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new account not working at all

SystemSystem Member, NoReporting Posts: 178,019 Arc User
created an account put in key but still will not allow me to log in, also can't submit a ticket, please help
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    when you put your key in did you do all these steps

    1. enter the retail key
    2. select a renewing subscription plan (required)
    3. enter how you plan to pay for the subscription once it starts (credit card, paypal or game time card) (required)
    4 have cryptic validated your payment method (time to do so may vary)

    if all the above was done and you can not play then a billing ticket needs to be open. You have to do a search first before the link to create a new ticket will show up.
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