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"Retrieving list of characters"

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I'm getting stuck at "Retrieving list of characters". Have the servers gone down unexpectedly or something? My launcher says they are online as does the website at the moment,
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    same here...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    I'm also getting "hung up" at that load screen :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    in answer to your question though there are actually different "servers" . The game can be running fine but the log in server can be down.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Yeah there are multiple servers, but there are certain ones that do certain tasks. When you change location, the asset server kicks in and makes sure all your inventory moves with you. If that goes down, the failsafe is to kill the character from the game to save leaving your inventory behind. Or something like that.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Same.

    Game still lists as running in task manager, but the game literally goes no further than the "retrieving list of characters" message.

    Which is odd as 15 mins ago I was in game and playing, I logged out because I was suddenly not able to change my ship 's BO assignments, tried logging back in and nada... just the above.

    :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    same here... :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    There is already a thread on this...

    Here...

    http://forums.startrekonline.com/showthread.php?t=160774
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    And this is currently be displayed on the Launcher...
    We are currently experiencing difficulties with the Account server. During this time players will be unable to log into the server. We are currently working to bring the Account server back up as swiftly as possible, and apologize for the inconvenience to you. Please keep an eye on this thread to be notified of any updates, and the eventual resolution of this problem. Thank you, The Cryptic Support Team
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    This issue has been resolved. Thank you for your patience.
This discussion has been closed.