So, I couldn't wait to start playing STO so I downloaded the demo and created an account for that. Then I received a buddy key from a friend of mine but I'm still stuck in the demo mode. My account lists the demo and also the friend referral as active so I'm not sure what I can do to fix this..
The Referral key does not give you any access past the Demo. You'll need to purchase a retail version of the game and enter the retail key, as well, in order to play further.
is there any way to remove the demo from an account
No, otherwise, people would try to play without paying by continuously refreshing Demo/Buddy keys. the only way to get remove a demo key is to start a new account with a new Email address, (as accounts and Email are bound one to one)
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