test content
What is the Arc Client?
Install Arc

Cryptic error codes

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Every time I get a ctd and the crypticerror kicks in it gives an error code and an incident number , but I have been unable to find any reference to what these error numbers relate to and don't seem to have ever had any 2 numbers the same

the last 6 error codes I have got are 816, 1852 ,3816, 4900, 2324, 2116.

Is there a list anywhere of what these numbers mean?

and before anyone says I need to send the whole dump to cryptic its just a no go as it would take over an hour and cripple my internet connection every time the game crashes which can be 10 times in a day.

and again to pre empt any comments my machine can run prime 95 all day without any errors can stay cool running furmark for several hours and laughs at any burn in application I run on it.

my graphics card is geforce 285 Windoze 7 pro 64 my net connection is a solid 10mbit/0.5mbit
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    The ticket ID is a reference that you can send to Cryptic so they can investigate. File a tech support ticket, including those IDs, and they'll look into it.

    If you don't upload the crash dump, they might not be able to do anything.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Well the reason I don't upload the large crash dumps is well they are large and are usually 750 mb or so each so if on an average of 10 crashes a day that's 10 hours or so uploading which on the plus side means fewer crashes due to not being able to play because my internet is capped :p

    So I take it from the zero response to my question that the error codes are a cryptic secret and only they have access to them. :(

    As of yesterday the crash dump incident numbers have passed the 1.5 million mark that's a lot of captured errors , perhaps its about time for them to employ some more people to look at these instead of pumping out more and more broken content. :eek:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    It's not really a secret, it's just a number that identifies the crash dump you uploaded - so that Cryptic can look it up and tell you what caused the crash. It doesn't have any real meaning beyond that.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    the 4 digit number (PID) is the error code no? the 7 digit number (ETID) is the reference number or is that not the case?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2010
    Haven't got it in front of me, but off the top of my head, I think the PID is just the process ID that crashed.

    Update: actually it's dead easy to test that. Yes, it's the process ID. Completely uninteresting unless you're debugging crypticerror itself.
Sign In or Register to comment.