out, I'd like to do that and see how it affects things.
  • angelus214angelus214 Member Posts: 77 Arc User
    edited October 2012
    Suggestion for when this is up and running properly. Some sort of link to the chat system so even if we cant get to PC we can still chat to fleetmates
    Untitled_1.jpg

    Executive Officer of Alpha Squadron
  • jnohdjnohd Member Posts: 5 Arc User
    edited October 2012
    angelus214 wrote: »
    Suggestion for when this is up and running properly. Some sort of link to the chat system so even if we cant get to PC we can still chat to fleetmates


    Yes please. I know XMPP clients can do the same, but they seem a bit borked for Fleet Chat specifically. Maybe any other chat we're subscribed to.

    At any rate, basic communication (chat, tells, mail) and Fleet management (and later personal projects too) would be ENORMOUS helps.
    Wampaq@Jnoh, Fleet Leader: ..Bloodbath and Beyond [SIGPIC][/SIGPIC] 'Iw HaH je Hoch!
    ALL HOLDINGS FINISHED! - Starbase 5-5-5-5 || Embassy 3-3-3 || Mine 3-3-3 || Spire 3-3-3
    A laid back KDF fleet welcoming independent, casual, & part-time players and groups. Roms & alts welcome.
    Send in-game mail to Wampaq@Jnoh, visit our recruitment thread and FB page for more info.
  • simeion1simeion1 Member Posts: 898 Arc User
    edited October 2012
    jnohd wrote: »
    Yes please. I know XMPP clients can do the same, but they seem a bit borked for Fleet Chat specifically. Maybe any other chat we're subscribed to.

    At any rate, basic communication (chat, tells, mail) and Fleet management (and later personal projects too) would be ENORMOUS helps.

    Add in game mail would be a cool idea also. Inventory and your ships would be another good idea. A lot can be done with this. Adding a small amount of Fleet info would be cool. Just the basic info here, fleet name, tier of each level, and current operation that need filled or the timer.
    320x240.jpg
  • squishkinsquishkin Member Posts: 0 Arc User
    edited October 2012
    It would be nice if, on the ship status screen, the items displayed their detailed statistics like ingame instead of just flavour text.
  • felderburgfelderburg Member Posts: 853 Arc User
    edited October 2012
    We should be able to choose which rank is displayed. I know there have been threads about this for in game rank display, but it would be really cool for the Gateway as well. My character is not an admiral.

    My ship's bridge stations show ALL BO powers as active. Even the BO in the Ensign slot has all 4 highlighted. The inactive powers should be darkened or not visible.

    There should be an option or bar on every screen that allows you to go to any other screen. Right now it's Main Screen -> Ship Systems -> Main Screen -> Personnel Files -> Main Screen -> Accolades. There's plenty of examples of LCARS button bars that could be added to the top or bottom of the interface.

    All my BOs are shown as the exact same height, filling their little rectangle. That is inaccurate.

    Accolades only has a "Completed" tab, and no "Incomplete" or even an "In Progress" tab.

    The log in screen has no option to remember my username.

    Edit: There is a flashing blue light in the middle of the picture for the character select. It is behind the character, but part of it is noticeable. Additionally, the character select picture seems to be subject to some of the weird camera angles that the character database headshots were.
  • varzecvarzec Member Posts: 129 Media Corps
    edited October 2012
    From an rpers perspective it would be cool to be able to see the fleet roster in the gateway and and be able to read their logs. But only show logs if they have written one attached to a mission or a new log.
    original.jpg?1521423860
  • zorbanezorbane Member Posts: 1,617 Arc User
    edited October 2012
    varzec wrote: »
    From an rpers perspective it would be cool to be able to see the fleet roster in the gateway and and be able to read their logs. But only show logs if they have written one attached to a mission or a new log.

    This would be cool
    StarbaseUGC Discord Chat
    Foundry Mission Database
    Check out my Foundry missions:
    Standalone - The Great Escape - The Galaxy's Fair - Purity I: Of Denial - Return to Oblivion
    Untitled Series - Duritanium Man - The Improbable Bulk - Commander Rihan
  • thepantspartythepantsparty Member Posts: 431 Arc User
    edited October 2012
    Not a huge issue, but looking at the ship info page in Chrome for Android none of the equipped items are colored for rarity. Same thing with the equipment info on bridge officer pages, every item is shown with blue text (although if you click items, the info page lists their correct rarity).
  • ethoirethoir Member Posts: 122 Arc User
    edited October 2012
    One of the little things I've noticed is that when you're looking at "Ship Systems" it lists your ship's Base Turn as "3" reguardless of ship type. Science, Cruiser, Escort? Turn rate is displayed as just 3.

    Item stats aren't shown and in most cases your ground equipment is shown as white regardless of wither they are uncommon, rare, or very rare (but mouseover shows its proper rarity).
  • mogenarzmogenarz Member Posts: 14 Arc User
    edited October 2012
    As entnx01 mentioned, doff system integration with the Gateway would be fantastic.

    Also, when I went to take a look at my KDF character, one of the fields indicated diplomatic rank, in this case a blank field because diplomatic rank doesn't exist for the KDF. Should we expect to see this changed to a Marauding information box for KDF characters?
  • jimman1jimman1 Member Posts: 3 Arc User
    edited October 2012
    the web app is full of errors. does not have current information on the web site. at least 100 days out of date on my stats
  • valetharvalethar Member Posts: 173 Arc User
    edited October 2012
    Just a couple of things I noticed from a quick look.

    No ability to switch between characters without a complete logout. I imagine this is something we'll see in the future, however.

    Incorrectly identifies the DHC in my forward weapons slots as turrets. The icons are correct, but when you click on the weapon, it gives the details for turrets instead.

    No mouseover data. It'd be nice to get some sort of quick information from a mouseover, rather than having to click on every item or officer in order to see what each one may be. Again, probably something that will be fleshed out later.

    Not sure I'm sold on this being browser based. I think I'd prefer an actual application. We'll just have to see how it goes I guess.
  • oracle54oracle54 Member Posts: 199 Arc User
    edited October 2012
    I've seen people mention it before, but there is an issue with screen size/scrolling in iOS.
    It also seems rather unstable on Firefox, but this is still in beta.
    From what I've seen, it seems to be working fine on silk.

    One gripe about the way the page is structured though. I haven't been able to find a way, if there is one, to switch which character I'm viewing without logging off and back in.

    Apart from that, it seems like the ship view isn't wide enough to view wider ships, like the Dkora, and the character headshots aren't exactly great looking.

    Then theres the career specific accolade images, which look bad on pc browsers.

    In fact, there are several accolade (mostly the damage accolades) look blurry, and a few with opaque backgrounds that look out of place (Neural Nibble, Enemy of the Terran Empire, Separation are the ones I've seen)
  • oracle54oracle54 Member Posts: 199 Arc User
    edited October 2012
    jimman1 wrote: »
    the web app is full of errors. does not have current information on the web site. at least 100 days out of date on my stats

    It's using tribble characters at the moment, if that makes a difference
  • brian1834brian1834 Member Posts: 17 Arc User
    edited October 2012
    Im trying to use the new gateway on my android phone, but when i get to the part where i put in the special 5digit code, it dont show the whole page. So i cant enter it, and after a few minutes it says it is under construction. But i can get ti it with my pc. Please help, sm i doing something wrong? Oh, i tried both firefox and the browser that came with the phone.
  • dizfrazedizfraze Member Posts: 6 Arc User
    edited October 2012
    y character shows but not in my current state its like 1 month before it doesnt have my current ship and officers incuding my equiment waths happening?
  • intrinsicalintrinsical Member Posts: 208 Arc User
    edited October 2012
    Just a really minor nitpick on on the LCARS "look and feel", especially for the Accolades UI.

    In the Accolades UI, I can see that each accolade "section" is comprised of a title bar and a display area where icons for each accolade is shown. I also noticed that each accolade section is collapsible and when an accolade section is collapsed, there is a violation of the LCARS look and feel rules.

    Specifically when an accolade section is in collapsed mode, the title bar graphics should be rounded on both sides. Currently when collapsed, only the left side of the title bar is rounded and the right side is still rendering as if it were in an "uncollapsed" state instead of being rounded.

    I should add that this does not affect the functionality of the gateway in any way, it is just inconsistent with the visual look of the LCARS interface.
This discussion has been closed.