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What's with false Survey?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Last night and this morning, there is a Survey option on the Patcher Login. Yet when you click on it to take the survey, there is no Survey to take. Come to think of it, this mysterious survey started right at the same moment that the Test Server began to crash.
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I had a survey. I just didn't get any CP like the first one I took:mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    You have to have completed all the Weekly quest series to take the survey.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I did. The Survey simply was not there. After logging in my password and such, it takes me to a page that looks like it *should* have a Survey, but there is nothing there. Simply says, *Close*
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Weird. Asking around.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I did the survey :) - hope to see a lot more like it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Once you've logged in and got the window with the close button, minimize your browser and click the survey link in the patcher again.

    Then it'll take you to a chart that says that you've declined the survey. Now click on the name of the survey in the left hand column and then it'll take you to the survey.

    Why yes. That is a pretty stupid way to have set it up. I agree with you completely and I'm glad you mentioned it. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    odd, i didnt know we were supposed to get CP...havnt gotten any myself when i take the surveys
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I was able to take the survey... but it was on the STO mainsite. It's in the upper part of the site, take a look, it could still be there... btw... I didn't know we were supposed to get CP... weird... I'm not sure I got any...

    I just wanted to give feedback, they don't need to bribe us.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Ok, just took the Survey. Odd though, I had to open up a second window to make it work. Either that or it was just coincidence that it suddenly works. But I tried before today to take the Survey at least a dozen times. For some reason when I took the Survey just now, it said that I have declined the Survey, when in fact I have not.

    Oh well, have taken the Survey, put in my two cents and am now happy. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    You're not supposed to get CP. The first survey from several months ago gave CP, but not this one.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Wraiven wrote: »
    I did. The Survey simply was not there. After logging in my password and such, it takes me to a page that looks like it *should* have a Survey, but there is nothing there. Simply says, *Close*

    I had the same thing until i fixed my browser...I was then able to fill out the survey....not sure if this helps.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    SeaCat wrote:
    odd, i didnt know we were supposed to get CP...havnt gotten any myself when i take the surveys
    Not long after going live STO had a Survey on the main page and if you took it you got X CP (I think it was like 400, but I can't remember for sure).

    I don't think you're supposed to get any CP on this most recent survey about the Weekly Featured Episodes. At least I looked around and didn't see any mention of a CP reward, and of course, I did not get any. It would be nice if they bribed us with at least a few points for our time, but then again, that could lead to false results if people just went in and clicked: A, A, A, A, A, A, DONE -- just to get the CP.

    I completed this survey in less than 2mins. So it's not that big a deal.

    >shrug<

    I just know I want more Weekly Featured Episodes. Those were some of the best missions I've ever played in STO. And it's great fun and exciting to have something to look foward to each week.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    WeasleX wrote: »
    I was able to take the survey... but it was on the STO mainsite. It's in the upper part of the site, take a look, it could still be there... btw... I didn't know we were supposed to get CP... weird... I'm not sure I got any...

    I just wanted to give feedback, they don't need to bribe us.

    Apparently we don't get CP on this one, pity, but it's not the end of the world.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Once you've logged in and got the window with the close button, minimize your browser and click the survey link in the patcher again.

    Then it'll take you to a chart that says that you've declined the survey. Now click on the name of the survey in the left hand column and then it'll take you to the survey.

    Why yes. That is a pretty stupid way to have set it up. I agree with you completely and I'm glad you mentioned it. :D


    This is pretty much what I did, but slightly different. the end result was, I had to open up a second window to get the Survey to display. And it did say what you said it would, that I have declined the Survey when in fact I have not. Thanks for the help.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I don't even remember seeing an option for a survey, and I have completed the weekly series 5 times, guess it's gone already?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I've completed all featured episodes and all new dailies. no survey avaialble. in fact, the launcher looks the same as always
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I don't even remember seeing an option for a survey, and I have completed the weekly series 5 times, guess it's gone already?

    Go to the contents page of the site. Right at the top next to the Server status is where you can click to get to the survey
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I'v posted in another thread that there is no CP reward for taking this survey.

    We're asking for people's opinion's on the new Feature Episodes. If you have not completed at least one of them as of Tuesday Morning, you will not be eligible to participate in the survey.

    In this case, the reward is that sharing your opinion with us now can shape the future of the feature episodes, and by extension, the future of Star Trek Online.

    Thanks,

    Stormshade
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Sounds like some weird cookie issue. I'll poke around and see what I can find out.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    SeaCat wrote:
    odd, i didnt know we were supposed to get CP...havnt gotten any myself when i take the surveys

    We weren't for this one (and haven't for others since the first one.) When the game was released, about a week after, they had a survey that gave (I think if I recall right) 200 CP for participating (and it was tied to your account, you could only take it once after logging in to the main STO website frontpage.) TPTB at Crypic decide if they give CP for taking a survey; and obviously for this one, they decided - 'no.'

    If you decide not to participate in taking the survey, that's your choice.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Englebert wrote:
    You have to have completed all the Weekly quest series to take the survey.

    I've completed them on many characters and there has never been a survey for me.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    StormShade wrote:
    I'v posted in another thread that there is no CP reward for taking this survey.

    We're asking for people's opinion's on the new Feature Episodes. If you have not completed at least one of them as of Tuesday Morning, you will not be eligible to participate in the survey.

    In this case, the reward is that sharing your opinion with us now can shape the future of the feature episodes, and by extension, the future of Star Trek Online.

    Thanks,

    Stormshade


    Was happy to take your survey, mate. Did not take much time, was direct and to the point. I did not expect anything in return.

    Can I have a badge now for taking the Survey? :p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    StormShade wrote:
    I'v posted in another thread that there is no CP reward for taking this survey.
    I think that most of us are happy to take the survey and don't expect any kind of reward for doing so.

    The real problem is that you have to fight with the website to finally get to the survey. Frankly I think that most people are not going to go to all of the effort and thus they'll end up not taking the survey at all, which kind of defeats the entire purpose behind putting the link into the game launcher in the first place.

    I swear, it's like the survey was programmed by the same guy that does the in-game UI. No, I take that back. The in-game UI is worse.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    StormShade wrote:
    I'v posted in another thread that there is no CP reward for taking this survey.

    We're asking for people's opinion's on the new Feature Episodes. If you have not completed at least one of them as of Tuesday Morning, you will not be eligible to participate in the survey.

    In this case, the reward is that sharing your opinion with us now can shape the future of the feature episodes, and by extension, the future of Star Trek Online.

    Thanks,

    Stormshade

    I've played a couple of the Breen ones but I've not finished them. I only know the Dividian ones from the STOked show. Yet I was still allowed to submit my answers.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    StormShade wrote:
    I'v posted in another thread that there is no CP reward for taking this survey.

    We're asking for people's opinion's on the new Feature Episodes. If you have not completed at least one of them as of Tuesday Morning, you will not be eligible to participate in the survey.

    In this case, the reward is that sharing your opinion with us now can shape the future of the feature episodes, and by extension, the future of Star Trek Online.

    Thanks,

    Stormshade

    sounds good to me, id prefer to pay for my points anyway...plus i love sharing my opinion :D. thanks much forz the reply stormy
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I think that most of us are happy to take the survey and don't expect any kind of reward for doing so.

    The real problem is that you have to fight with the website to finally get to the survey.

    I know I took it just to take it. I mean, sure, I hoped for some CP, but I'm ok without. I didn't have any problems though :/ But I'm glad you were able to figure out how to get there, and share that info with the forums.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I have completed the episodes but I still can't find the survey. Nor is it mentioned on my launcher.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Seeing a pattern here. It seems the folks who haven't been notified about the survey have completed all the Feature Episodes. Has anyone who's played an episode but hasn't completed all of them not received a survey notification?

    This is the first time we've done this type of survey, so it'll be good to work out the kinks for the ones in the future :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Found it on the STO web site next to the server status icon.

    I filled the survey from my work computer without any bug but it was a bit short and to narrow. It did not allow option to ad a comment.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Rekhan wrote:
    Seeing a pattern here. It seems the folks who haven't been notified about the survey have completed all the Feature Episodes. Has anyone who's played an episode but hasn't completed all of them not received a survey notification?

    This is the first time we've done this type of survey, so it'll be good to work out the kinks for the ones in the future :)

    I completed all the episodes, and was able to access the survey.

    I completed 2 series on one character, and the Breen series on another.
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