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help with installation

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Could someone please help me - I have an issue with regards to my installation:

In the manual, it says to register the game and then proceed with the installation. I registered the game, but when I ran the installation, it took me back to the registration screen.

Could someone please tell me how I can fix this issue.

Thanks.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    if you registered by entering a retail key, selected a renewing subscription plan, enter how you plan to pay for the subscription once it starts and have it validated by cryptic
    then all you need to do is close the windows when it asks to register the key and the installation will continue.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    PegasusMD wrote:
    if you registered by entering a retail key, selected a renewing subscription plan, enter how you plan to pay for the subscription once it starts and have it validated by cryptic
    then all you need to do is close the windows when it asks to register the key and the installation will continue.


    The thing is, I did not select a renewing subscription plan because it is the first time I am installing it. So, are there any useful tips?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    when you enter the retail key from the purchase it on your account it should have taken you to the subscription page then after you select the subscription (1 ,3,6 12 moths or lifetime) then it would as for the payment method otherwise you can enter the key and do all the steps during the installation or just close the window and complete the install. The go back to your account page and enter the retail key and do all those steps.
    you will not be able to patch the game and play until you fully activate the retail key.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    It works now.

    Thanks for your help
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