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Forums > Home› The Foundry for Star Trek Online› The Foundry for Star Trek Online - Discussion & Feedback

Community Mission Error!!!

gp86gp86 Member Posts: 22 Arc User
edited July 2012 in The Foundry for Star Trek Online - Discussion & Feedback
i just want to begin the KDF community mission 'A Prisoner' which is a 3rd mission in a series and it is a mission after 'Hunter Killer'. When i try to beam down the First City to begin the mission the game keep crashing and after that the loader did not respond at all.
Someone encontered this type of problem or just me. Try this mission and reply to me as soon as possible. Until that my Klingon character are 'out of order'.:(:confused:
Post edited by gp86 on

Comments

  • castsbugccastsbugc Member Posts: 830 Arc User
    edited July 2012
    This might do better to be in Foundry bugs, but here is something to try if you feel brave enough:

    1) Run a force verify once just to be sure that this does not clear up the issue if you have not already

    2)Exit the game, dont do this while its running

    3)Navigate to the data folder in your startrek online install. Depending on your OS, the folder could be in one of 3 places

    In Win Xp, the folder should Program Files\Cryptic\Startrekonline\live\data
    In Vista/Win 7 Games\Cryptic\Startrekonline\live\data
    If you used steam its 'harder' to find but its hiding inside the steam directory

    Delete everything inside the data folder (but not the folder itself)

    4)restart the game and try the mission

    Theres no garuntee this will work, but it has in the past cleared some extraneous files that caused issues for people.

    The other option would be to check your video drivers, but I will say that chances are if nothing else is causing you to crash in game, its not those.
  • markhawkmanmarkhawkman Member Posts: 35,236 Arc User
    edited July 2012
    It might be an issue with an out of date foundry mission. Foundry updates can have unexpected consequences.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
  • gp86gp86 Member Posts: 22 Arc User
    edited July 2012
    You mean the 'localdata' folder in the 'live' folder?
  • ajstonerajstoner Member Posts: 0 Arc User
    edited July 2012
    When you open the launcher there will be a tab called "options" up top and Force Verify is one of the available choices with a check box next to it. It will take about 5 to 10 minutes to run though it says it is patching without a progress bar. This will check for damaged or missing files.
    [SIGPIC][/SIGPIC]
  • gp86gp86 Member Posts: 22 Arc User
    edited July 2012
    About the Cryptic launcher i am sure to use the newest version but its apperiance is full of white spot. And when i say white spot i basicaly mean i cant see the blue progress bar when it is load or download a new patch. I only tell that i able to launch when i see the 'engage' button. How can i repair this if i have to.:confused:
  • zer0niusrexzer0niusrex Member Posts: 0 Arc User
    edited July 2012
    gp86 wrote: »
    About the Cryptic launcher i am sure to use the newest version but its apperiance is full of white spot. And when i say white spot i basicaly mean i cant see the blue progress bar when it is load or download a new patch. I only tell that i able to launch when i see the 'engage' button. How can i repair this if i have to.:confused:

    Update the version of IE on your computer, and ensure that IE is set to allow javascript. Our launcher requires IE, regardless of which browser you use regularly.
  • gp86gp86 Member Posts: 22 Arc User
    edited July 2012
    ... so i need to update my IE.

    Thanks a lot people.
    These answers are really helpfull to me.
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