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I just reacivated my account but know star trek wont work please help

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I just reactivated my account but whenever i hit the enage button the screen goes balck.

the game used to work on my pc. Since I last played the only relevant changes to my system that I have made are the following:

I upgrade from windows 7 home premium to windows 7 ultimate And I have a russian language pack instaleed

Can someone please assist me
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    ouch =(

    I can't help, but you might want to try the PC forum down in the list. I seem to remember launching the game a few times and the screen going black. But after a restart it was fixed.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    1. You can try running STO as administrator. Right click on STO icon and select "Run as administrator"

    2. If the above won't work make backup of piggs folder and delete smallest hogg file inside piggs folder. Then see if it updates in sto launcher. If it does and you have black screen after that try to delete all hogg files. Start STO launcher and let it download it again. If that won't help try reinstalling STO. :(

    PS. You can also check "hog_errors.log" and see error log.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I would just reinstall
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