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Patching stuck

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Okay, so i just got STO, and when i log in, it starts patching. the problem is, it freezes in the middle. the dots (".", "..", "...", etc) in the status bar still cycle, and in the transfer debug dialog, there's no change at all. i cancel and try to reinitialize it, but then it gets stuck connecting to the "Version ST.1.20100519c.3" and it does the dots in that status bar still cycle continously....
help
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    if using win 7 or vista besure the launcher has run as admin set.
    patching is down on port 7255 and the game needs ports 7000-7500 open

    do a nettest and post results (right clickon window title bar select edit mark. highline and enter to copy)
    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.
    if port 7255 is being filtered or block you can try patch by proxy option in the launcher option. It may help.
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