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Can't start game

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Whenever I try to start the game, I get this error:
"The application was unable to start correctly (0xc00000006). Click ok to close the application"

I've tried:
-updating my catalyst drivers
-re-downloading and re-installing the game
-running without Crossfire
-running as admin
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    please post a dxdaig of your system and any entries in the error or crash logs in the game directory.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    DxDiag and Error log
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Might be a dumb question, but it's happened before: Are you certain you're running the StartrekOnline.exe file as 'Administrator'?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Yea, that's what I meant by running as admin.

    This used to work a few months ago, I haven't played in a while...but now it's all messed up. Champions works fine though.

    i've tried just launching the gameclient.exe as admin as well. same issue.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    gom99 wrote: »
    Champions works fine though.

    Now that's weird.
    i've tried just launching the gameclient.exe

    That will never work.

    File a support ticket over here: http://www.startrekonline.com/tickets
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Miiru wrote:
    That will never work.

    why not? launching CO's gameclient.exe takes you to the login screen in the client.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    the gameclient need certain information provided by the launcher to connect and log into the server. with out that information the gameclient will never log in.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    gom99 wrote: »
    why not? launching CO's gameclient.exe takes you to the login screen in the client.

    Which won't be able to login to anything. The launcher has to tell it which shard to connect to.
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