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refferal program trouble

SystemSystem Member, NoReporting Posts: 178,019 Arc User
:mad:i did the refferal thing with a friend of mine and i have got nothing for it. then i even tryed making new mail and sending 1 to my self to find out why it does not work . and the link they send in mail goes to a dead page . i have sent Gm report ,and have heard nothing so it was a waste of time and i got screwed
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    :mad:i did the refferal thing with a friend of mine and i have got nothing for it. then i even tryed making new mail and sending 1 to my self to find out why it does not work . and the link they send in mail goes to a dead page . i have sent Gm report ,and have heard nothing so it was a waste of time and i got screwed

    o_O All they do is goto www.startrekonline.com/enter_key and put the key in.

    After that, they can buy the game and you'll get bonuses after. Hasn't been a problem with that afaik in a long time.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    You don't get anything until they buy the game and upgrade the code. Then if they pay for a month, you'll get the boff a month later. It was working fine as of 12/24/10 I have my tribble and by the end of the month I'll have my EMH.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    ok letts clear somthing up they have the game they have a 60 day time card. and no they dont just go to the site and fill in the code ... the mail they send out has a link in it you have to use
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    I think the problem is operator error.

    I may be wrong however, so I recommend sending a PM to StormShade. He's usually pretty good about helping people sort stuff out.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    bring back to top
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    You don't use the link again after the person makes the account and uses the demo. After they buy the game they add the retail key to the account they created when you sent them the email. You will then see a change under your account on the referral page from accepted to upgraded and you'll see the tribble in the C-store.

    The program is fine.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    we did all that . and thats my point i never got anything no change on referral list nothing
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    bring back to page 1
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    Stop that. . .


    I got my referral to work. Got my tribble and my BOff. All you do, is send the referral to the person, they type in the code, try it out, buy the game, (Then you get the tribble) and then subscribe. (Then you get the BOff)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    Martok42 wrote: »
    Stop that. . .


    I got my referral to work. Got my tribble and my BOff. All you do, is send the referral to the person, they type in the code, try it out, buy the game, (Then you get the tribble) and then subscribe. (Then you get the BOff)

    i did that its my sons acct. i sent email we made acct i got him the game and a 60 day time card and i got nothing for it and the email they send out has a like you have to use so you dont type the demo code in ...i even tryed to find out whats wrong by getting new e-mail acct and sending referral to it and the link they send in mail goes to a dead page
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    for a parent you are acting quite ummmm.... yea. Contact support tell them whats up and you should be good.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    i did that its my sons acct. i sent email we made acct i got him the game and a 60 day time card and i got nothing for it and the email they send out has a like you have to use so you dont type the demo code in ...i even tryed to find out whats wrong by getting new e-mail acct and sending referral to it and the link they send in mail goes to a dead page

    Enter the code from the email.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    bigduckie wrote:
    for a parent you are acting quite ummmm.... yea. Contact support tell them whats up and you should be good.

    lol for a parent that has a lifer acct and a wife that has lifer acct . i sound like i am ****ed off at spending all the money i have spent on this game and then i get screwed when i try to get my son online i have sent reports and bugs and gm help they need i phone # we can talk to ppl this email back and forth is bs
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    i did that its my sons acct. i sent email we made acct i got him the game and a 60 day time card and i got nothing for it and the email they send out has a like you have to use so you dont type the demo code in ...i even tryed to find out whats wrong by getting new e-mail acct and sending referral to it and the link they send in mail goes to a dead page
    First off, calm down. The more codes you keep sending out the more you keep TRIBBLE up anything. Here's the steps:

    1: Send out a referral to an email.
    2: The person creates an account from your referral.
    3: The person buys a copy of the game and enters the retail key into their account page. This gets you a free Photonic tribble when they enter the code.
    4: The person plays for free 30 days from the game and then must enter a credit card or game card and subscribe for 1 month. This gets you a photonic BO, but you do not get it until after the free 30 days have expired.

    If all the criteria have been met above: purchased and code entered, 30 days of free play expired and game card entered and being used, you will get the free items in the Special Unlock section of the c-store in the game.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    First off, calm down. The more codes you keep sending out the more you keep TRIBBLE up anything. Here's the steps:

    1: Send out a referral to an email.
    2: The person creates an account from your referral.
    3: The person buys a copy of the game and enters the retail key into their account page. This gets you a free Photonic tribble when they enter the code.
    4: The person plays for free 30 days from the game and then must enter a credit card or game card and subscribe for 1 month. This gets you a photonic BO, but you do not get it until after the free 30 days have expired.

    If all the criteria have been met above: purchased and code entered, 30 days of free play expired and game card entered and being used, you will get the free items in the Special Unlock section of the c-store in the game.

    what part of the link they send in mail goes to a dead site and you cant make your acct there\
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    what part of the link they send in mail goes to a dead site and you cant make your acct there\

    ok, we get the fact the link does not work. report it and wait a bit for it to be addressed. your stance of demanding help now does no good for the situation.

    as far as adding your son, it seems the link worked then, no? maybe you did not follow the steps correctly. again, drop an email to a dev (SS was mentioned prior in here) and give him time to look into it.

    we have all spent money on this game, so your stance on that is rather amusing....to me at least.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    what part of the link they send in mail goes to a dead site and you cant make your acct there\

    Forget about that! Make an account for your child input the code from the email here in your childs account, then input the games product code, then time card! BAM tribble and BO which are really no that amazing and not worth this.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    what part of the link they send in mail goes to a dead site and you cant make your acct there\
    I just sent a referral to my secondary email account and the link worked fine for me. It took me directly to the STO website and put the referral key into the correct slot for me. I then hit Submit and it took me directly to a page where I could create a new account or use the referral code on an existing account.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    I just sent a referral to my secondary email account and the link worked fine for me. It took me directly to the STO website and put the referral key into the correct slot for me. I then hit Submit and it took me directly to a page where I could create a new account or use the referral code on an existing account.

    i did that hit submit and it did nothing
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    Martok42 wrote: »
    Forget about that! Make an account for your child input the code from the email here in your childs account, then input the games product code, then time card! BAM tribble and BO which are really no that amazing and not worth this.

    that would be nice if we did not already use his code and time card on his acct that should have worked
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    ok, we get the fact the link does not work. report it and wait a bit for it to be addressed. your stance of demanding help now does no good for the situation.

    as far as adding your son, it seems the link worked then, no? maybe you did not follow the steps correctly. again, drop an email to a dev (SS was mentioned prior in here) and give him time to look into it.

    we have all spent money on this game, so your stance on that is rather amusing....to me at least.

    the only reason i am on here trying to get help is i have already sent mail to gm no reply ,,did bug report all i got was auto mail saying they got it but i have some of them from 6 months ago they never did anything about and i am glad you think its funny it not funny to me
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    FYI if you have a banned forums account, you cannot do the refer a friend thingy. Kinda poopy imo.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    bring back to top

    Bumping your thread will only get it locked, so you might not want to do that.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    the only reason i am on here trying to get help is i have already sent mail to gm no reply ,,did bug report all i got was auto mail saying they got it but i have some of them from 6 months ago they never did anything about and i am glad you think its funny it not funny to me

    ah...see. you sent one to a GM and one as a bug report. wrong places to present your case.

    cryptic does have a billing email you know? may want to try that one on for size.

    and i do find it amusing. i think it is funny when people get all red in the face and think they are the only ones to have spent money on something. but ill stop from going further with that....but boy do i want to.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    ah...see. you sent one to a GM and one as a bug report. wrong places to present your case.

    cryptic does have a billing email you know? may want to try that one on for size.

    and i do find it amusing. i think it is funny when people get all red in the face and think they are the only ones to have spent money on something. but ill stop from going further with that....but boy do i want to.

    well when you have paid for 4 lifer accts you my not fine it funny and on top of that all 4 acct. have all the stuff from c-stor you do the math but i did find out why the page did not come up it will not show up for internet eplore had to use firefox and thats lame
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    well when you have paid for 4 lifer accts you my not fine it funny and on top of that all 4 acct. have all the stuff from c-stor you do the math but i did find out why the page did not come up it will not show up for internet eplore had to use firefox and thats bs

    need a tissue?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    well when you have paid for 4 lifer accts you my not fine it funny and on top of that all 4 acct. have all the stuff from c-stor you do the math but i did find out why the page did not come up it will not show up for internet eplore had to use firefox and thats bs

    If you have all the "stuff" from the C-store then you already have the referral reward.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    If you have all the "stuff" from the C-store then you already have the referral reward.

    no it does not show up tell your aloud to get it so i can have all stuff in c-store without haveing what they need to give me
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    no it does not show up tell your aloud to get it so i can have all stuff in c-store without haveing what they need to give me

    Huh?

    .......
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    BlindPilot wrote:
    well when you have paid for 4 lifer accts you my not fine it funny and on top of that all 4 acct. have all the stuff from c-stor you do the math but i did find out why the page did not come up it will not show up for internet eplore had to use firefox and thats bs

    So basically the problem was with your browser (browser settings, or cookies, most likely), and had nothing to do with Crytpic's end.
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