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The game isn't lanching correctly....

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I'm having the exact same problem as this guy, except it affects Tribble! I tried all of the fixes in that post, but it didn't work.

And I did that DXdiag thing too, although I'm not sure if I attached it correctly.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Oh, and one more thing. Tribble has worked before on this computer, so I think that it has something to do with patches.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Your display driver is very old (looks like catalyst 9.12). Try updating it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Miiru wrote:
    Your display driver is very old (looks like catalyst 9.12). Try updating it.

    My computer can play STO really well though.

    And.... How do I update it?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Zachary186 wrote:
    My computer can play STO really well though.

    And.... How do I update it?

    Hey Zach just follow this link and pick the correct options from the drop down menus. Once you do that you should have multiple options on what to download. Under individual components you can find just the driver alone or above you can find a download package which will have the driver and the latest versions of the Catalyst software. Once you download the driver just run the software and follow the on screen prompts. I don't own an ATI card so I can't say for sure but chances are during this process you will have to restart your computer as well. I know for Nvidia cards it does not prompt for a restart anymore but it is usually good to do one anyways after a change like this. There should be an onscreen prompt for that as well.

    http://support.amd.com/us/gpudownload/Pages/index.aspx
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    merkava wrote: »
    Hey Zach just follow this link and pick the correct options from the drop down menus. Once you do that you should have multiple options on what to download. Under individual components you can find just the driver alone or above you can find a download package which will have the driver and the latest versions of the Catalyst software. Once you download the driver just run the software and follow the on screen prompts. I don't own an ATI card so I can't say for sure but chances are during this process you will have to restart your computer as well. I know for Nvidia cards it does not prompt for a restart anymore but it is usually good to do one anyways after a change like this. There should be an onscreen prompt for that as well.

    http://support.amd.com/us/gpudownload/Pages/index.aspx

    It did the same thing after I installed the driver on the top of the list.

    ....And it put a link to the LotRO website on my desktop.:p

    -

    So is there anything else that I can do?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    File a support ticket over here: http://www.startrekonline.com/tickets
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