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Help! Launcher won't let me log in.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
When I load up the STO Launcher (that is, the thing that does the patching and all that, not the game itself) it comes up with my account name in the Account Name box and has the password box as empty, as per usual. When I go to click on the password box, it doesn't put a cursor in the box and I can't type anything in. Its basically just blank and not letting me type anything in. I've tried tabbing to it and that doesn't work either. I've tried just typing in after clicking on it and nothing goes in - I tried clicking submit after this and it said "Invalid username and/or password".

Today is the only time it has happened to me. It was working fine yesterday!

I honestly don't know what to do...

Of course, this happens on my first opportunity to try STO since the update (just got home from work...was eager to try it out... :( )
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    I have seen that if IE browser is set to autofill forms it can cause problems in entering information in the launcher box.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Okay, the problem seems to have fixed itself now...didn't do anything, but hey, at least its patching now (thank God).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    I'm having the same problem. Unable to authenticate at the launcher
  • chelsea2314chelsea2314 Member Posts: 1 Arc User
    edited August 2012
    it wont let log in when i write my user & pass then i click submit and it keeps saying invalid username/password:mad::(:mad:
  • thederpypotatopithederpypotatopi Member Posts: 1 Arc User
    edited September 2014
    When I launch STO, i input my username and my password, but it won't let me log in. It says that i have inputted an incorrect username or password, even though i know that both are correct.
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