Hiya,
I bought STO at launch (lifetime sub) and played it for a while before a house move limited my 'free' time. To cut a long story short I have been away for several months, returning a couple of weeks ago.
Catching up on the game updates I see that we now get veteran rewards

As my account has been active for 170+ days I am now due the first of these rewards. I have found the Stalwart title ingame and assume that I am getting a 2% skill point bonus bonus upto Lt Com 6 which is nice. I cant however seem to work out how to respec my character (for free) or claim my Costume piece.
Whilst the costume piece would be nice I am more interested in the character respec as I made some poor initial choices!
Any help would be appreciated.
Thanks!
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