I can log in just fine but when I try to connect to the game, I run into the following:
1) Character rank does not display. Normally the name of the character is shown and their rank. So in short, it should say something like Lieutenant Commander 9. Now all I see is "9".
2) #1 applies to all of my characters.
3) If I try to choose a character and log in, I get Retrieving Map List or something like that, and it sits there and eventually disconnects back to a login screen.
4) I have the same error if I try to log create a character
This has been an issue since I used the C store to get some more character slots.
I have no issues logging in or patching. I have tried via the US and EU proxy and have the same issue. I can play WoW and UO without issue.
Please help, my Trekkie needs must be satisfied!
Comments
Do you have a suggestion as to how? As noted, I can not log into the game.
'Create new ticket', 'Tech issues', 'Crashes or error messages', 'Search', and hit the button that appears. Should get it to the right place. I think there's a button in-game somewhere as well, but this is easier.
It doesn't show the launcher but this message:
"Trying to update the launcher. Please be patient"
After unsuccessfully trying it for hours I'm pretty much sure that my patience is wasted. Is there anything I can do?
I had this several times in the early month of the game, but only for some minutes or so, not for hours.
Any tipps?
This does not appear to be character corruption.
I have found hat the EU Proxy will let me in (with a horrid connection) and that the US and without a proxy have the same issue.
Why would the US and normal connections fail but EU proxy work?
I am in the US, the EU proxy is a bit out of the way for me and the connection SUCKS!