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Captain's photo.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I've searched for the answer to this question in the forums, but I've been unable to find an answer.

I purchased STO last Wednesday (bought a digital download, used the SN on my demo account). As of yet, when I search for my captain in the Captain database, no photo comes up. How long does it normally take for the "N/A" picture to be replaced with my captain's picture? The BOFF data and captains log has been updating normally. I want to save that picture and upload it as my avatar.
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2010
    Anyone know how long it normally takes for the system to process your captain's photo and have it available on the Captain database?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2010
    anywhere between now and then. took them a week to edit my BIO, just as a timetable.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2010
    It used to be around a day or so, but currently there seems to be some bug in the database and it isn't updating the pics.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2010
    It varies...

    The Captains database and the actual database are not directly connected from what I understand, so it will probably have to be some sort of cron job connecting the drupal database with the game database.

    My geuss is 1 week or so.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2010
    in my case it has not updated my rank since just after 2.0 came out. So I just turned it off :eek:

    ????
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2010
    Some of my captains still have no photo and one is like three months old. LOL
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2010
    Thanks guys, I didn't want to clog up the support channels with a bug report for a known issue. I appreciate the input.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2010
    Seems to be a bug or something with the pictures, my captains information is updating like rank and stuff but the photos are not updating for any of them.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    same here been 2 months and none of my captains have their profile pic very sad sniff!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Yes, the Captain's Database is currently broken.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I'd imagine that since next week is the last series episode for a couple of months Cryptic will have some free time to work out the forum/system problems that's keeping the data from getting displayed properly.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    :(
    six words are fun for err'body...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    vampire212 wrote: »
    same here been 2 months and none of my captains have their profile pic very sad sniff!

    3 months now for me. Still nothing.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    The graphics seem to have been updated. I noticed in the third devidian mission how crisp my captain looks compared to the first release missions, notably STFs. Even now, there is a huge difference.

    This is probably causing some issues with the captain database. Gozer was just talking about data drift caused by the new updates to STO in the latest STOked broadcast
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    SP3CTREnyc wrote:
    The graphics seem to have been updated. I noticed in the third devidian mission how crisp my captain looks compared to the first release missions, notably STFs. Even now, there is a huge difference.

    This is probably causing some issues with the captain database. Gozer was just talking about data drift caused by the new updates to STO in the latest STOked broadcast

    It's not a game ender, but I'd really love to grab the captain DB picture of my Captain for my avatar.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Can't find my first Captain in the general database, but the personal character overview came up after a rather prolonged load, with a full compliment of Captains. But without any pictures whatsoever. :p

    I guess the UGC database will perform much better, with all due smoothness, compared to these boring existing systems. The future is always better than the past. ;)

    ---
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    It's not a game ender, but I'd really love to grab the captain DB picture of my Captain for my avatar.

    If you want a great shot of your captain, go to the third devidian mission. play through until you hit the last part (spiral staircase.) You'll have the option of switching on some consoles. bring your char as close as you want to the console screen, turn the camera to face your cap, and *Print Screen*

    http://sto.44thfleet.com/index.php?option=com_joomgallery&func=detail&id=212&Itemid=90

    *Edit: as I mentioned earlier, the devidian mission will have the updated graphics
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I recall reading a post a while back from one of the devs about the Captain's Photos....
    The post said that they were having some major problems with the server that handles the captain's database photos...I seem to recall that the post also said it would take a while to fix, I was left with the impression that it was not of the highest priority. That is only my personal interpretation of the post however....the dev did not say anything about what priority level there was to the issue. Hope that helps a little guys. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I've searched for the answer to this question in the forums, but I've been unable to find an answer.

    I purchased STO last Wednesday (bought a digital download, used the SN on my demo account). As of yet, when I search for my captain in the Captain database, no photo comes up. How long does it normally take for the "N/A" picture to be replaced with my captain's picture? The BOFF data and captains log has been updating normally. I want to save that picture and upload it as my avatar.

    There is a sorta-work-around for this. When you go to the tailor and change/save your uniform a 300x400 mug shot of your toon and your BO's are saved to your screenshots folder so you can take it, enhance and resize it to your heart's content. Oh, and don't forget to put your graphics settings on ultra-high when your at the tailor and you should have good results. :D

    Say "Cheese"!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Cosmic_One wrote: »
    I'd imagine that since next week is the last series episode for a couple of months Cryptic will have some free time to work out the forum/system problems that's keeping the data from getting displayed properly.

    Well, the majority of non-Foundry Season 3 content is supposed to be launching to Tribble next weekend (and they're still fiddling with the Foundry on Redshirt), so they'll likely be busy. But then... a lot of Season 3 is supposed to be about polish and fixes, so who knows.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    Is this one of those necro threads where the original post is like from September and someone replies and then it gets a whole new page full of replies?

    That was off topic - just wanted to point it out - but I believe this was answered in another thread (just in case people didn't see that one):
    dstahl wrote: »
    The server that process headshots has been crashing for a while and there are bugs on the core development team to resolve the issues. They are looking into a status to see where the fix is at since this has been that way for a while.

    No ETA on fixing it though. Or if ever.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2010
    I've been playing for two months, hit VAdmiral and my own portrait in the database is still missing.
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