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SystemSystem Member, NoReporting Posts: 178,019 Arc User
submitted a ticket about not being able to zone out of a sector block about 12 hours ago. checked the status of the ticket it said resolved yet my character hasn't moved and im in the exact same spot i logged out in and still unable to zone out of the sector i am stuck in. how is it my ticket gets resolved but nothing changes about my situation?
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Palpatine wrote:
    submitted a ticket about not being able to zone out of a sector block about 12 hours ago. checked the status of the ticket it said resolved yet my character hasn't moved and im in the exact same spot i logged out in and still unable to zone out of the sector i am stuck in. how is it my ticket gets resolved but nothing changes about my situation?

    I'd ask:
    Short of that, however:
    • What is your account status? Demo, trial, subscriber?

    • What sector are you stuck in?

    • Have you tried using /stuck?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    could be this

    http://forums.startrekonline.com/showthread.php?t=186892

    Could be a GM said "Lol, maybe if his name name was Pike, SW Geek."
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    i get the error message couldn't transfer character. i cannot zone in any way shape or form i have tried pvp, duel, system sector to sector, mission, bridge relogging, transwarp, pushing, enemy contact i can only stay in eta eridani sector block and look at the exterior of my ship which is pretty boring. i am a subscriber.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Now, big question is... Did you make a "ticket" or did you "request GM help"? If it was the former, then the ticket will have been closed as a known problem, connected to the failure of the dynamic patch server. If it was the latter, then yes, naughty GM.

    Tickets are just for bug reporting, and pretty much automatically go into a database to be checked by the programmers. GM help is for when you need some ACTUAL GM help, say for zoning you back to ESD due to being stuck in a map, or when items go missing etc.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Palpatine wrote:
    submitted a ticket about not being able to zone out of a sector block about 12 hours ago. checked the status of the ticket it said resolved yet my character hasn't moved and im in the exact same spot i logged out in and still unable to zone out of the sector i am stuck in. how is it my ticket gets resolved but nothing changes about my situation?

    Maybe you actually need to be logged in and online live while the GM helps you zone somewhere?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Galactrix wrote: »
    Maybe you actually need to be logged in and online live while the GM helps you zone somewhere?

    usually they can do it when your logged out, but sometimes yes you would need to be logged in to make sure it works, though "cannot change zones" style being stuck should be able to be fixed when your not logged in.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    they got me helped out i had requested a gm assistance
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