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Problems with my account & PC!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hey everyone

I recently re-installed STO onto my PC after several months of not playing it!
When I first got the game I installed onto my brothers PC and he paid for my subscription

When I installed it onto my PC, it asked for the activation key but when I entered it, it said it was already active! So I tried logging in but It still tried to get me to enter my activation key

Do i need to buy a subscription first to be able to update the game or do I need to buy a new version of the game?

Cheers for all the help
Cheesey3000
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    the key is kept on the server so all you need to do is close the window where it is asking for the key and the installation will continue.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    I have already installed the game but when the launch browser opens it won't let me update the game on the luanch browser!

    I think I need to buy the subscription first before it will let me update the game!

    Am I correct?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    you have to have an active subscription to patch and play.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Awesome, thanks a bundle! Just got a ticket reply from Cryptic too

    I owe you one!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    wish cryptic would reply to my ticket today. lucky!
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